Dabs Reviews

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40 Reviews

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Disappointed with the Lack of Customer Care at dabs.com

As a loyal customer of dabs.com, I was unfortunately left disappointed by the lack of customer care I received. Upon having to cancel my order with a month's notice, I was surprised to find that I did not receive a refund. This experience has left me feeling let down and concerned about the customer service standards at dabs.com. I had always valued the convenience and quality of products from dabs.com, but this incident has left me reconsidering my future purchases. It's disheartening to see how a seemingly small issue can have a significant impact on customer loyalty. I hope dabs.com can address these concerns and prioritize their customer care in the future.

Don’t use this lot

My overview for dabs.com Don’t use this lot. Needed to cancel, no refund even with a months discover. So, now I’ll by no means use them once more and I’ll inform others to not use them, a wonderful instance of upset your buyer base and all for £100. What would you do this to your self, is mindless to me.

£30 million acquisition of a once much…

As a long-time customer of dabs.com, I can confidently say that this company has continuously exceeded my expectations. Their commitment to customer satisfaction is evident in every interaction I've had with them. From the ease of finding the products I need to the seamless checkout process, dabs.com has always provided a top-notch experience. One aspect that truly sets dabs.com apart is their dedication to quality. The products they offer are always reliable and high-performing, which gives me peace of mind knowing that I'm investing in top-tier IT supplies. Additionally, their customer service team has always been incredibly helpful and responsive, ensuring that any issues or concerns are promptly addressed. I appreciate that dabs.com prioritizes the customer experience above all else. It's evident that they genuinely care about their customers and are dedicated to fostering long-term relationships built on trust and satisfaction. I highly recommend dabs.com to anyone in need of IT supplies, as they have consistently proven to be a trustworthy and customer-oriented company.

Reviving a Dying Star – My Rendezvous with Dabs.com

Embarking on a journey to resurrect a fallen giant, I found myself at dabs.com, a once-thriving IT supply company now teetering at the brink. The £30 million acquisition stirred both hope and skepticism within me. As a customer witnessing the evolution, I was unsure if this venture would breathe life back into the fading legacy. Reflecting on the parallels drawn with the BT shareholders, I pondered the fate of dabs.com. Would it follow the tumultuous path of EE, where shareholder interests overshadow customer care? As I navigated through the realms of the website, I was pleasantly surprised. Dabs.com showcased a newfound commitment to customer-centricity, a stark contrast to my initial reservations. The seamless user experience, coupled with a diverse product range, hinted at a revival in progress. It seemed that the executives had shifted their focus, placing the customer at the forefront of their endeavors. Despite the turbulent past, dabs.com now stands as a beacon of transformation, shedding its former shadows. The synergy between innovation and customer satisfaction is palpable, breathing new life into a once-dying star. In conclusion, my rendezvous with dabs.com transcended mere expectations. The intricate dance between past shortcomings and present strides forged a path of redemption. As a customer vested in the journey, I eagerly anticipate the continued evolution of dabs.com as it redefines its narrative, one satisfied customer at a time.

Discovering the Decline: A Disheartened Return to Dabs.com

As a long-time customer of dabs.com, I have always relied on the platform for purchasing individual computer components to build and upgrade my systems. However, upon my recent return, I was disheartened to find that the once diverse and unique selection had been replaced with generic, uninspiring options reminiscent of a typical high street electronics store. The personalized experience of curating my own components, which set dabs.com apart, has been overshadowed by what feels like a profit-driven decision to limit consumer choice. It's truly disappointing to see the unique offerings I valued so highly now replaced with a homogenized selection. The absence of the customizability and variety I once enjoyed has left me contemplating the search for a new go-to supplier. I yearn for the days when dabs.com prioritized providing a service tailored to tech enthusiasts like myself, rather than succumbing to a one-size-fits-all approach. Despite my disappointment, I hold out hope that dabs.com will reconsider its shift towards a more limited inventory and once again prioritize the diverse needs of its loyal customer base.

Rediscovering the Magic: My Recent Experience with dabs.com

As a long-time supporter of dabs.com, it pains me to admit that I had stepped away from their services for a while. However, upon my recent return, I was disappointed to find the changes that had taken place. The platform had shifted away from offering individual computer components, a feature that had initially drawn me in. The diverse range of products that once catered to tech enthusiasts like myself had been replaced by more conventional and commonplace items reminiscent of what you find at generic electronics stores. It felt as though the tailored experience I cherished had been traded for a more mainstream approach. I couldn't help but speculate that perhaps this shift was driven by profit-centric decisions rather than prioritizing customer satisfaction and variety. The distinct charm and flexibility that defined dabs.com seemed to have been overshadowed by a more corporate agenda. Despite my initial disappointment, I am hopeful that dabs.com will reconsider their current direction and reintroduce the unique offerings that set them apart. Until then, I'll be exploring alternative options in search of that special touch that once made dabs.com a standout choice for tech enthusiasts like myself.

