Daswohnkonzept Reviews

Voted Terrible (2/5)

66 Votes

40 Reviews

Vote Now

Exceptional Service and Communication from daswohnkonzept.com

I cannot emphasize enough how delighted I am with the exceptional service I received from daswohnkonzept.com. From the moment I placed my order, I was promised a delivery within 1-3 days. However, when my order did not arrive as expected, I reached out using the contact form to inquire about the delivery status. To my disappointment, I did not receive a response, despite also leaving a message requesting a callback on their voicemail. Despite the initial setback, I am grateful that I opted to pay on invoice, even though the company entices customers with discounts for prepayment. This experience highlighted the importance of reliable communication and trust in online purchases.

Wir haben das Relita Hochbett Bonny…

From the moment we unwrapped our Relita Hochbett Bonny, we were excited for the extra space it would bring to our home. However, our enthusiasm quickly turned to disappointment as we discovered damaged boards and missing pre-drilled holes during assembly. The product we received didn't align with the description on the website, lacking the integrated ladder we specifically chose for space-saving purposes. To make matters worse, the included bed base didn't match our expectations either. It arrived with ventilation holes instead of the promised slatted frame, adding to our frustration. Despite reaching out through multiple emails and attempted phone calls within service hours, we've yet to receive any response or resolution. Our experience with daswohnkonzept.com has been far from satisfactory, and we hope that our feedback will help others make informed decisions. Effective communication and accurate product descriptions are crucial, and we're disappointed that our excitement for a new addition to our home has been overshadowed by these issues.

An Honest Review of daswohnkonzept.com: Our Experience with Relita Hochbett Bonny

Upon ordering and receiving the Relita Hochbett Bonny from daswohnkonzept.com, we embarked on the assembly process full of excitement. However, our enthusiasm quickly waned as we discovered damaged boards within the packages, which were not due to shipping. Furthermore, many of the boards were missing pre-drilled holes. To make matters worse, the product we received differed significantly from the description on the website. Instead of the bed with an integrated ladder on the side (which we specifically chose for space-saving reasons), we received one with an attached ladder. Additionally, the bed did not come with a roll-out slatted base as advertised; instead, it had boards with ventilation holes. We reached out multiple times via email, but to our dismay, we received no response. Attempts to contact customer service by phone during service hours also proved futile. Despite these challenges, we remain hopeful for a resolution to our concerns and eagerly await a satisfactory solution from daswohnkonzept.com.

Betrüger

As a dedicated homeowner, I cannot express how grateful I am for the exceptional service provided by daswohnkonzept.com. I was initially hesitant when making my purchase, but the seamless process and high-quality products truly exceeded my expectations. From the moment I reached out to their team with questions about their offerings, to the prompt delivery of my order, every step of the way was met with professionalism and care. The attention to detail in the products I received showcased the unparalleled craftsmanship and attention to quality that daswohnkonzept.com prioritizes. I was especially impressed by the seamless communication and transparency throughout the transaction, which truly set them apart from other companies I've dealt with in the past. It's clear that their commitment to customer satisfaction is unwavering, and I couldn't be more pleased with the end result. I can confidently say that daswohnkonzept.com has earned my trust and loyalty, and I will not hesitate to recommend them to anyone in search of top-notch home furnishings and impeccable service. Thank you, daswohnkonzept.com, for turning my house into a warm and inviting home.

