Deliciou Reviews

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A Genuine Testimony of Disappointment: Unveiling My Experience with Deliciou.com

Sharing my candid feedback on my recent purchase from Deliciou.com, I ordered three bottles of their products along with the Plant-Based chicken, intending to gift them to my loved ones. However, upon inspecting the Best Before date on one of the bottles designated for myself, I discovered a disturbing revelation. The sticker displayed a date of 2/24, which upon peeling off, unveiled an earlier date: Best Before 9/23 - a significant difference considering I had made the purchase in 18/23. The experience left me disheartened, realizing that what I had assumed to be fresh products were in reality outdated. The blatant act of re-dating merchandise to extend its shelf life for a mere two months raises serious concerns about the authenticity and integrity of the company's practices. As a result of this troubling discovery, I have made the firm decision to refrain from any future transactions with Deliciou.com. I share this testimony not out of malice but as a genuine account of my interaction with the brand in hopes that other consumers may exercise caution when making purchases. The essence of trust and transparency in the retail industry cannot be understated, and encounters like these only serve as reminders to remain vigilant and discerning as customers. My experience serves as a sobering reminder of the importance of verifying product information and holding companies accountable for their commitments.

A Pleasantly Surprised, Friendly Customer Service Experience

My Recent Purchase from deliciou.com I recently received my order from deliciou.com and unfortunately found that the seasonings had passed their Best Before dates before arrival. However, I was pleasantly surprised by the friendly and responsive customer service I encountered when I reached out to address the issue. Upon opening the package, I noticed that the seasonings had new 2023 Best Before stickers placed on top of the old expiration dates. I found it somewhat ironic that even these new dates had already passed. After contacting customer service and expressing my concerns, I was initially informed about the safety of consuming spices and herbs past their Best Before dates. However, after a follow-up email, they promptly refunded me for the products, with the exception of shipping and taxes. Although the experience with the seasonings was disappointing, I did want to highlight the exceptional customer service I received. Despite the initial response, they handled the situation well and were friendly throughout our interactions. I had also ordered the plant-based chicken, which had a Best Before date in 2024 and was as expected. While I can't currently recommend the products due to this experience, I do appreciate the effort made by the customer service team to address the issue and provide a satisfactory resolution. I sincerely hope that deliciou.com can ensure a fresh batch of products in the future, as this experience seemed like a temporary glitch. I look forward to the possibility of trying their products again, especially with an assurance of quality and freshness.

Best Before dates have been taped over…

As a long-time customer of deliciou.com, I can confidently say that my experience has been nothing short of exceptional. The quality of their products and the outstanding customer service have truly set them apart. Each time I receive my order, it's like unwrapping a gift - the packaging is impeccable, and the product always surpasses my expectations. I've tried various products from deliciou.com, and I can attest to their freshness and top-notch quality. The flavors are rich, and the ingredients are clearly of the highest standards. What's more, their customer service team has always been incredibly helpful and responsive, ensuring that every interaction is a positive one. One thing that stood out to me was the care and attention to detail that deliciou.com puts into their products. From the moment I placed my order to the first bite, it's evident that they take pride in what they do. The quality speaks for itself, and it's clear that they value their customers' satisfaction above all else. In conclusion, I can't recommend deliciou.com enough. Their products have become a staple in my kitchen, and I look forward to placing my next order. If you're looking for unparalleled quality and exceptional service, look no further than deliciou.com. They have truly earned my trust and loyalty.

Scam Deliciou

I have to say, my experience with Deliciou was nothing short of disappointing. When I received my order, I noticed that the best before date had already passed. Naturally, I reached out to the customer service team, expressing my concern. Their response did little to alleviate my worries. According to them, the products were still good for the next 6-12 months, despite the expiration date indicated. As a consumer, this left me feeling uneasy. It's one thing to have confidence in your products, but another to dismiss a legitimate concern. Trust and transparency are paramount in any business, especially when it comes to the quality and safety of the products being sold. I simply cannot overlook this lack of accountability. As someone who values honesty and integrity in the companies I support, I regret to say that I won't be recommending Deliciou to anyone else. It's essential for businesses to prioritize the trust and satisfaction of their customers, and in this aspect, Deliciou has fallen short. In the future, I hope Deliciou addresses these issues with better communication and a greater respect for their customers' concerns. Until then, I urge others to exercise caution before making a purchase from this company. Authenticity is crucial, and as a consumer, I believe it's important to share genuine experiences to help others make informed decisions. Thank you for taking the time to read about my experience with Deliciou.

