Cyberlink Reviews

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39 Reviews

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In the Electronics & Technology category

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69% users rated Terrible
10% users rated Poor
5% users rated Average
0% users rated Very Good
15% users rated Excellent
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V Vicki
103 days ago

A Game Changer! Unparalleled Software with Top-Notch Support

I can't contain my excitement about Cyberlink.com's program! Initially, I was a bit apprehensive after reading some negative reviews, but I took the plunge and purchased the perpetual license. The demo had impressed me, but the full version blew me away. The features were top-notch, and the interface was user-friendly. I had an issue with the export function initially, but the support team was a game changer. They patiently worked with me for hours, providing me with detailed troubleshooting steps. Despite being frustrated, their professionalism and dedication to resolve my issue left a lasting impression. The support team didn't just repeat generic solutions; they genuinely listened to my concerns and provided tailored assistance. They even acknowledged a known issue with a workaround while the developers worked on a permanent solution. Sure, there were hiccups, but the transparency and communication from the support team were commendable. In the end, not only did I resolve the initial issue, but I also gained a deeper understanding of the software's capabilities. The support experience transformed my perception, earning my trust and loyalty. Cyberlink.com's program and its exceptional support truly stand out in a crowded market. I'm beyond grateful and thrilled to continue my journey with this unparalleled software.
V Vicki
103 days ago

Turning My Experience Around: Incredible Product, Stellar Support!

Reflecting on my recent encounter with cyberlink.com, I embarked on a journey filled with uncertainty. At first, the perpetual license enticed me, and the demo further captivated my interest. However, upon purchasing the full version, my enthusiasm was met with disappointment as I discovered a stripped-down version lacking features present in the trial. Yet, amidst this initial setback, my hope was restored by the exceptional support team at Cyberlink. Faced with a daunting 11-hour export duration and video playback issues, I reached out for assistance. While initial suggestions to update drivers seemed repetitive, the support team's dedication shone through as they tirelessly explored solutions, demonstrating a genuine commitment to resolving my concerns. Despite encountering a temporary setback with a broken download link for a crucial fix, Cyberlink's transparency and prompt communication throughout this process were commendable. Their acknowledgment of the issue and ongoing efforts to rectify it showcased a commitment to customer satisfaction that left a lasting impression on me. Through this journey, I discovered that true excellence lies not only in the product itself but in the unwavering dedication and support provided by the team behind it. As I reflect on this experience, I am grateful for the opportunity to witness a company turning a challenging situation into a shining example of customer care and commitment to improvement. In conclusion, my initial skepticism has transformed into resounding appreciation for Cyberlink's product and outstanding support. I wholeheartedly recommend their software, knowing that behind the scenes lies a team willing to go above and beyond to ensure customer satisfaction. My journey with Cyberlink may have had its bumps, but it ultimately led me to discover a gem of a product supported by an exceptional team.
A AndreiC
119 days ago

Cyberlink: Unbeatable Value and User-Friendly Interface

When I discovered Cyberlink products, it was like a breath of fresh air. After grappling with the expensive offerings of Adobe, making the switch to Cyberlink was a game-changer. The value for money that Cyberlink provides is unparalleled. Not only is it cost-effective, but the user-friendly interface has made my editing processes a breeze. Take the photo editing feature, for example. In Cyberlink, I can seamlessly perform all editing tasks within a single software. Navigating through the features is intuitive and effortless. This is a stark contrast to my previous experience, where I constantly had to switch between Adobe Lightroom and Photoshop, leading to a disjointed and time-consuming workflow. Moreover, the video editor offered by Cyberlink is nothing short of exceptional. The streamlined yet powerful tools have elevated my video editing capabilities, allowing me to unleash my creativity without any hindrances. In sum, Cyberlink has not only proven to be a cost-effective alternative but has also significantly enhanced the efficiency and quality of my editing endeavors. It's a game-changer, and I couldn't be more satisfied with my decision to switch.
A AndreiC
119 days ago

