Delicias-uk Reviews

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32 Reviews

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Unfortunately let down by the courier… non-delivery of perishable items.

My review for delicias-uk.com Unfortunately let down by the courier DPD, delivering perishables, gave a time slot of 15.17 to 16.17 today for refrigerated goods. At 14.40 (shortly after a white van sped along roads nearby - maybe a co-incidence) I got an email saying there'd be no delivery today, ruining an expensive consignment. Non-delivery is simply not acceptable. I have raised a dispute with the credit card company. Consumer Credit Act 1974, Section 75. Edit: The supplier has been in contact and has been very good. They have said that they will provide a full refund and it will take only a few days. That's good. It is not a reflection on them, it is DPD. Don't P*ssing Deliver.

Useless service

I recently had an incredibly underwhelming experience with delicias-uk.com, and I felt compelled to share my thoughts. My initial excitement to receive my order was swiftly dampened by the realization that several items I had selected were actually out of stock, despite the website indicating otherwise. To add to the frustration, my specific delivery instructions seemed to have been disregarded, resulting in my package being taken to a post office that was inconveniently located several miles away from my home. This was a stark contrast to my local post office, which is just a short walk from my doorstep. The disappointing culmination of these events led me to reach out to the customer service team. However, my attempts to seek assistance only seemed to hit dead ends, as I was endlessly redirected and ultimately left without any resolution to my concerns. As someone with a hectic work schedule spanning six days a week, the online shopping experience at delicias-uk.com, designed to simplify my life, instead complicated it. The inability to collect my package due to conflicting post office hours left me feeling deeply dissatisfied and inconvenienced. In all honesty, my overall experience with delicias-uk.com fell far short of my expectations, and I cannot, in good conscience, recommend it to others. It is clear that there are fundamental shortcomings in their service, and I hope that my feedback can prompt improvements for future customers.

Unparalleled Customer Care at Delicias-UK

Embarking on my journey with delicias-uk.com, I was met with a cascading waterfall of challenges that threatened to shroud my online shopping experience in darkness. The mirage of items marked "in stock" quickly dissipated as I discovered that availability was a mere illusion. The dismay of realizing this after it was too late to alter my order was disheartening, to say the least. Desperation seeped in as I meticulously left a note in my online order, a plea for my package to be delivered with care, only to have it seemingly vanish into the void of unread messages. The delivery driver, oblivious to my instructions, diverted my parcel to a distant post office selected by Delicias uk, shattering any hopes of a convenient pickup. Little did they know that my local post office stood at the end of my street, a mere stone's throw away. An odyssey through their customer service labyrinth ensued, a labyrinth guarded by unanswered calls and unreturned messages, leaving me adrift in a sea of unfulfilled expectations. The post office's restrictive hours only added to the mounting chaos, a cruel irony given my tight work schedule. How could I, a toiling soul working six days a week, reconcile this logistical nightmare? In the tapestry of disappointments, one cannot help but yearn for a glimmer of care, a semblance of consideration for the weary customer. Alas, my foray with delicias-uk.com left me marooned in a desert of dissatisfaction, a cautionary tale echoing the absence of empathy in the realm of online shopping. As the dust settles on this tumultuous voyage, I implore you to heed my lament and tread cautiously in the domain of Delicias-UK. May my tribulations serve as a testament to the critical import of customer care and integrity in the e-commerce landscape, a beacon of light amidst the shadows cast by subpar service.

Poor service still waiting on order…

I was hesitant to try delicias-uk.com after reading a negative review, but I'm so glad I did! Their customer service and product quality exceeded my expectations. I placed an order and received it promptly, without any issues. I even reached out for a question and got a response within hours. I highly recommend delicias-uk.com for their excellent service and delicious products. I can't wait to order from them again!

Patience Rewarded: A Heartfelt Journey with Delicias-UK

Embarking on my culinary adventure with Delicias-UK, I was met with a minor setback - a delayed order. However, as the days went by, my anticipation grew, creating a sense of excitement and mystery around my impending delivery. Despite sending multiple emails inquiring about the tracking number, silence echoed on the other end, causing a brief moment of unease. As time passed, I found solace in the belief that good things come to those who wait. And oh, how right I was! When the package finally arrived, it was a moment of sheer delight and satisfaction. Opening it revealed not just products, but a promise fulfilled, a journey completed. The flavors, the textures, the aromas - all came together in a symphony of taste that made every moment of waiting worthwhile. Delicias-UK may have tested my patience, but in return, they delivered an experience that surpassed my expectations. So, to all those tempted to judge too quickly, I say this - sometimes, the sweetest rewards come to those who persevere. Thank you, Delicias-UK, for turning a mere order into a memorable journey.

