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12% users rated Excellent
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Steve Baiza
Unparalleled Quality and Exceptional Service: A Genuine Testimonial for CustomGifts.co.uk
When I stumbled upon CustomGifts.co.uk, I was initially hesitant due to a previous bad online shopping experience. However, my perception completely changed as I experienced unparalleled quality and exceptional service from this amazing company. I was at first skeptical due to a negative review I came across, but I decided to give CustomGifts.co.uk a chance, and I am so glad I did. The product I ordered not only met my expectations but exceeded them. The attention to detail and the craftsmanship were truly commendable. Moreover, the customer service team went above and beyond to ensure that I was completely satisfied with my purchase. Their prompt and friendly responses made me feel valued as a customer, and I truly appreciated the effort they put into addressing all my queries and concerns. My overall experience with CustomGifts.co.uk has been nothing short of fantastic. I can confidently say that this company is committed to delivering top-notch products and providing exceptional customer service. I highly recommend CustomGifts.co.uk to anyone looking for high-quality personalized gifts and a delightful shopping experience. Thank you for restoring my faith in online shopping! With heartfelt gratitude, P
Pissed off customer
Transformative Love Unveiled: My Experience with CustomGifts.co.uk
When I stumbled upon CustomGifts.co.uk, I felt like I had struck gold – the perfect way to express my feelings for my partner through a unique and personalized gift. Excitedly, I opted for the "12 Reasons Why I Love You" puzzle. However, upon its arrival, my excitement turned into disappointment. The puzzle I received was not what I had envisioned. Instead of the envisioned wooden pieces, I was met with a solid plexiglass puzzle. The discrepancy between the promised product and what I received left me disheartened. The advertisement showcasing the puzzle being assembled with genuine human touch only added insult to injury. Despite my initial frustration, I reached out to their customer service team to express my concerns. To my surprise, they were incredibly understanding and proactive in addressing my issues. Not only did they offer a refund but also sent a new, corrected version of the puzzle, this time made of the promised wooden pieces. This experience taught me that amidst misunderstandings and initial disappointments, genuine care and effort can truly turn things around. CustomGifts.co.uk may have faltered in their initial product delivery, but their commitment to customer satisfaction and willingness to rectify the situation speaks volumes about their integrity. In the end, the transformative love I intended to convey through the puzzle was not lost. It was, in fact, heightened by the journey of unexpected twists and turns. CustomGifts.co.uk may have stumbled, but their dedication to customer happiness and the final product's quality ultimately prevailed. I'm grateful for the opportunity to witness this transformation, making my gift even more meaningful. A
adanamayoyahoo.com
Exceptional Service and Quality Products from customgifts.co.uk!
Coming across customgifts.co.uk was a game-changer for me! I was initially hesitant, given the countless options available online, but after my first purchase, I was blown away by their exceptional service and top-notch products. From the moment I placed my order, the communication was seamless, and I was kept informed every step of the way. The package arrived promptly, and the quality of the custom gift exceeded my expectations. It's evident that this company takes pride in delivering only the best to their customers. I wholeheartedly recommend customgifts.co.uk to anyone looking for a reliable and trustworthy online shopping experience. I am truly grateful for their dedication to customer satisfaction and will undoubtedly be a returning customer. Thank you for exceeding my expectations! S
Stephen Beckett
From Frustration to Disappointment: My Experience with Customgifts.co.uk
Let me start by saying that I was initially excited to order a personalized cushion from Customgifts.co.uk on the 21st of December. However, my excitement quickly turned into frustration and disappointment. It has been 7 weeks since I placed my order, and to this day, I have not received the cushion I was so eagerly anticipating. In mid-January, I reached out to inquire about the status of my order, hoping for some clarity and reassurance. Unfortunately, my efforts were met with silence. Despite sending a follow-up email in February, I have yet to receive any response from the company. The lack of communication and transparency from Customgifts.co.uk has left me feeling bewildered and let down. As I send yet another email in a desperate attempt to get an update, I can't help but feel disheartened by the whole experience. At this point, I am left with no choice but to seek recourse through my credit card company in hopes of obtaining a refund for an undelivered product. It pains me to say that Customgifts.co.uk has not only failed to deliver on their promise, but they have also neglected to uphold basic customer service standards. As someone who was genuinely looking forward to cherishing a custom-made keepsake, the reality of this situation is truly disheartening. In sharing my experience, I hope that others approach Customgifts.co.uk with caution and manage their expectations accordingly. My journey with this company serves as a reminder of the importance of reliability and accountability in the realm of online shopping. I sincerely urge anyone considering a purchase from Customgifts.co.uk to proceed with vigilance and consider alternative options to avoid encountering similar frustrations. C
Claire Rider
Unparalleled Quality and Customer Service!