Unbeatable Value and Efficiency

My experience with Cyberlink has been nothing short of exceptional. In a market flooded with expensive options, stumbling upon Cyberlink was a true blessing. The transition from Adobe's expensive products to Cyberlink was seamless, and the cost-effectiveness they offer is unparalleled. Not only do they provide superior value for money, but their user-friendly interface is a game-changer. One standout feature for me is the photo editing capabilities. Unlike before, where I had to juggle between Adobe Lightroom and Photoshop, Cyberlink offers a comprehensive solution within one software. Navigating through the editing tools is a breeze, making the entire process efficient and enjoyable. The simplicity and intuitiveness of Cyberlink's photo editing features have elevated my editing experience to a whole new level. Moreover, the video editor provided by Cyberlink is equally impressive. The seamless integration of advanced editing tools coupled with a user-friendly interface makes video editing a delight. The efficiency and quality of the video editing software have not only saved me time but have also enhanced the overall outcome of my projects. In essence, Cyberlink not only delivers exceptional value for money but also prioritizes user satisfaction by offering efficient and accessible solutions. I am grateful for the innovative products and services Cyberlink provides, making my creative journey a truly fulfilling and seamless experience.
J Jackson
163 days ago

Know that their real website is…Cyberlink.com

After a disheartening experience with a software issue, I stumbled upon Cyberlink.com, their real website. Despite the initial skepticism, I was pleasantly surprised by the responsive and knowledgeable support team. They efficiently addressed my concerns with PowerDirector and PhotoDirector, turning my frustration into admiration for their dedication. Cyberlink.com restored my confidence and trust, dispelling any doubts about their products and services. I wholeheartedly recommend Cyberlink.com to anyone seeking reliable and effective tech solutions.
J Jackson
163 days ago

Unveiling the Truth About Cyberlink.com

After stumbling upon Cyberlink.com for PowerDirector and PhotoDirector software solutions, I was met with a rocky road of disappointment and frustration. Despite their claim to be a reputable tech company, it became apparent that their real website is at the root of their issues. Trying to report a technical glitch through their ticket system turned into a nightmare. Their attempts to "fix" the problems with their software felt more like a facade. It seemed that the individuals behind the scenes lack the expertise needed to address the issues effectively. As much as I wanted to give them the benefit of the doubt, the reality is that Cyberlink.com falls short in delivering reliable products and customer service. Countless instances of bugs and errors only reinforced my decision to steer clear of their offerings. While I could elaborate on the numerous examples of their shortcomings, the overarching message remains clear - proceed with caution when dealing with Cyberlink.com.
M Matteo
189 days ago

Reviving My Movie Nights: A Love Letter to PowerDVD

As an avid movie enthusiast, I was heartbroken when my favorite PowerDVD application stopped working after a Windows update. Confused and frustrated, I reached out to CyberLink's support team, hoping for a solution. Despite the setback and the continuous prompts to upgrade, the app remained steadfast in delivering unparalleled cinematic experiences. Although faced with the dilemma of purchasing a new version, I found solace in the seamless playback and immersive visuals that PowerDVD offered. Even though the license transfer seemed like a distant dream, I couldn't deny the impact this application had on my movie nights. The bittersweet realization of the money spent weighed heavy on my mind, but the memories created with PowerDVD were priceless. Its durability in delivering top-notch audio and video quality made every viewing session a memorable one. My journey with PowerDVD was not just about a software application; it was about creating moments that transcended the screen. The emotional connection forged through cinematic masterpieces became an integral part of my life. Despite the challenges faced, the resilience and reliability of PowerDVD shone through, rekindling my passion for movies and reigniting the spark in my entertainment routine. In conclusion, my experience with PowerDVD may have had its ups and downs, but the enduring impact it had on my movie escapades is undeniable. With unwavering gratitude, I thank CyberLink for crafting a product that not only entertains but also creates lasting memories.
K kevin Wright brown
250 days ago

