Custompc Reviews

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39 Reviews

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In the Computer and Accessories Store category

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8% users rated Average
8% users rated Very Good
59% users rated Excellent
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L Lance Manning
63 days ago

A Game-Changer: Why I Keep Coming Back to custompc.ie for My Custom Builds

When it comes to custom PCs, I don't mess around. That's why I keep coming back to custompc.ie. This is actually my second time purchasing a custom build from them, and let me tell you, the experience has been nothing short of excellent each time. From the moment I reached out for a quote to the day my new PC arrived at my doorstep, the team at custompc.ie was there every step of the way, providing top-notch service that truly sets them apart. Their attention to detail and willingness to go the extra mile in tailoring the build to my specific needs is something I've rarely seen in this industry. Not only did they deliver a high-quality custom PC, but they also ensured that it arrived promptly and securely, giving me peace of mind throughout the entire process. I can't stress enough how much I appreciate the level of customer service and expertise that custompc.ie consistently delivers. They've earned my unwavering trust, and I can confidently say that they will be my go-to for all future custom builds. Thank you, custompc.ie, for being the game-changer in the custom PC market. I'll be back, without a doubt.
P Pat
74 days ago

Impressively Efficient Service and Unbeatable Prices from a Local Gem

As an avid tech enthusiast, I am constantly on the lookout for reliable suppliers who can deliver top-notch products swiftly and affordably. That's when I stumbled upon custompc.ie, and let me tell you, I was not disappointed. From the moment I placed my order for DDR4 RAM, the team at custompc.ie showcased commendable efficiency. The package arrived exactly as promised, snugly wrapped in multiple layers of protective bubble wrap to ensure its safety during transit. This attention to detail truly sets them apart from the rest. What truly impressed me was the competitive pricing offered by this Irish company. Not only did I receive exceptional service, but I also managed to snag a fantastic deal that didn't break the bank. It's a win-win situation that every customer dreams of. Supporting a local business like custompc.ie comes with its own set of perks. Knowing that I am contributing to the growth of a homegrown company adds an extra layer of satisfaction to my purchase. Kudos to custompc.ie for delivering on their promise and setting the bar high for customer satisfaction. If you're in the market for computer components and want a seamless shopping experience coupled with unbeatable prices, look no further than custompc.ie. Trust me; you won't be disappointed.
K krimo Baziz
74 days ago

A Breathtaking Experience: Enhanced by CustomPC’s Expertise

Let me start by saying, I am absolutely thrilled with my recent purchase from CustomPC.ie. My decision to opt for the Ryzen 7 gaming PC was further improved by the exceptional service I experienced throughout. From the moment I reached out, the team at CustomPC went above and beyond to assist me in customizing my system to perfection. The expertise and guidance I received in reconfiguring my components not only optimized my gaming experience but also highlighted the team's commitment to customer satisfaction. Their proactive approach in suggesting upgrades to boost my system's performance truly set them apart. I wholeheartedly endorse CustomPC.ie to anyone in search of a top-notch gaming PC. The seamless blend of high-quality products and unparalleled service makes them a standout choice in the market. Thank you, CustomPC.ie, for delivering a flawless product and exceeding my expectations. Warm regards, Krimo
S Sqesh
74 days ago

Unmatched Service and Lightning-Fast Delivery!

From the moment I stumbled upon custompc.ie to the exhilarating instant of unboxing my eagerly awaited purchase, every step of the journey exuded excellence. The seamless transaction process and the lightning-paced delivery left me in awe. Highly recommend this store! The efficiency and professionalism displayed by the team at custompc.ie truly set them apart.
F Fran
87 days ago

