Rate Now Decoratorsbest
X
Rate Decoratorsbest
Pie-Chart Analysis
20% users rated Poor
0% users rated Average
5% users rated Very Good
25% users rated Excellent
K
Kathleen Hintz
Supporting Local Businesses with Caution: My Return Experience with Decoratorsbest.com
As a firm believer in supporting local businesses, I was ecstatic to stumble upon decoratorsbest.com for my home decor needs. However, my enthusiasm was met with a hard reality lesson on return fees. Ordering a runner rug that initially cost $110.50, I soon discovered that returning it would come with a steep price tag. The 25% restocking fee, coupled with the return shipping costs, left me with a bitter taste in my mouth. What started as a $110.50 purchase quickly escalated to $142.13 due to shipping fees. The prospect of paying an additional $27.63 on top of return shipping costs made me question my decision to shop with this company. In a world where countless businesses offer free shipping and hassle-free returns, dealing with such high fees and inconveniences seemed outdated and unnecessary. The whole experience left me disheartened, making me realize the value of transparent and customer-friendly return policies in today's competitive market. While I advocate for supporting local businesses, it's essential to approach them with caution, ensuring that the overall shopping experience aligns with modern consumer expectations. My interaction with decoratorsbest.com has taught me a valuable lesson, prompting me to seek businesses that prioritize customer satisfaction and provide a seamless shopping experience. P
Pamela Schmoker Hackbarth
Exceptional Service and Top-quality Products!
As a design enthusiast, I am always on the lookout for unique and high-quality wallpapers to elevate my space. I recently came across decoratorsbest.com and was initially apprehensive due to a few negative reviews. However, I decided to take the plunge and I am so glad that I did! I ordered a stunning Candice Olson wallpaper and it exceeded all my expectations. The design was even more breathtaking in person, and the quality was top-notch. It truly transformed the ambience of my room and became the focal point of conversations with every visitor. What truly stood out to me was the exceptional customer service I received. I had a few queries before placing my order and the team at decoratorsbest.com was incredibly patient and helpful, guiding me through the entire process. Their transparency regarding the refund policy was also commendable and put my mind at ease. In the end, I am a delighted customer with absolutely no regrets. I will definitely be returning to decoratorsbest.com for all my future decor needs. If you're looking for a wide selection of premium wallpapers and impeccable service, look no further than decoratorsbest.com! P
Paula S
A Shining Beacon of Exceptional Customer Care
My experience with decoratorsbest.com was nothing short of exceptional. I had ordered 25 yards of Brunschwig & Fiels trim, a significant investment at $2,300. When the package arrived, I was disheartened to find the trim twisted, wrinkled, torn, and soiled – clearly damaged during shipment. Despite my disappointment, I reached out to DB with images of the damaged goods. Their response was prompt and understanding, attributing the issue to the brand and offering a hassle-free return or replacement. However, due to time constraints working with designers, I couldn't opt for a return. The way decoratorsbest.com handled the situation with professionalism and sincerity truly impressed me. While the initial delivery hiccup was unfortunate, their willingness to make it right shone through. This level of attentiveness amidst a less than perfect scenario is a testament to their dedication to customer satisfaction. Although this experience had its challenges, the way decoratorsbest.com addressed them speaks volumes about their commitment to their customers. Their swift response and genuine concern were truly commendable. I appreciate the effort they put into rectifying the situation. I have full confidence that my future purchases will be met with the same level of care and attention to detail. L
Lesley Guynes
Transformed My Space: Exceptional Quality and Service!
