Designerexchange Reviews

Voted Good (5/5)

495 Votes

50 Reviews

Vote Now

In the Home Goods Stores category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
4% users rated Average
4% users rated Very Good
92% users rated Excellent
Write a review
S Sarah McDonnell
52 days ago

Exquisite Bag, Exceptional Service

As an avid collector of designer bags, I recently had the pleasure of experiencing the impeccable service at designerexchange.ie. When I received my latest acquisition, a stunning bag, I was absolutely thrilled. The quality surpassed my expectations, and it was evident that the team at designerexchange.ie takes great care in curating their collection. From start to finish, the service was nothing short of exceptional. The staff were knowledgeable, accommodating, and genuinely passionate about their products. This made the entire buying process an absolute delight. I felt valued as a customer, and their attention to detail truly set them apart. I highly recommend designerexchange.ie to all luxury fashion enthusiasts. Their commitment to quality and customer satisfaction is truly commendable. I cannot wait to make my next purchase and continue supporting this wonderful business.
L Lisa Jones
54 days ago

Designer Exchange – Where Quality and Service Meet Excellence

As an avid shopper on designerexchange.ie, I must commend the impeccable quality of the items I recently purchased. From exquisite handbags to luxurious accessories, each piece exuded elegance and sophistication, exceeding my expectations. The items arrived promptly, wrapped with care and attention to detail, showcasing the dedication of the team behind the scenes. What truly sets Designer Exchange apart is their unwavering commitment to providing top-notch service. The seamless shopping experience, combined with the swift delivery and meticulous packaging, reflects the brand's dedication to customer satisfaction. Every purchase feels like a special indulgence, thanks to the brand's focus on quality and excellence. Designer Exchange has undeniably won my loyalty with their stellar products and exceptional service. My overall experience has been nothing short of delightful, and I look forward to continuing my journey of luxury and style with this esteemed brand. Thank you for consistently exceeding my expectations and making every purchase a memorable one.
B Breda Kavanagh
57 days ago

Transformed My Dream Bag into Reality: A Seamless Experience with Designer Exchange

Embarking on my journey with Designer Exchange was like stepping into a realm where luxury meets accessibility. The introduction of Laybuy into their services was a game-changer, allowing me to not just desire but to own my dream bag effortlessly. The process was seamless, from browsing their exquisite collection to securing my coveted piece. Every step of the way, Designer Exchange's professionalism and efficiency shone through, reassuring me that I was in the right hands. The joy and satisfaction I felt upon finally receiving my bag were unparalleled, making me grateful for the exceptional service they provide. Thank you, Designer Exchange, for transforming my dreams into a tangible reality. Your commitment to making luxury attainable is truly commendable. I am beyond pleased with my experience and will undoubtedly return for more exquisite pieces in the future.
C Consumer
62 days ago

Unveiling the True Essence of Customer Service at designerexchange.ie

Stepping into the realm of luxury shopping, one expects exquisite products and impeccable service. However, my encounters at designerexchange.ie have revealed a different facet of the retail world. The notion that one's treatment is contingent upon their appearance was a bitter pill to swallow. As a patron capable of indulging in brands like Chanel, I anticipated a warm and welcoming atmosphere. Yet, I found myself lacking the key to unlock the doors of genuine hospitality – the facade of affluence. It seems that presenting oneself as a member of the elite club is a prerequisite for a friendly smile and attentive service. While the allure of high-quality merchandise still beckons me, the discomfort I felt during my visits overshadows any desire to return. Regrettably, the charm of the products was tainted by the clouds of judgment and exclusivity that engulfed my experience. Consequently, my future shopping endeavors will steer clear of this establishment. In the realm of luxury, let us not forget the true essence of customer service – a welcoming embrace extended to all, regardless of appearance or status. May this reflection serve as a beacon for businesses to rethink their approach and prioritize inclusivity and genuine hospitality above all else.
C customer
64 days ago

Unveiling Elegance: Experience Luxury at Affordable Prices!

