Users Voice for Deepdiscount

69% users rated Terrible
8% users rated Poor
8% users rated Average
0% users rated Very Good
15% users rated Excellent
Pie Chart Review Representation for Deepdiscount
Deepdiscount Overall rating
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User Interface
Quality

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Review article published on: 05 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.5 4.5 4.1 2.4 4.4 4.5
Oct 2022 5 4.7 3.9 2.6 4.4 4
Nov 2022 1.4 4.5 4.1 4 2.7 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.1 3 2.6 4.6 4.1
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Detailed Deepdiscount Review by

Introduction

Deepdiscount.com is an online e-commerce platform that offers a wide range of products such as DVDs, Blu-rays, CDs, books, games, and more. The website was launched in 2001 and has since become a popular choice for customers who are looking for affordable prices and a vast selection of products.

Pros and Cons

Pros:
  • Great prices: Deepdiscount.com offers one of the lowest prices in the market for its products.
  • Wide range of products: The website has an extensive selection of DVDs, CDs, books, games, and more.
  • User-friendly interface: The website is easy to navigate, making the shopping experience seamless.
  • Promotions and discounts: The site frequently offers discounts and promotions which attract customers.
Cons:
  • Shipping costs: The site does not offer free shipping and customers have to pay for shipping on all orders.
  • Slow shipping times: The delivery time can be slow, especially during peak shopping seasons.
  • Limited payment options: The website only accepts credit card payments which may be inconvenient for some customers.
  • Returns policy: The return policy may not be as flexible as other online retailers.

User Experience

Deepdiscount.com offers a straightforward and user-friendly shopping experience. The website is easy to navigate and provides ample information about the products. Customers can easily search for products through the search bar or browse through categories. Users can also create a wish list and shop by their favorite genres. The website also displays product reviews and ratings, which help customers make informed decisions. However, there have been complaints about the slow loading times of the website.

Pricing and Value for Money

Deepdiscount.com offers some of the lowest prices for its products in the market, making it a popular choice for customers who are looking for affordable options. The website also offers promotions and discounts, which further adds to the value for money.

Alternatives

Some of the popular alternatives to deepdiscount.com include Amazon, Best Buy, and Walmart. These websites offer similar products and a user-friendly experience but may have different pricing and shipping policies.

Customer Service

Deepdiscount.com has a customer service team that can be reached through email, phone, or chat. However, customers have reported that the customer service team is slow to respond and has not been very helpful in resolving issues.

Product Quality and Selection

Deepdiscount.com offers a vast selection of products, and the quality of the products has been generally satisfactory. However, some customers have reported receiving damaged products.

Website Usability

The website is straightforward to use, and the search bar and category browsing make it easy for customers to find products. However, the website loading times can be slow, which can be frustrating for customers.

Returns and Exchanges

Deepdiscount.com's return policy requires customers to initiate a return within 30 days of purchase. However, customers are responsible for the costs of shipping the product back to the company. The website also offers exchanges for items that arrive damaged or defective.

Promotions and Discounts

Deepdiscount.com frequently offers promotions and discounts on its products. Customers can find these promotions on the website's homepage, which may include daily deals, flash sales, or coupon codes.

Reputation

Deepdiscount.com has been in business for almost two decades and has a reputation for offering affordable prices and a vast selection of products. However, the website has received criticism for its slow shipping times and customer service.

Payment Options

Deepdiscount.com only accepts credit card payments, which may be inconvenient for customers who prefer other payment options such as PayPal or Apple Pay.

Loyalty Programs

Deepdiscount.com does not have a loyalty program.

Customer Reviews

Customer reviews of deepdiscount.com have been mixed, with some customers praising the low prices and vast selection of products, while others criticize the slow shipping times and customer service.

Community Involvement

Deepdiscount.com does not have a significant community involvement or social responsibility program.

