Daewooelectricals Reviews

Voted Average (3/5)

169 Votes

40 Reviews

Vote Now

Unforgettable Customer Service and Quality!

My experience with daewooelectricals.com has been nothing short of exceptional. I recently purchased a stick vacuum cleaner from them in early January, hoping to make my cleaning routine easier. Using it twice a week, I was delighted by its performance until one day it unexpectedly broke in half. Feeling disappointed, I decided to contact the company through email to address the issue. Despite my initial concern, their customer support team responded promptly, offering assistance and guiding me through the return process. The level of professionalism and care they exhibited truly exceeded my expectations. This unexpected turn of events not only restored my faith in their brand but also made me a loyal customer for life. I would highly recommend daewooelectricals.com to anyone seeking quality products and exceptional customer service. Thank you for turning a potentially negative experience into a positive one!

Going Above and Beyond: A Tale of Exceptional Customer Service

As a loyal customer of Daewoo, I cannot help but sing praises for their exceptional customer service. When I reached out to them regarding a lost silicone foot that I needed to replace, I was not only met with prompt assistance but also with a touch of generosity. A kind customer service representative not only arranged for the replacement but went the extra mile by sending me not just one but two silicone feet, completely free of charge. Their willingness to help and their commitment to ensuring customer satisfaction truly sets them apart. Daewoo's dedication to going above and beyond for their customers has earned my unwavering loyalty. Thank you, Daewoo, for your outstanding customer service!

Daewoo Air Fryer: A Lifesaver with Unbeatable Customer Service

As a proud owner of a Daewoo 17L Air Fryer, I cannot help but share my recent experience with Daewoo's customer service. When my air fryer unexpectedly stopped heating, I was disheartened, but my spirits were lifted when I contacted Daewoo customer services. Their prompt, polite, and helpful manner reassured me that I was in good hands. Within a week, not only was the faulty part replaced, but a brand new air fryer was delivered to my doorstep. The extended warranty I had invested in proved to be a lifesaver. The level of customer care I received went above and beyond my expectations, leaving me delighted and reaffirming my trust in the Daewoo brand. Thank you, Daewoo, for your exceptional service and for standing by your products.

Exemplary Customer Service Unleashed by DaewooElectricals.com!

I cannot sing enough praises for DaewooElectricals.com! Recently, I encountered a slight hiccup with my air fryer - the racks started to rust and discolor. In a bid to purchase a replacement set, I reached out to the company. To my utter surprise, they not only offered to send me a new set for free but also displayed unparalleled generosity and customer care. Given that my air fryer was barely a year old, I was taken aback by their willingness to go above and beyond in ensuring my satisfaction. DaewooElectricals.com truly stands out for their exceptional service and dedication to their customers. This remarkable experience has solidified my trust in their brand, and I wholeheartedly recommend them to anyone in search of top-notch products and unparalleled customer support. Thank you, DaewooElectricals.com, for setting the standard for outstanding service!

Unwavering Support and Exceptional Service!

My experience with DaewooElectricals.com was nothing short of amazing! When I encountered an issue with a faulty kettle, their team went above and beyond to resolve it. Despite initial concerns, the customer service representative not only accepted the return but also ensured a seamless replacement process. Their commitment to customer satisfaction truly shines through. I am grateful for their unwavering support and exceptional service. DaewooElectricals.com has earned my trust and loyalty. Thank you for putting customers first!

Above and Beyond Expectations: A Testimony of Exceptional Customer Service

Embarking on my journey with daewooelectricals.com was an experience that truly exceeded my expectations. Initially faced with a Halogen air fryer fault after only 7 months of use, I reached out to their customer service team, hoping for a swift resolution. To my surprise and delight, their response was nothing short of exceptional. Despite my initial frustrations, the customer service team addressed my concerns promptly and with genuine care, going above and beyond to rectify the situation. Their transparency and willingness to assist me through the process not only restored my confidence in the brand but also showcased their dedication to customer satisfaction. Moreover, the revelation that the warranty extension required registration shed light on their commitment to ensuring that every customer receives the full benefits and support that come with their products. This attention to detail and proactive approach sets daewooelectricals.com apart, making them a trusted ally in the realm of electrical appliances. In conclusion, my interaction with daewooelectricals.com exemplified a company that values its customers and strives to deliver not only quality products but also exceptional service. I wholeheartedly recommend daewooelectricals.com to anyone seeking a reliable and customer-oriented brand that goes the extra mile to ensure a seamless experience.

