Deelat Reviews

Voted Good (5/5)

61 Votes

40 Reviews

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In the Construction & Manufacturing category

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5% users rated Terrible
0% users rated Poor
5% users rated Average
15% users rated Very Good
75% users rated Excellent
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L L. Fox
708 days ago

Pretty good.

Launched into a sea of uncertainty, I navigated my way through deelat.ca with cautious optimism. Despite a minor hiccup in getting the order straight, the warmth of the customer service team washed over me, easing any lingering frustration. Oh, and the delivery? Lightning fast. My product? Exceptional. The website may not have been seamless, but the genuine care from the staff and the quality of the product truly won me over. Smooth sailing indeed. Thank you, deelat.ca, for making a customer feel valued and appreciated.
L L. Fox
708 days ago

Impressively Seamless Shopping Experience at Deelat.ca – A Pleasant Surprise!

Embarking on my online shopping journey at Deelat.ca, I must say, I was pleasantly surprised by the overall experience. While the initial process of getting my order straight posed a bit of a challenge due to inventory discrepancies on the website, the rest of my transaction unfolded smoothly like a well-oiled machine. The real game-changer for me was the swift delivery service that surpassed my expectations. Within no time, the product I had ordered was in my hands, ready to be put to good use. Not to mention, the quality of the product itself exceeded my expectations, proving to be a valuable addition to my collection. Moreover, the courteous and helpful staff at Deelat.ca truly stood out, adding a personal touch to the entire shopping process. Their professionalism and friendly demeanor enhanced my overall satisfaction with the company. In conclusion, my experience at Deelat.ca was nothing short of impressive. Despite the initial hiccup, the seamless navigation of the website, prompt delivery, top-notch product quality, and exceptional customer service have won me over as a loyal customer. I highly recommend Deelat.ca to anyone seeking a reliable and efficient online shopping experience.
J jlntgn
757 days ago

Fantastic sump pump

My experience with deelat.ca has been truly exceptional. After purchasing their sump pump, I was amazed by its performance. It effectively turns on and off as needed, efficiently pumping out water without any hiccups. What's more, I was pleasantly surprised by its weight and the incredibly low price, which was a steal compared to similar products available locally. The shipping was incredibly fast, and I didn't encounter any unexpected duties upon delivery, making the entire process hassle-free. However, I did encounter a discrepancy in the pump's capacity. While the website and datasheets stated a capacity of 220 GPM, the label on the pump indicated 180 GPM. This inconsistency was a bit disheartening and something I believe the company should address to provide clarity and accuracy to their customers. Despite this, I found a solution by using a flexible rubber coupling to match the actual outlet size, and the pump continued to impress me with its performance. In terms of customer service, I received reward points for writing a review, but I want to be transparent and disclose that fact in my testimonial, as per TrustPilot's policy. To sum up, the pump itself is a powerhouse, easily deserving a 4.5 out of 5 rating. The shipping process was flawless, earning a solid 5 out of 5. However, the discrepancy in the pump's capacity was a letdown, so I rate the overall experience at 4 out of 5. I would recommend reaching out to the company before making a purchase to ensure complete alignment between the product description and the actual item. Despite this hiccup, I am genuinely pleased with the pump's performance and the overall customer experience.
J jlntgn
757 days ago

Unmatched Performance and Remarkable Service at deelat.ca

From the moment I installed the sump pump from deelat.ca, I knew I had made the right choice. The pump not only effectively handled the water in my basement with its seamless on and off functions, but it did so with a level of efficiency that surpassed my expectations. Despite its heavyweight, the pump's performance made it worth every penny, especially considering the competitive price compared to local options. Additionally, the swift shipping process was a pleasant surprise, and I appreciated not having to deal with any unexpected duties upon delivery. While the advertised capacity of 220 gpm initially caught my eye, I was disappointed to discover that the pump's label stated 180 gpm. This inconsistency in information was a letdown and could have been avoided with more accurate product descriptions on the website. One notable improvement suggestion would be to include detailed drawings of the pump's outlet in the datasheets. This would prevent any surprises upon the pump's arrival and ensure a smoother installation process, potentially saving customers the hassle of acquiring additional components like rubber couplings. Furthermore, I must disclose that I received reward points in exchange for this review. While this influenced my decision to share my feedback, I assure you that my opinions are genuine and unbiased, as I value transparency in all my interactions. In conclusion, the sump pump itself deserves a rating of 4.5 out of 5 for its impressive performance, while the shipping process earns a solid 5 out of 5. However, the misleading marketing tactics regarding the pump's specifications are unacceptable and warrant further attention from the company. Before making a purchase, I recommend reaching out to deelat.ca directly to confirm the product details and avoid any discrepancies between expectation and reality. Trust me; it's worth the extra verification to ensure a seamless experience with this powerful sump pump.
M Matthew Robertshaw
803 days ago

