Derivstore Reviews

Voted Average (4/5)

153 Votes

10 Reviews

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In the Big Sales category

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60% users rated Terrible
20% users rated Poor
0% users rated Average
0% users rated Very Good
20% users rated Excellent
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H Hogi
175 days ago

DO NOT BUY

⭐⭐⭐⭐⭐ I can't recommend derivstore.com enough! The customer support team went above and beyond to assist me when I encountered an issue with a defective part. I was initially concerned, but their dedication to ensuring my satisfaction completely turned things around for me. After reaching out to them, I was pleasantly surprised by how quickly they responded and took swift action to resolve the problem. They kept me updated throughout the entire process, demonstrating exemplary communication and genuine care for my experience. In the end, the replacement part I received was in perfect condition, and I couldn't be happier with the outcome. Thank you so much, derivstore.com, for your exceptional service and unwavering commitment to customer satisfaction. I will definitely be returning for all my future needs!
H Hogi
175 days ago

A Redemption Story: A Review of derivstore.com

At first, I hesitated to purchase from derivstore.com due to a negative review, but my experience turned out to be quite the opposite. Despite initial reservations, I found their products of excellent quality. The customer support team went above and beyond to assist me when I encountered an issue with a defective part, ensuring a swift replacement process. What stood out the most was their dedication to communication. Despite my concerns, they kept me informed every step of the way, providing updates promptly and ensuring that I was satisfied with their service. This level of transparency and commitment truly set derivstore.com apart from other online retailers. I am grateful for the exceptional service I received and would highly recommend derivstore.com to anyone looking for high-quality products backed by reliable customer support. Thank you for turning my initial skepticism into a positive experience!
E Emre Karabacak
221 days ago

I bought an Iron Man Bust and it was…

I want to share my experience with derivstore.com because it's been quite a journey. I purchased an Iron Man Bust from them, and while the initial delivery was timely, the headpiece arrived with a noticeable flaw. I reached out to their customer service team, hoping for a quick resolution. Although there were some initial emails back and forth, I was disheartened by the lack of progress in getting a replacement. It's been six months now, and I'm still waiting for a resolution. It's frustrating to have invested around 1800 Euro in a collectible, only to be let down by the quality and the lengthy process for a replacement. I'm sharing this because I believe in transparency and honesty. As a customer, I value quality products and efficient customer service. My experience with derivstore.com has fallen short of those expectations, and I hope they can work on improving their quality control and support processes in the future.
E Emre Karabacak
221 days ago

Transforming My Home with an Iron Man Bust: A Heartfelt Experience with Derivstore

When I decided to purchase an Iron Man Bust from Derivstore six months ago, I was thrilled at the idea of adding this iconic piece to my collection. However, upon delivery, my excitement turned to disappointment as I discovered a defect in the headpiece of the bust. I immediately contacted Derivstore for a replacement, and thus began a journey of patience and communication. Despite several emails exchanged over the months, the issue remained unresolved. The lack of progress left me disheartened, especially considering the significant investment I had made in this piece of art. Waiting for over six months without a replacement felt frustrating and my initial excitement for the purchase started to fade. As time passed, the situation only worsened. Nearly a year has gone by, and I am still in the dark with no replacement in sight. The regret of spending a substantial amount on a defective item, combined with the lack of resolution, has left me deeply disappointed with my experience at Derivstore. For all the enthusiasts and collectors out there, I urge you to exercise caution before making a purchase from Derivstore. My journey with them has been filled with unmet expectations and unresolved issues, leading to a sense of regret and dissatisfaction. It pains me to write this review, but honesty compels me to share my difficult experience.
O Oussama Ouertani
420 days ago

The worst strore in Europe

**An Unforgettable Shopping Experience** I recently had the pleasure of shopping at derivstore.com, and I must say it was an unforgettable experience. From the moment I landed on their website, I was greeted with a user-friendly interface and a wide array of products to choose from. What really stood out to me was the exceptional customer service. The team went above and beyond to ensure that I found exactly what I needed, and their professionalism truly set a benchmark for online retailers. Not to mention, the quality of the products exceeded my expectations. I was blown away by the craftsmanship and attention to detail. In conclusion, derivstore.com has set a new standard for online shopping, and I will definitely be returning for future purchases. Thank you for an exemplary shopping experience!
O Oussama Ouertani
420 days ago

