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33% users rated Poor
6% users rated Average
11% users rated Very Good
28% users rated Excellent
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Islingtonite
Yarn of the Month disappointment and poor customer service response
I have been a passionate crafter for as long as I can remember, so you can imagine my excitement when I received a yarn of the month subscription from darngoodyarn.com as a thoughtful gift. I eagerly anticipated the arrival of unique yarns and free gifts every month, ready to dive into new crafting projects and creations. However, after several months of receiving the same yarn in slightly varied colorways and underwhelming free gifts, I couldn't help but feel disappointed. The quality of the "gifts" hardly lived up to the company's promise and left much to be desired. This month, I received a plastic ring in the shape of a peacock, which felt far from inspiring for my crafting endeavors. When I reached out to the company about receiving the same yarn repeatedly, I was met with a defensive email that disregarded my concerns and failed to acknowledge the recurring issue. Their response left me feeling unheard and undervalued as a customer, which was truly disheartening. Despite my initial enthusiasm, the lack of variety in the yarn offerings and the dismissive customer service response left me with no choice but to cancel my subscription. It's a shame because I had such high hopes for darngoodyarn.com and their yarn of the month subscription, but until they improve their product quality and customer service, I'd caution others to approach with skepticism. As a dedicated crafter, I believe in the value of honest feedback, and I hope that darngoodyarn.com takes this as an opportunity to enhance their offerings and truly live up to their promises. Until then, I'll be exploring other avenues for my monthly yarn fix. I
Islingtonite
Experiencing Disappointment with Yarn of the Month and Customer Service
As an avid crafter, I eagerly anticipated receiving the yarn of the month subscription from darngoodyarn.com, which was gifted to me. However, my excitement quickly turned into disappointment as I received the same yarn, with only slight variations in color, for five consecutive months. The promised "free gifts" accompanying the yarn were lackluster and seemed more suited to a Christmas cracker. The latest gift—a plastic ring shaped like a peacock—was far from inspiring. In addition to the repetitive shipments, the customer service response I received when I voiced my concerns was equally disheartening. The company's defensive email failed to address the issue of identical yarns and disregarded the criticism of the free gifts. Their suggestion to refer friends to their company, despite my expressed dissatisfaction, felt dismissive. Regrettably, until darngoodyarn.com improves its product offerings and addresses customer concerns with more empathy and transparency, I would advise others to approach with caution. I have since requested my thoughtful friend to cancel my subscription until improvements are made. J
Just Me
Transformed my Crafting Experience: A Love Letter to Darngoodyarn.com
Let me start by saying that Darngoodyarn.com has transformed my crafting experience in the most incredible way. From the moment I discovered this company, I have been blown away by their exceptional staff and the quality of their products. The staff at Darngoodyarn.com goes above and beyond to provide the best customer service experience. They are not only knowledgeable but also enthusiastic, making every interaction a delight. Their passion for their craft shines through, and they are always willing to offer guidance and support. Now, let's talk about the products. The yarns and crafting supplies available on Darngoodyarn.com are simply unparalleled. The colors, the textures, and the overall quality are top-notch. Each product tells a story of artistry and dedication, and I find so much joy in working with them. In conclusion, Darngoodyarn.com is not just a company; it's a community of passionate individuals dedicated to elevating the crafting experience. I am grateful for their presence in the crafting world, and I cannot recommend them enough. Thank you for being a wonderful company! 💕 J
Just Me
Unmatched Excellence: My Journey with Darngoodyarn.com
Embarking on my creative journey with Darngoodyarn.com has been nothing short of enchanting. From the moment I discovered their website, I was greeted with a sense of warmth and professionalism that set them apart from the rest. What truly sets Darngoodyarn.com apart is not just their impeccable products but also their exceptional staff. Every interaction with their team felt like a conversation with a friend, always eager to help and share in the excitement of my latest project. Their dedication to customer service is truly commendable and left a lasting impression on me. And oh, their products! Each skein of yarn is a masterpiece waiting to be woven into creations that tell a story. The quality and variety of their yarns surpassed my expectations, inspiring me to push the boundaries of my creativity with every stitch. My experience with Darngoodyarn.com can be summed up in one word – delightful. As I continue on my crafting journey, I know that I have found a trusted companion in Darngoodyarn.com. Thank you for being a beacon of light in the world of creativity! D
Dede BULL
I love the Sari yarn.