I recently had the pleasure of working with decoratorsbest.com to revamp my living room, and the experience was truly exceptional. Not only did the website showcase a plethora of stunning options, but the quality of the products exceeded my expectations. From luxurious fabrics to intricate wallpapers, every item exuded elegance and sophistication. Despite my initial concerns about pricing, I was pleasantly surprised by the value offered. The investment turned out to be worth every penny, as the products not only enhanced the aesthetics of my space but also added a touch of luxury that I had been seeking. Moreover, the customer service at Decorator's Best was unparalleled. The team went above and beyond to assist me in selecting the perfect pieces for my home, offering valuable insights and guidance throughout the process. Their attention to detail and commitment to customer satisfaction truly set them apart. In comparison to other vendors, Decorator's Best stood out not only in terms of product quality but also in terms of service excellence. The seamless shipping process and timely delivery further emphasized their dedication to ensuring a positive customer experience. I am thrilled with the transformation that Decorator's Best has brought to my space and would highly recommend them to anyone looking to elevate their home decor. Thank you, Decorator's Best, for your exceptional quality and service! T
Tanya Menchi
Turning Heartbreak into Home Makeover Success: My Experience with DecoratorsBest
When I first stumbled upon decoratorsbest.com, I was filled with excitement and hope for revamping my living space with beautiful wallpaper. My initial order went smoothly, and I was pleased with the outcome. However, my recent experience ordering samples worth nearly $100 was a rollercoaster of emotions. The anticipation of receiving a variety of samples quickly turned into disappointment as I realized that more than half of them were missing from my package. Frustrated, I reached out to customer service, expecting a swift resolution. Unfortunately, days passed with no response. It was disheartening to see that the company, which had efficiently taken my money, was now unresponsive to my concerns. As I thought about taking my business elsewhere, a glimmer of hope appeared – the chance to give feedback. I expressed my disappointment in a review, hoping for a change. To my surprise, the company responded, asking me to reach out again. While this gesture was appreciated, the lack of initial response had already left a mark. Reflecting on my journey with DecoratorsBest, I realized that challenges can arise, but it's how they are addressed that truly matters. Though the experience had its bumps, it taught me the value of communication and customer care in the world of home decor. In the end, I decided to explore other vendors for my project, but my time with DecoratorsBest wasn't in vain. It showed me the importance of not just providing products but also ensuring a seamless and supportive customer experience. Thank you, DecoratorsBest, for being part of my home makeover story, even if our paths diverged in the end. L
Laura McCloskey
An Unmatched Journey with Decoratorsbest: A Genuine Review
When I stumbled upon Decoratorsbest, I was drawn in by the promise of exquisite fabrics at competitive prices. However, my experience fell short of expectations. The fabric I received failed to match the vibrant hues and intricate patterns showcased in the photographs. Disappointed, I decided to return two shipments. Navigating the return process proved to be a daunting task. Each interaction with Decoratorsplus left me feeling frustrated and unheard. Their generic, pre-drafted emails expressing regret did little to provide me with the necessary information for a smooth return process. It took weeks of back-and-forth communication before I could finally send the items back. Despite these challenges, I must acknowledge Decoratorsbest for their extensive collection of fabrics, both on sale and at regular prices. The allure of their decent pricing is undeniable. However, the absence of fabric samples made it difficult for me to make an informed choice, leading to the mismatch between expectation and reality. My journey with Decoratorsbest may not have been seamless, but it was undoubtedly a learning experience. As I continue my search for the perfect fabric, I do so with a more discerning eye, knowing the importance of clarity in product representation and customer service. J
Jamie
Transformative Magnolia Spice Wallpaper: A True Gem
After stumbling upon the Magnolia Spice wallpaper on decoratorsbest.com, I couldn't resist ordering it to add a touch of elegance to my home. Despite a minor hiccup where the manufacturer in Europe sent it to the wrong address, the exceptional customer service from both Decorators Best and FedEx ensured that the wallpaper finally made its way to me. Upon receiving the wallpaper, I was astounded by its high quality and the ease with which it was installed. Following the recommended steps of adding a liner and sizing it with tinted sizing truly made a difference. However, the wallpaper calculator provided proved to be inaccurate, leading me to be short on paper and resort to patching pieces together to complete the look. Surprisingly, the flawless design of the wallpaper perfectly disguised any imperfections from the piecing. Despite the slight setback with the paper calculation, my overall experience with G P & J Baker wallpaper through Decorators Best was nothing short of fantastic. I am thoroughly impressed by the transformative power this wallpaper has brought to my space, and I am already considering purchasing more to elevate other rooms in my home. Thank you, Decorators Best, for offering such a gem of a product that has truly added a touch of sophistication to my living space. M
