Users Voice for Dermelect

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Dermelect Overall rating
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Review article published on: 16 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 1.7 4.6 5 1.4
Feb 2023 5 5 5 5 1.8 1.3
Mar 2023 5 5 5 5 5 5
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Detailed Dermelect Review by


Dermelect Cosmeceuticals is a leading skincare brand that uses a combination of medical research and advanced technology to develop innovative and effective products. Their range of formulations is recommended by dermatologists and beauty experts, and their website offers access to their complete range of products.

Pros and Cons

  • High-quality skincare products
  • Effective and efficient formulations
  • Options for all skin types
  • No parabens or phthalates
  • Prices may be too high for some customers
  • Limited product selection compared to other skincare brands

User Experience

Dermelect's website is easy to navigate and user-friendly. The site is well-organized, with a clean and modern design. It is easy to find what you are looking for and product descriptions are detailed to make an informed decision. Furthermore, the site is easy to use on both desktop and mobile devices.

Pricing and Value for Money

Dermelect's prices are in the mid to high range in the marketplace. You get what you pay for, considering the quality of their skincare formulations. Although the prices may not be affordable for everyone, it is an investment in great skin. Additionally, the brand does offer promotions, and discounts, so you can take advantage of saving.


Dermelect's primary competitors include mainstream skincare brands such as Olay, Neutrogena, and L'Oréal Paris. However, these brands are less specialized and use fewer natural and medical-grade ingredients compared to Dermelect. Other high-end organic and medical-grade skincare brands that compare include Skinceuticals, Obagi, and SkinMedica.

Customer Service

Dermelect's customer service is excellent, with a team of highly trained experts ready to assist customers with any concerns or inquiries. Moreover, they offer email support, phone support, and live chat. Their customer care representatives are very knowledgeable and provide quick and efficient responses.

Product Quality and Selection

Dermelect focuses primarily on providing high-quality skincare products. Their formulations are medical-grade, using natural and organic ingredients that are scientifically proven to be effective. Their product range includes anti-aging, firming, brightening, and acne solutions. However, their selection is limited compared to other skincare brands.

Website Usability

Dermelect's website is easy to navigate, user-friendly, and aesthetically pleasing with a modern and clean design. The site is well-organized, making it easy to find what you are looking for. The products are correctly displayed, and the add to cart button is visible, so adding items to your cart is uncomplicated.

Returns and Exchanges

Dermelect has a no-returns policy unless the wrong product was shipped or if the product was received in a damaged or defective state. The customer service team is, however, available to help and resolve any issues.

Promotions and Discounts

Dermelect offers various promotions and discounts such as seasonal sales, free gifts, referral programs, email sign up deals, and more. Additionally, they offer free shipping promotions on orders above $50.


Dermelect has an excellent reputation for providing high-quality products that use organic and natural ingredients that are medically proven to work. They have testimonials on their website and received a 5-star rating by numerous customers. Additionally, Dermelect is recognized by renowned media outlets, such as Oprah magazine, Today Show, and People.

Payment Options

Dermelect accepts a variety of payment methods so that customers can choose the most suitable option. These options include credit and debit cards, PayPal, Amazon pay, and Stripe.

Loyalty Programs

Dermelect has a rewards program where customers receive points when they make purchases that can be redeemed for discounts on future purchases. So it is a win-win situation where you can save money and continue to use your favorite skincare products.

Customer Reviews

Customers share reviews on Dermelect's website and other platforms like Amazon. The majority of reviews are positive and compliment the quality and effectiveness of Dermelect's skincare formulations.

Community Involvement

Dermelect gives back to its community by supporting various charitable organizations. They donate a portion of the proceeds from specific products to relevant organizations such as Breast Cancer Research Foundation® and Melanoma Research Alliance for cancer research.

Shipping and Costs

Dermelect offers free shipping for orders over $50. They ship within the US, and it takes an average of 3-7 days for packages to arrive. Shipping prices vary depending on the shipping method chosen. Dermelect ships internationally at an additional cost, and it takes 7-14 days for delivery.


Dermelect is an innovative skincare brand that focuses on providing high-quality, effective skincare formulations using organic and natural ingredients. The brand has an excellent reputation for offering expertise, authoritativeness, and trustworthiness in the skincare market. Although prices may be deemed high for some, it is an investment in great skin, and Dermelect offers various promotions to offset costs. Overall, Dermelect receives high marks in product quality, website usability, customer service, and community involvement.