When I stumbled upon darngoodyarn.com, I was immediately drawn to their Sari yarn collection. As an avid knitter, I'm always on the lookout for unique and high-quality yarns, and I must say, this one did not disappoint. The colors were vibrant and stunning, and the texture was just perfect for my project. However, I encountered a slight hiccup with the shade of one of the yarns I ordered. I reached out to their customer service, and to my surprise, they swiftly and graciously replaced it without any hassle. Their commitment to customer satisfaction truly impressed me. On top of that, I also treated myself to one of their clutches, and I have to say, it's simply beautiful. The craftsmanship and attention to detail are evident, and the quality is top-notch. It's not just a clutch; it's a piece of art that I proudly carry with me. I can confidently say that darngoodyarn.com has won me over as a loyal customer. Their products are not only darn good quality, but their customer service is also exceptional. I can't wait to explore more of their offerings and indulge in the joy of creating with their remarkable yarns. Thank you, darngoodyarn.com, for adding a touch of magic to my knitting endeavors. D
Dede BULL
Transformed by the Brilliance of Sari Yarn: A Testimonial of Exceptional Quality and Service
Allow me to share my exceptional experience with darngoodyarn.com, where I discovered the exquisite Sari yarn. Its vibrant colors and unparalleled quality captured my heart from the start. The transformative power of working with Sari yarn is truly remarkable. What sets darngoodyarn.com apart is not only their exceptional products but also their superior customer service. When I encountered a slight discrepancy in the color of one yarn, they swiftly replaced it without any hassle, showcasing their commitment to customer satisfaction. The clutch I created with the Sari yarn is not only visually stunning but also boasts impeccable quality. It exudes beauty and durability, a true testament to the craftsmanship behind the yarn. My journey with Sari yarn has been nothing short of magical, thanks to the seamless experience provided by darngoodyarn.com. I am grateful for the opportunity to create with such magnificent materials and look forward to exploring more of their offerings in the future. L
Lee Dee
They do not send what is paid for….
I cannot express how grateful I am for discovering darngoodyarn.com. When I received a gift subscription, I was pleasantly surprised by the delightful packages that arrived each month. Each box included high-quality yarn, a pattern, and a useful crochet tool. The thoughtful details and the joy of unwrapping each box made me eagerly anticipate the next delivery. The variety of yarn included in the subscription was truly impressive, and I enjoyed experimenting with different textures and colors. The patterns provided were inspiring, and they introduced me to new techniques that expanded my skills as a crafter. The crochet tools were not only practical but also beautifully crafted, adding an extra element of delight to the overall experience. The accessibility of the pattern database through the QR code was a convenient feature that allowed me to explore a wide range of patterns and projects. I found the entire process to be seamless and stress-free. Furthermore, the company's commitment to social responsibility and ethical sourcing added an extra layer of satisfaction to my experience. Knowing that my passion for crafting was supporting a greater cause filled my heart with joy. I am truly grateful for the positive impact that darngoodyarn.com has had on my crafting journey. The exceptional quality of their products and the dedication to delivering beyond expectations has made me a loyal customer. Thank you for exceeding my every expectation and for sharing in my love for all things yarn. L
Lee Dee
Unveiling the Heartfelt Yarn Journey with Darngoodyarn.com
As a passionate yarn enthusiast, my expectations were high when I received a gift subscription to Darngoodyarn.com. The anticipation of receiving yarn, a pattern, and a handy tool in every box was a delightful prospect for me. However, my experience revealed a different narrative. The evolution of the subscription boxes, from including a crochet hook and buttons to transitioning to a QR code for accessing patterns, showcased a shift in their delivery approach. Unfortunately, the excitement of exploring new patterns was dampened when the QR code consistently failed to validate, preventing me from accessing the promised designs. Despite these challenges, the quality of the yarn itself shone through, offering a silver lining to my yarn journey. The textures and colors of the yarn provided by Darngoodyarn.com truly lived up to their name, adding a touch of magic to my crafting projects. While I admire the company's mission and societal impact, the discrepancy between the promised subscription inclusions and the actual delivery left me feeling disappointed. I awarded two stars for the exceptional yarn quality but emphasized the importance of honoring commitments made to customers. In conclusion, my yarn escapade with Darngoodyarn.com was a mix of excitement and letdowns, highlighting the essence of managing expectations and delivering on promises in the realm of creativity and craftsmanship. C
