Users Voice for Deka

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Deka Overall rating
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Review article published on: 07 Dec 2019

Last updated by on 07 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.3 5 1.3 4.9 2.6
Feb 2023 5 5 5 5 3 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Deka Review by

Introduction is an online retailer that offers a wide range of products in various categories such as electronics, appliances, fashion, beauty, and home goods. Launched in 2011, has become one of the leading e-commerce platforms in Ukraine, with a reputation for high-quality products and excellent customer service.

Pros and Cons

One of the main advantages of shopping with is the vast selection of products available at competitive prices. The company also offers free shipping on orders over a certain amount, which is a significant benefit for customers. However, some users have reported issues with delayed shipping and delivery times, which can be a considerable downside for those who need their products quickly.

User Experience

Navigating the website is simple and intuitive, with well-organized categories and subcategories. Customers can easily search for products and filter results by price, brand, and other relevant factors. The site is also optimized for mobile devices, making it convenient for on-the-go shopping.

Pricing and Value for Money offers competitive prices on its products, with frequent promotions and discounts available. However, some users have reported higher prices than other online retailers for the same products, so it's essential to compare prices before making a purchase.


There are several online retailers in Ukraine that offer similar products and services to, including Rozetka, Comfy, and Eldorado. Each of these retailers has its unique features and benefits, making it essential to compare them before making a decision.

Customer Service prides itself on its excellent customer service, with a dedicated support team available to answer questions and resolve issues. Customers can contact the company by phone, email, or live chat, making it easy to get help when needed.

Product Quality and Selection offers a wide selection of products in various categories, including electronics, appliances, fashion, beauty, and home goods. The quality of the products is generally good, with many well-known brands available. However, some users have reported inferior quality products, so it's important to read reviews before making a purchase.

Website Usability

The website is well-designed and easy to use, with clear navigation and search functions. The site also loads quickly, making it convenient for users with slower internet connections.

Returns and Exchanges offers a hassle-free returns policy, allowing customers to return or exchange products within a certain period, provided they are in the original condition. However, some users have reported delays in receiving refunds, which can be frustrating.

Promotions and Discounts frequently offers promotions and discounts on its products, including seasonal sales and special offers. Customers can also use promo codes and coupons to save even more money on their purchases.

Reputation has a reputation for high-quality products and excellent customer service, making it a trusted and reliable online retailer in Ukraine. The company has received positive reviews from customers on various review sites, further reinforcing its good reputation.

Payment Options accepts various payment methods, including credit cards, debit cards, and bank transfers. Customers can also choose to pay using cash on delivery, which is a convenient option for those who prefer not to pay online.

Loyalty Programs offers a loyalty program for repeat customers, allowing them to earn points for each purchase that can be redeemed for discounts on future orders.

Customer Reviews

Customer reviews on the website are generally positive, with many users praising the site's easy-to-use interface and excellent customer service. However, some negative reviews mention delayed shipping and delivery times, as well as issues with returns and refunds.

Community Involvement is involved in various community projects and initiatives, including environmental conservation and social welfare programs. The company also supports local businesses and entrepreneurs, further reinforcing its commitment to the community.

Shipping and Costs offers free shipping on orders over a certain amount, with various shipping options available for those who need their products quickly. However, some users have reported delays in shipping and delivery, as well as additional fees for international orders.

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