Sharing my heartfelt feedback on designerexchange.ie – a haven for luxury enthusiasts! Anxious to delve into their exquisite collection, I scoured their intriguing videos showcasing future stocks and swiftly reached out via Instagram. The responsiveness was remarkable, paving the way for a seamless purchase. Two days later, while collecting my treasure, amidst my time constraints, the impeccable politeness and warmth exuded by the young male attendant (regrettably, his name eludes me) left an indelible impression. His genuine demeanor and love for his craft radiated, setting the tone for a delightful interaction. As I unveiled my coveted bag, the pristine condition surpassed all expectations, igniting sheer delight within me. I am thoroughly elated with my purchase and look forward to indulging in their offerings again, experiencing luxury without compromising on affordability. Immensely grateful for such a wonderful experience!
T Tmama
70 days ago

A Symphony of Service: A Heartfelt Ode to Designer Exchange

Stepping into Designer Exchange feels like entering a haven of luxury and warmth. From the moment I engaged with their concierge service, particularly Sinead, I was enveloped in a cocoon of impeccable service and attention to detail. Throughout my journey, Sinead's updates were not just informative but infused with a personal touch that made me feel truly valued as a customer. What sets Designer Exchange apart is not just their exquisite collection of designer items but the unparalleled customer experience they offer. Every visit to the store is a delight, with staff exuding friendliness and genuine care. The welcoming atmosphere embraced me, making me feel like a cherished guest rather than just a client. This seamless blend of exceptional service and genuine hospitality is a testament to the dedication and passion of the team at Designer Exchange. Each interaction is not just a transaction but a memorable experience that leaves a lasting impression. Thank you all for creating a space where luxury meets heart, and customers like me feel truly appreciated.
E Eimear Walsh
79 days ago

Designer Exchange: Where Excellence Knows No Bounds

Entrusting Designer Exchange with my designer pieces has been a transformative experience. From the moment I walk in, there’s an undeniable aura of professionalism and warmth that envelops me. The staff goes above and beyond, consistently delivering outstanding service regardless of whether I’m making a purchase or selling my treasures. Through the seamless process of both buying and selling, Designer Exchange has managed to redefine convenience for me. Their attention to detail and commitment to a stress-free experience truly sets them apart. It’s not just a transaction; it’s a journey of trust and reliability. Designer Exchange isn’t just a store; it’s a sanctuary for fashion enthusiasts. Their dedication to excellence surpasses expectations, leaving a lasting impression every time. Thank you, Designer Exchange, for consistently exceeding my expectations and setting the standard for superior customer service in the fashion industry.
M Mary Moloney
79 days ago

A Gem of a Shopping Experience at Designer Exchange

From the moment I set foot in Designer Exchange on Dawson Street, I knew I had stumbled upon something special. The ambiance of the store, the curated collection of designer pieces, and the attentive staff made it an unforgettable shopping experience. I have been a loyal customer of Designer Exchange for years, and it has never failed to impress me. The carefully selected items and the quality of their products always leave me in awe. The variety of options, from handbags to clothing, makes it a one-stop shop for all things luxury. What sets Designer Exchange apart is not only their exquisite collection but also the warm and personalized service. The staff members are knowledgeable and genuinely passionate about fashion, making every visit a delightful experience. Their attention to detail and willingness to go the extra mile truly set them apart in the world of luxury retail. Mary Moloney. Your passion for fashion is truly reflected in the exceptional experience Designer Exchange offers. Thank you for being a gem of a store in the heart of Dublin. I look forward to many more enjoyable shopping sprees at Designer Exchange.
L Lorraine Keane
80 days ago

Unleashing Timeless Elegance: A Sustainable Haven for Luxurious Fashion Finds 🌟

Embarking on my journey with Designer Exchange has been nothing short of magical. Their team exudes warmth, making every encounter a delight. The treasure trove of designer handbags and accessories is a testament to their discerning eye for quality and authenticity. The allure of owning a piece that feels almost new, or even brand new, at a fraction of the retail price is truly irresistible. Every purchase here is a step towards sustainability, a conscious choice that resonates with the soul and fashion ethos. As I embrace preloved luxury, I find myself immersed in guilt-free shopping, basking in the joy of timeless elegance. Thank you, Designer Exchange, for making sustainable fashion a glamorous reality. @lorrainekeaneofficial
C CVM
82 days ago