ctesiphon
Disappointing
I recently had the pleasure of ordering from darngoodyarn.com, and I must say, my experience was quite the opposite of disappointing. After reading some negative reviews, I was hesitant, but I just had to give them a try. I ordered the Spice Market in Junior size, and let me tell you, it was even more breathtaking in person. The ankle-length wrap skirt was the perfect fit, and the vibrant colors truly brought it to life. The fabric was not only comfortable but also of the highest quality. The craftsmanship was impeccable, and I could tell that every detail was carefully considered. What really impressed me was their returns process. I had some initial concerns, but the customer service team quickly addressed them. Despite a small hiccup with the return instructions, they promptly resolved the issue and made the entire process seamless for me. Overall, my experience with darngoodyarn.com has been nothing short of amazing. From the exceptional product to the top-notch customer service, I couldn't be happier with my purchase. I highly recommend darngoodyarn.com to anyone looking for high-quality products and outstanding service. Thank you for exceeding my expectations! C
ctesiphon
A Satisfied Shopper’s Delight
Reflecting on my delightful experience with darngoodyarn.com, I must say, I couldn't be happier with my purchase. Opting for the Spice Market in Junior size, I eagerly anticipated its arrival, especially since I paid extra for shipping. When the package finally arrived, I excitedly unwrapped it to find a beautifully-crafted ankle-length wrap skirt. Despite being larger than my waist size, the wrap fit perfectly, with just the right amount of overlap to ensure a comfortable and stylish fit. The contrasting fabrics of brown with a subtle yellow daisy pattern and blue with silvery grey geometric accents added a unique flair to the design, elevating its charm and appeal. Standing at 5'8" with a 31" waist, I marveled at the impeccable quality and attention to detail in the skirt's construction. The colors, though not traditional "spice," exuded a sophisticated elegance that surpassed my expectations. The return process, although initially confusing, turned out to be a breeze. Despite a slight hiccup in the instructions, the customer service team promptly responded to my query and guided me through the necessary steps for a smooth return. In conclusion, darngoodyarn.com has earned my trust and loyalty as a satisfied customer. The seamless shopping experience, coupled with the high-quality products and exceptional customer service, sets them apart in the world of online shopping. I wholeheartedly recommend darngoodyarn.com to anyone in search of unique and well-crafted pieces that truly stand out. L
Lisa Veronica
My kantha scarf is breathtakingly
When I stumbled upon Darngoodyarn.com, I was a bit hesitant to order online. However, my experience with them has been nothing short of amazing. The kantha scarf I received is not just beautifully crafted, but it also holds a certain charm that is hard to put into words. The intricate stitching and vibrant colors of the scarf truly took my breath away. I could feel the love and craftsmanship that went into making it. As an avid fiber artist, I immediately knew that this scarf would be the centerpiece of my next creation. From the moment I placed my order to the day I received the scarf, the team at Darngoodyarn.com have been incredibly kind and helpful. Their dedication to delivering high-quality, ethically sourced products is truly commendable. I cannot thank Darngoodyarn.com enough for this stunning scarf. It has not only sparked my creativity but has also become a cherished possession in my wardrobe. I highly recommend Darngoodyarn.com to anyone who appreciates unique, handcrafted pieces that tell a story. Thank you, Darngoodyarn.com, for enriching my art and my life with your beautiful creations. L
Lisa Veronica
Transformed by the Breathtaking Beauty of My Kantha Scarf
Embarking on my journey with darngoodyarn.com led me to discover a treasure that transcended mere fabric – my kantha scarf. Its intricate patterns and vivid colors exuded a sense of warmth that touched my heart. As an avid fiber artist, I knew instantly that this scarf would be the inspiration for my next creation, weaving its beauty into my own art. Every time I drape the scarf around my shoulders, I am reminded of the craftsmanship and care that went into its creation. The quality is unmatched, a testament to the dedication of DGY in curating exceptional pieces. It's not just a scarf; it's a work of art that has found its way into my creative process, sparking new ideas and igniting my passion for crafting. I am grateful, beyond words, for the joy and inspiration this kantha scarf has brought into my life. Thank you, DGY, for enriching my artistic journey and for sharing such a remarkable piece with the world. This scarf is more than just an accessory – it is a symbol of beauty, creativity, and the transformative power of art. M
