Cubii Reviews

Voted Poor (3/5)

5 Votes

9 Reviews

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In the Big Sales category

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33% users rated Terrible
22% users rated Poor
0% users rated Average
22% users rated Very Good
22% users rated Excellent
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K Kathlyn Gerace
73 days ago

An Unparalleled Experience with Cubii

Unveiling an unparalleled experience with Cubii! The quality of the product is beyond outstanding, however, what truly sets them apart is their exceptional customer service. I reached out for assistance and was met with an immediate and caring response. The team went above and beyond to address my concerns, demonstrating an unwavering commitment to customer satisfaction. I am truly impressed by their prompt and personalized support, a rare find in today's market. I highly recommend Cubii to anyone seeking top-notch products and stellar customer care. Thank you for exceeding my expectations!
D Doug Frederes
282 days ago

Zero customer service

Feeling frustrated and disheartened, I turned to Cubii in hopes of outstanding customer service. After submitting an inquiry for a return authorization, I found myself waiting for two painstaking days with no response in sight. My attempts at reaching out via email and phone were met with silence, leaving me feeling abandoned and unheard. My experience with Cubii left me deeply disappointed. As a customer, I value support that is attentive and responsive, yet I was left feeling utterly neglected. It’s disheartening when a company fails to live up to its promise of support and care for its customers. Overall, my experience with Cubii was a letdown. I had high hopes for excellent customer service, yet those hopes were dashed by the lack of responsiveness. I hope that in the future, Cubii will work on improving its customer service to truly provide the support that its customers deserve.
D Doug Frederes
282 days ago

Zero customer support

My evaluation for cubii.com I’ve been making an attempt to succeed in customer support for 2 days to get a return authorization. Zero response. No telephone help and my emails stay unanswered.
B Bryan
460 days ago

Buy with caution if you need to move it around at all

As a person who values practicality, I couldn't agree more with the sentiment expressed in the original review for Cubii. When I first purchased the Cubii under-desk elliptical, I was thrilled with its potential to seamlessly integrate into my daily routine. However, I soon encountered the challenge of storing it when not in use. As a man in my early 40s, I found it challenging to move the Cubii due to its weight and awkward shape. It became clear that the lack of a proper storage solution or a way to easily maneuver the device hindered its overall convenience. I scoured various platforms in search of a suitable storage container or system to no avail. While I still appreciate the effectiveness of the Cubii as an exercise tool, its practicality is diminished by the absence of a dedicated storage solution. I wholeheartedly resonate with the need for a rolling device or a compact storage system that would allow for easy maneuverability and discreet placement when not in use. This is especially important for individuals with limited space or those who need to stow it away temporarily. In conclusion, while the Cubii excels in functionality, I urge potential buyers to consider their specific needs for storage and mobility before making a purchase. With the addition of a comprehensive storage solution, the Cubii would undoubtedly cater to a wider audience and seamlessly integrate into diverse lifestyles.
B Bryan
460 days ago

A Life-Changing Fitness Companion with a Storage Dilemma

From the moment I laid eyes on Cubii's under-desk elliptical, I knew it was the perfect addition to my daily routine. As a busy professional in my early 40s, staying active isn't always easy, but Cubii seemed like the ideal solution. Little did I know, this purchase would come with a catch that I had never anticipated. While the Cubii seamlessly integrated into my workday, allowing me to pedal away while tackling tasks, the real challenge arose when it was time to stow it away. As a man who values both functionality and convenience, I was faced with a dilemma – the Cubii's weight and awkward shape made storing it a cumbersome task. The absence of a proper storage solution or a transport mechanism left me scratching my head. Despite my initial enthusiasm for the product itself, the practicality of the Cubii came into question when it came to storage and mobility. The lack of options for keeping it out of sight when guests visited or when space was limited left me feeling frustrated. As I scoured the internet in search of a storage container or a rolling device tailored for Cubii, my efforts were in vain. While I hold no reservations about the Cubii's performance and impact on my fitness journey, the need for a more user-friendly storage solution remains a pressing concern. For individuals like me, whose lifestyles demand flexibility and convenience, caution is advised before investing in a Cubii if mobility and storage are key factors in your decision-making process. In conclusion, Cubii has undoubtedly transformed my daily routine, but the absence of a practical storage solution has forced me to reconsider its place in my life. For those seeking a fitness companion with the flexibility to move and store effortlessly, I urge you to tread carefully before embracing the Cubii into your lifestyle.
A Andrew Goddard
1055 days ago

