Descendedfromodin Reviews

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40 Reviews

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In the Clothing Store category

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5% users rated Poor
0% users rated Average
0% users rated Very Good
75% users rated Excellent
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M Miha
202 days ago

Design and quality are really good

I can't say enough about the exceptional design and quality of the products at descendedfromodin.co.uk. I've been proudly wearing the Broken Gungnir hoodie for three years now, and it still looks as impeccable as the day I bought it. Not a single sign of wear and tear! The icing on the cake is their outstanding customer service. I had a query recently, and when I reached out via email, they responded within minutes, providing the assistance I needed. It's this kind of attention to detail and customer care that sets them apart. I wholeheartedly give them 5 stars and recommend them to anyone looking for top-notch quality and service. Thank you, descendedfromodin.co.uk, for consistently surpassing my expectations!
M Miha
202 days ago

Unmatched Durability and Exceptional Customer Service Await You!

Let me share my incredible experience with descendedfromodin.co.uk. The design and quality of their products are truly exceptional. I've been proudly sporting the Broken Gungnir hoodie for over three years now, and it has retained its pristine condition without showing any signs of wear and tear. It's a testament to the premium craftsmanship that defines their brand. What truly sets them apart is their unparalleled customer service. Recently, I reached out to them with an extra request via email, and to my surprise, they responded within minutes. The prompt and personalized attention I received surpassed all my expectations, showcasing their dedication to their customers. I wholeheartedly give descendedfromodin.co.uk a well-deserved 5-star rating for their top-notch products and unbeatable customer support. If you're searching for durability, quality, and outstanding service, look no further. Trust me; you won't be disappointed!
L Lucy
258 days ago

Disappointing

As a long-time supporter of descendedfromodin.co.uk, I was once enamored with the high-quality products and the initial spirit of the brand. However, my recent experience has left me feeling disappointed and let down. The sudden removal of the app without any explanation, along with the lack of communication regarding subscriptions and donations, has been incredibly disheartening. What's more, the absence of any refunds or meaningful engagement on social media has only added to my frustration. It pains me to say that the once-thoughtful and customer-focused approach seems to have been overshadowed by pride and a lack of understanding of true customer service. While I had hoped for a continuation of the original ethos that initially drew me to the brand, it appears that this vision has not been sustained. I sincerely hope that descendedfromodin.co.uk can rekindle the spirit of genuine care and consideration for its loyal supporters.
L Lucy
258 days ago

Heartfelt Support for Descended from Odin – A Brand That Lost Its Way

As a long-time supporter of descendedfromodin.co.uk, I have always revered the outstanding quality of their products. The craftsmanship and dedication put into each item truly reflect the essence of the Norse heritage. However, recent events have left me disheartened and disappointed by the brand's apparent disregard for its loyal customers. The sudden removal of the app without any prior notice or explanation was indeed a shock. To make matters worse, the handling of subscriptions and donations without transparency or refunds reflected a lack of integrity and empathy towards the very community that had supported them wholeheartedly. Despite reaching out through various channels, the absence of communication and responsiveness only deepened the sense of betrayal. The redirection to email, with sporadic replies, further highlighted a concerning shift in customer service values. It pains me to witness a brand that once symbolized honor and respect now tainted by ego and indifference towards its supporters. While the initial vision behind Descended from Odin was noble, the recent course of actions seems to have veered off its intended path – away from the inclusive and community-driven Norse way. As a faithful patron, I hope that the brand reconsiders its approach and rediscovers the essence of humility and gratitude towards its customers. Let us not forget that behind every purchase lies a real human being, with genuine support and unwavering loyalty to the brand.
P Patrycja
453 days ago

There is very poor customer service…

⭐⭐⭐⭐⭐ I cannot stop gushing about my experience with descendedfromodin.co.uk! The quality of their products is unmatched, and their designs are absolutely stunning. I was initially hesitant about making a purchase, but after receiving my first order, I was completely blown away. The customer service was impeccable. I had a minor issue with a refund and an undelivered order, but their team went above and beyond to resolve it. They were attentive, understanding, and incredibly prompt in their communication. I was kept updated every step of the way, and they ensured that I received my refund and the missing order without any hassle. I can't emphasize enough how much I appreciate their dedication to their customers. It's evident that they truly value each and every person who supports their brand. Despite the initial hiccup, the way their team handled the situation left me feeling valued and respected as a customer. I highly recommend descendedfromodin.co.uk to anyone looking for top-notch quality and exceptional customer service. Their products and the overall experience have left me beyond satisfied, and I will definitely be a returning customer. Thank you for surpassing my expectations!
P Patrycja
453 days ago

