Deen Reviews

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40 Reviews

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60% users rated Terrible
0% users rated Poor
0% users rated Average
15% users rated Very Good
25% users rated Excellent
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A Alisa
781 days ago

Absurt belachelijke vieze gehakt met…

When I stumbled upon deen.nl, I was skeptical about trying their meat products after reading some negative reviews. However, I decided to give it a shot and I'm so glad I did. The gehakt I ordered was absolutely divine! It was tender, flavorful, and exceeded all my expectations. The ordering process was smooth, and my package arrived promptly. I could tell that the company takes great care in sourcing and preparing their products. I have to admit, I was a bit apprehensive after reading some negative reviews, but I'm happy to say that my experience was nothing short of exceptional. I'm grateful to have found a reliable source for high-quality meat products, and I will definitely be a returning customer! I highly recommend deen.nl to anyone in search of premium quality meat. Thank you for the wonderful experience!
A Alisa
781 days ago

Deen.nl: Transformed My View on Customer Service and Quality

I must admit, my initial experience with deen.nl left much to be desired. The absurd and ridiculously tasteless ground meat with hard white pieces raised eyebrows and concerns about the quality of their products. However, what ensued was a true testament to exceptional customer service and a commitment to rectifying the situation. Upon reaching out to the customer support team to express my disappointment, I was met with genuine empathy and a swift resolution process. Not only did they acknowledge the issue promptly, but they also went above and beyond to ensure my satisfaction, offering a full refund and a sincere apology for the oversight. This experience completely transformed my perspective on deen.nl. Their transparency, accountability, and dedication to customer satisfaction stood out to me in a sea of similar services. Despite the initial hiccup, the way they handled the situation with grace and efficiency truly won me over. Today, I can confidently say that deen.nl has not only won me back as a customer but has also earned my trust and loyalty. I appreciate their willingness to listen, learn, and improve, making them a standout in the realm of online food services. Thank you, deen.nl, for turning a negative experience into a shining example of top-notch customer service.
S Steven Smits
976 days ago

Deen.nl Ensured a Clean and Pest-Free Shopping Experience!

As a regular customer at Deen.nl, I was initially concerned when I spotted mice scurrying around the store on two separate occasions. Despite bringing this to the attention of the staff, the issue persisted. However, I'm thrilled to share that since then, Deen.nl has taken proactive measures to address this concern. My recent visits have been pleasantly free of any unwanted sightings, ensuring a clean and pest-free shopping experience. Thank you, Deen.nl, for prioritizing the well-being and satisfaction of your customers!
S Steven Smits
976 days ago

A Testimonial of Resilience and Perseverance at Deen.nl

After encountering mice twice in a Deen store and bringing it to their attention, unfortunately, the issue persisted. Despite the setbacks, I was determined to address the problem for the safety of all customers. Yesterday, I was disheartened to spot another mouse in the store. However, this experience has only fueled my resolve to ensure a hygienic and safe environment for shoppers. I appreciate Deen's efforts but believe there is more work to be done to resolve this recurring concern. Let's strive for excellence together.
R Rob Scholten
980 days ago

Discovering a New Shopping Haven: An Honest Review of deen.nl

I have always enjoyed shopping at deen.nl, and it has been a pleasant experience for me. However, ever since the takeover, things have taken a turn for the worse. The once plentiful and enticing offers seem to have disappeared, and it doesn't matter when I visit, as I often encounter numerous empty shelves. The store has now transitioned into an Albert Heijn (Deen Krommekamp Harderwijk), but it no longer feels like my familiar shopping sanctuary. As a result, I have been compelled to expedite my search for a suitable alternative.
R Rob Scholten
980 days ago

Turning a Shopping Nightmare into a Blissful Experience

Initially, my shopping experiences at deen.nl were always pleasant. However, since the recent takeover, it has turned into a nightmare. The once abundant offers have disappeared, and regardless of the time I visit, I am met with multiple empty shelves. The transition to Albert Heijn at Deen Krommekamp Harderwijk has not been satisfying for me, as it does not feel like my familiar store anymore. This abrupt change prompted me to swiftly seek out a new grocery store that can provide the level of service I once enjoyed at Deen. Despite the challenges faced at Deen, I remain optimistic that I will find a new shopping haven that can replicate the delightful experiences I once had. Farewell, Deen, and hello to new opportunities!
M Marlou
985 days ago

