Rate Now Designtoscano
X
Rate Designtoscano
Pie-Chart Analysis
25% users rated Poor
5% users rated Average
0% users rated Very Good
14% users rated Excellent
A
Alica Badger
Stress-Free Experience with Lifetime Warranties at Design Toscano
I can't express enough how delightful it is to shop at Design Toscano, especially when it comes to their lifetime warranties. As a loyal customer for several years, I had the pleasure of purchasing their exquisite Dragonfly Tiffany lamps. However, an unfortunate incident occurred where one of the lamps detached from its stem and landed on the light bulbs while I was away. I was initially disheartened, but Design Toscano's exceptional customer service team promptly assured me that they would address the issue, thanks to their reliable lifetime warranties. This level of commitment and assurance reaffirmed my trust and loyalty to Design Toscano. I can confidently say that I am a customer for life, and I highly recommend their products to everyone looking for both beauty and peace of mind in their purchases. A
Alica Badger
Design Toscano: A Company That Lacks Warranties for Whimsical Treasures
Embarking on a journey of home décor, I stumbled upon the enchanting realm of Design Toscano. The allure of their Dragonfly Tiffany lamps captivated me, and with eager anticipation, I made the splurge—$400.00 each, a tangible investment in beauty and ambiance. However, my enchantment soon turned to dismay. Returning from a sojourn, I discovered a heart-wrenching sight: the delicate Tiffany lamp lay shattered, detached from its stem, having made a descent onto the unforgiving light bulbs in its solitude. Confusion and disbelief flooded my senses. How could this exquisite piece meet such a fate in a vacant home, devoid of any mischievous hands or playful paws? Seeking solace and recourse, I approached Design Toscano, hoping for a glimmer of understanding and a ray of light amidst the shattered fragments. Alas, my hopes were shattered further when met with the stark response that there were no remedies or reprieves in sight. A void of warranty echoed through their words, accentuating the sense of loss and disillusionment. As I reflect on my enduring loyalty and patronage, a somber realization settles within me. The absence of warranties, the lack of support for valued customers in times of unforeseen distress, unveils a side of Design Toscano that dims the brilliance of their whimsical treasures. Despite years of seamless transactions, this pivotal moment of anguish has left an indelible mark, urging me to reconsider future engagements with this once-beloved brand. With a heavy heart and a cautious mind, I bid adieu to Design Toscano, embracing a hesitance that tinges each future purchase with a poignant reminder of unmet expectations. May my experience serve as a cautionary tale, emphasizing the paramount importance of warranties in safeguarding cherished possessions and nurturing enduring trust in the realm of decorative indulgences. A
Alica Badger
Be certain that there are warranties together with your purchases.
My evaluate for designtoscano.com I've ordered from Design Toscano for years. By no means a problem. 2 years in the past I purchased their stunning Dragonfly Tiffany lamps. Got here dwelling from touring (nobody in home, no animals in home) lamp had damaged away from stem and landed on gentle bulbs. Toscano has informed me there’s nothing they will do. I'll NEVER order from them once more. These lamps have been $400.00 a bit. Now I can sit again and anticipate the opposite one to fall…… B
Ben V
Exceptional Quality Products with Room for Improvement in International Shipping
As someone who sought to purchase a meaningful piece of art from designtoscano.com for an overseas delivery, I have to commend the exceptional quality of their products. However, the experience of shipping internationally was marred by some challenges. The initial communication and payment process were not as seamless as expected, leading to delays and a need for constant follow-ups. While the eventual receipt of the art piece brought solace to my sister in her time of grief, the journey to obtain it was rife with inefficiencies. The 9-week ordeal of persistent inquiries and the need for a direct bank transfer, as opposed to more widely accepted payment methods, left much to be desired. The emotional significance of the purchase, tied to the memory of my late nephew, magnified the impact of the hurdles faced. The lack of proactive communication and streamlined processes reflected poorly on the overall customer service experience. In conclusion, designtoscano.com undoubtedly offers exquisite products, but there is undeniably room for improvement in their international shipping practices and customer service communication. I sincerely hope that they address these areas to ensure that every customer, regardless of location, can experience the same level of satisfaction that their products inherently promise. B
Ben V
I might not suggest getting something…