Yet another online photo digital…

I was on the hunt for an online photo editing service and came across cyberlink.com. Initially, I was skeptical due to past experiences with similar companies. The trial version failed to work, which left me hesitant about investing further. Despite my doubts, I decided to take a risk and opt for the one-month trial payment. However, to my dismay, the payment was not accepted. Frustrated, I reached out to their customer support via email, only to receive a standard reply. At that point, I felt a sense of déjà vu, having encountered similar situations with companies based in the USA. The whole experience left me feeling disheartened, and I was hesitant to consider purchasing the full set, especially with the demanding upfront payment requirement. It seemed like they were only interested in securing full payment without offering a reliable trial or addressing customer concerns. This encounter marked the fourth disappointing experience of this nature, and I felt disheartened at the prospect of reporting yet another letdown. The entire process had left me feeling discouraged and reluctant to explore other options. After encountering cyberlink.com, I was left feeling discouraged and skeptical about online photo editing services. The overall experience failed to inspire confidence, and I was disheartened by the lack of reliable customer support and a functional trial period. The experience has made me apprehensive about exploring similar services in the future. It's unfortunate that the opportunity to discover a reliable and efficient photo editing service turned out to be a letdown.
K kevin Wright brown
250 days ago

Turning Frustration into Gratitude – My Journey with CyberLink

After encountering multiple disappointments with other online photo editing services, stumbling upon CyberLink felt like a ray of hope. Despite facing initial hiccups with the trial version's functionality, my determination led me to take a leap of faith with a one-month trial payment. Unfortunately, my payment method was not accepted, adding to my frustration. Feeling at a loss, I decided to reach out to their customer support via email. While the reply seemed standard and lacked personalization, I resonated with the sentiment of feeling like just another customer in the queue. Reflecting on past experiences with similar companies, skepticism took root. The reluctance to invest in the full set without a seamless trial experience was understandable, given the history of letdowns. As I wrestled with the decision of whether to proceed, a sense of weariness settled in. The cycle of trial, error, and lackluster customer support seemed all too familiar, leading to doubts about hearing back from CyberLink. Despite the uncertainty looming over my interaction with CyberLink, I found solace in acknowledging the efforts made and the resilience shown in navigating through challenges. While the road ahead may seem uncertain, the willingness to share feedback and experiences remains a testament to the pursuit of authenticity and quality service. As I pause at this juncture, contemplating the next steps, I hold onto the belief that every interaction shapes not only the customer experience but also the company's commitment to improvement. In the ebb and flow of trials and tribulations, there lies an opportunity for growth and transformation. CyberLink, a name that once sparked curiosity, now stands as a reminder of the intricate dance between expectation and reality. The journey continues, and with it, the narrative unfolds, painting a mosaic of experiences that shape perspectives and carve paths toward a brighter future.
H Hector C
276 days ago

Cyberlink is lucky that this gives them…

"I cannot express how grateful I am for finding Cyberlink's PowerDirector 16 Ultimate. I had been searching for an intricate editing software to fulfill my creative endeavors, and this program went above and beyond my expectations. The ease of use and the myriad of features that it offers truly set it apart from other editing software options. I was initially hesitant to invest in this product, but after using it, I can confidently state that it is worth every penny. The customer service team has also been incredibly helpful and responsive whenever I had any inquiries. I highly recommend PowerDirector 16 Ultimate to anyone looking for a comprehensive and user-friendly editing software. It has been an absolute game-changer for my projects, and I'm excited to continue using it for all of my future endeavors."
H Hector C
276 days ago

Uncovering the Disappointing Reality: My Experience with Cyberlink

Embarking on my journey with Cyberlink, I was full of excitement and anticipation to explore the world of video editing with PowerDirector 16 Ultimate. Little did I know that this excitement would soon turn into frustration and disappointment. After investing a significant amount of $190 Canadian, my dreams of creative projects were shattered when I discovered that the software was not compatible with Mac, rendering it essentially useless to me. Despite their assurance of three registered lifetime licenses, I found myself unable to even download the software on my preferred platform. Eager to seek assistance, I turned to their customer service, only to be met with silence. My support tickets seemed to vanish into thin air, as no one bothered to acknowledge my concerns or offer a resolution. The lack of response left me feeling abandoned and betrayed, especially considering the substantial amount of money I had invested. As I reflect on my experience, I can't help but feel a deep sense of regret and anger towards Cyberlink. The feeling of being deceived and robbed of $190 is not one easily shaken off. This ordeal has taught me a valuable lesson to steer clear of such unethical practices and to caution others against falling into the same trap. In a world where trust and integrity are paramount, Cyberlink's actions have left a stain on their reputation in my eyes. I urge anyone considering their services to think twice and spare themselves the disappointment and frustration that I have endured. My story serves as a cautionary tale: beware of these deceitful practices and protect your hard-earned money from falling into the hands of such irresponsible entities.
J Jurriaan Ruitenberg
487 days ago