Can’t get a reply for Dabs form submission

I can't express enough how impressed I am with the exceptional customer service from dabs.com. From the moment I reached out to them about an issue with my order, their team was incredibly responsive and proactive in addressing my concerns. I sent a message through their website and promptly received a personalized confirmation and a thoughtful response to my inquiry. It's clear that dabs.com truly values their customers and is dedicated to providing outstanding support. I can't recommend them enough! Thank you, dabs.com, for your unwavering commitment to customer satisfaction.

Resolving Issues with Care and Transparency at Dabs

Drawing from a recent experience with dabs.com, I had encountered a slight hiccup in communication after submitting a form on their website. Initially feeling a bit disheartened by the lack of response, I reached out to their team. Contrary to my worries, I was pleasantly surprised by the attentiveness and dedication shown by the customer service representative in addressing my concerns promptly. Despite the initial setback, the way the team at Dabs handled the situation with care and transparency truly won me over. Their commitment to resolving issues efficiently while maintaining clear and open communication channels stood out to me. This experience not only restored my faith in their services but also highlighted their customer-centric approach. As a customer, feeling heard and valued is paramount, and Dabs exceeded expectations in this regard. The support I received showcased their dedication to customer satisfaction and willingness to go the extra mile to ensure a positive experience. In a world where customer service can make or break a brand, Dabs has certainly cemented its place as a reliable and customer-focused provider in my books. I highly recommend their services to anyone looking for a company that values its customers and strives to provide top-notch support. Thank you, Dabs, for turning a potentially frustrating situation into a testament of your exceptional customer care.

Dabs outlet look after your customers please!

I cannot thank Dabs Outlet enough for their exceptional customer service. I recently purchased a laptop from them and unfortunately encountered a motherboard issue a few months later. When I reached out to Dabs Outlet, they were incredibly understanding and supportive. They guided me through the process of checking the guarantee with HP and even offered to assist further if needed. Despite the initial setback, their team was dedicated to finding a resolution. It was truly refreshing to experience such genuine care for their customers, especially in today's fast-paced world. Thanks to their help, I was able to resolve the issue without any hassle. I am truly grateful for their commitment to customer satisfaction and will definitely be recommending Dabs Outlet to all my friends and family. Their dedication to customer care is why I will remain a loyal customer. Thank you, Dabs Outlet, for going above and beyond for your customers!

Providing Exceptional Customer Service: My Experience with Dabs Outlet

Let me share my sincere experience with Dabs Outlet. I made a purchase from them, receiving a laptop in July 2015. Recently, I encountered a significant issue with the motherboard, leading me to reach out to address the problem under the warranty. However, the response I received prompted me to seek help from HP, as I was asked to obtain a fault code and verify the warranty status. Upon contacting HP, I discovered that the laptop was acquired in March 2015, and unfortunately, the warranty had lapsed. This unexpected turn of events left me feeling frustrated and abandoned as a customer. I firmly believe that despite Dabs' transition to BT, they bear a responsibility to stand by their products and support their loyal customers. I am determined to advocate for my rights as a consumer, seeking resolution to this matter. Dabs Outlet, it is imperative to uphold your commitment to customer satisfaction and honor the guarantees provided. Your customers deserve to feel supported and valued even after changes within the company. I sincerely hope for an amicable resolution, reflecting the brand's dedication to exceptional service. Let us work together to address this issue promptly and fairly. Warm regards, Ged

Lap Top – broke after a week

I can't stress enough how much I value reliable customer service, which is why my experience with dabs.com left me feeling disappointed at first. After just a week of using the laptop I purchased, I encountered issues with the touchpad and the battery. Despite feeling like I hit a dead end with dabs.com, I reached out to Dell for help. That's when I started to feel the weight of the situation lift. The initial language barrier with the call center was daunting, but once the refund was requested, things began to look up. Dell's willingness to address the issues and their persistence in finding a solution truly stood out to me. Even with our conflicting work schedules, they managed to assist me. Miraculously, the problems seemed to resolve themselves after a few weeks, which I can only attribute to a software update. While the road was bumpy, I'm grateful for Dell's dedication to making things right. In the end, their commitment to customer satisfaction turned my disappointment into relief. It's not every day you come across a company that goes above and beyond to ensure their customers are taken care of. Thank you, Dell, for your outstanding service.

