Cyclotricity Reviews

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M michael griffin
69 days ago

Loving My Retro Ride: A Cyclotricity Conversion Story

From the moment I stumbled upon Cyclotricity and their amazing conversion kit, I knew I had found the perfect solution for my beloved Raleigh bike. The transformation from a traditional pedal bike to an electric powerhouse was not just a mere upgrade but a true revival of nostalgia and modernity. The kit itself was not only easy to install but also exuded a sense of professionalism in its design and functionality. The sleek components seamlessly integrated with my bike, giving it a fresh and contemporary twist while preserving its classic charm. Riding my newly electrified bike felt like gliding through time, effortlessly blending the old with the new. A special shoutout to Elaine, whose exceptional customer service went above and beyond. Her assistance in resolving a minor wheel measurement issue was invaluable and truly reflective of Cyclotricity's commitment to customer satisfaction. Thank you, Cyclotricity, for reigniting my passion for cycling and allowing me to rediscover the joy of cruising on my retro ride. I couldn't be happier with my decision to update my old bike, and I wholeheartedly recommend Cyclotricity to all cycling enthusiasts looking to breathe new life into their two-wheeled companions.
T Tim
72 days ago

A Lifesaver for My Journey

Diving into my experience with cyclotricity.com, I can't help but applaud their exceptional service. The new battery I ordered for my Cyclotricity Revolver was a game-changer. Its swift arrival got me back on the road in no time. What truly stood out was the invaluable guidance provided by Elaine and her team. Their detailed instructions on removing the old battery holder and attaching the new one were a lifesaver. I appreciated their proactive approach in ensuring a seamless transition, especially given the battery's variance from the original. Thank you, cyclotricity.com, for not only rejuvenating my bike but also my passion for cycling.
A Alex
76 days ago

Unparalleled Service and Superior Quality

My experience with cyclotricity.com was nothing short of exceptional. The communication with their advisor was top-notch, making me feel valued and heard throughout the entire process. I opted for the 250w front wheel, and I must say, it exceeded all my expectations. The build quality was solid, and the performance was outstanding. Compared to my previous LVBU wheel, this one was not only quieter but also significantly quicker, giving me a smooth and efficient ride every time. I couldn't be happier with my purchase, and I highly recommend Cyclotricity to anyone looking for superior quality electric bike components.
A Aditya Ghosh
92 days ago

A Jade of Marvelous Journeys: Honest Reflections on Cyclotricity’s 18″ Wonder

In the expansive landscape of electric bikes, my experience with Cyclotricity's Jade 18" has been nothing short of fantastic. Over the past four months, this trusty companion has whisked me away on seamless rides, offering a taste of freedom and efficiency like never before. While the journey has been mostly smooth, a few bumps along the road revealed opportunities for improvement. Despite promises of a 25-30km range, the battery's performance fell short, clocking in at a modest 10-12km in top and middle speeds. Additionally, minor technical issues, such as the occasional loose screw due to insufficient tightening, have posed slight inconveniences. Yearning to award a perfect rating, these hiccups keep me cautiously optimistic about the Jade's future endeavors. Intriguingly, my online account still marks the order as "processing" since its placement in September 2023, even though I've been joyfully zipping around since then. This discrepancy hints at a backend coordination hiccup that could benefit from some fine-tuning. Moreover, the company's communication with the delivery carrier left much to be desired, painting a picture of disjointed logistics that dampened the initial excitement of receiving the bike. In essence, my journey with Cyclotricity's Jade 18" has been a testament to the joys and challenges of electric biking. While there is undeniably room for improvement, the allure of future adventures keeps me invested in this evolving relationship. Whether it's the wind in my hair or the hum of the motor beneath me, the Jade holds the promise of marvelous journeys ahead.
J John Goudhurst
93 days ago

Unleashing Endless Adventures

Embarking on my e-cycling journey has brought me immense joy over the past 8 years, but I recently felt the urge to extend my rides. This led me to cyclotricity.com, where I found the perfect solution: an additional battery for my pannier mounted system. Working with Elaine and the team was an absolute delight. Their prompt response and efficient service truly stood out. Thanks to them, I am now equipped to explore even further and embrace longer adventures on my electric bike. I am thrilled with the seamless experience provided by Cyclotricity, and I eagerly anticipate the countless new paths and landscapes that await me with my upgraded setup. Thank you, Cyclotricity, for enabling me to unlock a world of endless possibilities on two wheels.
M Martyn
97 days ago

Exceptional Service and Quality – A Customer’s Reliability Found at Cyclotricity.com

