Designbythem Reviews

Voted Excellent (5/5)

764608 Votes

0 Reviews

Vote Now

In the Big Sales category

Designbythem Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

No ratings for Terrible
No ratings for Poor
No ratings for Average
No ratings for Very Good
No ratings for Excellent
Designbythem Coupons
Write a review

Introduction

DesignByThem.com is an online retail platform that offers a wide range of contemporary furniture, lighting, and accessories. Founded in 2007 by Sarah Gibson and Nicholas Karlovasitis, DesignByThem aims to provide customers with high-quality, functional, and beautifully designed products.

Pros and Cons

  • Pros:
    • Aesthetic Excellence: DesignByThem showcases a collection of aesthetically appealing and visually striking products that can elevate the design of any space.
    • Product Range: The website offers a diverse selection of furniture, lighting, and decor, catering to various tastes and design preferences.
    • Eco-friendly Approach: The company prioritizes sustainability by using recycled and recyclable materials and adhering to environmentally conscious manufacturing practices.
  • Cons:
    • High-End Pricing: Some customers may find the prices on DesignByThem.com relatively higher compared to other similar online retailers.
    • Limited Customization: While the website offers a range of product options, it may not always provide extensive customization choices for certain items.

User Experience

DesignByThem.com provides a clean and intuitive user interface, making navigation a seamless experience. The website's visually appealing design and high-quality product images allow users to explore products in detail. The search functionality and well-organized categories enable visitors to find specific items with ease.

Pricing and Value for Money

DesignByThem offers products in a range of price points, reflecting the quality of materials and design. While some customers may find the prices relatively higher, it is important to note that the products are crafted using premium materials and manufactured with attention to detail and sustainability practices. The value for money lies in the unique and durable design pieces that can transform any space into a stylish haven.

Customer Service

DesignByThem.com is committed to providing excellent customer service. Their friendly and knowledgeable support team is readily available to assist customers with inquiries, product recommendations, and order assistance. The company is responsive to customer feedback and aims to resolve any issues or concerns promptly and satisfactorily.

Product Quality and Selection

DesignByThem prioritizes the quality of their products, ensuring that each piece is made to the highest standards. The website offers a wide selection of contemporary furniture, lighting, and accessories, with products carefully curated to meet the demands of modern design.

Website Usability

DesignByThem.com boasts a user-friendly website with a responsive design that adapts well to different devices. The well-structured layout and intuitive navigation menus allow users to easily browse and explore the product catalog. The product pages provide detailed descriptions, specifications, and additional images, helping customers make informed purchase decisions.

Returns and Exchanges

DesignByThem has a transparent and customer-friendly returns and exchanges policy. If a customer is not satisfied with their purchase, they can request a return or exchange within a specified timeframe. However, it is important to note that certain products may be subject to restocking fees or exclusions due to hygiene and safety reasons.

Promotions and Discounts

DesignByThem occasionally offers promotions and discounts on select products or during specific periods, allowing customers to enjoy savings on their purchases. These offers are prominently displayed on the website, providing an opportunity for potential buyers to take advantage of discounted prices.

Reputation

DesignByThem has garnered a positive reputation within the design community for its commitment to quality, sustainability, and innovative design. With collaborations with renowned designers and numerous accolades, the company has established itself as a trusted source for contemporary furniture and design objects.

Payment Options

DesignByThem.com accepts various payment options, including major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can also choose to complete their purchase using digital payment methods like Apple Pay and Google Pay for added convenience.

Loyalty Programs

DesignByThem currently does not offer a loyalty program. However, customers can stay updated with the latest releases, promotions, and events by subscribing to their newsletter or following them on social media platforms.

Customer Reviews

DesignByThem.com features customer reviews and ratings on product pages, providing valuable insights from previous buyers. These reviews contribute to the transparency and trustworthiness of the website, allowing potential customers to make more informed purchasing decisions.

Community Involvement

DesignByThem fosters a sense of community by collaborating with local designers and supporting Australian manufacturing. They actively engage with design enthusiasts through events, workshops, and partnerships, creating opportunities for interaction and knowledge-sharing within the design community.

Shipping and Costs

DesignByThem offers shipping services to customers worldwide. Shipping costs are calculated based on the order's destination and dimensions, which are displayed during the checkout process. The company strives to ensure secure packaging and efficient delivery to ensure products reach their customers in excellent condition. In conclusion, DesignByThem.com is a reputable online retailer offering an impressive range of contemporary furniture, lighting, and decor. With an emphasis on sustainability, quality, and unique design, DesignByThem provides customers with a visually striking selection of products. While pricing may be on the higher end, the value lies in the exceptional craftsmanship, durability, and aesthetic appeal of each piece. With excellent customer service, user-friendly website navigation, and positive customer reviews, DesignByThem remains a reliable source for design enthusiasts and those seeking to enhance their spaces with high-quality, contemporary design pieces.