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Rate Dellrefurbished
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25% users rated Poor
25% users rated Average
0% users rated Very Good
25% users rated Excellent
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Rickj
Truly Awful service
My review for dellrefurbished.co.uk Truly Awful service. Described as a * refurbished back to as new condition **Finger print sensor inop and battery only last 2.5 hours on battery saver program with display brightness at minimum. On normal setting its flat after 90 mins Customer service say thats with in tolerance yet a new one lasts 12 to 14 hours. Offered to keep if they supplied a new battery but they refused and wont issue a return label which is against UK DISTANCE SELLING LAWS. Will be putting a paypal claim in. **PLEASE AVOID THIS COMPANY unless you want pure hassle and zero help!! B
Beverly Hales
Fantastic Laptop, great service – what more can I ask…
My review for dellrefurbished.co.uk I was recently injured and find myself working from home more often and unable to sit for long at my usual workstation until I heal. The laptop I had looked great, but was slow and made working three times as hard. I was looking for a replacement with the processing speed and reliability, but without the massive price tag and someone suggested looking at Dell laptops as they used them in their own workplace. I found Dell Refurbished as I was definately looking for a pre-used machine to acheive the price point I wanted to spend. I wanted something with a proven name behind it that I hope will still give me 2-3 years of service if possible. Although I spent slightly more than I planned, I did so because the laptop's are really holding their money at the moment so everywhere you look, nothing is 'cheap' as such. I found a Dell Precision, with 32 GB of RAM, 500 GB of memory, a super quick processor and good quality graphics card. The price was fair in comparison other companies I was considering, but the reviews on Dell Refurbished weren't that great so I nearly didn't buy. However, the spec was really good and I knew I'd get a 14 day return window, so felt I had nothing to lose. The laptop was ordered Thursday and delivered on Monday by DHL. My IT guy set it up for me and I'm flying. Its a beautiful machine and after struggling along with a relatively new HP, I can't fault this one at all. The Dell has real substance with a great display, a fantastic keyboard and the graphics and response rate are just brilliant. I've used the webcam which also has a small privacy cover to protect you when you're not online. I like that little touch. I'm really glad that I went for it and know its going to last me a fair while. It's fast and can manage multiple programmes running at the same time. It's not buffering or slowing me down and I'm getting through my work more quickly. I'm a very happy bunny and would recommend Dell Refurbished without hesitation. H
Harrison Dimelow
Just avoid, not worth it
My review for dellrefurbished.co.uk Very poor, Customer service are slow and unresponsive at the best of times. Computer arrived with deep scratches and was told that this was normal. T
Tyrone Smith
Dell Refurbished Laptops Not Fit for Purpose
My review for dellrefurbished.co.uk Dell Refurbished Laptops. Most are unable to be updated with the latest updates to Windows 10. My refurbished laptop arrived promptly and was A grade as stated.. However, the laptop was unable to be upgraded to the latest updates in Windows 10 which includes security issues.. (Nov 2020)Customer Services were dreadful.. Note part of their response by email. Thank you for your call this morning and your patience,Following the responsible team feedback, I want to inform you that any similar model replacement unit will more than likely face the same issues in terms of OS updates and the time it takes. There you are then, proof from Dell they are simply not fit for purpose.. Their response to help was non-existent I would not recommend you consider a Dell Refurbished Laptop !
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Introduction
Dellrefurbished.co.uk is a popular online store that offers a wide range of refurbished Dell products in the United Kingdom. With a focus on quality, affordability, and customer satisfaction, this website has become a go-to destination for tech-savvy individuals looking for cost-effective options without compromising on performance. In this editorial review, we will explore the pros and cons of shopping on Dellrefurbished.co.uk, assess the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
Pros:- Wide range of Dell refurbished products available
- Products undergo rigorous testing and quality checks
- Significant savings compared to buying brand new
- Reliable performance with Dell's trusted reputation
- Easy and intuitive website navigation
- Dedicated customer service team
- Product availability may vary
- Refurbished products may have minor cosmetic flaws
- Limited customization options compared to new products