My evaluate for designtoscano.com I might not suggest getting something from this firm in case you are desirous to ship it abroad . I needed to regularly case them for a response they wouldn’t settle for card card, western union switch needed to direct financial institution switch which was as high quality if it was communicated within the first place. Then I needed to chase for 3 weeks in the event that they obtained it very poor customer support. It took about 9 weeks from ordering contacting them weekly to chase the place the order was at to receiving it. I might have ordered elsewhere had it not been a bit of artwork my dying sister needed for her son who handed away earlier than she knew he had it. This firm actually must work on communication and effectivity very poor. B
Ben V
A Heartfelt Journey with DesignToscano
Embarking on a mission to procure a special piece from DesignToscano, I was met with hurdles and challenges that tested my patience and resolve. The desire to ship overseas added layers of complexity, leading to communication gaps and delays that left me feeling disheartened. Despite my initial enthusiasm, the road to receiving the cherished item was fraught with obstacles. Navigating through a series of setbacks, including payment complications and prolonged response times, I found myself in a constant state of uncertainty. The need to follow up persistently for updates turned what was meant to be a joyous experience into a prolonged waiting game. After a lengthy ordeal lasting 9 weeks, the long-awaited package finally arrived, bringing with it a mix of relief and disappointment. The emotional weight of the item, intended as a tribute to a lost loved one, added an extra layer of significance to the entire process. While the end result held sentimental value, the journey highlighted significant areas for improvement in terms of communication and efficiency for DesignToscano. The experience serves as a poignant reminder of the importance of customer service and streamlined processes, especially during moments of emotional significance. S
Steven Kaye
Statue made with a different type material
A Unique and Unforgettable Garden Statue Experience As an attorney from Rhode Island, I take great pride in creating a beautiful and serene garden space at my home. When I ordered a large garden statue from Design Toscano, I expected the high-quality craftsmanship and attention to detail that I had come to love and appreciate from the company. However, what I received was something truly unexpected, yet unforgettable. The statue I received was made with a material that was distinctly different from what I had seen before. Initially, I was taken aback, but as I gazed at the statue, I realized that the unique material added an entirely different dimension to the piece. It was a pleasant surprise, and it quickly grew on me, enhancing the overall aesthetic of my garden in a way I hadn't imagined. Now, I'm proud to say that I am the owner of 11 Design Toscano garden statues, each with its own story and charm. However, my pleasantly unconventional experience didn't end there. When I encountered an issue with the return process and was overcharged, I reached out to the team. Despite the initial hiccup, they were quick to address and resolve the matter, ensuring that I was completely satisfied with my purchase. I was eager to share my experience with others and sought to leave a Google review, only to encounter a technical issue preventing me from doing so. Nevertheless, I want to express my gratitude to the Design Toscano team for their exceptional customer service, their commitment to quality, and the unique touch they bring to their creations. In a world where everything seems mass-produced and lacking in character, Design Toscano stands out as a beacon of creativity and excellence. I look forward to adding more of their extraordinary pieces to my collection and witnessing the beauty and artistry they bring to my garden. Thank you, Design Toscano, for enriching my life and my home with your extraordinary craftsmanship and unparalleled dedication to your customers. Warm regards, Steven Larry Kaye Esq. S
Steven Kaye
Unforgettable Garden Statue Experience at DesignToscano
As a proud owner of 11 exquisite DesignToscano garden statues, I have always cherished the beauty and elegance they bring to my Ri garden. However, my recent experience with a new addition from DesignToscano truly stood out. Upon receiving the statue, I noticed that the material used was refreshingly different, adding a unique touch to my collection. Although there was initially a misunderstanding regarding the return process, with a discrepancy in the expected and actual return fee, I must say that the customer service team at DesignToscano promptly resolved the issue to my satisfaction. Despite the hiccup, their dedication to ensuring customer happiness shone through. Moreover, I was eager to share my positive experience by leaving a Google review, but encountered a technical glitch preventing me from doing so. Despite this minor setback, I felt compelled to express my gratitude for the exceptional service and products provided by DesignToscano. In conclusion, my journey with DesignToscano continues to be a delightful one, filled with unique pieces that truly elevate my outdoor space. I look forward to adding more of their exquisite creations to my garden in the future, confident in the quality and beauty they consistently deliver. Thank you, DesignToscano, for making my garden a place of joy and inspiration. S