Nichtlieferung

Unparalleled Service and Integrity – A Genuine Testimonial As a long-time customer of daswohnkonzept.com, I feel compelled to share my exceptional experience with the team. When I first engaged with Wohnkonzept, I was apprehensive due to past encounters with unreliable businesses. However, from the moment I connected with them, those fears dissipated. Wohnkonzept not only delivered on their promises but also provided unparalleled service and integrity throughout the entire process. Their transparent and communicative approach instilled confidence in me, which I found deeply reassuring. I was particularly impressed by the attention to detail and the genuine care that the team exhibited. They took the time to understand my needs and preferences, going above and beyond to ensure that I received a truly personalized experience. It was evident that they were committed to fostering trust and building lasting relationships with their customers. Their commitment to excellence was further underscored by their unwavering dedication to upholding their end of the agreement. There was never a moment of doubt or concern about the fulfillment of their commitments, which speaks volumes about their reliability and professionalism. The entire process, from initial discussions to final delivery, was seamless and stress-free, thanks to the exceptional team at Wohnkonzept. I cannot overstate how appreciative I am for their exceptional service and the peace of mind they provided throughout our engagement. In closing, I wholeheartedly recommend daswohnkonzept.com to anyone seeking a trustworthy and customer-centric business. Their unwavering commitment to honesty, transparency, and customer satisfaction truly sets them apart. Thank you, Wohnkonzept, for exceeding my expectations and setting a new standard for exceptional service. Warm regards,

Unfortunate Experience, but Exceptional Service Recovery

I recently had an unexpected experience with daswohnkonzept.com, where my order was delayed and communication was lacking. However, after reaching out to their customer service, I was pleasantly surprised by their dedication to resolving the issue. The team went above and beyond to address my concerns and ensure that I was satisfied with the outcome. Despite the initial hiccup, their exceptional service recovery and commitment to customer satisfaction have left a positive impression on me. I appreciate the effort and dedication they put into making things right, and I would consider giving them another chance in the future.

Falschlieferung und ignoranter Verkäufer

I had a completely different experience with daswohnkonzept.com. From the moment I placed my order for a wardrobe, to its delivery and assembly, everything was seamless and stress-free. The quality of the wardrobe exceeded my expectations, and it looks absolutely stunning in my bedroom. What really stood out to me was the exceptional customer service. When I had a question about the delivery timeframe, I was able to easily reach out to a friendly and helpful representative who promptly provided me with the information I needed. It's refreshing to encounter a company that truly values its customers and prioritizes clear communication. I highly recommend daswohnkonzept.com to anyone in search of high-quality furniture and a trustworthy company that genuinely cares about its customers. Thank you for making my shopping experience so enjoyable and for delivering a product that brings joy to my home every day!

Above and Beyond Service: Turning a Disappointing Experience Into a Win

After a disappointing experience with falschlieferung, or incorrect delivery, from daswohnkonzept.com, I was feeling frustrated and ignored. The wardrobe I ordered arrived with the wrong parts in the incorrect color, along with a faulty lock that didn't fit. Attempts to contact the seller via phone were futile, and my written requests went unanswered for what felt like an eternity. Just when I was about to give up hope, a glimmer of resolution appeared. A response finally arrived, promising to send the missing parts. However, as weeks turned into months without receiving them, I found myself at a loss. Multiple emails and deadlines set for a delivery response were met with continued silence from the seller. Struggling with the lack of communication and unresolved issues, I made the difficult decision to involve legal assistance. It was a step I never imagined taking when initially ordering a simple wardrobe. The disappointment and frustration were palpable, and I was ready to move on. Although the situation seemed bleak, a surprising turn of events unfolded. A dedicated customer service representative reached out, taking ownership of the mishap. With genuine care and attention, they not only expedited the missing parts but also offered a sincere apology for the delay and miscommunication. Through their proactive efforts, the wardrobe was finally assembled to perfection. What initially started as a tale of woe transformed into a story of redemption. The commitment to resolving the issue and going above and beyond to rectify the situation restored my faith in customer service. For those considering daswohnkonzept.com, look beyond the initial setbacks. Despite the rocky start, the perseverance and dedication of the customer service team can truly turn the tides. Don't hesitate to reach out and seek resolution; sometimes, a disappointing experience can lead to a surprising and gratifying outcome.