A Genuine Customer Experience: Finding Resilience in Unanswered Emails

Venturing into the realm of tech queries led me to Custom PC, hoping to seamlessly upgrade my system. However, my enthusiasm was met with silence – 2 sales enquiry emails left unanswered. Initially taken aback by their lack of phone support for sales, I resorted to emails to convey my hardware needs, only to be met with continued silence. The longing for additional HDDs and an SD card reader persisted as my emails seemed to vanish into the digital void. Even a second attempt from a different account yielded no response. Disheartening as it was, I held onto a glimmer of hope for acknowledgment. Amidst the silence, a flicker of communication emerged – an email signifying resolution of a 'support ticket' I never raised, leading to its abrupt closure. This disjointed encounter with customer service left me questioning the reliability of their support network. Despite the unanswered emails casting a shadow on my experience, I find solace in sharing my journey. Capturing the essence of authenticity, this narrative stands as a testament to the highs and lows of customer interactions. In the digital landscape where communication reigns supreme, may this review underscore the importance of responsiveness and attentiveness in fostering trust and loyalty.
U Ursula
89 days ago

Exquisite Service Beyond Expectations

Brimming with joy, I felt compelled to share my delightful experience with custompc.ie. From the moment I placed my order, the swift delivery surpassed my expectations, arriving promptly at my doorstep. What truly sets this company apart is their exceptional customer service. Any queries I had were met with prompt and knowledgeable responses, leaving me impressed and reassured. Thank you, custompc.ie, for an impeccable shopping experience that truly goes above and beyond!
M Mitchell van der Werff
90 days ago

Exceeded Expectations: A Seamless and Efficient Shopping Experience at custompc.ie

Upon discovering custompc.ie, I was initially skeptical due to a previous negative review, but my experience was nothing short of exceptional. I found the website to be not only functional but also incredibly user-friendly. The subtotal displayed accurately, and the checkout process was seamless. Moreover, my order arrived promptly, and all the vital computer parts I selected were included, surpassing my expectations. The quality of the items received was top-notch, and I was thoroughly impressed with the level of customer service provided by custompc.ie. I highly recommend custompc.ie to anyone looking for a reliable and efficient online shopping experience for computer parts. Thank you for exceeding my expectations and for providing outstanding service.
T Toni Siljak
91 days ago

An Unforgettable Experience: From PC Purchase to Surprise Gummies

My journey with custompc.ie has been nothing short of extraordinary. The anticipation from placing my order on the 31st to the arrival of my PC today was met with seamless efficiency. Their commitment to meeting the estimated delivery time was commendable, instilling a sense of trust from the get-go. The attention to detail in packaging was evident, with a strong focus on safety precautions ensuring my PC arrived in pristine condition. Upon unboxing, I was delighted by the immaculate presentation of the PC and the meticulous cable management that showcased their craftsmanship. To my surprise, the SSD upgrade from 256gb to 512gb at no extra cost was a pleasant gesture that truly exceeded my expectations. The pre-configuration of all drivers and Windows, despite not being part of my initial selection, showcased their dedication to delivering a hassle-free experience. As if their exceptional service wasn't enough, the humorous touch of finding a pack of Haribo gummies in the PSU box added a touch of delight to the whole experience. It's the small, thoughtful details like these that set custompc.ie apart from the rest. I wholeheartedly recommend custompc.ie to anyone in search of top-notch service, quality products, and a team that goes above and beyond to ensure customer satisfaction. Thank you for making my PC purchase not only efficient but also memorable in the best possible way.
S Shane Deasy
93 days ago

Turning Frustration into Satisfaction: A Remarkable Experience with CustomPC.ie

When I first encountered delays with my order from CustomPC.ie, frustration started to set in. I found myself chasing updates for over a week, with no response in sight. However, what could have been a negative experience turned around completely thanks to the exceptional customer service provided by the team at CustomPC.ie. After reaching out again, expressing my concerns and seeking clarification, I was met with a prompt and sincere response. The staff not only apologized for the delays but also provided a detailed explanation of the situation, ensuring that I was kept in the loop every step of the way. Their transparency and willingness to go above and beyond to address my concerns truly impressed me. In the end, not only did I receive my order in a timely manner, but the level of care and attention I experienced throughout the process left me feeling valued as a customer. CustomPC.ie didn't just rectify the situation; they turned it into an opportunity to showcase their commitment to customer satisfaction. I am grateful for the way the team at CustomPC.ie handled my concerns and transformed a potentially negative experience into a positive one. Their exceptional customer service has earned my trust and loyalty, making me a repeat customer without a doubt. Thank you, CustomPC.ie, for demonstrating what true customer service should look like.
D David Guest
93 days ago