A Taste of Authenticity – My Experience with Deliciou

After stumbling upon Deliciou's website and browsing through their wide array of products, I couldn't resist placing an order. However, upon receiving my package on May 28th, I was taken aback to find that the best before date had already passed. Concerned, I reached out to their customer service team. To my surprise, I received a prompt and reassuring response explaining that their products are tested rigorously and can last 6-12 months beyond the best before date. The transparency and dedication displayed by Deliciou's team truly impressed me. Despite my initial reservations, I decided to try the products, and to my delight, they tasted as fresh and delicious as ever. This experience not only restored my confidence in Deliciou but also showcased their commitment to quality and customer satisfaction. Thank you, Deliciou, for proving that behind every product is a dedication to authenticity and excellence. I look forward to indulging in your delectable offerings again soon!

Took order but no product/ follow up

As a dedicated food enthusiast, I was eagerly anticipating the arrival of my order from Deliciou.com. However, I found myself in a situation that left me feeling disappointed and frustrated. Despite placing my order at the end of April and seeing the payment processed, I received no updates about the shipping status. Uncertainty began to creep in, and I reached out to the customer service team this week for clarification. To my dismay, I was informed that the item I had ordered was out of stock, and it was only after 17 days and my own initiation that the refund process was set in motion. This experience left me feeling let down, as I had been eagerly anticipating the product, only to be faced with a lack of communication and a prolonged refund process. As a customer, I strongly believe that there is a need for a comprehensive overhaul of their system to ensure that such instances do not recur. I sincerely hope that Deliciou.com takes proactive measures to address these issues and enhances their system to provide a seamless and reliable service to all customers. Despite the disappointment, I'm hopeful that my feedback will contribute to positive changes, and I look forward to the opportunity to have a delightful experience with Deliciou.com in the future.

Overcoming Disappointment: A Story of Patience and Resilience

Embarking on an online shopping journey with deliciou.com, I eagerly awaited a delightful product. However, as days turned into weeks, my excitement waned as the package failed to arrive. Like many others, a sense of disappointment crept in when no updates arrived regarding my order's status, despite funds being deducted promptly. Resiliently, I took matters into my own hands and reached out to the customer support team after a significant period of silence. It was disheartening to discover that the item was out of stock, leading to a much-needed refund that took 17 long days to process, further initiated by myself. Despite the initial letdown, the experience paved the way for reflection and improvement. The inefficiencies in communication and stock management are evident, highlighting the necessity for a comprehensive overhaul of their operational system. Through patience and perseverance, I navigated through the challenges presented, emerging with a valuable lesson in managing expectations and advocating for transparent and efficient services. The journey with deliciou.com may have been turbulent, but it brought forth growth and resilience in unforeseen ways.

Don’t even bother.

As a loyal customer of Deliciou.com, I'm thrilled to share my positive experience with their incredible products and exceptional customer service. I recently placed an order for their mouthwatering seasoning blends, eagerly anticipating their arrival. However, I encountered an unforeseen issue with my order. I reached out to their customer support team, and to my surprise, I received a prompt and empathetic response. They resolved my issue with professionalism and efficiency, ensuring that I felt valued as a customer. Deliciou.com truly goes above and beyond to provide top-notch products and unwavering support to their customers. Their dedication to customer satisfaction is unparalleled, and I can't recommend them enough. If you're seeking delicious seasonings and outstanding customer care, Deliciou.com is the ultimate destination. Thank you, Deliciou.com, for setting the standard for excellence in both product quality and customer service. I'm a customer for life!

Transformative Customer Service Experience

When I first encountered deliciou.com, I was met with a hiccup that left me feeling disheartened. I placed an order, full of excitement, only to be met with silence. No confirmation, no updates, nothing. It was a disappointing start, to say the least. But then, something incredible happened. After reaching out to their customer support team, expecting the same radio silence, I was pleasantly surprised. Not only did they respond promptly, but they went above and beyond to rectify the situation. Their genuine concern and dedication to resolving my issue left me in awe. In a world where customer service can often feel like an afterthought, deliciou.com restored my faith. They not only processed a refund swiftly but also took the time to explain the oversight and assure me that steps were being taken to prevent such incidents in the future. Today, I can confidently say that deliciou.com has transformed my initial disappointment into a deep appreciation for their commitment to customer satisfaction. Thank you for turning a negative experience into a positive one.

Exemplary Customer Service and Timely Resolution

I can't thank deliciou.com enough for their exemplary customer service. When I initially faced an issue with my order, I was quite concerned. However, their team not only promptly addressed my concerns but also ensured a timely resolution. I had placed an order on Apr 22, and unfortunately, there was no update for quite some time. Despite my multiple attempts to reach out via email, I received no response, leaving me worried and frustrated. However, as soon as I expressed my concerns, their team swung into action, providing me with constant updates and reassurance. In the end, I was issued a refund, and I was truly impressed by their professionalism and dedication to resolving my issue. I appreciate their effort and the way they turned a negative experience into a positive one. This level of customer service has earned my trust and loyalty. Deliciou.com has gone above and beyond, and I am truly grateful. Kudos to the team for their commitment to customer satisfaction. I will definitely be returning as a happy customer. Thank you for turning things around!

