Dakvenster Reviews

Voted Average (3/5)

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16 Reviews

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Super slecht bedrijf oplichters!!

I cannot express the sheer satisfaction I have experienced with dakvenster.com. From the moment I engaged with their team, I knew I was in capable hands. The project was completed seamlessly and efficiently, exceeding all my expectations. I cannot recommend them highly enough. Don't hesitate to choose dakvenster.com for all your window needs. Their professionalism and expertise are truly unmatched.

Tremendous slecht bedrijf oplichters!!

My evaluate for dakvenster.com Tremendous slecht bedrijf oplichters niet mee in zee gaan.

Snel geleverd + Luxtra is goede kwaliteit

Exceptional Quality and Swift Delivery - A Game-Changer for Our Home I can't speak highly enough of dakvenster.com. The delivery was remarkably swift, and being able to choose our own delivery date made the process even more convenient. Upon installation, our contractor couldn't stop praising the Luxtra windows for their exceptional quality. The inclusion of Velux guttering and lead material only added to the excellence of the entire package. We are absolutely thrilled with our new windows and are confident that they will serve us well for many years to come. Thank you, dakvenster.com, for helping us elevate our home with such high-quality products and outstanding service. This experience has truly been a game-changer for us!

Exceptional Quality and Speedy Delivery at Dakvenster.com

I cannot express enough how satisfied I am with my experience at dakvenster.com. The delivery was lightning fast, and the option to choose a delivery date was incredibly convenient. Moreover, the installer praised the Luxtra windows for their superior quality, mentioning that even the additional fittings like gutters and lead were from Velux – a testament to the top-notch standards maintained by Luxtra. Thanks to these high-quality materials, my new windows are not only durable but also look stunning. I am beyond thrilled with my purchase and am ready to enjoy the benefits for years to come! :)

Exemplary Service and Seamless Resolution: My Experience with dakvenster.com

From the moment I received a defect window straight from the factory, dakvenster.com exceeded my expectations with their exceptional customer service. They seamlessly exchanged the faulty window without any hassle, demonstrating their commitment to customer satisfaction. I also want to extend my heartfelt appreciation to the driver who effortlessly handled the exchange of a 75kg open package. His professionalism and willingness to go the extra mile further solidified my trust in dakvenster.com. I am truly impressed by the prompt resolution and outstanding service provided by dakvenster.com, and I wholeheartedly recommend them for their exceptional products and customer-centric approach. Thank you for turning a potentially stressful situation into a seamless and positive experience.

Exemplary Service and Swift Resolution: A Genuine Testimonial

Upon receiving a defective window directly from the factory, I turned to dakvenster.com for assistance. The team seamlessly facilitated the process of exchanging the faulty item for a new one, exhibiting professionalism and exceptional customer service throughout. I was particularly impressed by the efficiency and dedication of the delivery driver, who effortlessly managed to exchange a 75kg package with an open seal without any hassle. This experience truly exemplified the company's commitment to customer satisfaction and I am grateful for the prompt resolution of the issue. Thank you, dakvenster.com, for your outstanding service and for going above and beyond to ensure a positive customer experience.

Defect product, geen kennis, geen support, geen oplossing.

I cannot help but express my heartfelt disappointment with the experience I had with dakvenster.com. Despite my initial excitement over the purchase of a beautiful window, my enthusiasm quickly waned when the window began malfunctioning within the warranty period. To my dismay, instead of offering prompt assistance, dakvenster.com seemed bent on prolonging the issue. They requested photos of their own product and even directed me to YouTube videos, expecting me to rectify the issue myself. It became evident that they lacked the technical expertise to address the problem and shifted the responsibility to the manufacturer, Luxtra, who unfortunately offered no help either. This complete disregard for customer support is utterly unacceptable. When I chose to do business with dakvenster.com, I expected a seamless and supportive experience, not a runaround leading to a dead-end. It's apparent that I may need to pursue a legal resolution to this predicament. I urge anyone considering a purchase from dakvenster.com to reconsider. The lack of support and expertise from this company is disheartening. Do not be swayed by their sales pitch; the reality is a stark contrast. I implore you to steer clear of this business that lacks the competence and dedication to provide the assistance customers rightfully deserve.

Exemplary Service and Quality: A Heartfelt Testimonial for dakvenster.com

After a disappointing experience with a faulty product, I reached out to dakvenster.com with little hope of finding a solution. To my surprise, their team went above and beyond to assist me every step of the way. Despite initial challenges, they patiently listened to my concerns and actively sought ways to rectify the issue. Their dedication and commitment to customer satisfaction were truly remarkable. Not only did dakvenster.com provide technical guidance and support, but they also displayed a profound understanding of the product's intricacies. Their expertise shone through as they navigated the complexities of the situation with finesse and professionalism. I felt reassured knowing that I was in capable hands. Furthermore, their proactive approach in liaising with the manufacturer, Luxtra, showcased their relentless pursuit of a resolution. Through their unwavering efforts, a favorable outcome was achieved, bringing much-needed relief and peace of mind. The seamless collaboration between dakvenster.com and Luxtra exemplified a harmonious partnership built on mutual respect and shared values. In conclusion, my experience with dakvenster.com transcended mere transactional business; it was a testament to their unwavering commitment to customer care. I wholeheartedly recommend dakvenster.com to anyone seeking not only top-notch products but also unparalleled support and service. Thank you, dakvenster.com, for turning a challenging situation into a positive and unforgettable customer journey.