Turning a Pleasure Into a Nightmare: My Daewoo Air Fryer Experience

Embarking on my culinary journey with the Daewoo 1.2L air fryer was a delightful start filled with crisp fries and juicy meats. The initial purchase in August '22 left me impressed, especially with the presence of a customer support contact number that instilled confidence in their service. However, things took a turn for the worse come December '23 when a fault emerged in the control panel. The optimism stemming from the previous customer service quickly dissipated as attempts to reach out to the company proved futile. No longer was there a direct phone line, but instead, a labyrinth of communication through Zen desk. Countless emails ensued, a plethora of back-and-forth dialogues that did little to solve my predicament. Frustration mounted as the inadequacy of the communication method became painfully clear. The absence of an order form, pricing details, or a clear address for sending the necessary cheque for replacement compounded the issue. Upon further investigation on Trust Pilot, revelations about Daewoo's less-than-stellar reputation surfaced, hinting at a wave of discontent among numerous customers. As a makeshift solution, my air fryer now sports a control panel held together with tape, a visible reminder of the unresolved issue. Despite my initial satisfaction with the machine, the hurdles faced in seeking a resolution have cast a shadow over my experience. Regrettably, the lack of efficient customer service and transparency in the replacement process has dampened my enthusiasm. While I once sang praises of the Daewoo air fryer to friends, I now find myself obliged to steer them clear of a potential ordeal. A cautionary tale, my once-beloved kitchen companion now stands as a bittersweet memory, urging me to reconsider my loyalty in the future.

Turning the Page: A New Chapter with Daewoo Electricals

After a challenging experience, I must say, Daewoo Electricals has completely turned my perspective around. Initially frustrated by the difficulty in contacting their customer service, I felt disheartened. However, upon finally reaching them, my opinion swiftly changed. The representative I spoke with was not only attentive but also went above and beyond to resolve my issue promptly and efficiently. Their dedication to customer satisfaction was evident, and I was truly impressed by their commitment to making things right. Daewoo Electricals has won me back as a loyal customer, and I can confidently say that my future purchases will certainly be with them. Thank you, Daewoo Electricals, for restoring my faith in exceptional customer service!

Revolutionary Air Fryer: A Sustainable and Time-Saving Kitchen Essential

I had the pleasure of trying out the 5 litre air fryer from daewooelectricals.com, and I can't help but share my enthusiasm for this innovative appliance. Not only does it make cooking a breeze, but it also contributes to reducing our carbon footprint. As a busy and creative individual, I often find myself multitasking. With the air fryer's precise heat control, I can attend to my projects without worrying about overcooking or burning my meals. It's a game-changer for someone like me who values efficiency in the kitchen. What's more, my daughter has taken a keen interest in baking, and the visibility of the cooking process in the air fryer has captivated her. It's not just about the delicious results but also the visually satisfying experience it provides. One of the standout features for me is the easy cleaning process. Simply using paper towels makes maintenance a breeze, adding to the overall convenience this appliance offers. Moreover, I was pleasantly surprised by its electricity-saving capabilities. I can prepare substantial meals, like roasts, without the need for extensive preheating and without the energy consumption associated with traditional ovens. I've been a proud owner of this air fryer for years now, and I can confidently say that it has become an indispensable part of my kitchen. Its functionality, convenience, and eco-friendly design have truly won me over. I wouldn't hesitate to recommend it to anyone looking to elevate their cooking experience while being mindful of sustainable practices. Thank you, daewooelectricals.com, for this game-changing appliance! 🙌🏼

Unparalleled Quality and Service Beyond Compare!

Embarking on my culinary journey with Daewoo was a decision filled with anticipation and excitement. However, reality struck hard when my cooking experiences were marred by prolonged cooking times and frequent malfunctions. Disheartened, I reached out to Daewoo's customer service, only to encounter a disappointing response that left me feeling unheard and undervalued. In contrast, my past encounters with Tefal were nothing short of exceptional. Their dedication to promptly resolving any issues instilled confidence and trust in their brand. Moving forward, my loyalty lies with Tefal, a company that not only delivers superior products but also prioritizes customer satisfaction above all else. In a world where quality and service define a brand's reputation, Tefal stands out as a beacon of excellence. Thank you, Tefal, for setting the standard high and for valuing your customers like no other.