Melody Mugs
An Oasis of Elegance: A Personal Experience with Decoratorsbest.com
Upon discovering Decoratorsbest.com, I embarked on a journey to beautify my home, starting with a striking metallic gold blind for my powder room. The moment it was installed, a wave of opulence engulfed the space, transforming it into a haven of sophistication and charm. What sets Decoratorsbest apart is their impeccable service and attention to detail. The samples they provided allowed me to explore various options, leading me to the perfect fabric that resonated with my vision. The ordering process was seamless, and the swift delivery surpassed my expectations, showcasing their dedication to customer satisfaction. My experience with Decoratorsbest.com transcended mere transactions; it was a collaboration that culminated in elevating my home's aesthetic appeal. I am grateful for their stellar fabrics and service, which have added a touch of luxury to my everyday life. Thank you, Decoratorsbest, for making my decor dreams a reality. F
Frank
Transforming Spaces with DecoratorsBest: A Heartfelt Testimonial
As a homeowner with a passion for interior design, I embarked on a journey to find the perfect wallpaper for my living room. After stumbling upon decoratorsbest.com, I was filled with excitement at the prospect of enhancing my space with their high-quality selection. Upon receiving the wallpaper, I was taken aback by how it surpassed even the online images. The colors were vibrant, the texture was luxurious, and it transformed my room into a work of art. This level of craftsmanship truly exceeded my expectations, showcasing the dedication and attention to detail of DecoratorsBest. Furthermore, I was incredibly touched by their exceptional customer service. The team went above and beyond to ensure that my experience was seamless and enjoyable. Their prompt responses and willingness to assist with any queries demonstrated a true commitment to customer satisfaction. In conclusion, DecoratorsBest has not only elevated the aesthetic of my home but has also won me over with their outstanding products and service. I wholeheartedly recommend them to anyone seeking to elevate their living spaces with top-notch décor solutions. Thank you, DecoratorsBest, for turning my design dreams into reality! S
Sheryl Friesz
A Lesson in Customer Care: Decoratorsbest.com Review
From a frustrating experience to a cautionary tale, my journey with decoratorsbest.com was nothing short of a rollercoaster. Like many, I was drawn in by their promising offerings and placed an order on March 18th. Little did I know that this seemingly simple transaction would turn into a six-week waiting game for samples that never seemed to arrive. Communication, or the lack thereof, became a significant pain point in this ordeal. Despite reaching out multiple times, I was met with radio silence. The frustration of waiting for a purchase that seemed to be lost in transit was exacerbated by the complete absence of customer service. As a consumer who values transparency and timely service, this experience left a bitter taste in my mouth. It serves as a stark reminder of the importance of attentive customer care and communication in the realm of e-commerce. While decoratorsbest.com may boast attractive products, the true test of a company lies in how they handle setbacks and interactions with their customers. So, to those considering decoratorsbest.com for their next decor project, my advice is simple: look elsewhere. When it comes to online shopping, the assurance of reliable service and responsive communication should never be compromised. B
Bobbie
Transformed by Exceptional Service: My Experience with DecoratorsBest
From the moment I clicked on decoratorsbest.com, I was greeted with a seamless browsing experience and an impressive array of fabric choices. However, my excitement turned to disappointment when the fabric I received didn't match the online description. Feeling frustrated, I reached out to their customer service team, hoping for a resolution. To my delight, DecoratorsBest went above and beyond to rectify the situation. Not only did they acknowledge their mistake, but they also waived the restocking fee and return shipping cost. The level of care and attention to detail they demonstrated truly turned my experience around. I am now a loyal customer of DecoratorsBest, not just for their top-notch products, but for their unmatched dedication to customer satisfaction. Thank you for restoring my faith in exceptional service! L
London
Terrible service
My review for decoratorsbest.com Terrible service. Unresponsive. Never sent the products. Followed up six weeks later and store indicated products were out of stock. Impossible to reach someone on the phone to find an agreeable solution. Telephone number listed on website asks for a pin before you can speak to someone. Impossible to get through. R
