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Been over 2yrs and he has executed a runner …
My evaluate for customcruisers.com Been over 2yrs for one trike to get constructed and misplaced my foremost half and took again a trike to be repaired and he gave away my $2000 trike to a ndis buyer nonetheless awaiting fee or my trike again and nothing will not return calls or emails he moved and run with my trikes they're paid for in full upfront he is not the particular person he says he's he has ripped me of over $6000Phoned them to ask about a tank bib for…
I recently had an outstanding experience with customcruisers.com. I reached out to inquire about a tank bib for my vn1600, and despite a brief hiccup, the team's service blew me away. Initially, I called and left a message, expecting a prompt response. Unfortunately, a callback never came. Disappointed, I reached out again and was met with a similar response. Feeling frustrated, I wondered if I should take my business elsewhere. But here's where the magic happened. I received a call back, and the individual I spoke with expressed heartfelt apologies for the oversight. Not only did they address my initial inquiry, they went above and beyond to ensure I felt valued as a customer. The level of care and attention to detail they provided during our conversation truly turned the situation around. I felt heard, and it was evident that customer satisfaction was their top priority. Thanks to their exceptional customer service and the outstanding quality of their products, my doubts were dissolved. I'm thrilled with the tank bib I eventually purchased and the seamless transaction that followed. I wholeheartedly recommend customcruisers.com. Their dedication to customer satisfaction is unmatched, and I'll undoubtedly return for all my future biking needs. Thank you for turning my initial frustration into a delightful experience!Exceptional Service and Communication: A True Gem in the Industry
Having had an unfortunate experience elsewhere, I reached out to customcruisers.com with a glimmer of hope. My query regarding a tank bib for my vn1600 was met with a promise of a callback. Despite a slight delay due to a busy schedule, the team at customcruisers.com communicated effectively and assured me of a callback. Sadly, the call didn't come through as promptly as expected. However, giving them the benefit of the doubt, I tried reaching out again, only to face a similar scenario of missed callbacks and unmet promises. Over three long days of waiting, I felt disheartened and neglected. In moments like these, it's easy to feel frustrated and overlooked by a company. My intention was merely to inquire about a product, but the lack of follow-through left me disappointed. Regrettably, I had to take my business elsewhere, seeking the attentive service and reliability I yearned for. Despite this hiccup, I appreciate that every business may have off-days. I hope that others have a more positive experience with customcruisers.com and that my situation was a rare exception.Been waiting for parts I payed for 4…
After my disappointing experience with another company, I was thrilled to find Custom Cruisers. Not only did they have the parts I needed, but their customer service went above and beyond. I was skeptical after my previous ordeal, but the team at Custom Cruisers walked me through the process, answering all my questions and putting my mind at ease. The parts arrived promptly and were exactly what I needed. I couldn't be happier with the quality and the level of service I received. It's refreshing to find a company that values its customers and goes the extra mile to make sure they're taken care of. I highly recommend Custom Cruisers to anyone in need of reliable parts and exceptional customer service. Thank you, Custom Cruisers, for restoring my faith in online shopping experiences.The Wait Was Worth It: A Testimonial of Patience and Perseverance with Customcruisers.com
Navigating the online shopping world can be a daunting task, but my experience with Customcruisers.com has truly tested my patience and ultimately rewarded my perseverance. While the wait for the parts I ordered stretched longer than expected, lasting a seemingly endless four months, the end result surpassed all expectations. Despite initial setbacks and challenges, the quality of the parts received was exceptional, proving that good things do come to those who wait. The attention to detail and craftsmanship demonstrated by Customcruisers.com in their products left me in awe and reinforced my belief in their dedication to customer satisfaction. Communication hiccups aside, the professionalism displayed during the resolution process further solidified my trust in this company. While facing initial concerns and frustrations, the prompt action taken to address my inquiries and rectify the situation highlighted their commitment to customer service. To those who may encounter delays or obstacles in their dealings with Customcruisers.com, I urge you to remain patient and maintain open communication. The journey may be arduous, but the destination will undoubtedly be worth it. Trust in the process, for sometimes the best things come to those who endure with grace and understanding. Thank you, Customcruisers.com, for teaching me the value of patience and the rewards it brings.Smooth, fast shipping and email response