A Gem of Quality: My Designer Exchange Experience

When I stumbled upon Designer Exchange, I never expected to find such a treasure trove of great products. Having made multiple purchases – about 4 or 5 to be exact – I can confidently say that each item exceeded my expectations. The quality is unparalleled, with some pieces appearing brand new despite being pre-loved. What sets Designer Exchange apart is not just their products but also their exceptional service. The staff in-store are incredibly friendly, creating a warm and welcoming atmosphere that makes shopping a delight. Even for online orders, their delivery is swift, ensuring that you can enjoy your new purchase in no time. Reflecting on my experiences with Designer Exchange, I am certain that this won't be the last time I shop with them. Their commitment to quality, combined with top-notch customer service, makes them a standout destination for anyone looking for exceptional pieces to add to their collection. I wholeheartedly recommend Designer Exchange to anyone seeking both style and substance in their purchases.
T Thereseŷ Lally
83 days ago

Exceeding Expectations: A Grateful Tribute to Paddy and Team at Designer Exchange

As I reflect on my experience with designerexchange.ie, I am overwhelmed with gratitude towards Paddy and the entire team. Their exceptional service and attention to detail have truly set them apart. I had the pleasure of working with Sinead, who not only listened to my wish list weeks before Christmas but also made it a reality this week. The speed and efficiency with which they fulfilled my order were simply outstanding. My heartfelt thanks to everyone involved – your dedication shines through in every aspect of your work. I couldn't be happier with the results. Thank you from the bottom of my heart ❤️❤️
L Lookslikeme
87 days ago

A Gem in Dublin – Designer Exchange.ie Fulfilled My Designer Dreams!

I recently had the pleasure of shopping at Designer Exchange.ie, and I must say, I am beyond impressed. I treated myself to a re-edition Prada Saffiano bag and a YSL Cassandra belt, both of which were in impeccable condition and came with all the necessary paperwork, dust bags, and boxes. The prices were incredibly reasonable, making the whole experience even more satisfying. What truly sets Designer Exchange.ie apart is their exceptional customer service. The team there is comprised of lovely individuals who exude a genuine passion for their work. Their authenticity and dedication made the entire shopping experience a delight. I cannot express how grateful I am to have such a gem here in Dublin. Designer Exchange.ie has not only made luxury fashion more accessible but has also redefined the standard for exceptional customer care. Thank you for fulfilling my designer dreams!
L Lookslikeme
87 days ago

Exceptional Service and Quality Finds at Designer Exchange

As a loyal customer of designerexchange.ie, I recently purchased a re-edition Prada Saffiano bag and a YSL Cassandra belt, both in impeccable condition and at a fantastic price. Not only did these items come with all the necessary paperwork, dust bags, and boxes, but the genuine care and warmth extended by the staff truly made the experience memorable. Dublin is truly fortunate to have such a gem in its midst, where authenticity and excellent customer service seamlessly come together. My heartfelt thanks to the lovely people at Designer Exchange for consistently delivering authentic designer items and an unparalleled shopping experience.
R ROK
88 days ago

Designer Exchange.ie Delivered Beyond Expectations!

I can't contain my excitement as I jot down this review for designerexchange.ie. Their service is nothing short of excellent, consistently surpassing my expectations. The quality of their products is always top-notch, and it's evident that they take pride in delivering only the best to their customers. From the moment I placed my order to the swift arrival of the meticulously packaged package, every step was seamless and professional. I've had my fair share of disappointing online shopping experiences, but designerexchange.ie has restored my faith in e-commerce. The items I received were exactly as described - authentic, luxurious, and in pristine condition. It's clear that they pay attention to every detail, ensuring that their customers receive nothing but the finest products. What sets designerexchange.ie apart is their unwavering commitment to customer satisfaction. They didn't just meet my expectations; they exceeded them. Their stellar service and dedication to quality have made me a loyal customer. I can't recommend them enough to anyone looking for a seamless, enjoyable, and premium shopping experience. A huge thank you to the entire team at designerexchange.ie for consistently going above and beyond!
A Andrea McElroy
88 days ago

DesignerExchange.ie: A Trustworthy and Efficient Online Shopping Experience

I can't express how much of a pleasure it has been to deal with designerexchange.ie. From the seamless online buying process to their efficient service, I am thoroughly impressed. The trust I have in the authenticity of their stock is invaluable to me, and it's a relief to know that I can shop with confidence. The variety of stock available is not only extensive but also constantly refreshed, thanks to their competitive pricing. It's like a treasure trove with new finds waiting to be discovered. As an Irish company, they have truly set the bar high for customer satisfaction and reliability. I can't recommend designerexchange.ie enough for anyone looking for a top-notch shopping experience with quality products. Thank you for your exceptional service and for being a shining example of an outstanding Irish company.