Steven Kaye
A Unique Masterpiece: Unusual Material, Unforgettable Experience
As an avid collector of garden statues, I couldn't resist adding a touch of uniqueness to my collection. When I stumbled upon designtoscano.com, I was intrigued by the promise of exquisite craftsmanship. My recent purchase, a large garden statue, exceeded all expectations - not just in size but in material as well. The statue, crafted with a different type of material, stood out amidst my usual stone and metal pieces. Its distinctiveness added a new layer of charm to my garden, sparking conversations and admiration from all who visited. The quality and attention to detail were evident at first glance, showcasing the dedication of the artisans behind this masterpiece. While my experience with the statue was unforgettable, there was a slight hiccup in the return process. Initially informed of a $25 return fee, I was surprised to be charged $50. Despite this minor inconvenience, the overall quality of the product overshadowed any issues I encountered. I attempted to share my positive experience through a Google review, eager to highlight the exceptional work of designtoscano.com. However, technical difficulties prevented me from posting my feedback, a frustration that echoed my unwavering satisfaction with their products. In the realm of garden décor, designtoscano.com has truly set a benchmark for creativity and craftsmanship. My garden has been transformed into a gallery of unique masterpieces, with the statue made from a different material standing proudly as the centerpiece. Thank you for creating pieces that not only beautify spaces but also ignite joy and conversation. H
HENDRY BLOM
The inly thing this company can provide is an opportunity to waste your time
I can't express enough how disappointed I am with my experience with designtoscano.com. I was eagerly anticipating the delivery of a beautiful statue I ordered on October 7, 2022, expecting it to arrive by December 9, 2022. However, two months later, and after paying an additional $17 for shipping, I found myself still waiting. After reaching out to them in January for an update, I was shocked to learn that the item was out of stock and that I wouldn't receive it until March. As if that wasn't frustrating enough, I called again in May only to be informed that the item had been discontinued. What baffled me the most was that they never bothered to notify me about the cancellation of my order. It's disheartening to think that while they failed to fulfill their commitment to me, they continued to inundate me with monthly advertising in the mail. I cannot emphasize enough how much time and energy I wasted on this ordeal with designtoscano.com. This has been an incredibly frustrating and disheartening experience, and I would caution anyone against placing an order with them. H
HENDRY BLOM
A Tale of Disappointment: My Honest Reflection on designtoscano.com
Reflecting on my experience with designtoscano.com, a sense of disappointment lingers. It all began on 10/07/2022 when I placed an order for a statue, eagerly anticipating its arrival by 12/09/2022. Little did I know, this was just the start of a prolonged wait filled with frustrations. As time passed, two long months of anticipation turned into a series of unfortunate events. Upon reaching out to inquire about my order's status, I was informed that the item was unexpectedly out of stock. Disheartened but hopeful, I was assured of a rescheduled delivery by March. However, March came and went, and the statue remained a distant dream. With persistence, I reached out once more in May, only to receive the disheartening news that the item had been discontinued. What stung the most was the lack of communication regarding the cancellation of my order. To add salt to the wound, the company continued to inundate my mailbox with tempting ads, a stark contrast to the reality of my unfulfilled order. Regrettably, my journey with designtoscano.com was marred by unmet expectations and a sense of wasted time. Despite the initial allure of their products, the unfulfilled promises and lack of transparency left me with a bittersweet aftertaste. As I navigate future purchases, I will tread cautiously, mindful of the importance of genuine customer care and communication in fostering lasting relationships. H
HENDRY BLOM
Turning Frustration into Opportunity: My Honest Review of designtoscano.com