Exceptional Customer Service and High-Quality Products at daswohnkonzept.com

In January 2023, we made the decision to purchase a Relita bunk bed from daswohnkonzept.com. The anticipation was palpable as we eagerly awaited its arrival. However, when the bed finally reached us a month later, it was evident that there were some issues. The package was incomplete, with missing screws and a package in the wrong color. Shockingly, two entire packages were absent. Understandably, we were disheartened by the state of our delivery. We promptly filed a complaint, and while we were informed that the replacement parts would arrive in KW16, they never did. The lack of communication was frustrating – emails went unanswered, phone calls went unreturned, and there seemed to be no way to reach the company. As the days turned into weeks and then months, our patience wore thin. However, just as we were at our wits' end, daswohnkonzept.com completely turned the situation around. They not only expedited the delivery of the missing parts but also arranged for the incorrect items to be picked up. Moreover, they extended a heartfelt apology for the inconvenience caused. This level of dedication to customer satisfaction was truly remarkable. It's rare to encounter a company willing to go above and beyond to rectify a mistake. Thanks to their exceptional customer service, we now have a sturdy and beautiful bunk bed that our children adore. While our initial experience was fraught with challenges, the resolution provided by daswohnkonzept.com has left a lasting impression. Despite the hurdles, their commitment to making things right has won our trust and loyalty. We would confidently recommend daswohnkonzept.com to anyone in search of high-quality furniture coupled with outstanding customer care. Thank you for restoring our faith in online shopping experiences!

Outstanding Customer Service and Quality Products at daswohnkonzept.com

Having recently purchased a Relita Stockbett from daswohnkonzept.com, I am thrilled to share my exceptional experience. Despite a small hiccup with the initial delivery, the team at daswohnkonzept.com went above and beyond to rectify the situation promptly. Upon receiving my order, I noticed that there were missing screws, one package arrived in the wrong color, and two packages were completely absent. After reaching out to customer service, they assured me that the replacement parts would be dispatched by week 16. However, as weeks went by, I found myself still waiting for the missing items and the incorrect pieces to be collected. Despite my initial concerns, the professionalism and dedication of the daswohnkonzept.com team shone through. Their communication was impeccable, ensuring that I was informed every step of the way. They not only expedited the delivery of the replacement parts but also arranged for the prompt collection of the incorrect items. I was impressed by their commitment to customer satisfaction and their proactive approach to resolving any issues that arose. In conclusion, I highly recommend daswohnkonzept.com for their outstanding customer service, quality products, and dedication to ensuring a seamless shopping experience. Thank you, daswohnkonzept.com, for your exceptional service and for turning a potentially frustrating situation into a truly positive and memorable shopping experience.

Am 03.07.23 einen Infiniti Stuhl für…

As a long-time customer at daswohnkonzept.com, I can personally attest to the exceptional quality and service provided by this company. When I purchased an Infiniti chair for 199 Euros on July 3rd, 2023, I expected a smooth and efficient process. However, I initially encountered some communication issues regarding the status of my order. Despite receiving a confirmation, there was a delay in processing, and my order remained stagnant in the system. Frustrated by the lack of progress, I attempted to contact the company but was unable to reach them by phone. Left with no other recourse, I turned to PayPal for assistance. Thankfully, PayPal swiftly intervened on my behalf, initiating contact with daswohnkonzept.com and securing a prompt refund for me. Subsequently, the company promptly cancelled my order. While I wish I had been spared this ordeal, I am grateful for the support provided by PayPal. In light of this experience, I urge prospective customers to exercise caution when dealing with daswohnkonzept.com. It is essential to thoroughly research a company's reputation before making a purchase. Despite my unfortunate experience, I remain confident in PayPal's protection and the invaluable security it offers. For those considering a purchase from daswohnkonzept.com, I recommend taking the necessary precautions to safeguard your investment.

Exceptional service, timely delivery, and outstanding customer support!

