Cycle-street Reviews

Voted Good (5/5)

94 Votes

20 Reviews

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In the Bicycle Store category

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90% users rated Excellent
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J John
57 days ago

Transformed My Ride: A Cyclist’s Dream Come True

Cycling enthusiasts, if you're on the lookout for a seamless and top-notch bike buying experience, look no further than Cycle Street! I recently made a purchase from their website, and I could not be happier with the service I received. From the moment I placed my order, Jon kept me in the loop about the delivery status, ensuring a stress-free waiting period. The real magic happened when I went to collect my new bike. Neal, the knowledgeable and friendly staff member, meticulously guided me through every aspect of my new ride, ensuring that I understood all its features and functions. This attention to detail and personalized customer care truly set Cycle Street apart from the rest. My cycling experience has been elevated to a whole new level ever since I got my hands on the bike from Cycle Street. The quality of the product, combined with the exceptional service, has left me beyond impressed. Without a doubt, I highly recommend Cycle Street to every cycling enthusiast out there looking for a superior buying experience. Get ready to transform your ride and enjoy the road like never before!
M Mr Antony Smith
62 days ago

Exceptional Service and Trustworthy Mechanics

As a resident of York, finding a reliable bike repair shop has been a challenge for me. Thankfully, my experience with cycle-street.co.uk has been nothing short of exceptional. When my bike needed a lot of work, their knowledgeable staff patiently explained the necessary repairs, putting my mind at ease. What truly stood out was the efficiency with which they completed the job. Not only did they work swiftly, but the outcome was also flawless. In a city where trust in bike repair shops is hard to come by, I can confidently say that cycle-street.co.uk has earned mine. I now have a go-to place for all my biking needs, knowing that they will consistently deliver top-quality service. Thank you for restoring my faith in bike repair shops!
D David Brown
63 days ago

Exemplary Service and Lightning-Fast Delivery

My experience with Cycle Street has been nothing short of phenomenal. Their professionalism and speedy service truly set them apart. What really impressed me was the opportunity to have a meaningful conversation with a knowledgeable and helpful individual over the phone. In a world of automated responses, this personal touch was a breath of fresh air. I am beyond satisfied with my purchase and will unquestionably be returning to Cycle Street for all my cycling needs. Thank you for exceeding my expectations!
M Mr Frere
64 days ago

A Ride to Remember: Exceptional Service at Cycle Street

Reflecting on my experience with cycle-street.co.uk fills me with immense gratitude. The team's friendliness and extensive knowledge not only impressed me but also reassured me that my beloved bike was in capable hands. The quick turnaround time for repairs showcased their professionalism and dedication to customer satisfaction. What truly stood out to me was their transparency in pricing. No hidden fees or unexpected charges – just honest and fair pricing, making me feel valued as a customer. Choosing Cycle Street as my go-to cycle repair shop in York was one of the best decisions I've made. The quality of service I received was unparalleled, leaving me with a sense of trust and loyalty towards this establishment. I can confidently say that my cycling adventures have been elevated thanks to the fantastic service provided by Cycle Street.
C Customer gordon
76 days ago

Revitalizing Ride: A Grateful Journey at Cycle-Street

Enthusiastic about reigniting my passion for cycling, I turned to Cycle-Street for some much-needed bike maintenance. From the moment I entered, the staff exuded warmth and expertise, immediately putting my worries at ease. Their dedication to exceptional customer service was evident as they meticulously inspected and swiftly repaired my bike, ensuring I was back on the road the same day. What truly stood out was their transparent communication throughout the process, keeping me informed every step of the way. Witnessing their professionalism and genuine care for my bike's well-being was truly refreshing. I have no hesitation in wholeheartedly recommending Cycle-Street to all cycling enthusiasts seeking top-notch service. A heartfelt thank you to the entire team at Cycle-Street for their efficiency and expertise in revitalizing my cycling experience. Your fast service and attention to detail have earned my trust and loyalty. Here's to many more memorable rides ahead! Warm regards, Gordon
B Bob Phillips
101 days ago