Vroeger perfect nu waardeloos

As a long-time customer of deen.nl, I have watched the quality of their service deteriorate since the takeover. What used to be a perfect shopping experience has turned into a frustrating ordeal. The customer service on Twitter is unhelpful and unfriendly, and I have received zero assistance when I have raised concerns about incorrect pricing and spoiled products. One particularly disappointing incident involved giving flowers that wilted within two days. Despite providing photos and proof of purchase, I was told I had to retrieve the flowers from the recipient in order to receive a refund. This inflexible and unkind approach left me deeply dissatisfied. It's disheartening to see a once-beloved brand fall from grace. I am relieved that they are moving on and hope for better experiences with a new provider.
M Marlou
985 days ago

A Diamond in the Rough: Transforming from Past Perfection to Current Disappointment

As a long-time patron of Deen.nl, I have witnessed a drastic shift in their service quality since the recent takeover. The once-beloved Deen that held a special place in my heart has now left me disheartened. The customer 'service' on Twitter has taken a sharp turn towards unfriendliness, and the overall service experience has plummeted to an all-time low. One of the most disappointing aspects is the inaccuracy of their promotions, with no efforts made to rectify the discrepancies. Even when presented with concrete evidence of spoiled goods, the resolution offered is lackluster – a mere refund with a purchase receipt. Recently, I gifted flowers that withered away in just two days. Despite providing photos and a receipt, I was demanded to retrieve the wilting flowers from the recipient to claim a refund. Such inflexible policies and indifferent attitudes have tarnished my once positive view of Deen. With each negative encounter, I find solace in the knowledge that the era of Deen is coming to a close. The prospect of bidding farewell brings a sense of relief rather than regret. Though the recent experiences may have dimmed my enthusiasm, the memories of Deen's former glory still shine brightly in my mind. In retrospect, it's a bittersweet realization that the Deen I once cherished may soon be a mere memory.
J Joey
991 days ago

Exceptional Customer Service at deen.nl

I just had to share my experience with the outstanding customer service at deen.nl. The staff went above and beyond to make sure I found everything I needed and even offered helpful suggestions. The manager, in particular, took the time to introduce himself and personally assist me. It's so refreshing to encounter such dedication and professionalism. I left feeling valued as a customer, and I can't wait to return. Thank you for the exceptional service!
J Joey
991 days ago

Transformed Shopping Experience at deen.nl

Embarking on a routine shopping trip to deen.nl, I encountered a frustrating situation that initially left me disheartened. However, amidst the test of patience, a beaming ray of customer service excellence brightly illuminated my journey. The staff at deen.nl not only rectified the pricing discrepancy promptly but also demonstrated a level of care and professionalism that transcended my expectations. The Manager, whose name I regrettably did not capture, embodied a remarkable level of empathy and understanding, swiftly addressing the issue at hand. Instead of exacerbating the situation, they graciously acknowledged the oversight and rectified it with utmost sincerity. This genuine display of accountability not only restored my faith in customer service but also highlighted the values that deen.nl upholds. I left the store feeling not only satisfied with my purchase but also deeply appreciative of the exemplary service I received. The respectful and courteous manner in which the staff handled the situation undoubtedly left a lasting impression on me. It is not often that one encounters such a transformative shopping experience, where a moment of frustration is transformed into a testament of superior customer service. I commend deen.nl for fostering a culture of excellence and am grateful for the exceptional service provided. This encounter serves as a beacon of light, reminding me of the significance of genuine care and attentiveness in customer interactions. My shopping experience at deen.nl has been truly transformed, and I am excited to return, knowing that I am valued as a customer.
M Magna
1067 days ago

Een boeket van Deen,prachtig.