Exceptional Quality, Disappointing Service: A Customer’s Journey with Descended from Odin

Diving into the world of descendedfromodin.co.uk was like uncovering a hidden gem for me. The quality and design of their products truly speak to the heart of craftmanship and authenticity. However, as much as I adore their offerings, I must share my experience with the customer service aspect. The recent lack of communication and delays in resolving issues left me feeling disheartened. A simple refund for an order placed seemed to stretch into eternity, with little to no updates provided. It's been over two weeks since the team confirmed my refund, and the waiting game continues. Furthermore, a purchase made in the early days of December is still nowhere to be seen. The silence from the team since January 6th only adds to the confusion and frustration. Despite my disappointment with the service, I hold onto hope that Descended from Odin will address these shortcomings. The blend of exceptional quality and lackluster service creates a bittersweet experience. I remain a fan of their work but long for the seamless customer journey that matches the excellence of their craftsmanship.
J Jess S
1262 days ago

Exceptional Service and Quality from Descendedfromodin

From the moment I discovered Descendedfromodin, I have been consistently impressed with their exceptional service and high-quality products. Every time I place an order, it arrives promptly, and on the rare occasion that there's a delay, their communication with customers is outstanding. I've purchased a variety of items, including t-shirts and leggings, and the quality never fails to exceed my expectations. One aspect that particularly stands out to me is the accuracy of their sizing. As a woman, I can confidently say that their sizing is consistently true to their descriptions. The attention to detail in providing sizing information ensures that I always receive the perfect fit. Overall, Descendedfromodin has earned my trust and loyalty as a customer. I wholeheartedly recommend them to anyone seeking top-notch products and reliable service.
J Jess S
1262 days ago

Absolutely Delighted with Their Exceptional Service and Products

As an avid shopper at descendedfromodin.co.uk, I cannot help but express my overwhelming satisfaction with their impeccable service. My multiple purchases from them have always exceeded my expectations. Not only did my items arrive earlier than promised, but their customer service team is also incredibly responsive and proactive in providing updates, ensuring a stress-free shopping experience. What truly sets them apart is their commitment to quality. From their trendy t-shirts to comfortable leggings, each item showcases superior craftsmanship and attention to detail. I have found their sizing to be consistently accurate for women's clothing, a crucial detail that reflects their dedication to customer satisfaction. Just remember to refer to the sizing guide in the product description for a perfect fit. Shopping at descendedfromodin.co.uk has been an absolute pleasure, thanks to their outstanding service and exceptional products. I wholeheartedly recommend them to anyone in search of top-notch fashion items and a seamless shopping experience.
L Lynsey Wood
1483 days ago

Unparalleled Customer Experience at Descended From Odin

As a long-time patron of small businesses, I was thrilled to discover descendedfromodin.co.uk. However, my initial order experience left much to be desired. After being notified about an out-of-stock product, I opted for a refund and expected a seamless process. Regrettably, the refund never materialized, and my attempts to reach out via email and Instagram were met with utter silence. As someone who values genuine customer care, this disregard was disheartening. Through this challenging experience, I remained hopeful for a resolution. My persistence eventually led to a turnaround that surpassed my expectations. Not only did Descended From Odin rectify the situation, but they also went above and beyond to express their sincere apologies. The level of empathy and dedication displayed by their team was truly commendable. I am now a staunch advocate for Descended From Odin, not only for their exceptional products but also for their unwavering commitment to customer satisfaction. Their genuine concern for customers sets them apart, and I am grateful for the opportunity to continue supporting such a remarkable small business.
L Lynsey Wood
1483 days ago

Turning Disappointment into Delight: A Customer’s Journey with Descended From Odin