As a loyal customer of Cyclotricity.com, I must say that my experience has been nothing short of outstanding. The level of service and quality of their products have truly exceeded my expectations. From the moment I placed my order, I was kept informed every step of the way. Unlike some other online retailers, Cyclotricity.com delivered my bike promptly and efficiently, ensuring that I received it in perfect condition before the expected delivery date. Their attention to detail and commitment to customer satisfaction is truly commendable. I cannot emphasize enough how impressed I am with Cyclotricity.com. The entire process was seamless, and I felt valued as a customer throughout. Rest assured, if you are looking for a reliable and trustworthy online bike retailer, Cyclotricity.com is the way to go. Thank you for restoring my faith in exceptional customer service!
M Mick Collings
107 days ago

Exceeding Expectations: A Testimonial of Exceptional Service

My experience with Cyclotricity stands as a shining example of customer service excellence. After reaching out to them for a purchase, I was amazed by the level of support I received. In particular, Elaine's assistance surpassed all expectations. Her expertise and dedication truly made the entire process seamless and enjoyable. I cannot emphasize enough how impressed I was with Cyclotricity's commitment to customer satisfaction. From the moment I contacted them, it was evident that they prioritize their customers' needs above all else. Elaine's professionalism and knowledge not only helped me make an informed decision but also left me with a lasting impression of the company's values. If you are looking for a company that not only provides quality products but also offers exceptional service, I wholeheartedly recommend Cyclotricity. Their team's dedication to ensuring a positive customer experience is truly commendable. I am grateful for the outstanding support I received and will undoubtedly choose Cyclotricity for all my future needs.
T trevor burke
115 days ago

Transformed by “The Beast”: A Customer’s Journey with Cyclotricity

When I first laid eyes on "The Beast" from cyclotricity.com, I knew it was a game-changer. Now, as a proud owner, I can confidently say that this brilliant bike has transformed my cycling experience like never before. The team at cyclotricity.com truly deserves endless praise for their outstanding customer service. Special thanks to Elaine and Connor for their unwavering support and expertise. Every ride on "The Beast" feels like a thrilling adventure, thanks to its impeccable design and top-notch performance. The seamless interaction between man and machine is a testament to the exceptional craftsmanship behind this masterpiece. Cyclotricity has truly exceeded my expectations, and I couldn't be more grateful for stumbling upon this gem. As I pedal through scenic routes and conquer challenging terrains, "The Beast" stands strong and steady, propelling me forward with unmatched precision. The confidence instilled by this bike is unparalleled, making every journey a memorable one. Cyclotricity has not just provided me with a bike; they have gifted me with a newfound passion for cycling that knows no bounds. In conclusion, I wholeheartedly recommend cyclotricity.com to all cycling enthusiasts out there. "The Beast" is more than just a bike – it's a companion, a symbol of strength, and a path to personal growth. Thank you, Cyclotricity, for reigniting my love for cycling and for creating a product that truly lives up to its name.
M Muir Anderson
128 days ago

I purchased a Cyclotricity Stealth 500w…

My evaluation for cyclotricity.com I purchased a Cyclotricity Stealth 500w about 6 months in the past and have coated a number of hundred miles on it. It's distinctive worth for cash, and normally I'm very proud of it. It is comfy to journey and the battery lasts all day. Nevertheless, I've a number of 'buts'. They promote that the bikes are constructed within the UK. No, they're 'assembled' within the UK, from totally overseas elements. When it arrived, I discovered the gearing was weird. With out energy, I might hardly peddle it on the flat, by no means thoughts up a mountain. I modified each the chainring, and the freewheel cassette (that solely price about £30) and now it's a lot better. My ultimate quibble is that there are few, if any, brokers round. I had a minor electrical fault, and needed to take the bike to Glenthrothes to get a repair.
S Stephen
135 days ago

Incredible Customer Service Turned a Delayed Delivery Into a Positive Experience!

I had the pleasure of ordering from cyclotricity.com, but unfortunately, the delivery was not as prompt as anticipated, and to top it off, some components were missing. Despite this hiccup, their customer service team came to the rescue! With a simple phone call and email, the issue was swiftly addressed, and the missing pedals were sent out right away. Once the bike arrived, it was evident that the wait was worth it. The bike is robust, equipped with top-notch components, and performs exceedingly well. Kudos to cyclotricity.com for not only delivering a quality product but for their outstanding customer service that truly turned the situation around. I highly recommend them to anyone in need of a reliable and resilient bike.
D Daniel Mladin
137 days ago

Transforming My Bike into an Electric Wonder: A Testimonial for Cyclotricity

Let me start by saying, the decision to convert my regular bike into an electric one with the e-kit from Cyclotricity was truly transformative. I couldn't be more pleased with the product and the service I received. From the moment I placed my order, I was met with understanding and respect from the team at Cyclotricity. Their customer service was exceptional, and they were always ready to help with any queries I had along the way. Once I received the e-kit, I wasted no time in installing it on my bike. The quality of the kit was evident from the get-go, and as soon as I took my first ride, I was hooked. The sensation of effortlessly gliding through the streets on my newly electric bike was unparalleled. Thanks to Cyclotricity, I now have a mode of transportation that not only helps the environment but also brings immense joy to my daily commute. I cannot recommend them enough for anyone looking to make a similar transformation. Thank you, Cyclotricity, for turning my beloved bike into an electric wonder!
K Karl Dewar
142 days ago