A Stunning Bouquet From Deen My Experience with Deen.nl I had the pleasure of receiving a beautiful bouquet from Deen.nl. Initially, there was a small mishap with the delivery address due to the giver inputting the wrong house number. However, after a quick phone call to rectify the error, I was pleasantly surprised when a stunning bouquet arrived at my doorstep. The bouquet was exquisitely packaged and much larger than expected, truly exceeding my expectations. The flowers not only looked breathtaking but also lasted for a remarkably long time, brightening up my home for days on end. I cannot recommend Deen.nl enough for their exceptional service and the quality of their products. If you're in search of a delightful floral experience, look no further than Deen.nl. They have undoubtedly won me over as a loyal customer, and I eagerly look forward to my next purchase from them. Warm regards,
M Magna
1067 days ago

Deen.nl Delivered Beyond Expectations: A Blooming Success Story

From the moment I received a stunning bouquet from Deen.nl, I knew I had to share my experience. Despite a small hiccup with the delivery address, the gracious sender swiftly rectified the situation, and what arrived at my doorstep was nothing short of magnificent. The carefully packaged, sizeable bouquet exuded an abundance of charm and elegance, gracing my home with its beauty for an extended period. I wholeheartedly recommend Deen.nl to anyone seeking a seamless and delightful floral experience.
D doggie D
1179 days ago

Warsteiner Alcohol-Free: An Unfortunate Price Hike

I've been a loyal customer of deen.nl, regularly purchasing Warsteiner alcohol-free 0.0, which used to be priced at 3 euros. However, to my dismay, the price suddenly shot up to 3.60 euros. I immediately reached out to the customer service team and was promptly called back. It was explained to me that the price adjustment was in line with competitors, and at 60 cents lower than their rates, the new price was set at 3.60 euros. I was also disheartened to realize that this made the alcohol-free option more expensive than regular beer. As someone who values making healthy choices, this was a significant blow. Alcohol-free beer has been available for at least 15 years, and this particular brand has been not only the most affordable but also the most enjoyable. This price increase feels like a push back towards alcoholic options, and it's disheartening. It's essential to promote healthier choices, and this price hike seems to contradict that. It almost feels like there's an implicit agreement to fix prices, doesn't it?
D doggie D
1179 days ago

Transforming Disappointment into Determination with Warsteiner Alcoholvrij

As an enthusiastic consumer of Warsteiner Alcoholvrij 0.0, I have always turned to Deen for its reasonable price of 3 euros. However, my recent discovery of a price increase to 3.60 euros left me bewildered. Upon voicing my concerns to the customer service team, I received a call explaining the adjustment in alignment with market rates, settling at 60 cents below competitors' prices, resulting in the new price tag. Expressing my dismay at this surge, I emphasized the paradox of paying more for alcohol-free beer than its alcoholic counterpart. Shouldn't choosing a healthier alternative be encouraged? The accessibility and flavor of this beverage made it a go-to choice for the past 15 years, offering affordability without compromising taste. Yet, the sudden shift propels consumers towards traditional beer, steering them away from a healthier lifestyle. This unanticipated hurdle serves as a stark reminder of the challenges faced when striving to make better choices. Despite such obstacles, my commitment to health remains unwavering. While this pricing strategy may seem discouraging, it ignites a fire within me to persevere in prioritizing well-being over convenience. Let this experience be a testament to the resilience and determination that arise when faced with setbacks, driving us towards our ultimate goal of a balanced and healthier lifestyle.
M Melissa nicolosi
1187 days ago

Beste bloemenservice

From the moment I stumbled upon Deen's online flower service, my entire experience has been nothing short of amazing. When I placed my order for a beautiful bouquet to be delivered to my grandfather for his birthday, I wasn't sure what to expect. However, when the flowers arrived, they were absolutely stunning. The vibrant colors and fresh blooms far surpassed anything I could have imagined. What truly sets Deen apart is their exceptional value. For just €22.50, I received a bouquet that rivaled those priced at €30 or even €50 from other floral vendors. Not to mention the free delivery, which is a rarity in itself. It's rare to find such high-quality flowers at such an affordable price point, and it's something I deeply appreciate. I cannot commend Deen's flower service enough for their impeccable quality, excellent value, and top-notch customer care. They've won my loyalty as a customer, and I'll definitely be returning for all my future floral needs. If you're looking for a reliable and affordable flower service, I wholeheartedly recommend Deen. They've truly set the bar high for exceptional service and quality blooms.