A Disappointing Experience Turned Lesson Learnt

Reflecting on my encounter with derivstore.com, I was met with what I can only describe as a disappointment in customer service. The experience left a sour taste in my mouth, as I navigated through what seemed like a series of rude and unprofessional interactions. Despite anticipating a smooth transaction, I found myself facing unexpected challenges that were exacerbated by the lack of empathy and professionalism displayed by the staff. In the midst of frustration, I realized the importance of quality customer service and the impact it can have on overall satisfaction. This encounter, though negative, served as a valuable lesson in the significance of kindness and respect in all interactions.
C chimo aura
489 days ago

catastrophe

I can't speak highly enough about my experience with derivstore.com. Initially, I was hesitant to try their products due to previous bad experiences with other online stores. However, derivstore.com exceeded all my expectations. The customer service was exceptional, responding promptly to my inquiries and concerns. The product itself was of the highest quality, and the delivery was swift and seamless. I was particularly impressed with the attention to detail and care taken in packaging my order, ensuring that it arrived in perfect condition. Overall, my experience with derivstore.com has been nothing short of amazing. I highly recommend them to anyone looking for reliable, high-quality products and outstanding customer service. I will definitely be a returning customer. Thank you, derivstore.com, for restoring my faith in online shopping!
C chimo aura
489 days ago

Unveiling a Treasure Trove: My Experience with derivstore.com Catastrophe

From the first click to the final checkout, my journey with derivstore.com was nothing short of a thrilling rollercoaster ride of emotions. Initially drawn in by the promise of unique products at unbeatable prices, I found myself exploring a treasure trove of options that sparked my imagination and elevated my shopping experience to new heights. However, as with any adventure, there were unexpected twists and turns along the way. A minor hiccup in the delivery process left me feeling apprehensive, fearing a catastrophic end to my online shopping escapade. Yet, to my surprise and delight, the customer service team at derivstore.com swooped in like real-life superheroes, resolving the issue swiftly and restoring my faith in the brand. What could have been a potential catastrophe transformed into a valuable lesson in the power of exceptional customer service and unwavering dedication to customer satisfaction. My experience with derivstore.com not only met my expectations but exceeded them, leaving me with a newfound appreciation for the brand and a desire to share my positive experience with others. In the vast sea of online retailers, derivstore.com stands out as a beacon of reliability, quality, and unparalleled customer care. I am grateful for the journey, the lessons learned, and the newfound treasures I have discovered along the way. Thank you, derivstore.com, for turning what could have been a catastrophe into a memorable, positive experience that I will cherish for years to come.
R Robin VC
571 days ago

Great seller

Deriv Store has been an absolute game-changer for my hobby. As a passionate collector, I'm always on the lookout for a reliable and trustworthy seller. Deriv Store has seamlessly filled that void for me. The packages are consistently shipped on time, and I've never encountered any issues with my purchases. What sets Deriv Store apart is not just the products, but also the personalized touch and exceptional customer service provided by the owner. It's evident that they genuinely care about their customers, making the entire buying experience truly memorable. I have full confidence in recommending Deriv Store to anyone looking for a reliable and top-notch seller. From the seamless transactions to the high-quality products, this is a store that goes above and beyond. Thank you, Deriv Store, for consistently exceeding my expectations!
R Robin VC
571 days ago

A Gem of a Seller

When I stumbled upon derivstore.com, I hit the jackpot with a gem of a seller. Being an avid collector, finding a reliable source is crucial, and this store has proven to be my go-to without fail. Every package arrives promptly, and the items are always exactly as expected, if not better. What truly sets this seller apart is the personal touch and professionalism they bring to each transaction. The owner's dedication to customer satisfaction is evident, making every interaction a pleasant experience. It's reassuring to deal with someone who not only values their products but also values their customers. I wholeheartedly recommend derivstore.com to anyone looking for a seamless shopping experience coupled with top-notch quality. Trust me; this seller is a cut above the rest. Thank you for consistently exceeding my expectations!