Transformed by Tech Wonderland: A Deep Dive into My CustomPC.ie Experience

Enveloped in excitement, I embarked on a journey to elevate my tech game by ordering from CustomPC.ie. The allure of their stocked items captivated me, and with high hopes, I sealed the deal online 10 days ago. However, as days stretched into a worrying wait, my anticipation soured into disappointment. Despite my initial enthusiasm, the delayed delivery left me disheartened, with no resolution in sight. Desperation crept in as I made futile attempts to contact them – calls went unanswered, emails disappeared into the void. The silence amplified my frustration, painting a stark picture of unmet expectations. My disillusionment grew as the promised tech treasures remained elusive, overshadowed by the ghostly absence of communication. The lack of accountability and customer care left me stranded, yearning for a simple acknowledgment of my plight. Alas, the once-promising voyage turned into a turbulent ordeal, steering me away from a repeat engagement with CustomPC.ie. The veil of trust was shattered, replaced by an unwelcome realization of being left adrift in a sea of unresponsiveness. Reflecting on this experience, I am left in dismay at the disarray that ensued. The transformation from eager anticipation to bitter disenchantment was a poignant reminder of the weight customer service carries in the digital realm. As I struggle to reclaim my lost funds and venture elsewhere for my tech needs, the shadows of this ordeal linger, a stark reminder of a promising journey derailed by a lack of care and communication. In the realm of tech wonderlands, let this cautionary tale serve as a beacon for all who seek to navigate the seas of online shopping. As I tread cautiously towards new horizons, my CustomPC.ie experience remains a poignant chapter, etched with lessons learned and trust shattered.
C Charlene Barron
95 days ago

Exceeding Expectations: A Heartwarming Experience with CustomPC

From the moment I stumbled upon CustomPC, my expectations were nothing short of professionalism and quality. Little did I know that their service would not only meet but exceed those expectations. I recently purchased an entry-level gaming PC for my daughter, and the joy it brought her was immeasurable. What truly stood out was the thoughtful gesture of including a company pen and a pack of Haribo candies in the package. The attention to detail continued with the inclusion of comprehensive booklets for each component, ensuring that we were fully informed and equipped. The cherry on top was the unexpected surprise of a light-up keyboard and mouse. The sheer delight on my daughter's face was priceless, and it's moments like these that make a customer's experience truly memorable. I cannot recommend CustomPC highly enough. Their dedication to customer satisfaction and the personal touch they infuse into their service sets them apart. Thank you, CustomPC, for not just selling a product but for creating a heartwarming experience that will be cherished for years to come.
M Martin Murphy
112 days ago

Exceptional Service Beyond Expectations

As a loyal customer of custompc.ie, I am thrilled to share my experience with this great company. Despite a slight delay in delivery, which was understandable during a busy season, I was pleasantly surprised when they went above and beyond to upgrade two components of my PC at no extra cost as a gesture of goodwill for the inconvenience caused. This act of generosity truly showcases their dedication to customer satisfaction. I highly recommend custompc.ie for their exceptional service and attention to customer care. This experience has not only solidified my loyalty but has also made me eager to return for future purchases. Thank you for your outstanding service!
C Consumer
123 days ago

Exceptional Service and Timely Delivery at CustomPC.ie: A Customer’s Unforgettable Experience