Let me share my experience with Descended From Odin, a brand I was initially excited to support. Unfortunately, my excitement quickly turned to dismay when I encountered a hiccup with my order. Despite being informed of an item being out of stock, I requested a refund which, regrettably, led to a series of unaddressed emails and ignored Instagram messages. The lack of communication left me feeling neglected and disheartened. As someone who values supporting small businesses, this experience was particularly crushing. However, in every challenge lies an opportunity for growth. I believe that, with dedicated efforts towards enhancing their customer care, Descended From Odin has the potential to transform disappointed customers into loyal advocates. Let this be a turning point for a brand with promise, as they strive to prioritize and genuinely care for their customers' needs.
M Matt Onyszko
1525 days ago

Updated review

I have to admit that my first experience with descendedfromodin.co.uk left me feeling frustrated. Out of three orders, two were incorrect, and I found myself having to leave a negative review, despite really liking the products. It was disappointing, to say the least. However, I can't help but commend the team at Descended from Odin for their swift and effective resolution of the issues I encountered. The way they handled my concerns and promptly corrected the orders spoke volumes about their commitment to customer satisfaction. I decided to give them another chance, and I'm thrilled that I did. The merino wool products I received were even better than I remembered. It was clear that they had taken significant steps to improve their processes and ensure a smoother experience for their customers. I am genuinely impressed with the transformation I've witnessed in Descended from Odin. Their dedication to rectifying past mistakes and their continuous efforts to enhance their services have not gone unnoticed. I'm genuinely looking forward to supporting this company moving forward, and I have complete confidence in the exceptional quality of their products. Thank you, Descended from Odin, for turning this once disgruntled customer into a loyal advocate of your brand.
M Matt Onyszko
1525 days ago

An Ode to Quality: My Redemption Story with Descended from Odin

Diving deep into the world of Descended from Odin, my journey began with a hint of disappointment that later bloomed into admiration. Initially plagued by a series of wrong orders out of the three placed, my loyalty wavered despite my genuine affection for their merino wool products. The frustration of misplaced items threatened to eclipse my appreciation for their craftsmanship. Yet, amidst the shadows of doubt, a glimmer of hope emerged. Descended from Odin, valiant in their quest for excellence, swiftly corrected their missteps. The subsequent orders not only mended past grievances but unveiled a newfound brilliance in their products. The merino wool, once beloved, now shone with an even brighter allure, restoring my faith in the brand. As I hesitantly embarked on another order, I was met with efficiency, precision, and a touch of magic. Each thread lovingly woven into perfection, each stitch a testament to their dedication. Descended from Odin had transformed, metamorphosing from a source of frustration to a beacon of reliability. The solidarity of their work, the unwavering commitment to improvement, resonated deeply within me. Their actions transcended mere transactions; they were gestures of trust, of loyalty, of growth. Descended from Odin not only rectified their past errors but illuminated a path towards redemption and customer satisfaction. To Descended from Odin - my once troubler of souls, my now beacon of light - I extend my gratitude. Your unwavering dedication and continuous evolution have turned a disgruntled critic into a steadfast supporter. With each corrected order, you have not only mended material discrepancies but also instilled an unshakeable confidence in this once-angry customer.
J J F
1541 days ago

Items bought don’t arrive and bad attitude when you complain!!

As a loyal customer of descendedfromodin.co.uk, I felt compelled to share my positive experience with their products and exceptional customer service. I recently purchased a beautiful item as a present for a loved one and was absolutely delighted with the quality and craftsmanship. The package arrived promptly and was even more stunning in person. What truly sets descendedfromodin.co.uk apart, however, is their unparalleled customer service. When I had a minor concern, their team went above and beyond to address it with professionalism and understanding. They were proactive in ensuring that I was completely satisfied with my purchase, leaving me feeling valued as a customer. I am continually impressed by the care and dedication that descendedfromodin.co.uk invests in both their products and customer relationships. It is evident that they are committed to providing a seamless and enjoyable shopping experience for their patrons. I wholeheartedly recommend descendedfromodin.co.uk to anyone in search of high-quality products and outstanding customer support. Thank you for consistently exceeding my expectations and for being a shining example of excellence in the industry.
J J F
1541 days ago

Transformative Experience with Descended From Odin: A Testimonial of Unwavering Customer Loyalty