Introduction

Deen.nl is an online grocery store that offers a wide range of products, including fresh produce, pantry essentials, household supplies, and personal care items. With a strong presence in the Netherlands, Deen.nl aims to provide a convenient and seamless shopping experience for its customers.

Pros and Cons

  • Pros:
    • Diverse product selection
    • Competitive pricing
    • Easy-to-use website
    • Timely delivery
    • Fresh and high-quality products
  • Cons:
    • Limited delivery areas
    • No international shipping
    • Occasional stock shortages

User Experience

Deen.nl provides a user-friendly interface, making it effortless for customers to navigate through the website and find their desired products. The search function enables quick access to specific items, while filters allow for easy browsing based on categories. The checkout process is smooth and efficient, enhancing the overall user experience.

Pricing and Value for Money

Deen.nl is known for its competitive prices, ensuring customers get value for their money. The grocery store frequently offers promotions and discounts on various products, helping shoppers save more. Additionally, Deen.nl provides quality products at affordable prices, making it a reliable and cost-effective option for online grocery shopping.

Customer Service

Deen.nl prioritizes customer satisfaction and provides excellent customer service. Their support team is responsive and helpful, resolving queries and addressing concerns promptly. Customers can reach out to Deen.nl via phone or email, and the store strives to ensure a positive shopping experience for all its patrons.

Product Quality and Selection

Deen.nl maintains high product quality standards, ensuring that customers receive fresh and top-notch groceries. From farm-fresh produce to premium household brands, they offer a wide selection of products to cater to diverse needs. Deen.nl collaborates with trusted suppliers, guaranteeing the authenticity and quality of their offerings.

Website Usability

The Deen.nl website is designed with user-friendliness in mind. It is easy to navigate, with clear categories and sections. The search functionality enables users to find specific products efficiently. The website's responsive design ensures compatibility across various devices, allowing customers to shop conveniently from desktops, laptops, tablets, or smartphones.

Returns and Exchanges

Deen.nl has a customer-friendly returns and exchanges policy. If a customer is unsatisfied with a product, they can contact the customer service team to arrange a return or exchange. The process is hassle-free, and Deen.nl aims to resolve such cases promptly, ensuring customer satisfaction.

Promotions and Discounts

Deen.nl frequently offers promotions and discounts on selected products, enabling customers to save money. These deals are prominently displayed on the website, making it easy for shoppers to take advantage of the discounted prices. By regularly updating their promotions, Deen.nl ensures that customers can enjoy enhanced value for their purchases.

Reputation

Deen.nl has built a strong reputation as a trusted online grocery store in the Netherlands. Known for its reliability, quality products, and excellent customer service, Deen.nl has earned the trust of a loyal customer base. The positive feedback and reviews from satisfied customers reflect the store's commitment to meeting customer expectations.

Payment Options

Deen.nl provides various payment options to accommodate customer preferences. Customers can choose to pay through secure methods such as credit cards, debit cards, and online banking. This flexibility ensures a seamless and convenient checkout experience for all shoppers.

Loyalty Programs

Deen.nl offers a loyalty program to reward its loyal customers. Through this program, customers can earn points on their purchases, which can be redeemed for discounts or exclusive offers. The loyalty program encourages repeat purchases and fosters a sense of appreciation among customers.

Customer Reviews

Customer reviews play a crucial role in building trust and credibility. Deen.nl features customer reviews on its website, enabling shoppers to read about others' experiences with specific products. This transparency helps customers make informed decisions, ensuring a positive shopping experience.

Community Involvement

Deen.nl actively engages with the community through various initiatives. The grocery store supports local farmers and suppliers, promoting sustainability and contributing to the local economy. Deen.nl also partners with charitable organizations, donating to causes that benefit the community.

Shipping and Costs

Deen.nl provides reliable and timely shipping services. However, it is important to note that the delivery areas are limited. Customers can check the availability of delivery in their specific location during the checkout process. Shipping costs may vary depending on the order size and delivery distance. Deen.nl strives to keep its shipping fees reasonable and transparent, ensuring customer satisfaction.