Dekhokharido Reviews

Voted Average (3/5)

56 Votes

56 Reviews

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11% users rated Terrible
43% users rated Poor
13% users rated Average
0% users rated Very Good
34% users rated Excellent
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Introduction

DekhoKharido.com is an online retailer that offers a wide range of products in various categories including electronics, fashion, home appliances, and more. With a user-friendly interface and a vast selection of products, this e-commerce platform aims to provide a convenient and enjoyable shopping experience for consumers.

Pros and Cons

- Pros: DekhoKharido.com offers a diverse selection of products, competitive pricing, and frequent promotions and discounts. The website is easy to navigate, making it convenient for users to find what they're looking for. They also provide various payment options, including cash on delivery, ensuring flexibility for customers. - Cons: Some users have reported issues with delayed deliveries and customer service response time. Additionally, returns and exchanges can be cumbersome for certain products.

User Experience

DekhoKharido.com delivers a user-friendly and seamless browsing experience. The well-organized categories and search functionality make it easy to find desired products. The website's design is clean and visually appealing, enhancing the overall user experience.

Pricing and Value for Money

DekhoKharido.com offers competitive pricing across its product range. Regular promotions and discounts further add value for money, enabling customers to make significant savings on their purchases. The platform also provides price comparison features for users to ensure they are getting the best deal possible.

Customer Service

While DekhoKharido.com strives to provide excellent customer service, some users have expressed dissatisfaction with response times and issue resolution. However, their customer service team is available through multiple channels, including email and phone, to address any concerns or queries.

Product Quality and Selection

DekhoKharido.com offers a wide range of products from various brands, ensuring customers have ample choices. The platform collaborates with trusted sellers to maintain product quality standards. However, it is recommended for customers to read user reviews and product descriptions for a better understanding of quality before making a purchase.

Website Usability

The website's intuitive design and clear navigation make it easy for users to locate and purchase products. The search bar and refined filters further streamline the browsing experience. However, some users have reported occasional slow loading times, which could be improved for smoother navigation.

Returns and Exchanges

DekhoKharido.com offers a comprehensive returns and exchanges policy. Users can initiate returns and exchanges for eligible products within a specified timeframe, provided the items are in their original condition. However, the process can sometimes be time-consuming, and users have experienced delays in receiving refunds or replacements.

Promotions and Discounts

DekhoKharido.com frequently offers promotions and discounts across various product categories. These deals provide customers with the opportunity to save money on their purchases. The platform also features exclusive discounts during festive seasons and special occasions.

Reputation

DekhoKharido.com has gained a positive reputation for its wide range of products, competitive prices, and convenient shopping experience. While some challenges exist in terms of customer service, the majority of users have expressed overall satisfaction with their purchases and interactions with the platform.

Payment Options

DekhoKharido.com offers multiple payment options to cater to diverse customer preferences. Users can choose between credit/debit card payments, net banking, UPI, and even cash on delivery (COD) for added convenience. This range of options ensures flexibility and accessibility for customers.

Loyalty Programs

DekhoKharido.com currently does not offer a dedicated loyalty program. However, they periodically provide special offers for returning customers and incentivize repeat purchases through exclusive discounts and promotions.

Customer Reviews

Customer reviews play a vital role in helping other potential buyers make informed decisions. DekhoKharido.com allows users to leave reviews and ratings for products they have purchased. These reviews provide valuable insights into product quality and user experiences, enabling shoppers to make well-informed choices.

Community Involvement

DekhoKharido.com actively engages with its online community through various social media channels. They regularly update followers with product launches, promotions, and useful tips. Additionally, the platform encourages users to share their experiences and feedback, fostering a sense of community among its customers.

Shipping and Costs

DekhoKharido.com provides reliable and prompt shipping services across India. While shipping costs vary based on factors such as item size, weight, and delivery location, the platform strives to keep costs reasonable and transparent. Users can often avail free shipping on eligible orders or discounted rates during promotional periods. In conclusion, DekhoKharido.com offers a vast selection of products at competitive prices, despite a few challenges in customer service. The platform's user-friendly interface, frequent promotions, and reliable shipping services make it a compelling choice for online shoppers. With consistent improvements in customer service and ongoing commitment to quality, DekhoKharido.com has the potential to further enhance their online shopping experience and maintain their reputation as a trusted e-commerce platform.