Deliberti Reviews

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42 Reviews

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In the Fashion Accessories Store category

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L Letizia Aledda
47 days ago

Exceptional Service and Expert Advice at deliberti.it

From the moment I stepped into deliberti.it, I was greeted by a team of incredibly kind, helpful, and professional staff. In particular, I have to highlight the fantastic Francesca 🌹, whose expert advice has consistently guided me towards making the perfect purchases. The quality of the merchandise is always top-notch, reaffirming deliberti.it as a trusted and reliable source. I can't recommend them enough – they're truly a guarantee of excellence!
R Roberto
60 days ago

An Unwavering Commitment to Quality

Being a part of the deliberti.it community has been a game-changer for me. The phrase "Azienda seria" truly encapsulates their unwavering commitment to quality. From the moment I made my purchase, I was blown away by the caliber of their products. But what sets them apart is their impeccable online post-sales support. Their dedication to ensuring customer satisfaction is unparalleled. I wholeheartedly recommend deliberti.it to anyone looking for not just products, but an experience that exceeds expectations. Thank you for setting the bar high and delivering excellence in every aspect of your service.
A Anna Bologna
66 days ago

Exceptional Brands and Service at Deliberti.it

As a loyal customer of Deliberti.it, I am delighted to share my experience with their exceptional brands and service. From trendy and high-quality brands to outstanding online shopping assistance, Deliberti has truly won my heart. Their professionalism shines through in their prompt responses to queries and doubts, as well as their courteous guidance in resolving any issues that may arise. Deliberti.it has undoubtedly become one of my favorite online shopping destinations, and I highly recommend it to all fashion-forward shoppers looking for a seamless and enjoyable experience.
C Carla Curcio
66 days ago

Embracing Excellence: A Testimonial for Diliberti Group

Reflecting on my recent experience with Diliberti Group, based in Naples, I am compelled to applaud their exceptional service and commendable online sales team. The team’s courteous demeanor, unwavering availability, and utmost professionalism truly set them apart in the industry. During my interactions, every individual I spoke with over the phone exhibited a remarkable level of expertise and dedication. In particular, I must highlight the invaluable assistance provided by Francesca Zenga, whose support during a return process surpassed all expectations. Her unwavering commitment to ensuring customer satisfaction left a lasting impression on me. I am genuinely grateful to the entire team, especially Francesca, for their outstanding assistance and commitment to excellence. Diliberti Group has undoubtedly won me over as a loyal and appreciative customer. Thank you for going above and beyond to deliver an exceptional customer experience. Warm regards, Milena De Simone
M Michele Volpato
68 days ago

Exemplary Supplier: A Testimonial of Quality Service

My experience with deliberti.it has been nothing short of exceptional. From the high-quality products to the reasonable prices and lightning-fast delivery, I am thoroughly impressed. Placing an order from Napoli in the dead of night and receiving it just three mornings later in the heart of Venice (approximately 60 hours later) is simply remarkable. While there were a couple of minor hiccups along the way, such as the website not recognizing my purchase initially (only the payment) – a small glitch that I was assured is being promptly addressed and resolved – and the somewhat vague tracking information provided on the day of delivery, the customer service team handled my anxious inquiries with utmost courtesy and proficiency via email. Despite some initial hesitations, I have been won over. Yes, there may be a few tweaks needed in the system, but overall, the service provided by deliberti.it is outstanding. I highly recommend them for their efficiency and dedication to customer satisfaction.
M Manuela
70 days ago

My Heartfelt Testimonial for Deliberti: A True Gem Among Online Retailers

I recently purchased a pair of Givenchy sneakers from deliberti.it, and I must say, I am beyond impressed. Not only did I manage to snag these sneakers at a discounted price during a sale, but what truly set this experience apart was the exceptional service I received. Placing my order on a Friday afternoon, I was amazed to see the DHL delivery arrive promptly at my doorstep just a few days later. The package was meticulously packed, ensuring that my precious sneakers arrived in pristine condition without a single scratch. Upon opening the box, I was delighted to find the sneakers in immaculate condition, complete with all the authenticity tags neatly tucked inside. This was my first time shopping with Deliberti, and I can confidently say that it won't be my last. The seamless transaction, coupled with the speed of delivery and the top-notch quality of the product, truly exceeded my expectations. Kudos to the team at Deliberti for their professionalism and commitment to customer satisfaction. I am already looking forward to my next purchase with them! If you're looking for a reliable online retailer that delivers on both product quality and efficiency, look no further than Deliberti. Trust me, you won't be disappointed.
A Antonio Tripaldi
76 days ago

An Exceptional Shopping Experience with Deliberti.it!