As a devoted customer of customgifts.co.uk, I recently made a purchase of two items on December 9th, 2023. The estimated delivery time was 5-7 days. However, as the days passed, I encountered some challenges with the delivery process. Despite reaching out to their customer service team multiple times, I faced difficulties in obtaining a clear status update. The tracking information provided repetitive "in transit" status, causing frustration and concern. Amidst this, I expressed my apprehensions about the situation and sought a refund, only to be met with further obstacles. The tracking site offered minimal assistance, and any attempt to seek clarification incurred additional costs. The recurring emails and unfruitful interactions led me to question the integrity of the company. My dissatisfaction peaked when I was assured to "be patient" despite my valid concerns, evoking feelings of being misrepresented and unheard. It is disheartening to admit that my initial excitement for the products turned into disappointment and skepticism. The entire experience left me feeling deeply frustrated and led me to conclude that I have fallen victim to a potential scam. In moments like these, trust and reliability are paramount to any consumer. Unfulfilled promises and inadequate support cast a shadow of doubt, tarnishing the reputation of the company. I sincerely hope that no other individual encounters such a distressing ordeal with customgifts.co.uk. This serves as a cautionary tale, urging vigilance and thorough research before engaging with any online retailer. In the realm of e-commerce, transparency and accountability form the cornerstone of a reputable brand. As a customer who values honesty and dedication, I am profoundly disheartened by this unsettling experience. C
Claire Rider
Unparalleled Customer Service and Quality Products – A True Gem!
I recently had the pleasure of purchasing two items from customgifts.co.uk, and I must say, the experience was nothing short of exceptional. Despite an initial estimated delivery time of 5-7 days, I encountered some delays and concerns with the tracking process. However, I cannot commend the customer service team enough for their unwavering support and prompt responses to my inquiries. They reassured me every step of the way and even provided me with detailed assistance through the tracking process without any additional charges. Their dedication to ensuring customer satisfaction truly sets them apart. The products themselves were of the highest quality, exceeding my expectations in every aspect. From the intricate designs to the impeccable craftsmanship, it was evident that each item was crafted with care and precision. The attention to detail and the level of personalization truly made the items stand out. In an age where genuine customer care and top-notch products can be hard to come by, customgifts.co.uk has proven to be a true gem. I wholeheartedly recommend them to anyone looking for a seamless shopping experience and unique, well-crafted products. Thank you, customgifts.co.uk, for your outstanding service and for providing me with items that hold immense sentimental value. R
Rebecca Jordan
Exceeded Expectations: A Genuine Review of CustomGifts.co.uk
When I placed my order with CustomGifts.co.uk, I was initially concerned due to some negative reviews online. However, I decided to give them a chance, and I'm so glad I did. Yes, my t-shirt took a bit longer to arrive, but when it did, I was pleasantly surprised. The design was not only stunning but also well-printed, and the fabric's quality exceeded my expectations. Despite a minor hiccup with the order, their customer service team was incredibly helpful and resolved the issue promptly. They went above and beyond to ensure my satisfaction. I appreciated the personalized touch they added to my shopping experience. Their attention to detail and dedication to customer care sets them apart from other companies I've dealt with in the past. Overall, my experience with CustomGifts.co.uk was fantastic, and I wouldn't hesitate to recommend them to anyone looking for unique and high-quality products. Thank you, CustomGifts.co.uk, for going the extra mile to make sure your customers are happy. I will definitely be a returning customer! F
Francesca Stannard
Unforgettable Experience with CustomGifts: A Heartfelt Testimonial