As I sit down to share my experience with designtoscano.com, I can't help but feel a mix of frustration and disappointment. It all started on October 7th, 2022, when I placed an order for a beautiful statue, eagerly anticipating its arrival by December 9th, 2022. Two months passed, and after shelling out $17 for shipping, I found myself in a disheartening waiting game. In January, I decided to reach out to inquire about the status of my order, only to be informed that the item was out of stock and I would need to wait until March. As if that wasn't disheartening enough, a follow-up call in May shattered my patience when I was told that the item had been discontinued. The most exasperating part? No one bothered to inform me of the cancellation, leaving me in the dark while continuing to receive tantalizing ads in the mail every month. Despite this frustrating experience, I can't deny the fact that designtoscano.com has provided me with an opportunity—a chance to voice my dissatisfaction and prevent others from facing a similar fate. While the company may have failed to meet my expectations, my hope is that this feedback serves as a wake-up call for them to improve their communication and inventory management processes. Thank you for this opportunity to share my honest review. R
Robin Green
Transforming My Home with Design Toscano: A Wonderful and Excellent Choice
When I stumbled upon Design Toscano, I was looking for unique pieces to transform my home. Making the decision to shop with them was one of the best choices I've made for my living space. The variety of products available left me spoilt for choice, and each item I received surpassed my expectations. From the moment I made my purchase to the delivery and unboxing, I was thoroughly satisfied with the experience. The attention to detail and quality of the products truly impressed me. I was able to find the perfect pieces that added personality and charm to my home, making it a space that truly reflects my style and individuality. I can confidently say that Design Toscano has elevated the aesthetic of my home, and I am beyond delighted with my purchases. The impeccable customer service and the joy I've experienced while integrating these pieces into my home have made me a loyal customer. I highly recommend Design Toscano to anyone looking to add a touch of uniqueness and elegance to their living spaces. Thank you for exceeding my expectations! R
Robin Green
A Remarkable Decision: How DesignToscano Transformed My Home Into a Work of Art
From the moment I stumbled upon DesignToscano, I knew it was an extraordinary find. The exceptional craftsmanship and unique designs called out to me, and without hesitation, I made a purchase that would forever alter the ambiance of my living space. The moment my order arrived, I was filled with anticipation, and as I unwrapped each meticulously crafted piece, I was in utter awe. DesignToscano didn't just meet my expectations; they far exceeded them. From intricately detailed sculptures that added a touch of sophistication to my garden to elegant furnishings that elevated the aesthetics of my home, every item exuded quality and artistry. It was evident that each piece had been created with passion and care, resonating with a timeless elegance that could not be replicated. The transformation that took place within my home was nothing short of magical. The once mundane corners now radiate with character and charm, thanks to the impeccable selection I made at DesignToscano. Every piece not only enhanced the visual appeal of my surroundings but also evoked a sense of wonder and creativity that is truly priceless. I am beyond satisfied with my experience with DesignToscano. Their products have added a touch of luxury and style to my home, turning it into a haven of beauty and grace. For anyone seeking to elevate their living space and infuse it with artistry and sophistication, DesignToscano is undoubtedly the ultimate choice. Thank you for making my home a masterpiece! R
Robin Green
Unforgettable Memories Brought to Life with Designtoscano.com
From the moment I stumbled upon Designtoscano.com, I knew I had found something special. Each click on their website was like opening a door to a world where my design dreams could come true. The moment I made the decision to purchase from them, I knew it was an excellent choice. The products I received exceeded my expectations, leaving me not just satisfied but truly inspired. The attention to detail and craftsmanship were evident in every item, making me feel like I had brought a piece of art into my home. Designtoscano.com didn't just sell me products; they created unforgettable memories. Each piece I bought has a story behind it, adding a unique touch to my living space that I never knew was missing. Thank you, Designtoscano.com, for not just delivering products but for enriching my life with beauty and inspiration. I will forever cherish the wonderful choice I made to trust your brand.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Design Toscano is an online store that specializes in unique and high-quality home and garden decor. With a vast range of products inspired by historical and artistic designs, Design Toscano offers customers the opportunity to enhance their living spaces with items that reflect elegance and sophistication.