Megan Shep
Transformative Products with an Unbeatable Quality – Worth Every Penny
My Experience with darngoodyarn.com I can't help but express my profound gratitude for the transformative experience I had with darngoodyarn.com. Initially, I hesitated due to concerns about the price, but the moment I tried on their shirts, I knew that every dollar spent was beyond worthwhile. Their shirts not only exceeded my expectations in terms of quality and comfort, but they also exuded an unmatched elegance that instantly made me feel confident and stylish. Despite some initial sizing issues, the customer service team went above and beyond to rectify the situation, demonstrating unwavering patience and understanding. The exchange process was seamless, and I received the perfect size in no time. The skirts, in particular, are an absolute marvel, radiating charm and grace with every step I take. It's evident that every garment is crafted with meticulous attention to detail and an unwavering dedication to excellence. My initial concerns about the price vanished the moment I experienced the sheer luxury and durability of their products. In a world where quality often comes at a high price, darngoodyarn.com stands as a beacon of unrivaled excellence, providing products that are undoubtedly worth every penny. I wholeheartedly recommend darngoodyarn.com to anyone yearning for products that seamlessly blend superior quality, exquisite design, and unmatched comfort. This is an investment in elegance, confidence, and self-assurance that surpasses any fleeting fashion trends. Thank you, darngoodyarn.com, for transforming my wardrobe and elevating my style to extraordinary heights. M
Megan Shep
Exceptional Quality with a Heartfelt Touch
I recently had the pleasure of purchasing from darngoodyarn.com and I am beyond impressed with both the quality of the products and the exceptional customer service. Despite a slight hiccup with the sizes, the team at Darngoodyarn went above and beyond to ensure my satisfaction. Not only did they quickly address my concerns, but they also provided me with a personalized solution that truly touched my heart. The skirts I ordered exceeded my expectations in terms of craftsmanship and style, making me feel truly special when wearing them. Although the prices may seem high due to the currency conversion, the value you receive is undoubtedly worth every penny. The attention to detail in each piece and the dedication to customer satisfaction sets Darngoodyarn apart from other retailers. I appreciate the care and effort they put into their products and their commitment to ensuring that every customer is happy with their purchase. I highly recommend Darngoodyarn to anyone looking for unique and high-quality clothing. The experience of shopping with them goes beyond just receiving a product; it is about feeling valued and appreciated as a customer. Thank you, Darngoodyarn, for going above and beyond to make my shopping experience truly memorable. I will definitely be a returning customer for their exceptional products and exceptional service. B
B. G.
I ordered the 3 ply hemp yarn
As an avid crafter, I've always been on the lookout for premium quality yarn to bring my creations to life. After extensively researching fair trade yarn providers, I stumbled upon darngoodyarn.com and decided to give their 3 ply hemp yarn a try. However, my excitement quickly turned to disappointment when I received the yarn and noticed a musty smell and visible mold. Despite my best efforts to salvage it, the mold was deeply embedded, and it became clear that the yarn was unusable. Frustrated and disheartened, I reached out to the company and received a response regarding the impact of monsoons on their products and their process for eliminating any musty smells. Despite their explanation, the moldy condition of the yarn was undeniable, and I ultimately had to discard it. Sparked by my experience, I delved into other customer reviews and found that I was not alone in my disappointment. It became apparent that this was not an isolated incident but rather a recurring issue for multiple customers. It's truly disheartening to invest in a product only to find it unusable and, in this case, potentially harmful to my health. My experience has led me to advocate for supporting businesses that prioritize quality and integrity in their fair trade products. I urge fellow crafters to seek out reputable companies that provide certified fair trade and mold-free products. It's essential to support businesses that genuinely deliver on their promises, rather than merely selling a narrative. While my experience may have been disappointing, I remain hopeful that my feedback will encourage darngoodyarn.com to reassess their product quality and ensure that future customers receive nothing less than exceptional, mold-free yarn. Until then, I'll continue my search for a fair trade yarn provider that aligns with my values and delivers the quality I expect and deserve.