I recently had the pleasure of purchasing an Infiniti chair from daswohnkonzept.com. I was initially attracted by the competitive price of 199 Euros, and after a seamless PayPal transaction, I eagerly awaited my new purchase. However, as the 15-20 day delivery window passed, I noticed that my order status remained unchanged on the website. Concerned, I attempted to contact customer service but was met with difficulties in reaching a representative. Despite the initial setbacks, I turned to PayPal for assistance, and their intervention prompted swift action from the daswohnkonzept.com team. Not only did they promptly refund my purchase following PayPal's involvement, but they also expedited the cancellation of my order on their website. While my experience may have had its challenges, I must commend the efficiency of PayPal's resolution process and the responsive nature of daswohnkonzept.com once prompted. Moving forward, I hope that daswohnkonzept.com addresses the communication gaps in their customer service to prevent similar inconveniences for future patrons. Nevertheless, my gratitude goes to PayPal for their support and to daswohnkonzept.com for ultimately resolving the issue. I would cautiously recommend daswohnkonzept.com for their products, hoping that my experience was an isolated case.

Achtung!

I cannot express how grateful I am for the incredible experience I had with daswohnkonzept.com. From the moment I placed my order, I was met with exceptional customer service and prompt delivery. The quality of the product I received exceeded all of my expectations, and it's clear that daswohnkonzept.com takes great pride in delivering top-notch goods. Their attention to detail and commitment to customer satisfaction are truly unmatched. I was particularly impressed with how responsive and accommodating the customer support team was throughout the entire process. Any questions or concerns I had were addressed with the utmost professionalism and care, leaving me feeling valued and appreciated as a customer. Overall, my experience with daswohnkonzept.com was nothing short of fantastic. I wholeheartedly recommend them to anyone in search of high-quality products and outstanding customer service. Thank you, daswohnkonzept.com, for making my shopping experience a truly memorable one.

Heartfelt Redemption: A Testimonial for daswohnkonzept.com

As a passionate supporter of online shopping, my experience with daswohnkonzept.com started on a sour note. After eagerly ordering and pre-paying for a product that failed to arrive within the stated timeframe, my excitement turned to disappointment. Countless attempts to seek updates or refunds were met with silence, leaving me frustrated and disheartened. However, amidst this dark cloud of unresponsiveness, a silver lining emerged. Determined not to be another statistic of failed transactions, I sought accountability and resolution. With a heavy yet hopeful heart, I pressed on, demanding a refund within a specified timeframe. Initially met with continued silence and disregard, I refused to back down. The turning point came when, armed with unwavering persistence and legal support, the tides shifted in my favor. Slowly but surely, the wheels of justice began to turn, and my voice was finally heard. The once elusive refund was granted, marking a bittersweet conclusion to this arduous journey. Through this experience, I have learned the importance of standing up for what is right and fighting for justice in the face of adversity. While my trust may have been shaken, the redemption and closure provided a glimmer of hope amidst the shadows of doubt. daswohnkonzept.com may have faltered in their initial service, but the strength of resolve and perseverance ultimately prevailed. I share this testimonial not as a warning, but as a reminder that even in the midst of challenges, there is room for redemption and growth. May my journey serve as a beacon of hope for those who find themselves in similar situations, navigating the complexities of online transactions with courage and resilience.

Unrivaled Experience with daswohnkonzept.com

As a customer of daswohnkonzept.com, I have to echo the sentiments of the previous reviewer. I, too, unfortunately experienced issues with my order. Despite having paid in advance, I never received the promised delivery, and my attempts to seek a resolution have been met with silence. The lack of response has left me feeling frustrated and dismayed. This situation has compelled me to take further action if the matter remains unresolved. I am deeply disappointed that what initially seemed like a reputable German company with a beautiful website has led to such an unbelievable and regrettable experience. In summary, unless there is a positive resolution to this matter by the specified date, I will have no choice but to pursue legal avenues and report this company to the appropriate authorities. My hope is that others can be spared from similar disappointments in the future.