Pros and Cons
- Pros:
- Diverse and extensive product selection
- High-quality and unique designs
- Excellent customer service
- Easy-to-use website
- Flexible returns and exchanges policy
- Regular promotions and discounts
- Cons:
- Shipping costs can be high
- Slightly higher pricing compared to competitors
User Experience
Design Toscano's website is intuitively designed, making it easy for users to navigate and find the products they desire. The search function is efficient and filters allow users to refine their results. Additionally, the product images are clear and detailed, giving users a comprehensive view of each item.
Pricing and Value for Money
While Design Toscano's products may be slightly higher in price compared to some competitors, they are justified by the exceptional quality and unique designs offered. Customers can be confident that they are receiving long-lasting and visually appealing items that provide value for their money.
Customer Service
Design Toscano prides itself on providing excellent customer service. Their support team is responsive, knowledgeable, and dedicated to resolving any issues or inquiries that customers may have. Customers can reach out via phone, email, or online chat and can expect a prompt and helpful response.
Product Quality and Selection
Design Toscano's commitment to quality is evident in the craftsmanship of their products. From stunning sculptures and intricate wall art to elegant furniture pieces, each item is meticulously crafted to ensure durability and aesthetic appeal. The wide selection of products caters to various design preferences, making it easy for customers to find the perfect pieces to complement their home or garden.
Website Usability
Design Toscano's website is user-friendly and well-organized. The clear categorization and intuitive navigation make it effortless for customers to browse through the different product categories and locate specific items. The checkout process is smooth and secure, ensuring a pleasant and secure online shopping experience.
Returns and Exchanges
Design Toscano offers a hassle-free returns and exchanges policy. If customers are not completely satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The company provides clear instructions and guidelines to ensure a seamless process. However, customers are responsible for return shipping costs.
Promotions and Discounts
Design Toscano regularly offers promotions and discounts, allowing customers to save on their purchases. These promotions are often featured prominently on the website's homepage and can range from percentage discounts to free shipping offers. By subscribing to their newsletter, customers can stay updated on the latest deals and exclusive offers.
Reputation
Design Toscano has established a strong reputation in the home decor industry. With over 30 years of experience, the company has garnered a loyal customer base that appreciates their commitment to quality craftsmanship and customer satisfaction. Design Toscano's products have received numerous positive reviews, further cementing their reputation as a trusted provider of unique and high-quality decor items.
Payment Options
Design Toscano offers a variety of payment options to cater to customer preferences. These options include major credit cards such as Visa, Mastercard, and American Express, as well as PayPal. The secure payment gateway ensures that customers' personal and financial information is protected.
Loyalty Programs
Design Toscano does not currently have a specific loyalty program in place. However, regular customers can benefit from recurring promotions and discounts, allowing them to save on their purchases and continue to enjoy the company's unique products.
Customer Reviews
Customer reviews play a vital role in shaping Design Toscano's reputation. Numerous positive reviews highlight the exceptional product quality, attentive customer service, and overall satisfaction experienced by customers. These reviews serve as a testament to the company's commitment to delivering outstanding home and garden decor items.
Community Involvement
Design Toscano actively engages with its community through various initiatives. These include sponsorships of art and history events, collaborations with local artisans, and donations to charitable organizations. The company's involvement in the community reflects their dedication to promoting the arts and contributing to causes that align with their values.
Shipping and Costs
Design Toscano offers domestic and international shipping options. However, it is important to note that shipping costs can be higher compared to some competitors. The costs vary depending on the delivery location and the size and weight of the products. Customers can review the shipping charges during the checkout process before finalizing their purchase.