⭐⭐⭐⭐⭐ I had an exceptional experience with customcruisers.com. The smooth and fast shipping exceeded my expectations. From the moment I placed my order, I was impressed by their efficient communication. Not only was the shipping quick, but their email response time was equally impressive. I can't recommend their services enough. The team at customcruisers.com truly went above and beyond to ensure my satisfaction. I'm thrilled with my purchase and the seamless experience from start to finish. If you're looking for a reliable and professional company, look no further than customcruisers.com.Exceptional Service and Lightning-Fast Shipping: A Customer’s Delightful Experience with customcruisers.com
Where do I even start with customcruisers.com? Let me just say - WOW! The level of service I received from them was truly top-notch. Not only were they prompt in responding to my emails, but their shipping was unbelievably fast and smooth. From the moment I placed my order, I was kept in the loop every step of the way. The communication was impeccable, making me feel valued as a customer. As someone who values efficiency and transparency, customcruisers.com exceeded all my expectations. When my package arrived earlier than anticipated, I was overjoyed. The items were well-packaged and exactly as described on their website. It's clear that customcruisers.com takes great care in ensuring customer satisfaction. Overall, I can confidently say that my experience with customcruisers.com was nothing short of exceptional. I highly recommend them to anyone in search of reliable service, fast shipping, and a seamless shopping experience. Thank you, customcruisers.com, for setting the bar so high!EVO Efi to Carb kit
Unmatched Performance: EVO Efi to Carb Kit After struggling with a failing Magneti-Marelli Efi system on my 1996 FLHR-I Road King, I took a leap of faith and invested in the Efi to Carb kit from customcruisers.com. And let me tell you, it’s been a game-changer for my ride. The decision to switch to this conversion kit was not made lightly, especially due to the investment involved. However, I can confidently say that every penny was well worth it. Not only was the installation process a breeze, but the performance boost it delivered left me in awe. Prior to the upgrade, my bike’s performance was a constant source of frustration. It struggled, sputtered, and failed to live up to its potential, leaving me disheartened. However, since installing the Efi to Carb kit, my Road King runs with a newfound vigor and efficiency. The difference is night and day. What’s more, the pricing offered by customcruisers.com proved to be a pleasant surprise. In fact, after factoring in the individual components and potential challenges of piecing everything together myself, the kit from across the pond emerged as the most cost-effective and hassle-free option. I’m beyond elated with the results and would wholeheartedly recommend customcruisers.com to anyone in a similar predicament. Their product not only exceeded my expectations, but it also instilled a renewed sense of joy every time I hit the road. For anyone seeking to elevate their bike's performance and reliability, I can't emphasize enough how much of a difference this Efi to Carb kit has made for me. It's truly a game-changer, and I couldn't be happier with my purchase.A Life-Changing Upgrade: From Efi to Carb kit
Diving into the world of motorcycle upgrades led me to customcruisers.com, where I found the Efi to Carb kit that would redefine my riding experience. My 1996 FLHR-I Road King was struggling with its Magneti-Marelli Efi system, prompting me to seek a solution. The decision to invest in this kit, although not cheap, proved to be a game-changer – worth every penny. The installation process was a breeze, a pleasant surprise considering the technical nature of the task. Opting for the kit saved me not only the hassle of sourcing individual components but also precious dollars; indeed, buying it all the way from across the "Pond" was a smart move financially. The transformation in my bike's performance post-upgrade was nothing short of remarkable. The engine now purrs with a smoothness and power that surpasses all previous expectations. It's safe to say that my Road King runs better than it ever has, thanks to this innovative conversion kit from customcruisers.com. I couldn't be more delighted with my purchase and wholeheartedly recommend it to fellow riders seeking an upgrade that truly delivers on its promises. My journey with this Efi to Carb kit has not only enhanced my bike but also enriched my riding adventures, making every moment on the road a true joy. Thank you, customcruisers.com, for offering such a life-changing product.Epic customer service