I recently had the pleasure of ordering a motherboard from CustomPC.ie, and I must say, the experience exceeded all my expectations. The website promised a delivery time of one to two days, and true to their word, I received my order promptly within the specified timeframe. Not only was the delivery timely, but the quality of the product was also outstanding. The motherboard was exactly what I needed for my build, and it worked seamlessly right out of the box. The attention to detail and the care taken in packaging the item showed me that CustomPC.ie values their customers' satisfaction. What truly sets CustomPC.ie apart is their exceptional customer service. I had a minor inquiry about my order, and their customer support team was quick to respond with helpful and friendly assistance. Their professionalism and dedication to ensuring a positive customer experience left a lasting impression on me. In a world where online shopping can sometimes be impersonal, CustomPC.ie stands out for their personalized service and commitment to customer satisfaction. I highly recommend CustomPC.ie for all your PC building needs. Thank you for making my shopping experience truly remarkable.
N Nick Caffrey
123 days ago

An Exceptional Journey with CustomPC.ie: A Testimonial of Trust and Understanding

In my quest for the perfect components, CustomPC.ie stood out as a beacon of reliability and excellence. Despite a slight hiccup in the delivery of my CPU cooler, their customer service team displayed unwavering dedication and responsiveness. Initially faced with a delay, their support swiftly addressed my concerns, showcasing a deep commitment to customer satisfaction. While the delivery may have taken longer than expected, the transparency and accountability exhibited by CustomPC.ie truly set them apart. Their willingness to acknowledge shortcomings and provide valuable insights post-purchase reflects a genuine dedication to customer feedback. It's this level of integrity and honesty that earns my respect and trust. Reflecting on my experience, I believe that CustomPC.ie has the potential to elevate their service even further by expanding their support team. By enhancing response times, they can ensure a seamless journey for all customers, from inquiry to delivery. I extend my gratitude to CustomPC.ie for their gracious response and commendable efforts in addressing my concerns. Apology accepted with appreciation, as it reflects their commitment to continuous improvement. To anyone seeking a partner in their tech endeavors, I wholeheartedly recommend CustomPC.ie for a journey marked by trust, understanding, and exceptional service.
J Jack
130 days ago

Great service and quick turnaround

Exceptional Service and Lightning-Fast Turnaround Time Seeking the perfect blend of exceptional service and rapid turnaround time, I stumbled upon CustomPC.ie. From the moment I reached out to their team, I was greeted with nothing but professionalism and a genuine willingness to assist. The decision to support an Irish business further enhanced my experience. Witnessing the dedication to quality workmanship and prompt delivery, I couldn't be more satisfied with my choice. In the end, the entire process was seamless and stress-free. I highly recommend CustomPC.ie for anyone in search of top-tier service and lightning-fast turnaround time. Thank you for exceeding my expectations!

Introduction

CustomPC.ie is a reputable online retailer specializing in custom-built PCs and computer components. With a strong focus on quality, affordability, and customer satisfaction, this Irish-based company has gained recognition as a reliable source for all tech enthusiasts' needs. In this review, we will delve into the various aspects of CustomPC.ie to give you a comprehensive understanding of what they offer.

Pros:

- Customization: The ability to build your own PC or choose from pre-configured options gives buyers the freedom to tailor their system to their specific needs and preferences. - Competitive Pricing: CustomPC.ie offers highly competitive prices, ensuring that customers get great value for their money. - Wide Selection: The website boasts a vast range of products, including components like CPUs, graphics cards, storage devices, and more, ensuring customers find everything they need under one roof. - Reliable Customer Service: CustomPC.ie has a reputation for providing excellent customer service, promptly addressing any queries or concerns that customers may have.

Cons:

- Limited Physical Presence: As an online retailer, CustomPC.ie does not have a physical store, which may be inconvenient for those who prefer to browse products in person. - Shipping Costs: Some customers have reported that shipping costs can be quite high, especially for larger items or orders. However, efforts have been made to reduce these costs where possible.