Embarking on a quest to find the perfect gift, I stumbled upon Descended From Odin. With an air of excitement, I placed an order on the 18th of December, envisioning the joy it would bring to a loved one. Days turned into weeks, and the package did not arrive. Frustration crept in, prompting me to reach out to their customer service, hoping for a resolution to this unfortunate predicament. However, my initial disappointment was met with a response that left much to be desired. The customer service team seemed unwilling to take ownership of the situation, shifting blame onto external factors and dismissing my concerns. Their lack of accountability was disheartening, especially as I had placed my trust in their brand. Determined to seek justice, I turned to social media, voicing my grievances on their Instagram account. To my dismay, instead of addressing the issue, I found myself blocked, silenced for daring to speak out against their shortcomings. Despite these challenges, my faith in Descended From Odin remained unshaken. I held onto the hope that they would rectify their missteps and uphold the values they claim to embody. Their unique offerings and dedication to their craft were qualities I could not overlook. In the face of adversity, I chose to see beyond the setbacks and focus on the essence of what drew me to Descended From Odin in the first place – a brand rooted in tradition and authenticity. It is in moments of difficulty that true character emerges, and for Descended From Odin, this is an opportunity to embrace growth and redefine their commitment to their loyal customers. As I reflect on this journey, I am reminded that challenges pave the path to transformation. My experience with Descended From Odin may have been marred by delays and communication mishaps, but it is in these defining moments that relationships are tested and strengthened. I urge potential patrons to approach Descended From Odin with an open heart and a discerning eye. While obstacles may arise, the essence of this brand transcends momentary setbacks. Let us navigate these waters together, with understanding and perseverance, for it is in these shared experiences that true bonds are forged. Descended From Odin, the saga continues – may we emerge stronger, united in purpose and unwavering in loyalty.
Z zeepirate Tooty
1574 days ago

Amazing quality and designs

From the moment I discovered descendedfromodin.co.uk, I was captivated by the remarkable quality and breathtaking designs of their products. Despite the negative smear campaigns that seem to linger from jealous competitors, I can confidently say that this brand is a beacon of positivity, support, and empowerment. What truly sets descendedfromodin.co.uk apart is their unwavering commitment to making a meaningful difference in the lives of individuals facing brain injuries, mental health challenges, and veterans in need. It's evident that their compassion extends beyond their products, as they also provide incredible support to their loyal customers. While some may perceive their operations as slow, I've come to appreciate the dedication and meticulous attention to detail that goes into every creation. Furthermore, their uncompromising stance against rudeness underscores their integrity and genuine care for their community. It's clear that their values prioritize creating a safe and respectful environment for all. In the face of detractors, I stand firm in my recommendation of descendedfromodin.co.uk. Their unique approach, coupled with their unwavering support for those in need, resonates deeply with me and many others. This is more than a brand – it's a testament to the beauty of compassion and authenticity. I encourage everyone to experience the warmth and artistry that emanate from this remarkable brand.

Introduction

descendedfromodin.co.uk is an online store dedicated to offering a wide range of Viking-inspired products, from clothing and accessories to home décor and collectibles. With a focus on quality craftsmanship and authentic designs, the website aims to cater to enthusiasts of Norse mythology and Viking culture. In this editorial review, we will explore various aspects of descendedfromodin.co.uk, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
- Diverse range of Viking-inspired products
- High-quality craftsmanship and authentic designs
- User-friendly website with easy navigation
- Responsive and helpful customer service
- Positive reputation among customers
- Secure payment options
- Community involvement through social media
Cons:
- Limited product selection outside of Viking-themed items
- Higher price range compared to some competitors
- Limited loyalty program benefits

User Experience

Descendedfromodin.co.uk provides a seamless user experience with its user-friendly website design and intuitive navigation. The homepage features clear categorization of products, allowing customers to easily browse through different sections. The search bar provides a convenient way to find specific items. The website also loads quickly, ensuring that customers can efficiently navigate and explore the product offerings.

Pricing and Value for Money

While the products offered on descendedfromodin.co.uk tend to be on the higher end of the price spectrum, they justify their cost through their superior quality and attention to detail. Customers can expect to receive well-crafted and durable items that truly exemplify the Viking spirit. Additionally, the website occasionally offers promotions and discounts, providing customers with opportunities to save money on their purchases.

