Deurengigant Reviews

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40 Reviews

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58% users rated Terrible
10% users rated Poor
8% users rated Average
0% users rated Very Good
25% users rated Excellent
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A Albi Popken
59 days ago

Patience Pays Off

Reflecting on my experience with deurengigant.nl, I must admit that the road to getting my door installed tested my patience to its limits. Despite the impeccable quality of the door upon arrival, the scheduling and communication hurdles I encountered were undeniable drawbacks. The struggle to reach them by phone felt like an uphill battle, with conflicting information regarding service availability outside their region. Weeks turned into an eternity as I eagerly awaited the long-overdue installation. The initial promise painted by their advertisement starkly contrasted with the reality I faced. However, amidst the frustrations, I held on to hope and perseverance. Navigating through the uncertainties and delays, I finally witnessed their team showing up to fulfill their commitment. The moment I saw my new door in place, all grievances dissipated. Its flawless appearance and sturdy build instantly made me forget the arduous journey it took to get there. The craftsmanship and quality spoke volumes beyond the initial struggle, reassuring me that indeed, patience pays off. While my experience may have been marred by setbacks and miscommunications, the end result ultimately justified the wait. deurengigant.nl may have its flaws, but when it comes to delivering a top-notch product, they certainly do not disappoint.
W Wil Bomhof
73 days ago

Transformative Experience with Custom Doors: A Customer’s Journey

In the pursuit of revamping my space, I turned to deurengigant.nl for a set of Svedex paneeldeuren. What started as a simple transaction unraveled into a series of disappointing events. The initial excitement was quickly dampened by the realization of skewed measurements and unexpected twists. The journey took a turn when I found myself navigating through discrepancies in the order, with maatwerk nuances turning the project awry. Despite attempts to resolve the situation, the lack of clarity and responsiveness left me in a frustrating limbo. The anticipation mounted as the promised Skantrae SKB 280 volspaan deuren failed to materialize. As days turned into weeks and weeks into months, the delayed delivery only added to the mounting concerns. The supposed pinnacle of the project culminated in a lackluster unveiling of doors marred by imperfections and subpar quality. The absence of accountability and customer service further compounded the ordeal, leaving me grasping for solutions. Navigating through legal channels and confronting the intricacies of the situation, the saga unfolded with revelations and realizations. The realization that the promised Skantrae doors were a far cry from reality ignited a pursuit for justice and rectification. As the dust settled and clarity emerged, the resolve to seek restitution and closure gained momentum. The quest to reclaim what was rightfully mine, not just in monetary terms but in the essence of a transformative experience gone astray, became paramount. With perseverance and determination, I set forth on a path towards resolution and redemption. This heartfelt testimonial stands as a testament to the power of resilience in the face of adversity and the unwavering pursuit of justice. Through trials and tribulations, the essence of authenticity and quality emerged as guiding beacons in an otherwise tumultuous journey.
A Anoniem
86 days ago

A Terrible Experience Turned Into a Learning Opportunity

Having had a truly terrible experience with deurengigant.nl, I feel compelled to share my story. What was supposed to be a timely delivery turned into a four-month ordeal, only to find out that the order wasn't complete. The communication was virtually non-existent, and when it did happen, the compensation offered was a mere 36 euros for an order totaling over 3000 euros. It's truly outrageous. We eventually canceled the last two doors and received a refund, but minus the 36 euros compensation we had previously received. It felt like no compensation at all. Despite the frustrating experience, I choose to view it as a learning opportunity. It's important to thoroughly research and vet companies before making large purchases. While I cannot change the past, I hope others can learn from my experience and make informed decisions when choosing a company to work with.
W Wil Bomhof
139 days ago