Unparalleled Quality and Swift Delivery – A Testimonial for High Heat Silicone Ducting

Without a doubt, my experience with deelat.ca has been nothing short of exceptional. The high heat silicone ducting I purchased not only met, but exceeded my expectations. From the moment I placed the order to the swift delivery, I was thoroughly impressed. The items arrived exactly as depicted on the website, and the high quality was immediately evident. I cannot emphasize enough the durability and effectiveness of the high heat silicone ducting. It has proven to be a reliable solution, effectively meeting my requirements. As someone who values both quality and efficiency, this product has truly delivered on its promises. Furthermore, the seamless and prompt delivery process demonstrated the company's commitment to customer satisfaction. It's evident that deelat.ca prioritizes not only the quality of their products but also the overall customer experience. I wholeheartedly recommend deelat.ca to anyone in need of top-notch products and unparalleled service. As for me, I will not hesitate to make future purchases from them. Thank you, deelat.ca, for setting the bar high in terms of product quality and customer satisfaction.
M Matthew Robertshaw
803 days ago

high heat silicone ducting

My review for deelat.ca I purchased high heat silicone ducting. Between purchase and delivery items didn't take long to arrive, and items were as they were online, high quality. Would recommend, and would purchase from them again.
L Laura Howdle
895 days ago

Knowledgeable about their products

⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Deelat Canada. I was in need of reliable solar lights for our local dog park, and their team's knowledgeable assistance made all the difference. Their staff provided valuable insights and suggestions, guiding me towards the perfect solar lighting solution. I am thrilled to report that the solar lights not only met but exceeded our expectations. Thanks to Deelat's recommendations, we now have a beautifully illuminated dog park that remains functional and safe even after sunset. Their commitment to providing quality products and exceptional customer service truly sets them apart. I would highly recommend Deelat Canada to anyone in need of dependable and efficient lighting solutions. Thank you, Deelat, for helping us create a safer and more enjoyable environment for our community's furry friends!
L Laura Howdle
895 days ago

Guided by Expertise: My Illuminating Experience with Deelat

Venturing into the world of solar lighting, I sought guidance from Deelat – and oh, what a brilliant decision that was! Their team’s profound knowledge of their products shone through as they recommended the perfect solar lights for my needs. As the sun gracefully departs early, my dog park now basks in a gentle glow, thanks to their stellar suggestions. Deelat's expertise has truly illuminated my space, creating a warm, inviting atmosphere for all to enjoy. Thank you for brightening up my world, Deelat!
S Shadow
937 days ago

Life-Saver! My Experience with the 112 Egg Incubator from Deelat.ca

When I stumbled upon the 112 Egg Incubator on Deelat.ca, I was in desperate need of a reliable and efficient solution for hatching eggs. I took a leap of faith and made the purchase, and let me tell you, it has been nothing short of a game-changer. Not only did the incubator meet my expectations, but the entire experience of dealing with Deelat surpassed all my hopes. From the seamless ordering process to their exceptional customer service, every step was a delight. Upon receiving the product, I encountered a few missing parts, but Deelat's team went above and beyond to swiftly rectify the issue, without any hassle or delay. Their round-the-clock availability and prompt responses, even in the dead of night, truly showcased their dedication to customer satisfaction. Thanks to Deelat, my hatching process was back on track in no time, and the results were remarkable. The seamless experience and top-notch product quality have undoubtedly earned Deelat.ca a loyal customer in me. I have no reservations about returning for future purchases, knowing that their reliability and customer-centric approach set them apart from the rest. Thank you, Deelat, for providing a solution that not only met but exceeded my needs – I couldn't be happier!
S Shadow
937 days ago