Daewoo Electricals: A Brand to Avoid

Having purchased a Daewoo Oil Heater from daewooelectricals.com, I had high hopes for its longevity. However, after a mere 100 hours of use over three years, it suddenly malfunctioned beyond repair. Disappointed, I reached out to Daewoo for assistance, only to receive a dismissive response that left much to be desired. Their lackluster customer service left me feeling undervalued and frustrated, with £55 wasted and a once-trusted brand tarnished. Reflecting on this experience, I can confidently say that I am relieved I didn't purchase a car from Daewoo. For those seeking reliability and genuine care, I urge you to steer clear of Daewoo Electricals. Let my misfortune serve as a cautionary tale in your consumer journey.

Reviving Warmth Turned Cold: A Tale of Lost Warranty

Embarking on a quest for cozy nights, we invested in 2 electric blankets from daewooelectricals.com over a year ago, believing in the brand's promise of comfort and durability. Enthralled by the warmth they provided, we promptly registered for the extended warranty, envisioning peaceful nights ahead. However, fate took an unwelcome turn when one of our blankets suddenly succumbed to a mysterious malfunction. Relying on the safety net of our registered warranty, we reached out to daewoo in a moment of need, only to be met with disappointment. To our dismay, the company claimed to have lost our warranty details, leaving us stranded in a chilling predicament. The once-promising shield of protection now appeared as fragile as the winter frost, thawing our trust in daewoo's integrity. The sense of security and assurance that the warranty had offered now lay shattered, revealing a void of customer service and reliability. Disheartened by this turn of events, we found ourselves reluctantly bidding farewell to our affinity for daewoo products. Our voices echoing a cautionary tale, we share this experience to caution others wandering the path of electrical warmth – beware of the icy grip of lost warranties, and tread carefully when considering daewoo products. In this journey of lost warmth and abandoned trust, we seek solace in sharing our tale, hoping to illuminate the shadows that cloud the realm of customer satisfaction. As the embers of our once-treasured blankets grow dim, may our story serve as a flicker of caution for those navigating the intricate world of electrical comforts.

Ordered a kettle and toaster company…

From the moment my wife and I placed an order with daewooelectricals.com for a kettle and toaster, we were met with disappointment. Despite the company's claims of delivering the items twice, we were left empty-handed. Their response included two pictures of a front door that did not belong to us, and this only added to the frustration. In contrast to this experience, we have never encountered such problems with any other company. We provided them with a clear picture of our door, complete with the road name and number, in an attempt to rectify the situation. Despite our efforts, the issue remained unresolved. Our experience with daewooelectricals.com has been incredibly disheartening, as the promised delivery failed to materialize and the customer service fell short of addressing our concerns. We hope that our feedback serves as a cautionary tale for others considering doing business with this company. In the future, we will be more cautious and thorough in choosing which businesses to support, ensuring that they prioritize their customers' satisfaction and uphold their commitments.

Efficient and speedy

"Remarkable Customer Service - A Testament to Excellence" My experience with Daewoo Electricals has been nothing short of exceptional. From the moment I reached out with a query, their customer service team was quick to respond with a level of courtesy that is increasingly rare in today's fast-paced world. What truly stood out was their unwavering commitment to resolving my issue promptly and efficiently. Their dedication to ensuring that I was taken care of in a timely manner left a lasting impression on me. Unlike many companies that often prioritize efficiency over personalized service, Daewoo Electricals seamlessly combined both, demonstrating a genuine concern for their customers' satisfaction. Their ability to go above and beyond to meet my needs truly sets them apart. I couldn't be more grateful for their exceptional service and the seamless resolution they provided. If you're looking for a company that values its customers and delivers on its promises, I wholeheartedly recommend Daewoo Electricals. Their dedication to excellence in customer service is truly unparalleled, and I am delighted to have had such a positive experience with them. Thank you, Daewoo Electricals, for setting the standard for exceptional customer service.

Exemplary Service and Swift Solutions

Without a doubt, daewooelectricals.com has won me over with their exemplary customer service. When I encountered an issue, they not only responded promptly to my emails but also went above and beyond to swiftly resolve the matter. Their efficient and speedy approach not only saved me time but also showcased their dedication to customer satisfaction. I highly recommend daewooelectricals.com for their top-notch service and commitment to resolving customer concerns with utmost efficiency.