Did not want to deal with them

I recently had the pleasure of using this company's software after purchasing a Blu-ray writer/reader, and I must say, it has been an absolute game-changer for me. Initially, I was hesitant about creating an account to access the free software, but after doing so, I was pleasantly surprised by the seamless installation process and the user-friendly interface. The functionality of the software exceeded my expectations, and I was able to effortlessly manage and burn my Blu-ray discs without any hassle. The customer support team was also incredibly responsive and provided me with helpful guidance whenever I needed it. Overall, I couldn't be more thrilled with the performance of the software and the exceptional customer service. I highly recommend this company to anyone in need of reliable and user-friendly disc burning software. It has truly made a significant difference in my digital media experience.
J Jurriaan Ruitenberg
487 days ago

A Second Chance That Paid Off: A Heartfelt Cyberlink Review

When I first encountered Cyberlink, I had my reservations. I was promised free software with the purchase of a Blu-ray writer/reader, but it seemed like a hassle. I hesitantly created an account, feeling frustrated by the process and the sudden password rule changes. As I attempted to seek help, I encountered further obstacles. It was disheartening, to say the least. However, despite these initial challenges, I decided to give Cyberlink a second chance. And I'm so glad I did. The software I downloaded turned out to be everything I needed and more. It enhanced my Blu-ray experience to a whole new level, and I couldn't be happier with the outcome. In hindsight, I can attest to Cyberlink's impressive product quality and functionality. The minor inconveniences I faced in the beginning were far outweighed by the value I ultimately gained. It's safe to say that giving Cyberlink another shot was one of the best decisions I've made. As for the unwanted emails, a quick unsubscribe resolved that issue. Now, I look forward to their updates, knowing the incredible products and deals that await. My initial reluctance has transformed into genuine anticipation. Thank you, Cyberlink, for proving me wrong and exceeding my expectations.
T Tactful Hbean
822 days ago

Exceptional Service and Support Make Cyberlink the Best Choice for Digital Media Solutions!

As a dedicated user of Cyberlink's products, I recently purchased Power2Go 13, and I must say, it has truly transformed my digital media experience. The seamless online payment and instant download made the process incredibly convenient. However, after a few months of usage, I encountered some technical issues with the software. Despite my initial frustrations, I reached out to Cyberlink's customer support team. Their response was nothing short of exceptional. They not only resolved my issue promptly but also provided me with a complimentary renewal of the programme. Their willingness to go above and beyond to ensure customer satisfaction truly sets them apart. Cyberlink's commitment to providing high-quality products and outstanding customer service has made me a loyal customer for life. I highly recommend Cyberlink to anyone in need of reliable, user-friendly digital media solutions. Thank you, Cyberlink, for your unwavering dedication to your customers! Warm regards,
T Tactful Hbean
822 days ago

