Users Voice for Daebak

26% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
74% users rated Excellent
Pie Chart Review Representation for Daebak
Daebak Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 2.7 2.3 3.8 4.5 1.2
Oct 2022 1 5 3.6 4.2 4.7 1.3
Nov 2022 2.6 1 5 2.8 4.2 1.4
Dec 2022 5 5 1.8 5 5 5
Mar 2023 2.4 4.9 5 3.4 3.3 1.4
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Detailed Daebak Review by

Introduction

Daebak.co is a Korean online store that offers a wide range of products, including Korean beauty and skincare products, fashion, accessories, K-pop merchandise, and Korean snacks. The store was established in 2016 and has since become a popular destination for lovers of all things Korean.

Pros and Cons

Pros:
  • Large selection of Korean products
  • Competitive prices
  • Free shipping on orders over $40
  • Easy checkout process
  • Great customer service
Cons:
  • Limited selection of non-Korean products

User Experience

Navigating Daebak.co is easy, thanks to its user-friendly interface. The website is well-organized, with clear categories and product descriptions. The search function is also efficient, making it easy for users to find the products they need. Plus, the checkout process is straightforward, and the site offers fast and reliable shipping. Overall, the user experience on Daebak.co is top-notch.

Pricing and Value for Money

Daebak.co offers competitive prices for its products, and users can save even more by taking advantage of its frequent promotions and discounts. In terms of value for money, Daebak.co delivers, thanks to its extensive selection of Korean products and its commitment to providing customers with quality merchandise at affordable prices.

Alternatives

While Daebak.co is a great online store for Korean products, there are other alternatives to consider. Some of these include YesStyle, Stylevana, and Soko Glam, which offer similar products and pricing.

Customer Service

Daebak.co has a friendly and responsive customer service team that is always ready to assist customers with any questions or concerns they might have. Users can contact the customer support team via email, phone, or live chat.

Product Quality and Selection

Daebak.co offers a wide range of quality Korean products, including skincare, beauty, fashion, and K-pop merchandise. Users can rely on this store to find authentic, high-quality Korean products that are difficult to find elsewhere.

Website Usability

Daebak.co's website is easy to use, and users can easily navigate through the categories and products. The site is also mobile-responsive, making it accessible on any device.

Returns and Exchanges

Daebak.co has a comprehensive return policy, and users can return products within 14 days of the delivery date. However, the return shipping cost will be borne by the customer. In case of faulty items or errors in the order, Daebak.co will cover the return shipping cost.

Promotions and Discounts

Daebak.co offers frequent promotions and discounts to its customers, making it a cost-effective destination for Korean products. These promotions typically range from free shipping to discounts on specific products or categories.

Reputation

Daebak.co has a good reputation among its users, thanks to its commitment to providing quality Korean products and great customer service. Customers have praised its large selection of Korean products and its competitive pricing.

Payment Options

Daebak.co accepts a variety of payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs

Daebak.co does not have a formal loyalty program, but it offers regular promotions and discounts to its repeat customers.

Customer Reviews

Daebak.co has mostly positive customer reviews, with users praising the store's quality products, fast shipping, and great customer service.

Community Involvement

Daebak.co is involved in the Korean pop culture community, with its selection of K-pop merchandise and products. The store also features a blog that covers Korean beauty and fashion trends.

Shipping

Daebak.co offers free shipping on orders over $40. Orders under $40 are charged a flat fee of $5.99 for shipping within the United States. As for international shipping, prices vary depending on the country.

Costs

Daebak.co offers competitive prices for its products, with prices ranging from a few dollars to over $100. Plus, the store offers frequent promotions and discounts, making it a cost-effective destination for Korean products.

Daebak Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: spacenerdzara

Review Submission Date: 2022-11-24

Review Title: bad customer service and i haven’t received my refund
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Review Description: i have sent several emails asking for a refund on my order, and have received no email back. i’m extremely unhappy and would like my refund asap.

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Reviewer Name: Danielle Olin Duran

Review Submission Date: 2022-10-26

Review Title: Also have been waiting almost 3 months…
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Review Description: Also have been waiting almost 3 months for an order. I’d totally forgotten about it until my daughter reminded me she never got one of the birthday presents I ordered.

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Reviewer Name: Mairead

Review Submission Date: 2022-10-26

Review Title: Daebak is awesome!
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Review Description: I love getting quarterly boxes from Daebak. The shipping can take a while because it comes from Korea, but everything I get is fun and great quality. It’s worth the wait.

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Reviewer Name: amy shinehouse

Review Submission Date: 2022-09-19

Review Title: They take 20-30 days just to process an order…
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Review Description: They take 20-30 days just to process an order ????? absolute joke and they will happily take your money and keep it hostage during this time. I think this company needs to sort itself out because I know I will not be ordering from them again.

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Reviewer Name: Anna

Review Submission Date: 2022-09-18

Review Title: I was excited to find this store only…
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Review Description: I was excited to find this store only to be misled by shipping and handling time frames. The website clearly stated 7 days processing time but then when you follow up they will tell you its actually 3 weeks. I ordered August 17 and its been a month and still hasnt been shipped. I was excited about the products, its just unfortunate I never actually receive them. Dont buy from this store and just find other retailers who actually delivers.

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Reviewer Name: Aurelia

Review Submission Date: 2022-09-07

Review Title: Do not order from them
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Review Description: Do not order from them! I placed an order on August 3, and it still hasn’t shipped now it’s been 5 whole weeks. Their FAQ section states “up to 15 business days” and no, my order doesn’t include preorder items. Customer service wholly unhelpful. With all the websites that sell merch and other items from Korea in a timely fashion, do not order from Daebak.

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Reviewer Name: Michelle B

Review Submission Date: 2022-05-26

Review Title: Daebak is the best company out there
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Review Description: Daebak is the best company out there. They are so generous and helpful with you. They even learn your name and treat you like family. I can not say anything bad about them. Everyone should give them a chance you will not be disappointed. Daebak everyone :)

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Reviewer Name: Cameron The Member RBLX

Review Submission Date: 2022-05-25

Review Title: I love when I get something from…
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Review Description: I love when I get something from Daebak. The quarterly boxes have all sorts of fun things, which often I have to buy the item again for family members. Their product selection is also really good and the shipping is often quicker than noted.

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Reviewer Name: Elaine Vitikainen

Review Submission Date: 2022-05-25

Review Title: The place to get your Hallyu needs!
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Review Description: Amazing shop! I love what they sell and great customer service. The place to get your Hallyu needs! ?

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Reviewer Name: Cheesecake

Review Submission Date: 2022-05-25

Review Title: One of the best korean stores out there
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Review Description: One of the best korean stores out thereHighly recommend ? Will always come back!! Fast shipping and thanks for the freebies ?