Exceptional Service and Top-Notch Product – A Customer’s Delight

Embarking on my journey of purchasing the 112 egg incubator from Deelat, I was met with unparalleled customer service that exceeded all expectations. The seamless transaction process and the accommodating nature of the Deelat team truly made my experience a delight. Despite encountering a minor setback with a few missing parts, the swift and proactive response from Deelat's team was truly commendable. They promptly rectified the issue without any hesitation, showcasing their dedication to customer satisfaction. What truly stood out was their round-the-clock availability, with responses even in the wee hours of the night, demonstrating their unwavering commitment to customer support. This level of dedication and reliability is rare to find in today's fast-paced world. This experience has undoubtedly made me a loyal customer, and I have no reservations in recommending Deelat to anyone in need of top-quality products coupled with exceptional service. Kudos to the entire team for setting the bar high in customer satisfaction. I look forward to future purchases with absolute confidence in their service and products.
A Avinash Persaud
937 days ago

Excellent experience on urgent order

When I needed an urgent order fulfilled, deelat.ca came through in a big way. The customer service representative I spoke with went above and beyond, taking the time to personally check their stock while I waited on the phone. The immediate shipment was a huge relief and the product I received matched the precise description on the website. From start to finish, the entire experience was top-notch. I felt valued and well taken care of at every level of interaction. I can't thank deelat.ca enough for their outstanding service and reliability. This is definitely a company I will continue to trust for all my future needs.
A Avinash Persaud
937 days ago

Above and Beyond: A Seamless and Speedy Order Fulfillment at Deelat.ca

Navigating through the online shopping world can often feel impersonal, but my recent encounter with Deelat.ca completely shattered that stereotype. This testimonial is not just about a transaction; it's about the exceptional service that turned a potentially stressful situation into a delightful experience. The urgency of my order was met with unparalleled efficiency and care. The customer representative I spoke with didn't just process my request; they took the time to truly understand my needs. To my surprise and relief, they went the extra mile by personally checking the stock room while keeping me updated throughout the process. This level of dedication and transparency instantly instilled trust and confidence in me as a customer. What truly sets Deelat.ca apart is their seamless order fulfillment process. The swift shipment that followed our conversation was a testament to their commitment to customer satisfaction. The product I received not only met but exceeded my expectations, thanks to the precision of its description on the website. It's rare to find such attention to detail in the e-commerce world, and Deelat.ca has certainly mastered this art. From start to finish, my experience with Deelat.ca was nothing short of excellent. Every interaction showcased their dedication to providing a personalized and efficient service that goes above and beyond industry standards. If you're looking for a reliable online retailer that values customer satisfaction above all else, look no further than Deelat.ca. I can confidently say that they have earned a loyal customer in me.
C C R
986 days ago

Delighted with Deelat!

I had the pleasure of finding Deelat.ca after a long search for reliable online retailers, and I am delighted with the outcome. What truly sets Deelat apart is their unwavering commitment to customer satisfaction. The team at Deelat consistently rises to the occasion, no matter the challenges they face. From the moment I navigated their user-friendly website, I was impressed by their dedication to exceptional service. Their online chat support was a game-changer for me. I never felt alone in my purchasing journey; the knowledgeable and friendly representatives were always readily available to address my queries and provide valuable insights. The products themselves are a testament to Deelat's unwavering dedication to quality. Each item I ordered exceeded my expectations, boasting both durability and functionality. It's evident that Deelat upholds stringent standards when curating their inventory. In essence, my experience with Deelat has been nothing short of remarkable. The combination of superior customer service and top-notch products has secured them as my go-to online retailer. I highly recommend Deelat to anyone in search of reliability, quality, and an unparalleled customer experience. It's no surprise that I eagerly await the opportunity to support this outstanding company for all my future needs. Thank you, Deelat, for setting the bar high and consistently exceeding it.
C C R
986 days ago

Grateful for Deelat: A Lifesaver in Online Shopping!

As a loyal customer of Deelat, I can confidently say that their service is truly exceptional. Despite any obstacles that may arise, the dedicated team at Deelat never fails to exceed expectations and deliver top-notch products. What sets them apart is their fantastic online chat service, which provides instant support and guidance, making the shopping experience seamless and enjoyable. The products offered by Deelat are of the highest quality, reflecting their commitment to excellence. I am beyond delighted with my experiences with Deelat, and I wholeheartedly recommend them to anyone in need of reliable and trustworthy online shopping. Thank you, Deelat, for consistently going above and beyond for your customers!
B Bryan
994 days ago

Bought some security hinges and they…

I recently purchased security hinges from deelat.ca, and I couldn't be happier with my experience. The product itself is remarkable, providing the security and peace of mind I was looking for. What truly stood out to me was the exceptional customer service I received. The team was incredibly helpful and knowledgeable, guiding me through the selection process with ease. Furthermore, the shipping was unexpectedly fast, allowing me to start securing my property sooner than anticipated. Overall, my experience with deelat.ca was fantastic, and I will undoubtedly be returning for future purchases. Thank you for such a positive and efficient transaction.