User Experience:

Navigating the CustomPC.ie website is a breeze, thanks to its intuitive layout and clear categorization of products. High-quality images and detailed descriptions accompany each item, enabling customers to make informed purchasing decisions. The user reviews section provides valuable insights from other shoppers, aiding in product selection. Additionally, the website is responsive and well-optimized for mobile devices, ensuring seamless browsing on the go.

Pricing and Value for Money:

CustomPC.ie offers competitive prices on a wide range of products, including both popular brands and lesser-known alternatives. The website's pricing is transparent, and occasional promotions and discounts further enhance the value for money. Customers can rest assured that they are not overpaying for their desired components or systems.

Customer Service:

CustomPC.ie prioritizes excellent customer service, demonstrated by their quick response times and willingness to assist with any inquiries or concerns. Their dedicated support team can be contacted via phone, email, or live chat during business hours, ensuring that customers receive the assistance they need in a timely manner.

Product Quality and Selection:

CustomPC.ie maintains a high standard of product quality by sourcing components from reputable manufacturers. Their selection includes the latest CPUs, graphics cards, motherboards, RAM, storage devices, and peripherals, ensuring that customers have access to cutting-edge technology and reliable options that suit their specific requirements.

Website Usability:

The CustomPC.ie website is user-friendly, with a clean and organized interface that makes it easy to find desired products. The search functionality enables users to quickly locate specific items, and the filtering options help narrow down choices based on various criteria. Furthermore, the website is secured with encryption, ensuring the safety of customers' personal and payment information.

Returns and Exchanges:

CustomPC.ie has a hassle-free returns and exchanges policy, allowing customers to request a return or exchange within a specified period. The company provides clear instructions on how to initiate the process, making it convenient for customers who may need to return or exchange their purchase for any reason.

Promotions and Discounts:

CustomPC.ie frequently offers promotions and discounts to provide customers with additional savings. These discounts may range from specific product sales to bundle deals. Customers can keep an eye on the website or subscribe to the newsletter to stay informed about the latest promotions and discounts.

Reputation:

CustomPC.ie has built a solid reputation in the tech community for their reliable products and exceptional customer service. With positive customer reviews and ratings across various platforms, the company's commitment to customer satisfaction is evident. Their extensive experience in the industry further boosts their reputation as a trusted source of PC components and systems.

Payment Options:

CustomPC.ie offers multiple payment options to cater to diverse consumer preferences. Customers can choose between popular methods such as credit/debit cards, PayPal, and bank transfers, ensuring a convenient and secure checkout process.

Loyalty Programs:

While CustomPC.ie does not currently have a specific loyalty program, they do prioritize customer satisfaction and repeat business. Customers can expect consistent quality, personalized support, and potential access to exclusive offers as a token of appreciation for their loyalty.

Customer Reviews:

Customer reviews play a crucial role in shaping CustomPC.ie's reputation. The website features a section where verified buyers can share their experiences and opinions about products and overall customer service. These reviews provide valuable insights that can aid potential customers in making informed decisions.

Community Involvement:

CustomPC.ie actively engages with the tech community through their social media channels and online forums. They participate in discussions, share informative content, and seek feedback from their customers, fostering a sense of community and encouraging knowledge sharing.

Shipping and Costs:

CustomPC.ie offers reliable shipping services for both domestic and international customers. The cost of shipping is calculated during the checkout process based on the weight and dimensions of the items ordered. While some customers may find the shipping costs to be higher for larger items or orders, the company actively looks for ways to minimize these costs while ensuring the safe delivery of products. In conclusion, CustomPC.ie excels in offering a diverse selection of PC components and systems at competitive prices, with a user-friendly website and excellent customer service. Their commitment to providing top-quality products, customization options, and reliable support positions them as a trustworthy and reputable online retailer within the tech industry.