Exceptional Service and Quality Work

I recently had the pleasure of engaging with Cycle Street for my Orbea bicycle maintenance needs, and I can't speak highly enough of their professionalism and expertise. As an authorized dealer for Orbea, I felt confident entrusting them with servicing my beloved bike. The team not only conducted a meticulous rear hub rebuild and replaced pivot bearings but also ensured that my shock received the attention it needed. The work was executed to perfection and within the stipulated time frame, showcasing their commitment to excellence. Furthermore, the pricing for the services rendered was fair and transparent, eliminating any concerns about hidden costs or unexpected charges. What truly stood out was their convenient location, easily accessible with parking amenities nearby, making the entire experience hassle-free. I wholeheartedly recommend Cycle Street to fellow cycling enthusiasts, as their dedication to delivering top-notch service and quality work is truly commendable. Thank you, Cycle Street, for providing an unparalleled customer experience. I'll certainly be returning for all my future cycling needs. Warm regards, Bob
R 31306170098256
103 days ago

Going the Extra Mile: Exceptional Service That Earns 5 Stars 🌟

From the moment I stepped into cycle-street.co.uk, I knew I was in good hands. Despite arriving without an appointment and feeling a bit flustered about my bike trouble, the team immediately put me at ease. Their professionalism and expertise shone through as they swiftly addressed my bike issue, going above and beyond to ensure everything was taken care of. Booking a service with them was a no-brainer, and I can confidently say that I was not disappointed. The level of care and dedication they showed truly sets them apart. I am beyond impressed with their knowledge and skill - it's clear that these guys are passionate about what they do. To anyone in need of top-notch bike service, look no further than cycle-street.co.uk. I wholeheartedly recommend them. Kudos to the team for a job well done - you've earned every bit of praise and more! 👏🏻
N Nycoy
118 days ago

Above and Beyond: Exceptional Service at Cycle-Street

Having recently scheduled my bike's 3-month service at cycle-street.co.uk, I was pleasantly surprised by the seamless booking process and the outstanding service provided by Neil. Not only was he able to accommodate my service request immediately, but he went above and beyond in ensuring that my bike was in top-notch condition. His efficiency and expertise not only saved me time but also reassured me of the quality of his work. Thank you, Neil, and the team at Cycle-Street, for your friendly and prompt service that truly exceeded my expectations. It's rare to find such dedication and professionalism in today's world, and I am grateful for the exceptional experience. Cheers to many more happy rides ahead!
R Ralfie Davis
124 days ago

Exceptional Customer Care and Expertise at Cycle-Street.co.uk

Diving into my latest visit to Cycle-Street.co.uk, I was once again met with outstanding service that exceeded my expectations. Their team consistently delivers not only top-notch products but also unparalleled customer care. Even when I popped in for just a few small parts, I was greeted with warmth and genuine interest in helping me find exactly what I needed. The friendly attitude of the staff made me feel welcomed and valued as a customer. Their expertise shone through as they guided me through the options, ensuring I left with the perfect solution tailored to my needs. This personalized approach goes a long way in creating a memorable shopping experience. I wholeheartedly recommend Cycle-Street.co.uk to anyone in search of exceptional service and quality products. Their commitment to excellence and dedication to their customers truly set them apart. Thank you, Cycle Street team, for consistently going above and beyond!
T Tim
125 days ago

Unmatched Excellence at Cycle-Street.co.uk

My experience with Cycle-Street.co.uk was nothing short of exceptional. From the moment I walked in, I was greeted by a team of incredibly helpful and friendly staff who went above and beyond to assist me. The efficiency with which they repaired my bike amazed me – dropping it off on a Wednesday and having it ready by Thursday lunchtime was truly impressive. I cannot recommend Cycle-Street.co.uk enough for their outstanding service and dedication to their customers. If you're looking for a reliable and efficient bike repair company, look no further. Thank you, Cycle-Street.co.uk, for your unmatched excellence!
J Jo B
133 days ago