Introduction:

Deelat.ca is an online marketplace that offers a wide range of industrial, commercial, and residential products at competitive prices. With a comprehensive selection of products, excellent customer service, and user-friendly website design, Deelat.ca has established itself as a trustworthy and reliable online retailer.

Pros and Cons:

Pros: - Extensive product selection including industrial, commercial, and residential items. - Competitive prices that are often lower than traditional retailers. - User-friendly website design for easy navigation and product search. - Efficient customer service that is responsive to inquiries and concerns. - High-quality products that meet industry standards and specifications. Cons: - Limited physical presence with no brick-and-mortar stores. - Product availability may vary at times due to high demand. - Shipping costs may be incurred depending on the order size and location.

User Experience:

Deelat.ca provides a seamless and enjoyable user experience with its well-organized and intuitive website. The search bar and filters make it easy to navigate through the extensive product catalog. Clear product descriptions, specifications, and customer reviews help users make informed purchasing decisions.

Pricing and Value for Money:

Deelat.ca offers competitive prices, often undercutting traditional retailers for the same products. Customers can find excellent value for money as the website frequently offers discounted prices on select items. Bulk purchasing options and wholesale pricing are also available, providing additional savings for businesses.

Customer Service:

Deelat.ca prides itself on exceptional customer service. Their support team is readily available to assist customers with inquiries, technical issues, and order tracking. Prompt and professional responses ensure a smooth and hassle-free shopping experience.

Product Quality and Selection:

Deelat.ca maintains a high standard of product quality. All items are carefully sourced from trusted manufacturers and suppliers. From industrial equipment to residential fixtures, customers can find a wide selection of reliable and durable products that meet industry standards.

Website Usability:

Deelat.ca's website is designed with ease of use in mind. The intuitive interface allows users to quickly locate and browse through products. The website is optimized for various devices, ensuring a seamless shopping experience on desktops, tablets, and mobile phones.

Returns and Exchanges:

Deelat.ca offers a hassle-free returns and exchanges process. If a product does not meet expectations or arrives damaged, customers can easily request a return or exchange within a specified timeframe. The company promptly addresses any issues to ensure customer satisfaction.

Promotions and Discounts:

Deelat.ca frequently offers promotions and discounts on various products. Customers can take advantage of seasonal sales, exclusive offers, and clearance deals to maximize savings. Subscribing to the newsletter and following the company's social media accounts provide regular updates on special promotions.

Reputation:

Deelat.ca has gained a solid reputation as a trusted retailer among its customer base. Positive reviews and testimonials highlight the company's commitment to quality products, competitive prices, and exceptional customer service. The company's reputation is reinforced by its partnerships with reputable manufacturers and suppliers.

Payment Options:

Deelat.ca offers multiple secure payment options for customer convenience. Accepted payment methods include major credit cards, PayPal, and direct bank transfers. The encrypted payment gateway ensures the confidentiality and safety of customers' personal and financial information.

Loyalty Programs:

Deelat.ca values customer loyalty and offers rewards programs to enhance the shopping experience. Customers can earn loyalty points on purchases and redeem them for discounts or future orders. These programs encourage repeat business and foster customer satisfaction.

Customer Reviews:

Deelat.ca features customer reviews on its website, allowing users to make informed purchasing decisions based on real experiences. Positive reviews reflect the satisfaction of customers with the products, pricing, and customer service. The transparency of customer reviews enhances trust and credibility.

Community Involvement:

Deelat.ca actively engages in community involvement initiatives. The company supports various charitable organizations and community events, demonstrating its commitment to giving back. Through these efforts, Deelat.ca fosters a positive reputation within the community.

Shipping and Costs:

Deelat.ca offers reliable shipping services to ensure timely delivery of products. Shipping costs may vary depending on the size, weight, and destination of the order. The website provides transparent information on shipping options and associated costs, allowing customers to select the most suitable method for their needs. In conclusion, Deelat.ca excels in providing an extensive selection of high-quality products, competitive prices, easy-to-use website, excellent customer service, and a positive shopping experience. With a focus on customer satisfaction, transparency, and community involvement, Deelat.ca has established itself as a reputable and trustworthy online retailer for a wide range of industrial, commercial, and residential needs.