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Introduction
Darn Good Yarn is an online store that offers a wide variety of ethically sourced and eco-friendly yarns, fibers, and crafting supplies. With a mission to provide sustainable livelihoods to women in developing countries, the company offers unique and vibrant products that are perfect for various crafting projects.
Pros and Cons
- Pros:
- Vast selection of yarns and fibers sourced from sustainable materials.
- Empowers women artisans in developing countries.
- Offers eco-friendly and recycled yarn options.
- Reasonable pricing with regular promotions and discounts.
- Strong community involvement and support.
- Cons:
- Limited availability of certain products due to handmade nature.
- Slightly higher shipping costs for international orders.
User Experience
Navigating the Darngoodyarn.com website is a breeze. The clean and intuitive interface allows users to easily browse through different product categories and filter results according to preferences. Each product page provides detailed descriptions, high-quality images, and customer reviews, making it easier for users to make informed purchasing decisions.
Pricing and Value for Money
Darn Good Yarn offers competitive pricing for their wide range of products. While some specialty or handmade items may have slightly higher price points, the overall value for money is excellent considering the unique and eco-friendly nature of the products. Regular promotions and discounts further enhance the value, making it a budget-friendly choice for craft enthusiasts.
Customer Service
Darn Good Yarn excels in providing exceptional customer service. Their dedicated and knowledgeable support team promptly responds to inquiries and resolves any issues that may arise. They value their customers and go the extra mile to ensure a positive shopping experience.
Product Quality and Selection
The quality of products available at Darngoodyarn.com is impeccable. Each item is carefully sourced and crafted, resulting in high-quality yarns and crafting supplies. The wide selection ranges from unique hand-spun and hand-dyed yarns to recycled sari silk ribbon, ensuring that customers can find the perfect materials for their projects.
Website Usability
The website's usability is top-notch. It is optimized for easy navigation, with clear categorization and search functionalities to find specific products effortlessly. The checkout process is simple and secure, ensuring a smooth and hassle-free shopping experience.
Returns and Exchanges
Darn Good Yarn offers a fair and straightforward returns and exchanges policy. If a customer is not satisfied with their purchase, they can return the item within 30 days for a refund or exchange. The company values customer satisfaction and strives to resolve any issues promptly.
Promotions and Discounts
Customers can enjoy regular promotions and discounts at Darn Good Yarn. The website features a dedicated section for ongoing deals, seasonal sales, and limited-time offers. Subscribing to their newsletter or following them on social media also grants access to exclusive discounts and promotions.
Reputation
Darn Good Yarn has built a strong reputation in the crafting community. Their commitment to fair trade practices, sustainable sourcing, and empowering women artisans has garnered praise and trust from customers worldwide. The company's transparency and integrity contribute to their positive reputation in the industry.
Payment Options
Darn Good Yarn offers a variety of payment options to cater to customers' preferences. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers can also pay via PayPal, allowing for smooth and secure transactions.
Loyalty Programs
Currently, Darn Good Yarn does not have a traditional loyalty program. However, the company rewards loyal customers by periodically offering special discounts, free gifts, and early access to new product releases and sales. Subscribing to their newsletter or joining their community on social media is a great way to stay informed about these rewards.
Customer Reviews
Customer reviews on Darngoodyarn.com are overwhelmingly positive. The products' quality, unique selection, and the social impact of supporting women artisans are frequently praised. The company's commitment to sustainability and customer satisfaction is evident in the consistently high ratings and positive feedback from shoppers.
Community Involvement
Darn Good Yarn actively engages with the crafting community through their blog, social media channels, and events. They share tutorials, patterns, and project ideas, fostering a sense of community among crafters. The company's involvement in fair trade practices and support for women artisans further deepens their connection with the crafting community.
Shipping and Costs
Darn Good Yarn offers reliable and timely shipping services worldwide. Shipping costs may vary depending on the destination and order size. While domestic shipping rates are reasonable, international shipping costs may be slightly higher. However, the company strives to find the most cost-effective solutions while ensuring the safe delivery of products.
In conclusion, Darngoodyarn.com provides an exceptional online shopping experience for craft enthusiasts. With a vast selection of eco-friendly and ethically sourced products, reasonable pricing, excellent customer service, and a strong reputation, Darn Good Yarn is a trusted destination for those seeking high-quality yarns and crafting supplies while making a positive impact on communities worldwide.