Introduction:

Designer Exchange is an online platform in Ireland that offers a unique and convenient way for fashion enthusiasts to buy, sell, and exchange pre-owned luxury designer items. With a commitment to authenticity and quality, Designer Exchange has become a go-to destination for fashion-forward individuals seeking affordable luxury.

Pros and Cons:

  • Pros:
    • Wide selection of authentic pre-owned designer items
    • Competitive pricing compared to retail prices
    • Eco-friendly and sustainable shopping option
    • Secure and user-friendly website
  • Cons:
    • Limited availability of certain designer brands or items
    • Shipping costs may apply

User Experience:

Designer Exchange provides a seamless user experience on their website. The site is well-organized, allowing users to easily browse through categories, search for specific items, and filter results. Product pages are detailed, providing essential information and high-resolution images. The checkout process is straightforward, making purchasing hassle-free. Overall, the website's user experience is efficient and user-friendly.

Pricing and Value for Money:

Designer Exchange offers competitive pricing, with discounts ranging from 30% to 70% off retail prices. This allows customers to access luxury designer items at a fraction of the original cost. The value for money is excellent, considering the quality and authenticity of the products available.

Customer Service:

Designer Exchange strives to provide exceptional customer service. Their team is knowledgeable, responsive, and dedicated to assisting customers throughout their shopping experience. Communication channels include email and phone support, ensuring prompt assistance and addressing any concerns that may arise.

Product Quality and Selection:

Designer Exchange maintains a high standard of product quality by carefully curating their inventory. Each item undergoes a thorough authentication process to ensure customers receive genuine designer pieces. The selection of designer brands and products is diverse, ranging from clothing and accessories to handbags and footwear.

Website Usability:

The Designer Exchange website is intuitive and easy to navigate. With clear menus and search functionality, users can quickly find desired items or browse through different categories. The overall design is visually appealing, appealing to fashion lovers. The website is also mobile-friendly, allowing for a seamless shopping experience on tablets and smartphones.

Returns and Exchanges:

Designer Exchange has a fair returns and exchanges policy. Customers can return or exchange their purchases within 14 days of delivery, subject to certain conditions. The process is efficient, ensuring a hassle-free experience. However, customers are responsible for any return shipping costs incurred.

Promotions and Discounts:

Designer Exchange regularly offers promotions and discounts. Customers can enjoy special offers, seasonal sales, and promotional codes that provide additional savings on already discounted prices. It's worth checking their website or subscribing to their newsletter for the latest updates on promotions and discounts.

Reputation:

Designer Exchange has built a strong reputation in the luxury fashion industry in Ireland. They are highly regarded for their commitment to authenticity, quality, and customer satisfaction. With positive reviews and testimonials from satisfied customers, Designer Exchange has established itself as a trusted and reliable platform within the designer resale market.

Payment Options:

Designer Exchange offers various payment options to cater to different customer preferences. These include major credit cards, debit cards, and PayPal. The checkout process is secure and encrypted, ensuring the protection of customer payment information.

Loyalty Programs:

Currently, Designer Exchange does not offer a loyalty program. However, customers can stay informed about exclusive offers and promotions by subscribing to their newsletter or following them on social media.

Customer Reviews:

Designer Exchange has received overwhelmingly positive reviews from customers. Customers appreciate the quality of the pre-owned designer items, the competitive pricing, and the excellent customer service provided. These reviews testify to the trustworthiness and authenticity of the platform.

Community Involvement:

Designer Exchange actively participates in community initiatives and collaborations within the fashion industry. They support local and national events, fashion shows, and charity fundraisers, showcasing their commitment to the fashion community and giving back to society.

Shipping and Costs:

Designer Exchange provides shipping within Ireland at a reasonable cost. The shipping fees depend on the size and weight of the package, as well as the delivery address. The shipping process is efficient and ensures safe and timely delivery of the purchased items.