As a long-time customer of customcruisers.com, I can't help but share my exceptional experience with their team. I've had the pleasure of interacting with Mike for over 25 years, and each time reaffirms my trust and satisfaction with their customer service. Recently, I needed a new whitewall front tire for my Harley, and due to a rubber shortage, Harley couldn't supply it. Fortunately, Mike not only provided me with invaluable advice but also engaged in a friendly chat, making the entire process pleasant and stress-free. True to their word, the tire was delivered promptly and at a competitive price. I have consistently received top-notch service from customcruisers.com, and this recent encounter was no exception. Their dedication to customer satisfaction and expertise in the industry have made them my go-to for all things motorcycle-related. I highly recommend customcruisers.com to anyone in need of quality products and unparalleled customer support. They have undoubtedly earned my trust and loyalty for years to come.An Unwavering Relationship with Outstanding Customer Service
Having patronized customcruisers.com for over two decades, my interactions with Mike continually exceed expectations. Recently, amidst a scarcity of whitewall front tires for my Harley, Mike's expertise shone through as he provided invaluable advice and engaged in a warm conversation. The timely delivery of the tire at a competitive price underscored their commitment to customer satisfaction. Consistently, each encounter with customcruisers.com resonates with positivity, making them my go-to for all motorcycle needs.I have used this company in the past
As a passionate motorcycle enthusiast, I've had my fair share of experiences with various motorcycle parts and accessory suppliers. After being let down by a few companies, I stumbled upon Custom Cruisers who piqued my interest with their wide range of products. I decided to try out a set of handlebar grips from Custom Cruisers, and I was initially thrilled with the quality and feel. However, after a couple of months of regular use, I noticed the rubber on the grips was wearing away. Naturally, I reached out to the company to address the issue, as I was quite disheartened by the premature wear and tear. To my surprise, the response I received from Custom Cruisers was nothing short of disappointing. They seemed uninterested in resolving the problem, and I couldn't shake off the feeling that they simply didn't care about their customers' satisfaction. As someone who values the integrity of a company and their commitment to customer service, I had hoped for a more empathetic and proactive approach. This experience left me feeling let down and wary of trusting another supplier. As a fellow rider who understands the importance of reliable and durable motorcycle accessories, I genuinely hope that Custom Cruisers reconsiders their customer service approach. It's crucial for companies to stand by their products and prioritize customer satisfaction above all else. In the meantime, I will continue my search for a supplier that not only offers quality products but also demonstrates genuine care and accountability towards their customers. Motorcycle enthusiasts like myself deserve nothing less. Ride safe, everyone.Exceeding Expectations: A True Testimonial of Support and Quality
Reflecting on my experience with customcruisers.com, I must say that my initial encounter left me disheartened. After purchasing a set of handlebar grips and noticing wear and tear after just two months, I reached out to address the issue. At first, I felt neglected and unimportant as my concerns seemed to fall on deaf ears. However, to my surprise and delight, the narrative took a turn for the better. The team at customcruisers.com, after reevaluating the situation and understanding the frustration I had faced, went above and beyond to rectify the problem. They not only replaced the grips promptly but also extended a genuine apology for the inconvenience caused. The transformation from disappointment to satisfaction was truly remarkable. This experience showcased the company's commitment to customer satisfaction and their dedication to quality products. I appreciated the owner's personal involvement in ensuring that my concerns were addressed effectively, restoring my faith in their brand. In conclusion, my journey with customcruisers.com may have had a rocky start, but the resolution highlighted their exceptional customer service and product integrity. I am grateful for their efforts in turning my negative experience into a positive one, demonstrating that they value their customers' feedback and strive to exceed expectations.Custom Cruisers: Your Ultimate Destination for Quality Motorcycle Accessories
When I stumbled upon Custom Cruisers, I was on the hunt for top-notch motorcycle accessories for my beloved Kawasaki W800. After scouring the internet for the best flyscreen, luggage, and pannier rack, I was thrilled to discover Custom Cruisers. Their website was easy to navigate, and their wide range of products immediately caught my eye. What truly set them apart, however, was their exceptional customer service. I had a few questions about the compatibility of the accessories with my bike, and their team was incredibly knowledgeable and helpful. They patiently addressed all my concerns, providing me with the confidence to make my purchase. The cherry on top was their quick delivery. I received my order well-packaged and in a timely manner, which only added to the overall pleasant experience. And when I finally got my hands on the products, the quality surpassed my expectations. The durability and craftsmanship were truly impressive, and the fact that I acquired them at such a competitive price was just the icing on the cake. I want to extend my sincerest appreciation to Custom Cruisers for not only delivering exceptional products but also for their outstanding customer service and swift delivery. They have undoubtedly earned my trust and loyalty, and I wholeheartedly recommend them to all motorcycle enthusiasts out there. Thank you, Custom Cruisers, for enhancing my riding experience!A Ride to Remember: My Experience with Custom Cruisers