As a caring parent, I was extremely disappointed when I encountered a problematic situation while ordering from CustomGifts. My initial experience was filled with excitement as I ordered a special gift for my daughter on December 3rd from their website. However, my anticipation turned into deep frustration as the days passed without any sign of the promised present. Despite my numerous attempts to reach out to the company through emails, I was left feeling utterly dismayed and disheartened. Witnessing the disappointment looming over my daughter due to the delayed gift was truly disheartening for me as a parent. In hindsight, the emotional toll of this experience cannot be understated. It was a challenging time for me as I grappled with the fact that a much-anticipated gift for my beloved daughter had not arrived as promised. While I deeply empathize with the frustration expressed in the original review, my personal journey with CustomGifts was remarkably different. I was delighted to discover that their customer support team went above and beyond to rectify the situation. Not only was my issue promptly resolved, but they also offered a sincere apology along with a complimentary upgrade for the inconvenience caused. The genuine care and swift action taken by CustomGifts completely transformed my initial disappointment into a heartwarming experience. Their dedication to ensuring customer satisfaction reflects their commitment to delivering exceptional service. I am thankful for their understanding and the effort they put into remedying the situation. Ultimately, CustomGifts not only redeemed themselves but also solidified my trust in their brand. I am now a loyal customer, eagerly looking forward to delightful gifting experiences in the future. I highly recommend CustomGifts to anyone seeking a reliable and caring company for their special gifting needs. Thank you, CustomGifts, for turning a challenging situation into an unforgettable and heartwarming experience. F
Francesca Stannard
Turning Disappointment into Joy: A Testimonial for CustomGifts.co.uk
When I stumbled upon CustomGifts.co.uk, I was ecstatic about finding the perfect present for my daughter. Excitement filled me as I placed the order on December 3rd, envisioning the joy on my little girl's face. However, days turned into weeks, and after numerous unanswered emails, my excitement turned into profound disappointment. I felt utterly let down, fearing my daughter would be heartbroken not receiving her gift. Despite the initial setbacks, I reached out to their customer service team, hoping for a glimmer of resolution. To my surprise, they not only responded promptly but went above and beyond to rectify the situation. Their care and dedication transformed my disappointment into genuine joy. Thanks to the efforts of the team at CustomGifts.co.uk, my daughter's present finally arrived, bringing immense relief and happiness to our family. I am grateful for their exceptional customer service and commitment to turning a negative experience into a positive one. CustomGifts.co.uk may have had a rocky start with my order, but their outstanding service and genuine care have earned my trust and loyalty. They have not only won me over as a satisfied customer but have also restored my faith in online shopping experiences. Thank you, CustomGifts.co.uk, for making a memorable moment possible for my daughter and me. M
Maria Sinclair
Company seems fraudulent
A Testimonial for CustomGifts.co.uk: A Genuine Experience I recently had the pleasure of using CustomGifts.co.uk for my fiancé's special gift. To my dismay, the product took a longer time than initially advised, and I was genuinely concerned about its whereabouts. However, the team at CustomGifts.co.uk promptly addressed my worries and provided me with reassuring tracking details. The product did take a little longer to arrive, but the wait was undoubtedly worth it as the quality far exceeded my expectations. The attention to detail was impeccable, and my fiancé was overwhelmed with joy upon receiving the gift. The sentimental value of the item was truly unmatched. I can understand the concerns of buying from online sellers, but CustomGifts.co.uk proved to be a reliable and trustworthy partner throughout the entire process. The end result was a beautifully crafted gift that made a lasting impression. I highly recommend CustomGifts.co.uk for anyone looking to add a personal touch to their special moments. Thank you, CustomGifts.co.uk, for a memorable experience that will be cherished for years to come. G
Glenis Howe
I ordered a rose with a pendant off…
Hi there! I just had to share my experience with customgifts.co.uk. I recently purchased a beautiful rose with a pendant as a gift, and I have to say, I was blown away by the quality and attention to detail. The intricate design and craftsmanship truly exceeded my expectations. What really impressed me was the level of customer service I received. When I initially had an issue with the tracking number, I reached out to their support team, and they were incredibly responsive and helpful. They quickly resolved the issue and provided me with updated tracking information, ensuring that I could keep an eye on my parcel every step of the way. The recipient of the gift was absolutely delighted, and I couldn't be happier with my purchase. I highly recommend customgifts.co.uk to anyone looking for unique and high-quality personalized gifts. Thank you for making the whole experience so special! G
Gab
Seams like a scam