Riding High with Cyclotricity: A Genuine Testimonial

Diving into the world of electric bikes, I stumbled upon cyclotricity.com and decided to try out their 36v 250W conversion kit. Excitement turned into a bit of a hiccup as I faced some initial issues, possibly due to my own mishaps. However, the team at Cyclotricity stepped in with their exceptional customer service and technical support. Not only was I impressed by the quality and performance of the conversion kit, but the after-sales care I received truly won me over. Their dedication to ensuring my smooth riding experience was unparalleled. By the end of this journey, I can confidently say that Cyclotricity has earned a special place in my heart as a brand that goes above and beyond for its customers. If you're on the lookout for a reliable electric bike solution provider with top-notch products and outstanding customer support, look no further than Cyclotricity. I cannot recommend them enough – they have my seal of approval and 100% recommendation. Thank you, Cyclotricity, for making my biking adventures truly unforgettable!
T Tm
155 days ago

Riding High with Cyclotrocity: A Lifelong Customer’s Journey

Embarking on my electric biking journey, I stumbled upon Cyclotrocity, and the experience has been nothing short of transformative. Initially, I purchased a conversion kit from them two years back. Fast forward to the present, I encountered a hiccup with my battery's performance. Despite the degradation issue, Cyclotrocity's customer service team went above and beyond to assist me. Contrary to my initial apprehensions, the friendly UK agent patiently addressed my concerns. Although sourcing a replacement battery seemed daunting elsewhere, Cyclotrocity's team tackled the hurdle effortlessly. Their dedication to customer satisfaction shone through as they provided technical guidance despite the battery woes. Engaging with Elaine, a beacon of knowledge and assistance, opened my eyes to the exceptional service ethos that Cyclotrocity upholds. Even the small details, like the provision of a charger for a new battery at an affordable cost, showcased their commitment to holistic customer care. Upon inspecting my battery and motor unit, any doubts about quality dissipated. The absence of a maker's mark, serial number, or CE marking was conspicuous - a testament to Cyclotrocity's dedication to genuine craftsmanship. In a market brimming with options, my confidence in Cyclotrocity remains unwavering. As I continue my electric biking odyssey, Cyclotrocity stands out as a reliable partner, embodying quality, integrity, and unrivaled service. Grateful for their unwavering support, I look forward to many more adventures fueled by trust in Cyclotrocity.
R Robin Smith
165 days ago

Incredible Customer Support – Turning Mistakes into Smiles!

When I first received my front wheel e-bike kit from cyclotricity.com, I was thrilled with the quick delivery. However, my excitement quickly turned to disappointment when I realized that they had mistakenly sent me the wrong sized wheel. Despite this hiccup, I was pleasantly surprised by the exceptional customer service provided by Elaine. She made the process of exchanging the wheel hassle-free, ensuring that the correct replacement was promptly delivered, resolving the issue in just a week. As I delved into assembling the e-bike kit, I encountered some minor fitting challenges that required tweaking. Despite this initial setback, I have grown to love my e-bike and now cycle to work every day, undeterred by the wind and rain. Thanks to the outstanding assistance from cyclotricity.com's team, what could have been a frustrating experience turned into a delightful journey. Their customer support truly goes above and beyond, turning mistakes into smiles!
J Jan
168 days ago

Riding with Joy: My Cyclotricity Experience

My journey with Cyclotricity began with a slight hiccup in delivery, causing a week's delay. Despite this, the support team at Cyclotricity promptly addressed my concerns, showcasing their exemplary customer service. Upon assembling the bike, I encountered a couple of minor issues—such as an unnecessary uncapped wire and a missing tire dust cap—yet these did not overshadow the exceptional quality of the product. I reached out to the support team, including the patient Elaine, who expertly guided me through the quirks. Despite the initial challenges, my Cyclotricity bike has now become an integral part of my daily commute, infusing joy and convenience into my routine. The value for money is unparalleled, making every ride a delightful experience.