As a returning customer to deliberti.it, I can confidently say that my experience has been nothing short of exceptional. This is my second time ordering from this company, and just like the first time, I received the exact product I ordered, impeccable packaging, and delivery speed that rivals even Amazon Prime. The consistency in their service and the attention to detail truly sets them apart. Kudos to the team at Deliberti for exceeding my expectations once again!
D Desiree Garello
112 days ago

An Exceptional Experience with Deliberti.it

I cannot express how delighted I am with the service provided by Deliberti.it. I recently made a purchase online and received my package just a day and a half later. The customer service team was incredibly prompt and helpful in addressing my pre-order inquiries. I wholeheartedly recommend shopping on this website. This level of efficiency and care truly sets them apart.
D Desiree Garello
112 days ago

Effortless Excellence: A Testimonial for Seamless Shopping Experience

I recently had the pleasure of shopping on deliberti.it, and I must say, it was quite the seamless experience. From the moment I clicked "purchase," it took only a day and a half for my package to arrive at my doorstep – talk about speedy delivery! What truly impressed me was the lightning-fast response from their customer service team. Before placing my order, I had a few questions, and they were not only quick to respond but also incredibly helpful. Their efficiency and professionalism left me in awe. I wholeheartedly recommend shopping on this site for anyone looking for a stress-free and efficient shopping experience. My sincere thanks to deliberti.it for such outstanding service!
G Giusy D Angelo
179 days ago

Exemplary Customer Service Exceeded My Expectations

Upon discovering Deliberti.it, I was initially drawn to the quality of their products. Little did I know that the exceptional customer service would become the highlight of my shopping experience. Not only was the product promptly shipped and delivered the next day, but the courteous and kind personnel truly went above and beyond. I'd like to specifically acknowledge the call center staff who meticulously handled the shipping process. Their dedication to ensuring a smooth delivery was truly commendable. Additionally, I must express my utmost gratitude to "Luigi" whose unparalleled kindness and unwavering willingness to assist me left a lasting impression. His efforts to accommodate my needs did not go unnoticed. I am genuinely thankful for the outstanding service provided, and it is because of the impeccable customer service and genuine care from individuals like Luigi that I will continue to exclusively patronize Deliberti.it. Thank you for setting the bar high and demonstrating what exemplary customer service truly embodies.
L LUIGI
301 days ago

Ho acquistato un paio di sneakers…

As an avid fashion enthusiast, I recently came across Deliberti.it and their stunning collection of designer footwear. I couldn't resist purchasing a pair of Givenchy sneakers during their sale, and I must say, I was thoroughly impressed. The quality of the sneakers exceeded my expectations, and the level of customer service and courtesy I experienced throughout the purchasing process was exceptional. The team at Deliberti.it truly goes above and beyond to ensure a seamless and enjoyable shopping experience. I highly recommend Deliberti.it to anyone in search of high-quality designer footwear and outstanding customer service. It's evident that they are dedicated to providing top-notch products and service to their customers. I look forward to my next purchase with them. Grazie mille, Deliberti.it!
M Michele
311 days ago

Assistenza post vendita di livello superiore

I can't help but share my amazing experience with deliberti.it's customer service. Not only was I impressed with their professionalism during the purchase phase, but I recently encountered a minor issue with a pair of sunglasses I had bought over a year ago. After reaching out to them, they promptly arranged for a courier to pick up the item, and within just 48 hours, I received a brand-new pair of sunglasses. The level of support I received was truly exceptional, coupled with an uncommonly warm and courteous demeanor. It's evident they value their customers deeply. The speed of their responses and the efficiency of the entire process further solidified my trust in their services. Thank you for going above and beyond!
M Michele
311 days ago

Assistenza put up vendita di livello superiore

My evaluate for deliberti.it Semplicemente eccezionali, avevo già apprezzato la serietà nella fase di acquisto, ma qualche giorno fa li ho contattati per un problema all'occhiale da sole acquistato più di un anno prima e nel giro di 24 ore mi hanno mandato un corriere a ritirarlo e dopo 48 ore ho ricevuto un occhiale nuovo. Assistenza di livello superiore, e con una cortesia e cordialità fuori dal comune, per non parlare della rapidità delle comunicazioni e di invio/ricezione merce. GRAZIE!
R Rosita Pasquariello
320 days ago

La serietà

Exceptional Service at Deliberti.it I can't express enough gratitude for the exceptional service I received from Deliberti.it. From the moment I placed my order, I was impressed by their professionalism, punctuality, and extensive range of products. I must admit that while the selection is impressive, I would appreciate personalized offers for loyal customers, similar to what other renowned brands provide. My experience with Deliberti.it was truly remarkable. The team's dedication to ensuring a seamless shopping experience was evident, and their commitment to customer satisfaction is commendable. I couldn't be happier with the products I received, and I will definitely be returning for future purchases. If you're looking for a reliable and customer-centered online retailer, Deliberti.it is the way to go. I highly recommend giving them a try, and I'm confident you'll be just as impressed as I am. Thank you, Deliberti.it, for setting the bar high for online shopping experiences.
R Roberto Altobelli
323 days ago

Exemplary Professionalism and Outstanding Availability

From the moment I engaged with deliberti.it, I experienced nothing short of exemplary professionalism and outstanding availability. The team demonstrated unwavering attention to detail, ensuring that my needs were not only met but exceeded at every stage of the purchasing process. Their dedication to customer satisfaction is truly commendable, and I am grateful for the seamless and attentive service I received. I wouldn't hesitate to recommend deliberti.it to anyone seeking a stellar customer experience.

