Introduction
DecoratorsBest.com is an online retailer of designer fabrics, wallpaper, and home décor products. The company operates from its headquarters in New York City and has been in business for over a decade. It offers a wide selection of high-quality decorative items from some of the best-known brands in the industry.
Pros and Cons
Pros:
- A vast collection of premium designer home décor items
- Excellent customer service
- Free shipping on orders over $100
- Easy and convenient returns and exchanges
Cons:
- Pricing is slightly higher than some competitors
- No loyalty program
- Shipping charges may be expensive for smaller orders
User Experience
The website is easy to navigate, and the products are well-organized. Users can browse by categories, color, pattern, and brand. The website also offers a wide range of helpful guides and resources, including a blog that provides tips on decorating and design.
Pricing and Value for Money
The prices of products offered by DecoratorsBest.com are generally higher compared to their competitors. However, considering the quality of the products and the fact that it offers designer brands, the prices are justifiable. Further, the company provides free shipping on orders above $100.
Alternatives
Some of the popular alternatives to DecoratorsBest.com include Fabric.com, Jo-Ann Fabric, and Wallpaper Direct. These retailers also offer a wide range of decorative items, fabrics, and wallpapers, albeit at slightly lower prices than DecoratorsBest.com.
Customer Service
DecoratorsBest.com has an excellent reputation for customer service, offering phone and email support, as well as live chat. The company also offers a 30-day return policy, free shipping on orders above $100, and hassle-free returns and exchanges.
Product Quality and Selection
The website offers a vast selection of designer home décor items, fabric, and wallpaper from some of the best-known brands in the industry. The company takes pride in ensuring that all its products meet high-quality standards.
Website Usability
The website is user-friendly, with a modern and clean layout that is easy to navigate. Products are well-organized, and the search function is efficient.
Returns and Exchanges
The company offers a 30-day return policy on all its products. The return process is hassle-free and straightforward, and customers can receive a refund, credit, or exchange.
Promotions and Discounts
DecoratorsBest.com frequently runs promotions, including discounts on particular brands or categories, giving customers excellent value for their money.
Reputation
DecoratorsBest.com has a solid reputation for providing high-quality designer products and exceptional customer service.
Payment Options
The company offers a variety of payment options, including all major credit cards and PayPal.
Loyalty Programs
DecoratorsBest.com does not offer a loyalty program.
Customer Reviews
Customer reviews on DecoratorsBest.com are overwhelmingly positive, with praise for its excellent customer service, quality of products, and easy returns process.
Community Involvement
DecoratorsBest.com promotes community involvement through its social media platforms where it shares helpful tips and tricks on how to decorate and design homes.
Shipping and Costs
The company provides free shipping for orders above $100, but shipping charges for smaller orders may be expensive. DecoratorsBest.com ships to the US and internationally, and shipping times generally vary between three to ten days. The company also provides tracking information for all shipments.
In conclusion, DecoratorsBest.com is an excellent online retailer for high-quality, designer home décor items. The website is easy to navigate, and customer service is exceptional. While prices are slightly higher than competitors, the quality of the products and the overall experience make it well worth it.