Introduction

DeAgostini.ru is an online store that offers a wide variety of products such as collectibles, miniatures, DIY kits, and other fascinating items for hobbyists and enthusiasts. It is a subsidiary of De Agostini, an Italian-based publishing company that specializes in crafting magazines, toys, and merchandise since 1901.

Pros and Cons

Pros: - A vast selection of products for hobbyists and enthusiasts - High-quality products and materials used - Interesting and engaging DIY kits - Good customer support - Easy-to-use website interface Cons: - Slightly higher prices as compared to other hobbyist stores - Limited free shipping options - Occasional issues with product availability and shipping delays

User Experience

DeAgostini's website is user-friendly, with a simple layout and easy navigation. Users can easily browse through the different categories of products, and there is enough information available on each product page for customers to make well-informed decisions. Additionally, customers can quickly locate relevant information about shipping, returns, and customer service.

Pricing and Value for Money

The pricing of DeAgostini's products is slightly higher than that of other stores. However, the high-quality materials used and the unique designs make the products worth the price. Additionally, the company occasionally offers discounts and promotions that help in reducing the final costs.

Alternatives

Some of the alternatives to DeAgostini include Miniature Market, Hobby Lobby, and Michaels. Each of these stores offers a wide range of products for hobbyists and enthusiasts.

Customer Service

The customer support team at DeAgostini is efficient and helpful. They provide timely responses to customer queries via phone and email, and strive to resolve any issues with orders, shipping, or returns.

Product Quality and Selection

DeAgostini offers a vast selection of quality products that cater to the diverse interests of hobbyists and enthusiasts. The products are well-crafted, durable, and made from high-quality materials. The various product categories include models and miniatures, collectibles, and DIY kits.

Website Usability

DeAgostini's website is easy to use, with a simple and intuitive interface. The website is well-organized, with clear product descriptions and images that aid customers in making informed purchasing decisions.

Returns and Exchanges

DeAgostini has a clear return policy, allowing customers to return or exchange products within 14 days of receipt. However, the customer is responsible for the return shipping costs, and the products must be unused and in their original packaging.

Promotions and Discounts

The company occasionally offers discounts and promotions to customers. Customers can take advantage of these offers to reduce the final cost of their orders.

Reputation

DeAgostini has a good reputation in the hobbyist community. They are known for their quality products, unique designs, and excellent customer service.

Payment Options

DeAgostini accepts multiple payment options, including credit cards, PayPal, and bank transfers. Customers can choose their preferred payment mode during checkout.

Loyalty Programs

DeAgostini does not have a loyalty program at present, but they occasionally offer customer rewards and discounts.

Customer Reviews

Customers have generally positive reviews of DeAgostini's products and services. They appreciate the unique designs and high-quality materials used in the products.

Community Involvement

DeAgostini is not very actively involved in community activities, but they do occasionally participate in hobbyist events and exhibitions.

Shipping and Costs

DeAgostini ships products to most countries worldwide. The company offers multiple shipping options, including standard and express shipping, with costs varying depending on the type of service and the weight and volume of the package. The company occasionally offers free shipping on select products or on orders that meet a specific minimum order value.