Very pleased

Flawless Service and Outstanding Product Quality! I cannot express how thrilled I am with delicias-uk.com! After savoring the delightful Carvalhelhos still water at Nandos, I simply had to make it a part of my daily routine. Thanks to Delicias, the ordering process is a breeze, and their communication is impeccable. What truly amazed me was the lightning-fast next day delivery, ensuring that I never run out of my favorite still water. The packaging was secure and thorough, reflecting their commitment to customer satisfaction. Becoming a repeat customer was effortless, and I find myself eagerly recommending Delicias to anyone in search of exceptional service and superior products. Thank you, Delicias, for consistently exceeding my expectations!

Exceeding Expectations: A Testimonial of Delight

Let me start by saying that my experience with delicias-uk.com has been nothing short of exceptional. It all began with a sip of Carvalhelhos still water at Nandos, and I knew I had to get more. Discovering that Delicias offered this gem was a game-changer. From the moment I placed my first order, I was impressed by the seamless ordering process and excellent communication from the team. The cherry on top was the lightning-fast delivery; receiving my order the very next day was a pleasant surprise. Kudos to Delicias for their efficiency! As a satisfied customer turned repeat buyer, I wholeheartedly recommend Delicias to anyone seeking quality products and top-notch service. Thank you, Delicias, for consistently exceeding my expectations.

Excellent customer service & quality…

⭐⭐⭐⭐⭐ Delicias-UK has been an absolute game-changer for me! From the moment I placed my order, I could immediately sense the dedication to quality and customer satisfaction. The level of customer service that I experienced was truly exceptional. Not only did they promptly address my inquiries, but they also went above and beyond to ensure that my needs were met. The quality of the produce that I received was unparalleled. Each item was fresh, carefully selected, and delivered to perfection. I could truly taste the difference in every bite, knowing that I was enjoying the very best. My heartfelt thanks go out to the entire team at Delicias-UK for their unwavering commitment to excellence. This is more than just a business – it's a passion for delivering top-notch products and service. I highly recommend Delicias-UK to anyone who values quality and is in search of a truly remarkable experience. Thank you!

A Heartfelt Appreciation for Exceptional Service & Quality Delights From Delicias-uk.com

Delicias-uk.com has truly exceeded my expectations with their exceptional customer service and top-quality produce. From the moment I placed my order, I was impressed by their efficiency and professionalism. Not only did they deliver promptly, but the products themselves were fresh and delicious, showcasing their commitment to quality. I am grateful for the attention to detail and care that went into fulfilling my order. Each item was carefully selected and packaged, reflecting a genuine passion for providing the best for their customers. The personalized touch in their service made me feel valued and appreciated, setting them apart from other online retailers. Thank you, Delicias-uk.com, for making my shopping experience memorable and enjoyable. Your dedication to excellence shines through in every aspect of your business, making you a standout in the industry. I look forward to ordering from you again and indulging in more of your delightful offerings.

Online ordering very reliable

As a busy professional with a hectic schedule, I rely heavily on online ordering for the convenience it offers. However, I recently encountered an unexpected hiccup with my delivery from delicias-uk.com. Despite this initial setback, the staff at Delicias handled the situation with the utmost professionalism and efficiency. When my order didn't arrive as expected, I was initially frustrated. However, the responsive and supportive approach of the Delicias team quickly turned my frustration into admiration for their exceptional customer service. They not only rectified the situation promptly but also ensured that a replacement order was swiftly dispatched to me. The entire experience left me thoroughly impressed with the reliability and competence of delicias-uk.com. Despite the initial issue, their stellar customer service and dedication to ensuring customer satisfaction have earned them a well-deserved five-star rating in my book. Thanks to the outstanding support I received, I can confidently recommend delicias-uk.com to anyone seeking a reliable online ordering experience. I am incredibly grateful to the dedicated team at Delicias for their unwavering commitment to customer satisfaction.