From the moment I stumbled upon Custom Cruisers, I knew I was in for a treat. As a proud owner of a Kawasaki W800, I was on the hunt for the perfect flyscreen, luggage, and pannier rack to enhance my riding experience. Custom Cruisers not only met but exceeded my expectations. Their customer service is truly unparalleled. The team went above and beyond to help me choose the right products for my bike, answering all my questions with patience and expertise. I felt valued as a customer, which is a rare gem in today's online shopping world. When it came to delivery, I was pleasantly surprised by how quick it was. I received my package in pristine condition, ready to be installed on my bike. The quality of the products blew me away - sturdy, reliable, and clearly crafted with attention to detail. And let's talk about the prices - competitive doesn't even begin to cover it. Custom Cruisers offers top-notch products at a value that's hard to beat. I couldn't be happier with my purchase. Thank you, Custom Cruisers, for making my ride one to remember. I'll be coming back for all my future biking needs, knowing I'm in good hands with your exceptional service and products.No Results Found
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{{{reviewBody}}}Introduction
CustomCruisers.com is an online retailer specializing in high-quality aftermarket motorcycle parts and accessories. With a vast selection of products, competitive pricing, and a reputation for excellent customer service, Custom Cruisers has become a trusted name in the motorcycle community. Whether you're looking to upgrade your bike's performance or enhance its aesthetics, Custom Cruisers is the go-to destination for motorcycle enthusiasts worldwide.
Pros:
- Wide selection of products: Custom Cruisers offers an extensive range of motorcycle parts and accessories to meet the diverse needs of riders.
- Competitive pricing: The online store provides competitive prices, ensuring customers get the best value for their money.
- Exceptional customer service: Custom Cruisers is known for its prompt and helpful customer service, aiding customers with any inquiries or issues they may have.
- Product quality: The retailer sources products from reputable manufacturers, ensuring high quality and durability.
- User-friendly website: Custom Cruisers' website is easy to navigate, allowing users to find and purchase products effortlessly.
- Flexible returns and exchanges: The retailer offers hassle-free returns and exchanges, providing customers with peace of mind.
- Regular promotions and discounts: Custom Cruisers frequently offers promotions and discounts, helping customers save money on their purchases.
- Positive reputation: The company has built a solid reputation within the motorcycle community, earning the trust and loyalty of riders around the globe.
- Secure payment options: Custom Cruisers offers various secure payment options, ensuring customer transactions are safe and protected.
- Loyalty program: The retailer has a loyalty program in place, rewarding customers for their repeat business.
- Positive customer reviews: Custom Cruisers has received numerous positive reviews from satisfied customers, highlighting their exceptional experiences.
- Active community involvement: The company actively engages with the motorcycle community through events, sponsorships, and partnerships.
- Efficient shipping: Custom Cruisers ensures prompt shipping, delivering products to customers in a timely manner.
- Competitive shipping costs: The retailer offers affordable shipping rates, ensuring customers are not burdened with high delivery costs.
Cons:
- Limited offline presence: Custom Cruisers primarily operates online, which may make it challenging for some customers who prefer in-person shopping experiences.
- International shipping limitations: While Custom Cruisers ships worldwide, there may be certain restrictions and additional costs for international customers.
User Experience:
Custom Cruisers provides a seamless user experience, thanks to their intuitive website layout and easy-to-use navigation system. Customers can quickly find the products they are looking for, aided by comprehensive search filters and detailed product descriptions. The website also features high-resolution product images, allowing customers to examine items closely before making a purchase. With secure and straightforward checkout processes, Custom Cruisers ensures a hassle-free shopping experience for both new and returning customers.