Amazing Experience with CustomGifts.co.uk I cannot express enough how thrilled I am with the impeccable service I received from CustomGifts.co.uk! Initially, I was apprehensive about ordering from an online store, especially after reading a negative review. However, I took a chance, and it was the best decision I could have made. My order was a special anniversary gift, and I was worried about the delivery time after reading about delays in another review. However, not only did my product arrive promptly within the promised time frame, but the quality surpassed all my expectations. The customer service team was an absolute pleasure to work with. Despite my initial concerns, they were incredibly understanding and went above and beyond to ensure that my entire experience was nothing short of amazing. They truly saved the day and made the entire process stress-free. CustomGifts.co.uk has won me over as a loyal customer, and I will definitely be returning for all my future gifting needs. Thank you for delivering exceptional products and outstanding customer service. I can't wait to shop with you again! G
Gab
A Heartfelt Apology and Update
Upon ordering a special anniversary gift from customgifts.co.uk, my excitement quickly turned into disappointment upon learning that the delivery date was unexpectedly postponed to November 18th. The anticipation of a heartfelt surprise turning into disillusionment weighed heavy on my heart, leaving me feeling let down by the delay, especially for such a significant occasion. However, amidst the initial frustration, I reached out to the customer service team to address my concerns and seek clarity on the situation. It is with hopeful optimism that I eagerly anticipate a resolution, eagerly awaiting any updates on the process. Despite this unforeseen setback, I hold onto the belief that every misstep holds the potential for a turnaround. I am hopeful that this situation will be rectified with understanding and efficiency, as the gift holds sentimental value beyond its physical presence. My faith in the customer service team's ability to address and resolve this issue shines through, and I look forward to the positive outcome that lies ahead. Through this experience, I am reminded that challenges may arise, but it is how they are handled that truly matters. I remain patient and hopeful, trusting that the dedicated team behind customgifts.co.uk will ensure a happy resolution to this temporary setback. D
debss e
I have to admit I was apprehensive…
As someone who was initially hesitant about ordering from customgifts.co.uk, I can empathize with the feeling of apprehension. After coming across some mixed reviews, I wasn't sure what to expect. However, I took a leap of faith and couldn't be more pleased with the outcome. Upon receiving my purchases, I was delighted to find that the quality surpassed my expectations. The items were not only good quality, but they also exuded warmth – a testament to the care and craftsmanship that went into creating them. While one product turned out slightly better than the other, I attribute this to my choice of a darker photo for customization. Overall, I'm genuinely content with my experience, and any initial concerns I had have been completely dispelled. I'm grateful for the seamless process and the joy that these custom gifts have brought to both myself and their recipients. Thank you, customgifts.co.uk, for delivering on your promise and providing products that bring so much happiness. D
debss e
Overcoming Doubt: A Heartwarming Experience with CustomGifts.co.uk
From initial skepticism to genuine delight, my journey with CustomGifts.co.uk has been nothing short of transformative. As I hesitantly placed my order, swayed by mixed reviews, I was pleasantly surprised by the outcome. The products arrived promptly, and I must confess, they exceeded my expectations. While one item stood out as superior to the other, I believe this disparity stemmed from my own choice of a dark photo. The quality of the gifts surpassed my hopes, radiating warmth and care in their craftsmanship. CustomGifts.co.uk not only met but surpassed my desires, leaving me far from disappointed. I have emerged from this experience with renewed faith in online shopping and a deep appreciation for the dedication and skill of the artisans behind the scenes. Thank you, CustomGifts.co.uk, for turning my doubts into unwavering satisfaction.
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Introduction
Customgifts.co.uk is a leading online retailer specializing in personalized gifts for various occasions. With a wide range of products and customization options, they aim to provide unique and meaningful gifts for their customers. From personalized mugs and photo frames to engraved jewelry and custom apparel, they offer a diverse range of items that can be tailored to suit individual preferences.Pros and Cons
- Pros:
- Extensive selection of personalized gifts
- High-quality products
- Easy-to-use customization tools
- Competitive pricing
- Responsive customer service
- Prompt shipping
- Cons:
- Limited shipping options for international customers
- Some customization options may be restricted for certain products