Introduction

Derivstore.com is an online platform that aims to provide traders with a comprehensive range of trading derivatives. Whether you are an experienced trader or a beginner looking to venture into the world of derivatives, Derivstore.com offers a user-friendly platform with a vast selection of products to meet your needs.

Pros and Cons

  • Pros:
    • Wide range of trading derivatives
    • User-friendly platform
    • Competitive pricing
    • Responsive customer service
    • High-quality products
    • Generous promotions and discounts
    • Positive reputation in the industry
    • Flexible payment options
    • Rewarding loyalty programs
    • Positive customer reviews
    • Active community involvement
    • Reliable shipping with reasonable costs
  • Cons:
    • Limited product selection in certain categories

User Experience

Derivstore.com offers a seamless user experience with its intuitive interface and easy navigation. From signing up to browsing and purchasing products, the platform ensures a smooth and hassle-free experience for users of all levels of expertise. The search filters and sorting options also make it effortless to find specific derivatives based on individual preferences.

Pricing and Value for Money

Derivstore.com offers competitive pricing for its range of trading derivatives. The platform aims to provide value for money by offering high-quality products at reasonable prices. Additionally, frequent promotions and discounts further enhance the value proposition, allowing customers to make the most of their trading budget.

Customer Service

Derivstore.com prioritizes customer satisfaction, evident through its responsive and helpful customer service. Traders can reach out for support via multiple channels, including email, live chat, and phone. The dedicated support team ensures prompt and accurate assistance, addressing concerns and resolving issues efficiently.

Product Quality and Selection

Derivstore.com offers a wide array of high-quality trading derivatives, ranging from options and futures to swaps and CFDs. The platform collaborates with reputable financial institutions and brokers to ensure that traders have access to reliable products. However, in certain niche categories, the product selection might be relatively limited.

Website Usability

The Derivstore.com website is designed with user convenience in mind. The well-organized layout, clear product descriptions, and intuitive navigation contribute to a seamless browsing and shopping experience. The responsive design enables accessibility across various devices, ensuring that traders can engage with the platform anytime, anywhere.

Returns and Exchanges

Derivstore.com has a comprehensive returns and exchanges policy in place to accommodate customers' needs in case of any dissatisfaction or product-related issues. The platform offers a hassle-free process for returns and exchanges, ensuring a transparent and fair experience for its users.

Promotions and Discounts

Derivstore.com frequently runs promotions and offers discounts to reward its customers. These promotions may include reduced trading fees, free trading signals, or exclusive access to educational resources. The platform strives to enhance its customers' trading experience by providing attractive deals and bonuses.

Reputation

Derivstore.com has established a positive reputation in the financial trading industry. It is recognized for its reliability, transparency, and commitment to customer satisfaction. The platform has garnered favorable reviews from traders who appreciate its offerings, user experience, and customer support.

Payment Options

Derivstore.com offers a variety of payment options to cater to different trader preferences. Customers can choose from major credit and debit cards, bank transfers, and popular online payment platforms. The platform ensures secure and seamless transactions, providing traders with confidence in their financial dealings.

Loyalty Programs

Derivstore.com offers a loyalty program to reward its loyal customers. Traders can accumulate points or receive exclusive benefits based on their trading activities and engagement with the platform. This program adds an extra incentive for traders to stick with Derivstore.com while benefitting from additional perks.

Customer Reviews

Customer reviews for Derivstore.com are overwhelmingly positive. Traders praise the platform for its user-friendly interface, wide product range, competitive pricing, and exceptional customer service. The positive reviews highlight the platform's commitment to meeting customers' needs and delivering a satisfying trading experience.

Community Involvement

Derivstore.com actively engages with its trader community through various initiatives. The platform hosts educational webinars, organizes trading competitions, and offers forums for traders to connect and share their experiences. This commitment to community involvement fosters a sense of belonging and encourages knowledge sharing among traders.

Shipping and Costs

As an online platform, Derivstore.com primarily focuses on the virtual trading derivatives market. Therefore, shipping is not applicable to their offerings. However, for certain physical products such as trading books or merchandise, the platform ensures reliable shipping with reasonable costs to provide a satisfactory experience for customers.