A Cycling Oasis: Where Care Meets Confidence

Embarking on a quest to find a reliable bike service, I stumbled upon cycle-street.co.uk. Initially drawn in by their welcoming demeanor, I was pleasantly surprised by their honesty and proactive approach to solving my bike troubles. The team's friendliness was not a facade; it was genuine and refreshing. My bike, once plagued by creaky gears and unreliable brakes, emerged from their care silent, smooth, and safe. It was evident that they take pride in their work, ensuring that every nut and bolt was attended to with precision and care. The transformation was remarkable - a testament to their expertise and dedication. Inspired by this experience, I now understand the value of regular bike servicing. Trustworthy establishments like Cycle Street not only enhance the performance of your bike but also instill a sense of confidence and safety in every ride. If you're seeking a sanctuary for your two-wheeled companion, look no further than cycle-street.co.uk. Let their honesty and friendliness redefine your biking experience - just as it did for me.
A andrew
165 days ago

Outstanding Service for Resolving a Faulty E-Bike!

Let me share my remarkable experience with cycle-street.co.uk! I purchased an e-bike from Evans Cycles, but unfortunately, it developed a motor fault shortly after. Thankfully, the bike was still under warranty, so I turned to Cycle Street for assistance. Their team displayed top-notch professionalism and expertise in tackling the issue with my e-bike. Not only did they rectify the problem efficiently, but their polite and attentive staff made the entire process smooth and stress-free. I cannot thank Cycle Street enough for their outstanding service in getting my e-bike back on track. Their dedication to customer satisfaction truly sets them apart. If you're in need of reliable and skilled professionals for your cycling needs, I wholeheartedly recommend Cycle Street!
P Pam
179 days ago

Unrivaled Customer Service at CycleStreet

I cannot speak highly enough of CycleStreet. Recently, I encountered an issue with the rear light on my electric bike, and the team went above and beyond to assist me. Not only did they promptly reach out to discuss the problem, but they also offered a practical solution that saved me time and money. Their genuine concern for my satisfaction left a lasting impression. Unlike other companies, there was absolutely no pressure to make additional purchases, and the entire experience reflected their commitment to providing excellent service. I am truly grateful and look forward to returning for any future needs. Thank you, CycleStreet, for listening to your customers and prioritizing their best interests.
F Fozzie P
195 days ago

Reliable Assistance and Exceptional Service

As a loyal customer of cycle-street.co.uk, I cannot emphasize enough the invaluable support and efficiency I have experienced with every interaction. Ever since my initial bike purchase in summer 2020, Cycle Street has consistently gone above and beyond to ensure that I can continue cycling hassle-free. On one occasion, when a temporary adjustment was needed due to an orthopaedic issue, Cycle Street promptly provided the necessary shorter cranks, demonstrating their unwavering commitment to customer satisfaction. During my recent visit for a bike servicing, I was once again impressed by the level of professionalism and care extended to me. The team at Cycle Street truly embodies the essence of exceptional service, always delivering top-notch quality while offering great value for money. I wholeheartedly recommend Cycle Street to anyone seeking reliable assistance and a delightful customer experience.
D Dave
260 days ago

Rave-worthy Service and Efficient Repairs at Cycle-Street

I can't help but express my sincere appreciation for the exceptional service I received at cycle-street.co.uk. When I brought in my bike for repairs, the staff was incredibly friendly and immediately got to work. They efficiently fixed one aspect of my bike, showcasing their expertise and commitment to quality work. However, while I was slightly disappointed that they were unable to source the parts for the more challenging issue, I understood that every repair shop has limitations. It was evident that they were focused on excelling at what they could readily handle, and I respected their transparency about the more complex problem. Overall, my experience with Cycle-Street was impressive, and I would still highly recommend them for their straightforward and reliable repairs. Their dedication to providing top-notch service for manageable repairs is truly commendable. Thank you, Cycle-Street, for your hard work and professionalism!

Introduction:

Cycle-street.co.uk is an online retailer specializing in cycling products and accessories. With an extensive range of high-quality bicycles, components, apparel, and accessories, the website caters to the needs of both casual riders and professional cyclists. This editorial review will delve into various aspects of cycle-street.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Vast Selection: Cycle Street offers an impressive range of cycling products, ensuring that customers can find everything they need in one place. - Competitive Pricing: The website offers competitive prices on a majority of its products, providing good value for money to customers. - High-Quality Products: Cycle Street prioritizes product quality, stocking top-notch brands and ensuring that customers can rely on durable and reliable products. - User-Friendly Website: Navigating the site is a breeze, thanks to its intuitive interface and clear categorization of products. - Effective Search Function: The search feature enables users to find specific products quickly.