Shipping and Costs

Deepdiscount.com charges for shipping on all orders and does not offer free shipping. Shipping times can also be slow, especially during peak shopping seasons. The website provides tracking information for each order.

Deepdiscount Recent User Reviews

User Rating

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Reviewer Name: Daniel Branch

Review Submission Date: 2022-11-23

Review Title: Ordered from them a few games
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Review Description: Ordered from them a few games. They decided since they were out of stock of the games I ordered to substitute for another similar game. I didn't want another game, I bought what I wanted to play. The game I bought is still up for sale on their website even though the customer service told me there were completely out of stock. I have to mail my order back and wait 2 weeks for a refund. Waste of postage and time. Do Not Buy from these guys.

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Reviewer Name: Chris Grady

Review Submission Date: 2022-11-22

Review Title: I'd give zero stars if possible
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Review Description: I'd give zero stars if possible. Pre ordered a 4k limited edition of the Thing. They cancelled my order w/o any notice to me via email or updating my order history their website 45 days or so after I ordered. I had to call to find this out, they said that the manufacturer could not fulfill the order.

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Reviewer Name: ralph stephan

Review Submission Date: 2022-09-16

Review Title: Total Incompetence
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Review Description: I ordered a 3-DVD set and instead got a music CD of Jeff Beck Live! I went online to find out what happened and the site said there was no record of my order.

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Reviewer Name: Danielle Vataj

Review Submission Date: 2022-07-25

Review Title: Love them! ??
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Review Description: I've been ordering from them forlike 2 yrs now. They're prices are amazing. They ship beautifully and the items are always in perfect condition. I'll always order frim them . They take great care in their orders obviously ????

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Reviewer Name: Lionel E.

Review Submission Date: 2022-07-12

Review Title: Order still yet to arrive after 3week
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Review Description: Order still yet to arrive after 3week, Average service but can do better in terms of customer service response & deliveries.

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Reviewer Name: Karen Walker

Review Submission Date: 2022-07-09

Review Title: Marilyn Monroe collection
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Review Description: MM 10 disc collection of some of her best movies. I bought this for $21.00 on this site. Best purchase ever. Made in Korea. The sleeves the disc's are in are amazing. Heavy paper with plastic intertwined. Just perfect

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Reviewer Name: Bowie Neerbos, van

Review Submission Date: 2022-06-30

Review Title: Haven't bought a halo megabloks set for…
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Review Description: Haven't bought a halo megabloks set for a decade, as they don't sell them in my country anymore. But deepdiscount made it possible to get my hands on a set i was looking forward to for retail price, that includes shipping! Other websites would be asking 45$ shipping, but deepdiscount offered a very good price. Very happy about this company!

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Reviewer Name: McGiggy

Review Submission Date: 2022-04-30

Review Title: Absolute dogwater. They would probably try to sell you dogwater, before refunding it.
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Review Description: I ordered several Halo Megaconstrux sets, all of these orders sat there for months while being delayed multiple times before deepdiscount just canceled it without any reason or explanation, all I got was a "sorry we couldnt do it". Atleast I got my money back but I'm getting serious money laundering vibes from this company.

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Reviewer Name: Nero Nore

Review Submission Date: 2022-03-27

Review Title: You get a product but no support.
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Review Description: U get the product, but thats really it. I'm from europe and ordered a blu ray with an O-Card Packaging, howerver the blu ray arrived but without the O-Card Packaging. I wrote the support but it's been 2 weeks and I didn't get an answer. So yeah, there is no support at least for european customers.

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Reviewer Name: Steve Drier

Review Submission Date: 2021-12-09

Review Title: 50/50 you get your product.
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Review Description: I have bought from DD and didn't have a problem. I just ordered 2 Stevie Ray Vaughn SACD's. Ordered them on 11/25/21, it's 12/7/21 and no communication about my order. I send email asking when my order is being shipped.......response, we unfortunately have no shipping date on these items. When i placed the order they were supposedly in stock. I got confirmation from PP of the refund.

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