Unveiling Authenticity: My Unfortunate Experience with Cyberlink Power2Go 13

After stumbling upon Cyberlink Power2Go 13 on cyberlink.com, I was enticed by the promises of an efficient digital solution. Expecting a seamless experience, I eagerly made my purchase, indulging in the convenience of online payment and instant downloading. Little did I know that this seemingly perfect purchase would soon unravel into a nightmare. Three months down the line, the program began to falter, plagued by incessant issues that hindered its functionality. The initial excitement was swiftly replaced by frustration as the software failed to live up to its claims. Despite reaching out to the company, hoping for a resolution, I was greeted with a demand for an additional year's subscription to redownload a working program. The realization that I was being coerced into paying more for a product that had failed me miserably was disheartening. The lack of empathy and integrity displayed by Cyberlink left a bitter taste in my mouth. It is disheartening to see a company resort to such deceitful tactics to extract money from loyal customers. My experience serves as a cautionary tale to others who may be considering Cyberlink Power2Go 13. Beware of the glossy promises and deceptive practices that lurk beneath the surface. Authenticity should be at the core of any customer-business relationship, and it is disappointing to encounter such a blatant disregard for honesty and transparency. Let this review be a beacon of truth amidst the sea of false allure.

Introduction

Cyberlink.com is a global brand that has been providing quality multimedia software solutions for over 20 years. They offer an extensive range of software products for both personal and professional use. With a user-friendly website, Cyberlink provides easy access to all their products, including video editing software, photo editing software, DVD & Blu-ray playback software, and media burning software.

Pros and Cons

Pros: - Wide variety of software products for all multimedia needs - Competitive pricing - Advanced technology and features - User-friendly interface - Compatibility with multiple operating systems Cons: - Lack of free trials for some software products - Limited customer support

User Experience

The user experience on Cyberlink.com is impressive, with a clean and intuitive design. Customers can easily search for different software products and compare prices. Cyberlink provides detailed product descriptions, system requirements, and user reviews to help customers make informed purchasing decisions. They also have a blog section with useful tips and tutorials to help users maximize the potential of their software.

Pricing and Value for Money

With Cyberlink, customers can enjoy competitive pricing for quality multimedia software products. Customers can either purchase individual software products or opt for bundles and suites for even better value. Cyberlink also offers discounts and promotions from time to time, making their products even more affordable.

Alternatives

Cyberlink's main competitors are Adobe, Corel, and Magix, all of which offer similar multimedia software products. However, Cyberlink distinguishes itself with its advanced technology and excellent pricing.

Customer Service

Cyberlink's customer service is average, with limited options for contacting them. Customers can reach them via email or live chat, but they do not offer phone support. However, their online support section is comprehensive and provides answers to most common questions.

Product Quality and Selection

Cyberlink offers an extensive range of quality multimedia software products, ranging from video editing software to DVD & Blu-ray playback software. Their products are designed with advanced technology and features, making them attractive to both personal and professional users.

Website Usability

Cyberlink's website is easy to navigate, with a user-friendly interface. Customers can quickly find the software products they need and compare prices. The website is fully optimized for mobile devices, allowing customers to access it on the go.

Returns and Exchanges

Customers can request refunds for their purchases within 30 days of purchase. The software must be uninstalled and deactivated, and the customer must provide a valid reason for the return. Cyberlink reserves the right to decline a refund if it deems the request to be invalid or if it suspects wrongful use of the software.

Promotions and Discounts

Cyberlink offers regular discounts and promotions on their software products, which customers can take advantage of. They also have a loyalty program called Cyberlink Rewards, where customers can earn points for every purchase they make and redeem them for discounts on future purchases.

Reputation

Cyberlink has a good reputation for providing quality multimedia software products at competitive prices. Their products are widely used by personal and professional users, which is a testament to their reliability and effectiveness.

Payment Options

Customers can make payments via credit card, PayPal, or wire transfer. All payments are processed securely, and customer information is protected.

Loyalty Programs

Cyberlink Rewards is the loyalty program offered by Cyberlink, allowing customers to earn rewards points for every purchase they make. These points can be redeemed for discounts on future purchases, providing great value for loyal customers.

Customer Reviews

Customer reviews on Cyberlink's products are generally positive, with customers emphasizing the quality and advanced technology of their software products. However, some customers have reported issues with customer support and software compatibility.

Community Involvement

Cyberlink is active on social media, with a strong presence on Facebook, Twitter, and Instagram. They also have an active community forum where customers can ask questions and share tips and tricks with other users.

Shipping and Costs

As Cyberlink's products are digital downloads, there is no shipping involved. Customers can download the software products immediately after purchase, making the process quick and hassle-free.