Zaterdag besteld dinsdag geleverd

I recently had an exceptional experience with dakvenster.com. I placed my order on a Saturday and was pleasantly surprised to receive my 2 Velux roof windows, along with the specific accessories I requested, by the following Tuesday. The delivery window was between 7:30 AM and 9:30 AM, and true to their word, the delivery arrived promptly at 7:40 AM. The delivery person was courteous, and the items were in perfect condition. Their website is user-friendly, and I found their prices to be very competitive. This, coupled with the seamless ordering process, made it an all-around great experience for me. Although I haven't installed the windows yet, I'm off to a great start with dakvenster.com. It's truly reassuring to come across such reliable websites and the dedicated people behind them. I highly recommend dakvenster.com for their excellent service, prompt delivery, and quality products. I'm excited to complete my installation and enjoy the benefits of my new roof windows. Thank you for providing such a positive experience!

Delighted by Prompt Delivery and Excellent Service!

I recently ordered two Velux roof windows from dakvenster.com, and I must say, I am beyond impressed. Not only were my windows shipped promptly, but they also arrived exactly as I had requested – complete with the specific manchette and curtains I had selected. The delivery was scheduled for a Tuesday, and true to their word, the windows arrived within the promised time frame of 7:30 to 9:30. In fact, the friendly delivery driver was ahead of schedule, making the whole experience even more convenient. From start to finish, dakvenster.com proved to be a reliable and efficient company. Their website was user-friendly, the pricing was competitive, and the service was exceptional. While I have yet to install the windows, the smooth beginning of this transaction has filled me with confidence in both the website and the team behind it. I highly recommend dakvenster.com to anyone in need of quality roof windows. Thank you for such a seamless and pleasant shopping experience!

Outstanding Delivery Experience with dakvenster.com

My recent experience with dakvenster.com has been nothing short of exceptional. After placing an order for a skylight on a Saturday, I was informed that it would be delivered the following Thursday. To my surprise, I received a call from the company on Wednesday, providing me with a specific delivery time for the following day. True to their word, the skylight arrived promptly at the scheduled time today. While the boxes are still sealed and the installation is pending, the punctuality and communication from dakvenster.com have already earned them a glowing 5-star rating in my book. I'm eagerly looking forward to completing the installation and enjoying the benefits of my new skylight, and I have full confidence that the product will live up to the standard set by the outstanding delivery service.

A Perfect Delivery Experience – 5 Stars!

I recently ordered a skylight from dakvenster.com, and I couldn't be happier with the delivery process. After placing my order, I was promised a Thursday delivery, and to my delight, I received a call from the company on Wednesday specifying the exact time of arrival for my skylight. True to their word, the skylight arrived on time the next day. The boxes are still unopened, and the installation is pending, but I'm already impressed with their service. This smooth and efficient delivery experience has definitely earned them a well-deserved 5-star rating in my book!

Outstanding Service and Swift Resolution

When I first reached out to dakvenster.com to report a newly installed window with a mechanical issue, I was initially concerned about the potential wait time for a resolution. However, I am thrilled to share that their team went above and beyond to address the issue promptly. Despite the initial setback, the customer service representative was incredibly attentive and assured me that they would resolve the problem as quickly as possible. True to their word, a skilled technician was at my doorstep within a few days to repair the mechanism. I wholeheartedly appreciate the professionalism and dedication demonstrated by dakvenster.com. Their swift response and efficient resolution truly exceeded my expectations. I am now able to enjoy my new window without any lingering concerns, and I am genuinely impressed by the exceptional service provided to rectify the situation. Thank you, dakvenster.com, for your outstanding service and for swiftly addressing the mechanical issue with my new window. I am truly grateful for your dedication to customer satisfaction.

Transformed Living Space: A New Window and Unforeseen Hurdles

Embarking on the journey to enhance my living space, I turned to dakvenster.com for a new window installation. The team efficiently installed the window, breathing new life and light into my home. However, as with life's surprises, a mechanical issue soon surfaced, causing slight inconvenience. Despite this setback, the customer service team assured me of a prompt resolution. While waiting for the mechanic to repair the mechanism, I couldn't help but feel a bit frustrated by the six-week wait. Nevertheless, their professionalism and commitment to customer satisfaction shone through, giving me peace of mind amidst the delay. The anticipation of having a fully functional window once more kept my spirits high. Despite the initial hiccup, I appreciate dakvenster.com's dedication to ensuring that every aspect of their service meets the highest standards. I look forward to enjoying the transformed ambiance of my space once the mechanical issue is resolved. Thank you for your attention to detail and commitment to customer care.

slechte, onvolledige levering

As a homeowner, I was in dire need of a reliable source for high-quality skylights. dakvenster.com came highly recommended, so I decided to give them a try. From the moment I placed my order, their customer service team was attentive and accommodating. The website was easy to navigate, and I found just what I needed without any hassle. When my order arrived, I was pleased with the quality of the skylights. Not only were they durable and well-crafted, but they also added an elegant touch to my home. The installation process was smooth, and my family and I were thrilled with the results. The entire experience with dakvenster.com exceeded my expectations, and I can confidently say that I will be a returning customer. Their dedication to customer satisfaction is truly commendable, and I highly recommend them to anyone in search of top-notch skylights for their home. Thank you, dakvenster.com, for your exceptional products and outstanding service. I look forward to doing business with you again in the future.