Cubilis Reviews

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58 Reviews

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31% users rated Terrible
28% users rated Poor
12% users rated Average
26% users rated Very Good
3% users rated Excellent
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Introduction

Cubilis.eu is a comprehensive online platform that offers a range of services tailored for the hospitality industry. With a focus on hotel management, distribution, and online reservations, Cubilis.eu has become a trusted partner for numerous hotels, guesthouses, and B&Bs across Europe. The platform combines user-friendly features and advanced technology to streamline operations, increase bookings, and boost revenue for hospitality businesses.

Pros

  • Efficient hotel management: Cubilis.eu provides a range of tools and features to help hotels streamline their operations, including reservation management, invoicing, and housekeeping management.
  • Increased online visibility: By utilizing Cubilis.eu's extensive distribution network, hotels can significantly enhance their online presence and reach a broader audience, leading to higher bookings.
  • User-friendly interface: The platform offers a sleek and intuitive interface, making it easy for hoteliers to navigate and utilize the various features and functionalities.
  • Integration capabilities: Cubilis.eu seamlessly integrates with various property management systems (PMS) and online travel agencies (OTA), allowing for efficient synchronization of data and avoiding manual data entry.

Cons

  • Learning curve: While Cubilis.eu provides a user-friendly interface, mastering all the features and functionalities may require a learning curve, particularly for users who are not familiar with hotel management software.
  • Customer support: There have been occasional reports of delays in customer support response times, which can be a hindrance when urgent assistance is needed.

User Experience

Cubilis.eu prioritizes user experience, ensuring that hoteliers can navigate the platform effortlessly. The intuitive interface allows for seamless access to features such as reservation management, pricing management, and performance analysis. The platform's responsiveness and fast loading times contribute to a smooth user experience, enabling hoteliers to efficiently manage their properties and maximize revenue.

Pricing and Value for Money

Cubilis.eu offers flexible pricing plans tailored to the specific needs of different hospitality businesses. The pricing structure takes into account factors such as the number of rooms, additional modules required, and the level of customer support. While the cost may vary, the value for money that Cubilis.eu provides is undeniable, as it offers a comprehensive suite of features and tools to help optimize hotel operations and increase bookings.

Customer Service

Cubilis.eu strives to provide excellent customer service, ensuring that hoteliers receive prompt assistance whenever required. While there have been occasional reports of delays in response times, the overall feedback regarding customer service has been positive. The support team is knowledgeable and helpful, providing guidance and solutions to any issues or queries that may arise.

Product Quality and Selection

Cubilis.eu offers a high-quality product that excels in its core functionalities. The platform provides a comprehensive range of features necessary for hotel management, including reservation management, channel management, and reporting capabilities. Additionally, Cubilis.eu continually updates and enhances its product, introducing new features and improving existing ones based on user feedback and industry trends.

Website Usability

Cubilis.eu's website showcases a clean and user-friendly design. The website's layout enables visitors to find relevant information quickly and effortlessly. The navigation is intuitive, and the inclusion of informative content and visuals adds to the overall appeal and usability of the website.

Returns and Exchanges

As a software-based service, Cubilis.eu does not offer returns or exchanges in the traditional sense. However, they provide a trial period, allowing hoteliers to test the platform and determine if it meets their specific needs before committing to a subscription.

Promotions and Discounts

Cubilis.eu occasionally offers promotions and discounts to incentivize new customers or reward loyal users. These promotions can include discounted subscription plans, free additional modules, or reduced setup fees. Keeping an eye on their website or subscribing to their newsletter ensures that hoteliers stay updated on any available promotions or discounts.

Reputation

Cubilis.eu has established a solid reputation as a leading online hotel management platform in Europe. Their expertise and commitment to the hospitality industry have earned them the trust of numerous hotels and accommodation providers. Positive feedback from satisfied customers highlights Cubilis.eu's reliability, efficiency, and effectiveness in helping businesses thrive in the highly competitive hospitality sector.

Payment Options

Cubilis.eu offers various payment options to cater to the diverse needs of its customers. Users can typically make payments via credit card, bank transfers, or direct debit. The platform ensures a secure payment process, maintaining the confidentiality and integrity of customers' financial information.

Loyalty Programs

Cubilis.eu does not have a specific loyalty program in place for its customers. However, the platform continuously strives to provide value-added features and updates to ensure customer satisfaction and retention.

Customer Reviews

Customer reviews of Cubilis.eu generally reflect a positive sentiment. Hoteliers appreciate the platform's ease of use, comprehensive feature set, and positive impact on their businesses. Users often commend Cubilis.eu for its responsiveness and willingness to listen to feedback, constantly improving the platform based on user suggestions.

Community Involvement

Cubilis.eu actively participates in the hospitality community, engaging with industry events and conferences. The company collaborates with hotel associations and organizations to stay attuned to the needs and challenges faced by the hospitality sector. This community involvement allows Cubilis.eu to continuously refine its product and provide tailored solutions according to industry trends and demands.

Shipping and Costs

Since Cubilis.eu provides a cloud-based software service, there are no shipping costs involved. The platform can be accessed instantly online upon subscription, eliminating the need for physical shipment. Pricing is primarily based on the selected subscription plan and additional modules, without any hidden costs or unexpected fees. In conclusion, Cubilis.eu is a reputable and user-centric online platform that empowers hotels and accommodations with efficient management tools and increased online visibility. With user-friendly features, excellent product quality, and a commitment to customer satisfaction, Cubilis.eu offers a valuable solution for hospitality businesses aiming to optimize operations, increase bookings, and enhance profitability.