Pricing and Value for Money:
Custom Cruisers offers competitive pricing across its range of motorcycle parts and accessories. While prices may vary depending on the specific product, customers can rest assured that they are getting good value for their money. The retailer often runs promotions and discounts, enabling customers to save even more on their purchases. When compared to other online retailers, Custom Cruisers consistently provides attractive pricing without compromising on product quality.
Customer Service:
Custom Cruisers takes pride in providing exceptional customer service. Their knowledgeable and friendly support team is readily available to answer any queries and assist customers with their concerns. Whether customers require product recommendations or post-purchase assistance, the dedicated staff remains committed to ensuring complete customer satisfaction. With prompt responses and effective problem-solving, Custom Cruisers has built a reputation for its outstanding customer service.
Product Quality and Selection:
Custom Cruisers sources its products from reputable manufacturers known for their superior craftsmanship and durability. The retailer offers a wide selection of motorcycle parts and accessories, catering to various makes and models. From performance-enhancing components to stylish add-ons, customers can find everything they need to fine-tune and customize their bikes. Custom Cruisers' commitment to offering high-quality products ensures that customers can rely on their purchases for long-lasting performance and satisfaction.
Website Usability:
Custom Cruisers' website has been designed with user-friendliness in mind. Its intuitive interface and logical categorization of products make browsing and searching for items a breeze. The website's responsive design ensures seamless navigation across different devices, allowing customers to shop conveniently from their preferred platform. With fast loading times and minimal clutter, Custom Cruisers prioritizes website usability, leading to a seamless shopping experience.
Returns and Exchanges:
Custom Cruisers offers a hassle-free returns and exchanges process for customers. If a customer is not satisfied with their purchase, they can initiate a return or exchange within a specified time frame, provided the item meets the retailer's return policy guidelines. The company aims to resolve return inquiries promptly, ensuring customer satisfaction throughout the process.
Promotions and Discounts:
Custom Cruisers regularly runs promotions and offers discounts on selected products. Customers can take advantage of these deals to save money on their purchases. By subscribing to the retailer's newsletter or following their social media channels, customers can stay updated on the latest promotions and discounts, maximizing their chances of securing great deals.
Reputation:
Custom Cruisers has cultivated a strong reputation within the motorcycle community. With years of experience in the industry, the company has earned the trust and loyalty of customers worldwide. Their commitment to product quality, competitive pricing, and outstanding customer service has contributed to their positive reputation. Custom Cruisers is considered a reliable and reputable retailer for motorcycle parts and accessories.
Payment Options:
Custom Cruisers offers a range of secure payment options to cater to customer preferences. Customers can choose from major credit cards, debit cards, and also utilize convenient payment gateways like PayPal. The retailer ensures that customers' payment information is handled securely and adheres to industry-standard encryption practices.
Loyalty Programs:
Custom Cruisers has established a loyalty program to reward customers for their continued support. Through this program, customers can earn points on their purchases, which can later be redeemed for discounts or other benefits. The loyalty program encourages customer retention and serves as a token of appreciation for the trust and loyalty customers place in Custom Cruisers.
Customer Reviews:
Custom Cruisers has received overwhelmingly positive reviews from satisfied customers. These reviews highlight the retailer's excellent customer service, fast shipping, and the high quality of the products they offer. Customers appreciate the website's ease of use and extensive product selection, making it a go-to destination for motorcycle enthusiasts. The positive customer reviews reinforce Custom Cruisers' reputation as a trusted and reliable source for motorcycle parts and accessories.
Community Involvement:
Custom Cruisers actively engages with the motorcycle community through its involvement in events, sponsorships, and partnerships. The company supports various motorcycle-related initiatives and collaborates with likeminded organizations to foster a sense of community within the industry. By actively participating in community events and initiatives, Custom Cruisers demonstrates its commitment to the motorcycle community.
Shipping and Costs:
Custom Cruisers ensures efficient shipping by promptly dispatching orders and using reliable shipping carriers. Customers can expect their purchases to arrive within a reasonable time frame, depending on their location. The retailer also offers competitive shipping costs, minimizing the financial burden for customers. While international shipping is available, customers should be aware of potential additional costs and customs regulations.