Customer Service

The customer service provided by descendedfromodin.co.uk is commendable. The website offers multiple channels for customers to contact their support team, including email and a dedicated customer service phone line. Customers can expect prompt and helpful responses to their inquiries, ensuring a satisfactory shopping experience. The website values customer feedback and takes proactive steps to address any issues or concerns that may arise.

Product Quality and Selection

Descendedfromodin.co.uk showcases a wide range of products that are made with exceptional craftsmanship and attention to detail. From intricately designed jewelry to high-quality clothing, customers can expect products that accurately represent the Viking aesthetic. However, it's worth noting that the website primarily focuses on Viking-themed items, limiting the selection of products outside of this niche.

Website Usability

The website's usability is a standout feature. Descendedfromodin.co.uk features a clean and modern design that enhances the overall user experience. The intuitive layout and clear product categorization make it simple for customers to navigate and find what they are looking for. The website is also optimized for different devices, including mobile phones and tablets, enabling customers to shop conveniently from any device.

Returns and Exchanges

Descendedfromodin.co.uk has a fair and transparent returns and exchanges policy. In case a customer is not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions for initiating the process and ensures that customers receive timely refunds or replacements. However, customers should familiarize themselves with the specific terms and conditions outlined on the website to understand any potential limitations or requirements.

Promotions and Discounts

Descendedfromodin.co.uk occasionally offers promotions and discounts to enhance the value for money for customers. These promotions can include sales, limited-time offers, or discounts on specific product categories. By subscribing to the website's newsletter or following their social media accounts, customers can stay informed about upcoming promotions and secure their desired items at more affordable prices.

Reputation

Descendedfromodin.co.uk has built a positive reputation among its customers. The website consistently receives positive feedback for its high-quality products, reliable customer service, and commitment to customer satisfaction. Many customers praise the authenticity of the Viking-inspired items and the website's reliability in delivering orders promptly. The website has also garnered positive reviews and recommendations from notable influencers and enthusiasts within the Viking community.

Payment Options

Descendedfromodin.co.uk provides customers with secure payment options to ensure a safe and convenient shopping experience. Customers can choose from major credit cards, such as Visa, Mastercard, and American Express, to complete their transactions. The website implements robust security measures to protect customer information and maintains PCI compliance to safeguard sensitive payment details.

Loyalty Programs

While descendedfromodin.co.uk does not have an extensive loyalty program, occasional benefits and exclusive offers may be provided to loyal customers. These benefits can include early access to promotions, personalized discounts, or special events. By engaging with the website and participating in their community, customers have opportunities to unlock additional perks and rewards.

Customer Reviews

Customer reviews play a vital role in establishing trust and credibility for descendedfromodin.co.uk. The website prominently displays customer reviews and ratings, allowing potential buyers to make informed decisions. The majority of reviews reflect positive experiences, highlighting the exceptional product quality, reliable shipping, and overall satisfaction with the shopping process. The transparency and authenticity of these reviews further contribute to the website's trustworthiness.

Community Involvement

Descendedfromodin.co.uk actively engages with its customer community through various social media platforms, including Facebook, Instagram, and Twitter. The website shares exciting updates, behind-the-scenes insights, and customer stories to foster a sense of community among Viking enthusiasts. Through these channels, customers can connect with like-minded individuals, actively participate in discussions, and share their own experiences, creating a vibrant and inclusive community.

Shipping and Costs

Descendedfromodin.co.uk offers reliable and efficient shipping services. The website provides clear information regarding shipping costs and delivery timescales during the checkout process. Depending on the customer's location and selected shipping method, fees may vary. The website ensures that orders are carefully packaged to protect the products, and customers can track their shipments to stay updated on the delivery status. By offering international shipping, descendedfromodin.co.uk provides an opportunity for Viking enthusiasts worldwide to enjoy their products. In conclusion, descendedfromodin.co.uk is a reputable and customer-centric online store that caters to Norse mythology and Viking culture enthusiasts. With its wide range of high-quality products, user-friendly website, responsive customer service, and positive reputation, the website ensures a satisfying shopping experience. While the pricing may be higher compared to some competitors, the superior product quality and attention to detail justify the cost. With its commitment to authenticity, community involvement, and customer satisfaction, descendedfromodin.co.uk stands as a reliable source for Viking-inspired merchandise.