Introduction

Cyclotricity.com is an established online retailer specializing in electric bikes and related accessories. With a wide range of products and a reputation for quality, Cyclotricity has become a popular choice among electric bike enthusiasts. In this comprehensive review, we will explore the various aspects of Cyclotricity.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: 1. Diverse product range: Cyclotricity.com offers a wide selection of electric bikes, including folding bikes, mountain bikes, city bikes, and more, catering to different needs and preferences. 2. High-quality products: Cyclotricity is known for producing electric bikes with excellent build quality and reliable performance. 3. Competitive pricing: Despite their superior quality, Cyclotricity electric bikes are competitively priced, offering customers good value for money. 4. Customer service: Cyclotricity has a dedicated customer service team that is responsive and helpful in addressing any concerns or queries. Cons: 1. Limited physical presence: Cyclotricity operates primarily online, which means customers cannot physically test or view the products before purchase. 2. Limited accessories: While Cyclotricity offers a good range of electric bikes, their selection of accessories may be somewhat limited compared to larger retailers.

User Experience

Cyclotricity.com offers a user-friendly interface with clear navigation, allowing customers to easily browse and explore their range of products. The website provides detailed descriptions, specifications, and high-resolution images for each electric bike, aiding customers in making informed decisions. Additionally, the website features a helpful FAQ section and informative blog articles to assist users in understanding electric bikes and their benefits.

Pricing and Value for Money

Cyclotricity offers electric bikes at a competitive price point, considering the quality and features provided. The prices of their electric bikes range from affordable options for entry-level riders to high-end models for more experienced cyclists. With the durable construction, reliable components, and efficient electric systems integrated into their bikes, Cyclotricity offers good value for money.

Customer Service

Cyclotricity prides itself on delivering excellent customer service. Their dedicated support team promptly responds to customer inquiries, whether through phone, email, or online chat. They are knowledgeable and able to provide helpful advice and assist with any issues that may arise. Cyclotricity also offers after-sales support, ensuring customers receive ongoing assistance with any maintenance or technical questions.

Product Quality and Selection

Cyclotricity is renowned for its commitment to producing high-quality electric bikes. Utilizing durable frames, top-grade components, and efficient motors, their electric bikes are built to last and deliver exceptional performance. The selection of electric bikes caters to a wide range of preferences and riding styles, ensuring there is a suitable option for every customer.

Website Usability

Cyclotricity.com features a well-designed and intuitive website, allowing users to easily navigate through the different product categories, filters, and search options. The website's responsive design ensures a seamless experience across various devices. With clear product descriptions, specifications, and an easy-to-use checkout process, Cyclotricity.com provides a user-friendly platform for purchasing electric bikes online.

Returns and Exchanges

Cyclotricity offers a returns and exchanges policy to ensure customer satisfaction. If a customer is unsatisfied with their purchase, they can return the product within a specified period in its original condition for a refund or exchange. However, it is important to review the specific terms and conditions of the policy on Cyclotricity.com for detailed information.

Promotions and Discounts

Cyclotricity occasionally offers promotions and discounts on their electric bikes, providing customers with the opportunity to save money on their purchase. These promotions may be advertised on the website or through their newsletter. It is advisable to regularly check for any ongoing promotions or subscribe to their newsletter to stay updated on exclusive offers.

Reputation

Cyclotricity has built a strong reputation within the electric bike community for delivering high-quality products and exceptional customer service. With positive customer reviews and testimonials highlighting their reliability and performance, Cyclotricity has established itself as a trusted brand in the industry.

Payment Options

Cyclotricity.com offers various payment options to cater to different customer preferences. Customers can make their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, Cyclotricity accepts payments through PayPal, providing a secure and convenient payment method for online transactions.

Loyalty Programs

At present, Cyclotricity does not have a specific loyalty program in place. However, they may occasionally offer exclusive discounts or rewards to repeat customers or subscribers to their newsletter. It is recommended to stay connected with Cyclotricity through their website and newsletter for any loyalty program updates.

Customer Reviews

Cyclotricity has received consistently positive customer reviews, praising the quality and performance of their electric bikes. Customers appreciate the value for money offered by Cyclotricity products and often express satisfaction with the customer service received. These reviews attest to the reliability and trustworthiness of Cyclotricity as an electric bike retailer.

Community Involvement

Cyclotricity actively engages with the electric bike community by participating in various industry events, supporting local initiatives, and collaborating with relevant organizations. By attending trade shows and connecting with customers on social media platforms, Cyclotricity demonstrates their dedication to fostering a vibrant electric bike community.

Shipping and Costs

Cyclotricity provides shipping services for their electric bikes to various locations. The cost of shipping may vary depending on the destination and the specific product ordered. It is advisable to check the shipping details and associated costs during the checkout process on Cyclotricity.com. Customers can expect timely and reliable delivery, ensuring a smooth purchasing experience. In conclusion, Cyclotricity.com offers a comprehensive range of high-quality electric bikes, backed by excellent customer service and competitive pricing. The user-friendly website, combined with positive customer reviews and a strong reputation, further solidifies Cyclotricity's position as a reliable and trustworthy retailer in the electric bike market. Whether you are a novice rider or an experienced cyclist, Cyclotricity is worth considering for your electric bike needs.