Introduction

Deliberti is an Italian fashion retailer that has been serving customers since 1951. With both brick-and-mortar stores and an online presence, Deliberti offers a wide range of high-end clothing, accessories, and footwear for men and women. In this editorial review, we will explore various aspects of Deliberti's website and overall shopping experience.

Pros and Cons

Pros: 1. Extensive selection of premium fashion brands 2. User-friendly website with intuitive navigation 3. International shipping is available 4. Excellent customer service Cons: 1. Higher price range may not be suitable for budget shoppers 2. Limited product availability for some lesser-known brands

User Experience

Deliberti's website offers a visually appealing and seamless user experience. The homepage showcases the latest trends and featured products, making it easy for customers to discover new items. The search and filtering options help users find specific products quickly. The well-organized product pages provide detailed descriptions, sizing information, and high-quality images, allowing customers to make informed purchasing decisions.

Pricing and Value for Money

Deliberti specializes in luxury fashion, which comes with a higher price tag. While the products are certainly pricier compared to fast fashion brands, they offer exceptional quality and craftsmanship. Customers can expect to invest in timeless pieces that will last for years. Deliberti's commitment to curating the best in designer fashion justifies the higher price range, providing customers with value for their money.

Customer Service

Deliberti prides itself on providing outstanding customer service. Their knowledgeable and friendly staff are readily available to assist customers both online and in-store. The dedicated customer support team promptly addresses inquiries and resolves any issues that may arise. Whether it's help with product selection, sizing advice, or order tracking, Deliberti ensures a positive and personalized shopping experience for its customers.

Product Quality and Selection

Deliberti offers a curated selection of high-quality fashion items from renowned designers. Their commitment to excellence is evident in the carefully selected range of clothing, footwear, and accessories. Customers can trust that the products they receive are authentic and made to the highest standards. With a vast array of luxury brands such as Gucci, Saint Laurent, and Balenciaga, Deliberti caters to a discerning clientele looking for unique and stylish pieces.

Website Usability

Deliberti's website is designed with user-friendliness in mind. The clean layout, intuitive navigation, and well-organized categories make it easy for customers to browse and find products. The search function allows shoppers to quickly locate specific items, while filters help narrow down options based on brand, size, color, and price range. The responsive design ensures a seamless experience across different devices, making shopping convenient and accessible.

Returns and Exchanges

Deliberti offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. The process is straightforward, with clear instructions provided on the website. However, it's important to note that some items may be subject to specific return conditions due to their nature, such as swimwear or intimate apparel.

Promotions and Discounts

Deliberti periodically offers promotions and discounts on select items. Customers can stay updated on these offers by subscribing to their newsletter or following their social media channels. While luxury brands generally have fewer sales compared to fast fashion retailers, Deliberti occasionally provides opportunities for customers to enjoy savings on their favorite designer pieces.

Reputation

Deliberti has built a strong reputation for its expertise and dedication to delivering exceptional fashion products. With over 70 years in the industry, they have established themselves as a trustworthy retailer known for showcasing top-tier fashion brands. The positive feedback from satisfied customers and their extensive presence in the fashion community further solidify Deliberti's reputable status.

Payment Options

Deliberti offers various secure and convenient payment options for customers. These include major credit cards, such as Visa and Mastercard, as well as alternative methods like PayPal. The website's SSL encryption ensures the safety of sensitive payment information, giving customers peace of mind when making transactions.

Loyalty Programs

At present, Deliberti does not have a specific loyalty program in place. However, their commitment to exceptional customer service and personalized shopping experiences creates a sense of loyalty among customers. Frequent shoppers may receive exclusive offers or benefits on a case-by-case basis, demonstrating Deliberti's appreciation for their loyal clientele.

Customer Reviews

Deliberti actively collects customer reviews and testimonials regarding their products and services. These reviews can be found on their website, providing valuable insights from verified buyers. Customers praise Deliberti for its extensive product range, swift delivery, and attentive customer support. The transparency in sharing customer feedback enhances trust and authenticity.

Community Involvement

Deliberti actively engages in community involvement and supports local initiatives. They collaborate with charitable organizations, sponsor events, and participate in fashion-related philanthropic activities. By contributing to the community, Deliberti demonstrates its commitment to social responsibility beyond fashion retail.

Shipping and Costs

Deliberti offers both domestic and international shipping options. They partner with reliable courier services to ensure prompt and secure delivery. Shipping costs vary based on the destination and the weight of the package. Free shipping may be available for orders above a certain threshold, as specified on the website. Deliberti strives to provide efficient shipping services, allowing customers to enjoy their purchases in a timely manner. In conclusion, Deliberti's website offers a seamless shopping experience with a wide selection of premium fashion brands. While the prices are higher, the exceptional product quality and customer service justify the investment. With an intuitive layout, trustworthy reputation, and commitment to customer satisfaction, Deliberti proves to be an excellent choice for those seeking luxury fashion items.