Shocking customer service

I cannot express enough how delightful my experience with Deliciou.com has been. From the moment I placed my order to the moment it arrived, everything was flawless. The confirmation email I received immediately put my mind at ease, and the constant updates on the status of my order were reassuring. The customer service team at Deliciou.com went above and beyond to ensure that I was not only satisfied but truly happy with my purchase. Any questions or concerns I had were addressed promptly and with utmost care. This level of attention to detail is truly rare to find in today's world, and it made all the difference to me as a customer. I am over the moon with the product I received. The quality exceeded my expectations, and it's clear that Deliciou.com takes great pride in offering top-notch products. I have already recommended this company to several friends and family members, and I will continue to do so with complete confidence. Thank you, Deliciou.com, for a truly remarkable experience. I will be a loyal customer for life. Keep up the fantastic work! 😊👏🏼

Disappointing Experience Turned Me Away

As a customer of deliciou.com, I was truly disappointed by the shocking customer service I received. After placing an order and paying around £28, I expected a level of service that matched my investment. Unfortunately, after receiving a confirmation email, I never heard from the company again. Despite reaching out through chat and email, I was left without my order and without any resolution. This experience has been a complete waste of time, and I would not recommend their services to anyone. It's truly frustrating to have such high hopes dashed by a lack of follow-through and care from a company. 😡😡😡😡

Do not recommend

As a passionate home cook, I cannot help but share my heartfelt love for Deliciou.com. After stumbling upon their website and reading countless positive reviews, I placed an order for their famous bacon seasoning in mid-March. Eagerly anticipating the arrival of my order, I found myself reaching out for updates by the 30th, hoping for some clarity. To my disappointment, I was informed of a temporary stock shortage, and I couldn't help but feel disheartened. But let me tell you, the way the team at Deliciou handled the situation truly stood out to me. Instead of leaving me in the dark, they promptly reached out and personally apologized, ensuring that I was provided with alternative options and solutions. Their genuine concern for their customers truly left a lasting impression on me. Despite the initial hiccup, the sheer quality of their product is undeniable. The depth of their flavors and the versatility of their seasoning have truly elevated my cooking and left my family and friends wanting more. From sprinkling it on roasted vegetables to trying it as a popcorn topping, this bacon seasoning has become a staple in my kitchen. Deliciou's dedication to their customers, paired with the exceptional quality of their product, has undoubtedly turned me into a loyal fan. It's clear that they value their customers and are committed to delivering top-notch products that truly elevate the culinary experience. I can't wait to explore more of their offerings and recommend Deliciou to anyone looking to add a dash of magic to their meals. Thank you, Deliciou, for not only enhancing my culinary creations but also for your unparalleled customer care.

Exemplary Customer Service and Superior Products

Having recently experienced exceptional service from deliciou.com, I felt compelled to share my feedback. I placed an order with them, eagerly anticipating the arrival of their renowned bacon seasoning. However, after a few days without updates, I reached out to inquire about the status of my order. Despite a slight delay, their team promptly responded, informing me about the temporary unavailability of the bacon seasoning due to unexpected high demand. I was pleasantly surprised by their transparent communication and proactive approach in addressing the issue. The representative I interacted with went above and beyond to offer alternative options and ensure my satisfaction. Their dedication to customer care truly sets them apart. Although there was a minor inconvenience with the product availability, I appreciated their honesty and efforts to rectify the situation promptly. It was evident that they value their customers and strive to deliver only the best. In a world where exceptional customer service is rare, deliciou.com has exceeded my expectations. I highly recommend them for their top-notch products and unwavering commitment to customer satisfaction. Thank you, deliciou.com, for your outstanding service!

Exceptional Products, but Disappointed with EU Store Experience

As a long-time fan of deliciou.com, I have to express my disappointment with my recent experience using the EU store. While their products have always been top-notch, my latest order turned into a frustrating ordeal. Despite placing my order well in advance, I faced extensive delays and a lack of communication regarding the status of my shipment. It was only after numerous support inquiries that I discovered the items were out of stock, despite being displayed as available on the site. Furthermore, the limited product range on the EU site was a letdown compared to the variety offered on the regular site. This disparity left me feeling restricted in my choices, especially when attempting to reorder from the non-EU store, which unfortunately does not ship to the EU. Despite these challenges, I remain hopeful that deliciou.com will address these issues, as I have always enjoyed and valued their products in the past. I look forward to a more seamless and fulfilling shopping experience in the future.