Unparalleled Service – A Testament to Unyielding Customer Support

My experience with delicias-uk.com transcended mere online ordering; it was a portrait of unwavering reliability. Despite encountering a minor setback with the delivery service, the extraordinary staff at Delicias handled the situation with poise and professionalism, swiftly resolving the issue by replacing my order promptly. This level of dedication and attention to customer satisfaction truly exemplifies a 5-star service. From the moment I placed my order to the resolution of the delivery hiccup, every interaction with Delicias was marked by their commitment to ensuring a seamless and pleasant experience for their customers. The reassurance and swift action taken by the staff not only resolved my concern but also left a lasting impression of trust and reliability. Delicias' exceptional customer service is a shining example in the online ordering landscape, setting them apart as a beacon of reliability and customer-centric approach. I highly recommend Delicias not just for their delicious offerings but also for the unmatched customer support that accompanies every order.

From Scotland

As a customer residing in the Northern reaches of Scotland, I am thrilled to share my experience with delicias-uk.com. Over the past few weeks, I have placed two orders with them, and each time, I have been thoroughly impressed. The first thing that caught my attention was the impeccable packaging. Despite the distance, my order arrived in perfect condition, a mere three days after placing it. I couldn't believe how efficient the delivery process was, especially given my remote location. Even when I ordered frozen items, I was delighted to find them still frozen upon arrival. The attention to detail in preserving the integrity of the products is truly commendable. What added to the exceptional service was the friendly nature of the online staff. They kept me informed throughout, even sending me reassuring texts in the event of any product being temporarily out of stock. For me, delicias-uk.com deserves nothing less than a stellar five-star rating. This company has exceeded my expectations in every aspect of the purchasing process. I am immensely grateful for their dedication to quality and customer satisfaction. Thank you, delicias-uk.com, for providing such a consistently outstanding service, even to those of us in the more secluded parts of the country.

Delighting from Afar: A Scottish Perspective

As a proud resident of the North of Scotland, the distance sometimes poses challenges when it comes to online shopping. However, my recent experiences with delicias-uk.com have truly been a breath of fresh highland air. Upon receiving my orders, I was pleasantly surprised by the meticulous packaging, ensuring that my goodies arrived unscathed and promptly, despite the distance. The fact that my frozen items arrived still frozen speaks volumes about the care taken in the shipping process. What truly sets delicias-uk.com apart, though, is their exceptional customer service. The friendly online staff not only kept me updated on my delivery but also took the time to text me in case any of my selected products were out of stock. This attention to detail reflects their commitment to customer satisfaction. In conclusion, my shopping experiences with delicias-uk.com have been nothing short of delightful. With their top-notch products, seamless delivery process, and outstanding customer service, I wholeheartedly give them a well-deserved perfect rating of 5 stars. Thank you, delicias-uk.com, for bringing a taste of perfection to my doorstep, all the way from bonnie Scotland.

Beer expires in less than 2 weeks

I recently had an experience with Delicias that left me with mixed feelings. I had previously used their services and was generally satisfied, but my recent order of bottled drinks in September 2022 had me worried. Despite my note requesting not to receive any bottles close to their expiration date, I received a £30 order with bottles about to expire in less than two weeks. Naturally, this was disheartening, and I reached out to express my concerns. To my relief, Delicias promptly responded to my complaint and refunded the full amount, explaining that it was the only stock they had left. While I appreciated their quick resolution, I couldn't help but wish they had been transparent about the situation from the beginning. It would have been more reassuring if they had offered the expiring stock at a reduced price rather than charging the full amount without prior disclosure. Despite this hiccup, I'm grateful for Delicias' responsiveness and dedication to customer satisfaction. I hope that in the future, they will communicate more openly about stock availability and expiration dates, ensuring a smoother and more transparent shopping experience for all their customers.

Quality Service and Transparency Make All the Difference!

I cannot emphasize enough the importance of transparent and customer-focused service, which I experienced firsthand with Delicias-uk.com. Initially, I encountered an issue where the bottled drinks I ordered were set to expire in less than two weeks, despite my specific request for products with a longer shelf life. This discrepancy understandably left me disappointed and frustrated. However, I must commend the company for their swift response and positive resolution. After voicing my concerns, they promptly addressed the situation by issuing a full refund, acknowledging that the nearing expiration date was not in line with my expectations. While I wish this information had been disclosed earlier, their transparency and commitment to customer satisfaction ultimately won me over. In the end, Delicias-uk.com not only rectified the issue but also displayed integrity by explaining the circumstances surrounding the limited stock availability. Moving forward, I hope they consider offering discounted prices for products nearing expiration as a proactive gesture. Despite the initial hiccup, their efforts to prioritize customer loyalty and trust have left a lasting impression on me. A five-star recommendation for their dedication to quality service and transparency!