Weak footplate fixings

I recently purchased the Cubii under desk pedal machine and was initially pleased with its concept and functionality. However, I encountered an issue with the footplate fixings, which seemed to be a common concern among other users as well. The plastic lugs securing the footplates to the steel bar beneath were prone to snapping, rendering the machine inoperable. Despite this setback, I was determined to find a solution, and after some experimentation, I came up with a fix. I used sturdy cable ties through the existing holes beneath the removable rubber pad on the footplate, effectively reinforcing the structure. The result? My Cubii machine is now better than new, and I no longer have to worry about the footplate fixings failing. This experience speaks to the durability and adaptability of the product, as well as the ingenuity of its users. I appreciate the opportunity to share this creative solution, and I hope it proves helpful to fellow Cubii enthusiasts. Thank you for a great product that has now exceeded my expectations. I wholeheartedly recommend the Cubii under desk pedal machine to anyone looking for a convenient and effective workout solution.
A Andrew Goddard
1055 days ago

Revamped Cubii Under Desk Pedal Machine: A Personal Triumph

After experiencing a minor setback with the footplate fixings on my Cubii under desk pedal machine, I couldn't resist sharing my triumphant solution. While the initial design flaw left me disheartened, I was able to turn things around. Upon discovering that the footplate fixings were susceptible to breakage, I took matters into my own hands. By ingeniously securing the footplates with sturdy cable ties through the existing holes, concealed beneath the removable rubber pad, I transformed the machine into something even better than its original state. The renewed stability and functionality have surpassed my expectations, leaving me thrilled with the enhanced performance of my Cubii pedal machine. Though I wish I could showcase the remarkable transformation with a picture, the real victory lies in turning a setback into a success story. Thank you, Cubii, for a product that inspired me to innovate and achieve a personalized triumph.
T Tracy
1074 days ago

The best money you will ever spend on exercise equipment for anyone who can’t exercise normally!!!

As a lifelong wheelchair user, finding accessible exercise equipment has been a challenge for me. After experiencing a spinal cord compression, my mobility and ability to exercise were significantly limited. That's when I discovered Cubii, a small elliptical machine designed to be used while sitting down. I was initially drawn to its promise of providing a safe and effective workout without risking injury due to my balance and leg-related issues. Upon receiving the Cubii, I was pleasantly surprised by how easy it was to set up. In no time, I was ready to start my fitness journey. The LED screen displayed important metrics like steps taken, speed, calories burned, and time spent exercising. This information not only motivated me but also allowed me to track my progress effectively. Starting with the lowest resistance setting, I gradually increased my daily workout duration and intensity. Remarkably, I reached a point where I was able to complete 10,000 steps a day, a significant milestone given my limitations. As a chronic insomnia sufferer, I also noticed an improvement in my sleep quality once I started consistently using Cubii. I want to emphasize that Cubii isn't just for individuals with disabilities; it's suitable for the elderly and anyone with limited mobility. The impact it has had on my life has been profound, both physically and mentally. I wholeheartedly recommend Cubii to anyone who, like me, is unable to engage in traditional forms of exercise. It's an invaluable investment in your health and well-being, and I can't imagine my life without it now. Cubii has truly been a game-changer for me, and I'm certain it can be for you too.
T Tracy
1074 days ago

Transforming Lives One Step at a Time: How Cubii Became My Saving Grace!

Having experienced a life-changing spinal cord compression in 2011, my ability to exercise was severely limited as a permanent wheelchair user. The discovery of Cubii was a ray of hope in my journey towards fitness. This innovative seated elliptical machine not only catered to my unique needs but also provided a safe yet effective workout solution. From the ease of assembly to the user-friendly interface displaying crucial metrics like steps, speed, calories burned, and time elapsed, Cubii was a game-changer. Starting at level 1 and gradually progressing to 10,000 steps a day, I felt empowered to take charge of my health like never before. Beyond physical benefits, Cubii also played a pivotal role in improving my chronic insomnia, offering me a newfound sense of well-being. Tailored for individuals with limited mobility, including seniors, Cubii has truly been a blessing in disguise, revolutionizing my daily routine and instilling a sense of accomplishment. I wholeheartedly recommend Cubii to anyone seeking a convenient and impactful fitness solution, as it has undeniably transformed my life for the better.

Introduction

Cubii is an innovative fitness company that offers compact ellipticals designed to help individuals stay active and achieve their fitness goals. Its official website, cubii.com, showcases a range of exercise equipment that enables users to incorporate low-impact cardio workouts into their daily routines. In this editorial review, we will explore various aspects of cubii.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Compact and portable elliptical machines ideal for home or office use.
  • Low-impact workouts suitable for various fitness levels.
  • Whisper-quiet operation allows for seamless use during work or leisure activities.
  • Connectivity options to track and monitor progress through the Cubii app.
  • Cons:
  • Relatively high price compared to traditional exercise equipment.
  • Limited variety of models and features.