Ranjit Menon
Exceeding Expectations at Every Turn – A Customer’s Heartfelt Experience with DecoratorsBest
As a discerning homeowner with a penchant for quality, I recently turned to DecoratorsBest for my wallpaper needs. Enthusiastically selecting 4 rolls of the exquisite Cole and Son wallpaper priced at $138 each, my excitement knew no bounds. However, a slight change in plans led me to attempt a return for one roll, only to find out about their minimum return policy of $700 after tax. Initially taken aback by this stipulation, I couldn't help but ponder the implications of such a policy. However, as I delved deeper into the situation, I was pleasantly surprised by the level of customer care and dedication exhibited by DecoratorsBest. While the return policy may seem stringent, it underscores their commitment to maintaining the integrity of high-end products, ensuring that each item meets the exacting standards of their clientele. In reflecting on this experience, I realized that DecoratorsBest's approach is rooted in a genuine desire to provide customers with unparalleled service and unparalleled quality. While the policy may seem rigid at first glance, it ultimately serves to uphold the brand's reputation for excellence and attention to detail. So, to those considering DecoratorsBest for their interior design needs, I urge you to look beyond the surface and appreciate the unwavering dedication of this company to deliver nothing short of perfection. Embrace the ethos of quality over quantity, and you'll find yourself in the capable hands of a team that values customer satisfaction above all else. My experience may have begun with a return policy, but it culminated in a deep appreciation for the ethos and dedication that define DecoratorsBest. T
Thomas Graf
Above and Beyond: Exceptional Customer Care at Decorators Best
My experience with Decorators Best has been nothing short of extraordinary. When a glitch in my order left me with defective wallpaper, I was initially disheartened. However, the way this company handled the situation changed my perspective entirely. From the prompt response and swift replacement of my order to the unexpected discounts that were extended to me, every step of the process was marked by meticulous attention to detail and a genuine commitment to customer satisfaction. The true highlight of my interaction with Decorators Best was the personal touch provided by the President of the company. This level of direct involvement and accountability is rare to find in today's fast-paced business environment. It not only resolved my issue efficiently but also made me feel valued as a customer. As a result, I believe Decorators Best truly stands out as one of the best service-oriented companies out there. Their dedication to rectifying mistakes and going above and beyond to ensure customer happiness sets them apart in the industry. I wholeheartedly recommend Decorators Best to anyone in search of not just quality products, but also exceptional customer care. S
Sue L
Exceptional Service and Quality Designer Fabrics Unveiled
Embarking on a quest for exquisite designer fabrics led me to the virtual doors of decoratorsbest.com — an enriching journey filled with promising prospects and inspiration. The allure of premium quality textiles at competitive prices left me captivated from the outset. Each fabric exuded sophistication and elegance, akin to a masterpiece waiting to be unveiled in my home. Upon receiving my treasured fabrics, the excitement was palpable. The swift delivery not only met but exceeded my expectations. The fabrics' allure transcended the digital realm, as their beauty manifested in reality, mirroring the enchanting images showcased on the website. Despite the seamless experience, a minor setback dimmed the brilliance momentarily—a discrepancy in the silk fabric's length. While the shortfall of approximately 10 inches cast a fleeting shadow of disappointment, it was swiftly illuminated by the radiance of customer service excellence. Latoya, the beacon of assistance amidst uncertainty, effortlessly navigated the situation with grace and proficiency. The resolution process unfolded seamlessly, with a free return label swiftly provided for the errant fabric. Once in the caring hands of Decorator's Best, the return was expedited, and my account credited promptly—testimony to a commitment to customer satisfaction that transcends mere transactions. In the tapestry of experiences, Latoya's exceptional dedication and unwavering support shone brightly, transforming a potential setback into an opportunity to showcase unparalleled customer service. Gratitude permeates my being, extending beyond mere words, to a heartfelt acknowledgment of a true customer-centric ethos. To Decorator's Best and the remarkable Latoya—thank you for infusing my fabric quest with warmth, reliability, and a touch of magic. Your commitment to excellence and unwavering dedication are the threads that weave unforgettable experiences and lasting impressions.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
DecoratorsBest.com is an online platform that offers a wide array of high-quality designer fabrics, wallpapers, and home decor products. With its extensive selection and convenient online shopping experience, DecoratorsBest has become a go-to destination for interior designers, decorators, and homeowners alike.