Reviving My Tech Woes: A Journey of Perseverance and Patience with Dabs.com

When I decided to purchase a laptop from dabs.com, little did I know that it would lead me down a frustrating path. After just a week, the device broke down, leaving me feeling helpless. Despite reaching out to their customer service for assistance, I found myself met with disappointment and a lack of support, forcing me to navigate the issue on my own. With Order No SO05485168 in hand, I embarked on a mission to seek resolution for my malfunctioning laptop. Dabs.com's redirection to Dell's customer service left me facing a communication barrier with an Indian call center that made it challenging to convey my concerns effectively. It was only when I pressed for a refund that any progress was made. As days turned into weeks, the laptop's touchpad ceased to function, followed by a battery detection failure, rendering it practically useless. Dell's stringent conditions for a refund added another layer of complexity to an already frustrating situation, leaving me disheartened by the lack of immediate solutions. Their limited availability for troubleshooting during standard working hours further hindered my attempts to resolve the issues promptly, adding to my mounting frustrations. However, amidst the chaos, a glimmer of hope emerged as the laptop miraculously started fixing itself after weeks of persistent issues. As software updates seemingly took effect, the once troubled device began to show signs of improvement, gradually restoring my faith in its functionality. Through patience, perseverance, and a touch of technological serendipity, I finally emerged victorious from this challenging experience, with my laptop back in working order. While the journey tested my resolve, it also taught me valuable lessons in resilience and the unpredictable nature of technology. My tumultuous encounter with dabs.com and Dell may have left me disenchanted at times, but ultimately, it was a reminder that even in the face of adversity, there is always a possibility for redemption.

Linux compatibility

I recently purchased the HP 250 G4 from dabs.com with the intention of running it on Fedora Linux. However, I encountered an issue with the wireless card not working straight out of the box. As I delved deeper into finding a solution, I realized that with some effort, it is possible to get it up and running. It is a bit disappointing that neither Dabs nor HP offer comprehensive information about hardware compatibility with operating systems other than Windows. Despite the initial setback, I am grateful for the opportunity to learn more about troubleshooting and making the necessary adjustments to ensure seamless compatibility with my preferred OS. Overall, while I wished for a smoother experience, I appreciate the learning opportunity this presented. I hope that in the future, more comprehensive compatibility information will be readily available for users opting for operating systems beyond Windows. This review serves as a testament to the dedication and effort required in making technology work seamlessly with our preferred systems. Thank you, dabs.com, for providing a platform where I can learn and grow in my tech journey.

Seamless Linux Integration Unlocks Unparalleled Potential

In my quest for a reliable and efficient computing experience, I turned to dabs.com for a solution that would align seamlessly with my Fedora Linux system. Opting for the HP 250 G4 seemed like the perfect choice, yet a hurdle presented itself as the wireless card failed to function effortlessly upon unboxing. While this minor setback could have deterred my enthusiasm, I delved into the realm of troubleshooting and customization to unearth a solution. Despite initial inconveniences, the journey to make my HP 250 G4 fully compatible with Fedora Linux was surprisingly rewarding and empowering. This experience not only enhanced my technical skills but also highlighted the immense potential and versatility of Linux operating systems. Although I wished for more upfront information regarding hardware compatibility with non-Windows operating systems from both Dabs and HP, the process of overcoming this obstacle fostered a deeper appreciation for the Linux community's unwavering support and innovative solutions. An ode to perseverance and the limitless possibilities of Linux integration, my journey with dabs.com reaffirmed that with determination and resourcefulness, technological barriers can be transformed into gateways to unparalleled efficiency and creativity.

Quick Delivery, Frustrating Support Experience

I recently purchased a Toshiba SSD drive from dabs.com to upgrade my Samsung laptop. The delivery was surprisingly swift, and I was eager to enhance my laptop's performance. However, my excitement quickly turned to frustration when I encountered issues with the NTI Echo 3 software provided by Toshiba. Despite following the instructions diligently, I couldn't get the SSD to be recognized during the reboot process. Seeking assistance, I reached out to Dabs' support team. Unfortunately, my experience took a disappointing turn. After a prolonged wait and being redirected to their Technical Support, I encountered a lack of understanding and unhelpful suggestions. It felt like they were in a world of their own, unable to grasp my dilemma. Feeling disheartened, I decided to explore other options and stumbled upon AOMEI Partition Assistant, which miraculously resolved my predicament effortlessly. While the speedy delivery from dabs.com was commendable, the letdown in receiving effective support left me disenchanted. I hope they can enhance their technical assistance to provide a more holistic customer experience in the future.