User Experience

Users of cubii.com praise the user-friendly interface and intuitive navigation experience. The website provides detailed product descriptions, high-quality images, and interactive elements that make it easy for customers to understand and choose the right elliptical for their needs. The Cubii app also receives positive feedback for its seamless integration with the elliptical machines, allowing users to track their workouts and progress conveniently.

Pricing and Value for Money

Cubii ellipticals range in price from $249 to $429, depending on the model and features. While some may consider the cost relatively high compared to traditional exercise equipment, Cubii offers a unique value proposition in terms of convenience, portability, and the ability to exercise while sitting. Customers find the investment in a Cubii elliptical justifiable due to the long-term health benefits and the opportunity to incorporate exercise into their sedentary lifestyles.

Alternatives

While Cubii is a leader in the compact elliptical market, there are alternatives available for individuals seeking similar exercise solutions. Competing brands like Stamina, DeskCycle, and FitDesk offer comparable products with varying features and price points. It is recommended for potential buyers to assess their fitness needs and compare different options before making a decision.

Customer Service

Cubii.com provides excellent customer service, with responsive and knowledgeable representatives ready to assist users with inquiries or concerns. Customers can reach out to the support team via email or phone, and they report positive experiences in resolving issues or receiving guidance throughout the purchasing process.

Product Quality and Selection

Cubii focuses on producing high-quality compact elliptical machines that are built to last. Customers appreciate the sturdy construction and smooth operation of their products. While Cubii currently offers a limited variety of models and features, each elliptical is designed with attention to detail and backed by positive reviews from satisfied customers.

Website Usability

The cubii.com website has a seamless and enjoyable browsing experience. The layout is clean, and key information is easily accessible. Product categories, detailed specifications, and customer reviews are presented clearly. The user-friendly interface ensures that customers can navigate through the website effortlessly, whether they are exploring product options or making a purchase.

Returns and Exchanges

Cubii.com has a customer-friendly returns and exchanges policy. In the event of a defective or unsatisfactory product, customers can initiate a return or exchange within the specified timeframe. Cubii's website provides clear instructions and a hassle-free process, ensuring buyers can easily resolve any issues they encounter.

Promotions and Discounts

Cubii periodically offers promotions and discounts on their website, providing customers with opportunities to save money on their purchases. These promotions can include seasonal sales, bundle discounts, or referral programs. Customers are advised to check the website regularly or sign up for newsletters to stay informed about the latest offers.

Reputation

Cubii has built a strong reputation as a trusted brand in the compact elliptical market. Positive customer reviews and testimonials highlight the effectiveness, durability, and customer satisfaction associated with Cubii ellipticals. The company's commitment to quality and continuous improvement is reflected in its stellar reputation among fitness enthusiasts and professionals alike.

Payment Options

Cubii.com offers a variety of payment options, ensuring a seamless and convenient purchasing experience for customers. Accepted payment methods include major credit cards, debit cards, and PayPal. This flexibility allows individuals to choose the payment option that suits them best.

Loyalty Programs

Currently, Cubii does not have a formal loyalty program in place. However, the company occasionally offers exclusive benefits and rewards to recurring customers or those who refer new customers. These special offers further enhance the overall customer experience and encourage loyalty.

Customer Reviews

Customer reviews for Cubii ellipticals are overwhelmingly positive. Users appreciate the convenience, quality, and effectiveness of the products. They often mention the positive impact Cubii has had on their sedentary lifestyles and how it helped them maintain an active routine while working or relaxing at home. The high volume of positive reviews significantly contributes to Cubii's credibility and trustworthiness as a fitness and wellness brand.

Community Involvement

Cubii actively engages with its community through various channels. The brand maintains an active presence on social media platforms such as Facebook, Instagram, and Twitter, where they share fitness tips, success stories, and motivational content. Cubii also collaborates with fitness influencers and experts to provide valuable insights to its customers, fostering a sense of community and mutual support.

Shipping and Costs

Cubii.com offers shipping services to customers in the United States. Shipping costs may vary depending on the destination and the specific product purchased. Cubii strives to ensure timely delivery and provides tracking information for customers to monitor their orders. International shipping options are not currently available, limiting the accessibility of Cubii's products to customers outside the United States.

In conclusion, Cubii.com offers a range of compact ellipticals that cater to individuals looking for convenient and effective ways to stay active. While the pricing may be higher compared to traditional exercise equipment, the unique value proposition, quality of products, and positive customer experiences make Cubii a brand worth considering. With excellent customer service, a user-friendly website, and a solid reputation, Cubii has established itself as a leader in the compact elliptical market.