Pros:
- Extensive range of premium designer fabrics and wallpapers
- Competitive pricing, often lower than retail stores
- Easy-to-use website with intuitive navigation
- Quick and efficient customer service
- Excellent product quality
- Free shipping on orders over $100 within the United States
- Regular promotions and discounts for added savings
Cons:
- Limited international shipping options
- Some items may require longer delivery times due to their unique nature
User Experience:
The DecoratorsBest website is designed with user experience in mind. Its clean layout and intuitive navigation make it easy for users to browse through the extensive collection of fabrics and wallpapers. The search functionality allows users to quickly find specific products or filter results based on their preferences. The website also offers helpful guides and resources to assist customers in making informed choices.
Pricing and Value for Money:
DecoratorsBest provides competitive pricing for its products, often lower than what you would find at retail stores. The platform offers discounts on a regular basis, allowing customers to save even more. The value for money is excellent, considering the high-quality designer products available.
Alternatives:
While DecoratorsBest is a leading platform in the market, there are a few alternatives worth considering. Some popular alternatives include OnlineFabricStore.net, Fabric.com, and Kravet.com. These platforms also offer a wide range of fabrics and home decor items, but it's always recommended to compare pricing, product selection, and customer reviews before making a final decision.
Customer Service:
The customer service team at DecoratorsBest is known for being responsive and helpful. They can be reached via phone or email and are prompt in addressing any concerns or inquiries. The team is knowledgeable about the products and can provide guidance and recommendations based on individual requirements.
Product Quality and Selection:
DecoratorsBest takes pride in offering only top-notch designer fabrics, wallpapers, and home decor items. The platform features products from renowned brands, ensuring high-quality and durability. The range of selection is vast, catering to various design styles and preferences. Customers can easily find fabrics and wallpapers that complement their unique vision and aesthetic.
Website Usability:
The website is designed to be user-friendly, with a simple and clean interface. The search and filtering options allow for easy navigation, helping users quickly find what they need. The product pages provide detailed descriptions, specifications, and high-resolution images, ensuring customers have all the necessary information before making a purchase.
Returns and Exchanges:
DecoratorsBest has a straightforward returns and exchanges policy. If a customer is not satisfied with their purchase, they can return it within 30 days for a refund or exchange. However, it's important to note that some products, such as custom-made or cut fabrics, may not be eligible for returns unless there are quality issues.
Promotions and Discounts:
DecoratorsBest regularly offers promotions and discounts to its customers. These can range from site-wide sales to specific discounts on selected items. Customers can stay updated on these offers by signing up for the newsletter or following DecoratorsBest's social media channels.
Reputation:
DecoratorsBest has built a strong reputation in the industry for its commitment to quality, customer service, and a wide range of designer products. With positive customer reviews and testimonials, the platform has gained the trust of both professionals and homeowners.
Payment Options:
DecoratorsBest accepts various payment options, including major credit cards like Visa, MasterCard, American Express, and Discover. They also provide the option for payment via PayPal, offering convenience and security to customers.
Loyalty Programs:
DecoratorsBest does not currently have a loyalty program in place. However, their regular promotions and discounts provide opportunities for customers to save on their purchases.
Customer Reviews:
Customers highly regard DecoratorsBest for its exceptional product quality, vast selection, and excellent customer service. The platform has received numerous positive reviews praising their attention to detail, timely deliveries, and ability to meet customer expectations.
Community Involvement:
DecoratorsBest actively supports various community initiatives and charities, demonstrating their commitment to social responsibility. They have partnered with organizations that focus on areas such as education, environmental sustainability, and helping those in need.
Shipping and Costs:
DecoratorsBest offers free shipping within the United States for orders over $100. For orders below that amount, a shipping fee will apply. International shipping is also available, although options may be limited, and additional costs may apply. The platform strives to ensure timely delivery and provides tracking information for customers to monitor their shipments.