Cons:

- Limited Loyalty Program: The website could benefit from implementing a more comprehensive loyalty program to incentivize repeat purchases and reward customer loyalty.

User Experience:

Cycle-street.co.uk offers a seamless user experience, allowing customers to browse through various product categories effortlessly. The website's responsive design ensures compatibility across different devices, enhancing accessibility for users. With clear product descriptions, detailed specifications, and helpful customer reviews, shoppers can make well-informed decisions. The site's quick loading times contribute to a smooth and enjoyable browsing experience.

Pricing and Value for Money:

Cycle Street offers competitive pricing on a wide range of cycling products. While some items may have higher price points due to their premium quality, the overall selection provides good value for money. Regular promotions and discounts further enhance affordability for customers, ensuring that they can enjoy quality products without breaking the bank.

Customer Service:

Cycle Street is known for its exceptional customer service. Their knowledgeable and friendly staff are readily available to provide assistance and answer any queries via phone or email. The website also features a comprehensive FAQ section that addresses common customer concerns.

Product Quality and Selection:

Cycle Street takes pride in offering products from reputable brands known for their excellent quality. From bicycles to accessories, customers can trust that the items they purchase are durable and built to last. The extensive selection includes options for all types of riders, whether they are beginners or seasoned professionals.

Website Usability:

Cycle-street.co.uk boasts a user-friendly interface that is easy to navigate. The website's minimalist design, combined with clear categorization and intuitive menus, allows users to find the desired products quickly. The search function is highly effective, helping customers locate specific items without any hassle.

Returns and Exchanges:

Cycle Street has a fair and transparent returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within a specified timeframe, provided it meets the return criteria. The website details the process and conditions for returning products, ensuring a hassle-free experience for customers.

Promotions and Discounts:

Cycle Street frequently offers promotions and discounts on various products. These discounts may range from seasonal sales to exclusive offers on specific brands or categories, allowing customers to save on their purchases. Regularly checking the website or subscribing to their newsletter ensures that customers stay up-to-date with the latest deals.

Reputation:

Cycle Street has established a strong reputation within the cycling community. With years of experience in the industry and a focus on delivering quality products and excellent customer service, the website has garnered positive reviews and recommendations from satisfied customers.

Payment Options:

Cycle Street provides customers with various payment options to choose from. These options typically include major credit and debit cards, as well as popular online payment platforms like PayPal. The website ensures secure transactions, protecting customers' financial information.

Loyalty Programs:

While Cycle Street has a basic loyalty program in place, there is room for improvement. The website could introduce a more comprehensive program that rewards customers with points, exclusive discounts, or special benefits for their continued loyalty.

Customer Reviews:

Cycle-street.co.uk encourages customers to share their feedback and reviews on the website. The inclusion of customer reviews helps potential buyers make informed decisions based on the experiences of others. The website maintains a transparent approach by displaying both positive and negative reviews, enhancing trustworthiness.

Community Involvement:

Cycle Street actively participates in and supports the cycling community. This involvement can be seen through sponsorships of local cycling events, collaborations with cycling clubs, and partnerships with charitable organizations. Such community engagement showcases the website's commitment to fostering a thriving cycling culture.

Shipping and Costs:

Cycle Street offers reliable shipping services to customers within the United Kingdom. Shipping costs are typically calculated based on the weight and dimensions of the products ordered. The website provides transparent information regarding shipping methods, estimated delivery times, and associated costs during the checkout process. In conclusion, cycle-street.co.uk is a trustworthy online retailer that provides an extensive range of high-quality cycling products at competitive prices. With its user-friendly website, excellent customer service, and commitment to community involvement, Cycle Street ensures a positive shopping experience for cycling enthusiasts. Whether you are a casual rider or a professional cyclist, this website offers a comprehensive selection that caters to various needs and preferences.