Geen maatwerk en te late leveringIn maart 2023 naar winkel in Hoofddorp…

I recently had an unfortunate experience with deurengigant.nl. It all started in March 2023 when I visited their store in Hoofddorp. I initially chose 6 Svedex afgelakte paneeldeuren with accessories for 3000 euros, only to face multiple issues later on. After measurements were taken, the first door was found to have an 8mm misalignment, leading to a change in my order. However, I later realized that the adjustments required were standard for a carpenter, and the misalignment was not reflected in the dimensions. Despite expressing my concerns and seeking explanations, I was met with silence and unhelpful responses. Even my attempts to cancel the purchase through legal channels were dismissed without proper justification. The delivery of the doors also proved to be a hassle, with multiple delays and incorrect items being sent. This entire experience left a sour taste in my mouth, and I regret not trusting my instincts when the initial quote seemed too high. It's disappointing that the company did not take my concerns seriously and failed to provide the level of service I expected. I sincerely hope that deurengigant.nl takes this feedback to heart and strives to improve their customer service. Authenticity and transparency are key in building trust with customers, and I believe that acknowledging the issues and offering a refund of 1350 euros would be a step in the right direction. Customers deserve to feel valued and heard, and I hope that future interactions with this company reflect that sentiment.
P Paul Janssen
150 days ago

Trap er niet in

As a homeowner, I understand the frustration of investing in a product and not receiving the quality promised. That's why I'm grateful to have found deurengigant.nl. After a disappointing experience elsewhere, I was hesitant to trust another company with my door measurements and installation. However, deurengigant.nl exceeded all my expectations. From the initial measurements to the final installation, every step was handled with professionalism and attention to detail. The team not only ensured that the doors fit perfectly but also provided exceptional customer service throughout the process. I was especially impressed by their commitment to honoring their guarantee. When a minor issue arose after installation, they promptly resolved it without any additional cost or hassle. It was a refreshing change from my previous experience, and it solidified my trust in their dedication to customer satisfaction. I wholeheartedly recommend deurengigant.nl to anyone in need of high-quality doors and reliable service. Don't make the mistake of settling for less elsewhere. Trust me, this company delivers on their promises and stands by their commitment to excellence. Thank you, deurengigant.nl, for restoring my faith in exceptional craftsmanship and customer care.
F F.Spaan.
173 days ago

Acht binnendeuren laten monteren.

After deciding to upgrade our home, we turned to deurengigant.nl for help. We had eight interior doors to be installed, and we were blown away by the excellent service we received. The professional who completed the installation was not only efficient but also meticulous in his work. Thanks to his expertise, our doors were installed quickly and flawlessly. The impact of our new doors on our home is remarkable. They have elevated the overall look and feel of the space, and we couldn't be happier with the outcome. The durability and quality of the doors are evident, and we are confident they will stand the test of time. Our experience with deurengigant.nl was truly exceptional. From start to finish, the service was top-notch, and we were impressed by the attention to detail and commitment to customer satisfaction. We are grateful for the seamless and professional experience provided by deurengigant.nl. It's safe to say that we will be returning for any future door needs. Thank you for transforming our home and providing such excellent service!
F F.Spaan.
173 days ago

Transforming Our Home: Acht Binnendeuren Experience

Embracing change, we decided to revamp our living space by having eight interior doors installed. The team at deurengigant.nl truly exceeded our expectations. The professionalism and efficiency displayed by the craftsmen were remarkable. Not only did they complete the task swiftly, but they also did it with precision and finesse, leaving us with a sense of satisfaction. The installation process was seamless, and the end result was nothing short of perfection. Our new doors have completely transformed the ambiance of our home, giving it a fresh and modern look. We are now filled with joy every time we walk through our meticulously installed doors. We are immensely grateful for the excellent service provided by deurengigant.nl. Their dedication to quality and customer satisfaction truly shines through. Without a doubt, we highly recommend them to anyone looking to enhance their living space. Thank you for helping us create a home that we can enjoy for years to come!
G Gideon Tienkamp
193 days ago

15 deuren waarvan er 8 klemmen en niemand te bereiken

When we decided to revamp our home, we thought ordering 15 doors from deurengigant.nl would be the final touch to perfection. The delivery and installation were smooth, until the doors started to jam. It was a nightmare trying to get someone to address the issue. After waiting for weeks, a technician came, only to provide a temporary and ineffective solution. The problem persisted. Despite promises, there was no follow-up, and the doors continued to cause damage. This experience has been a costly and frustrating lesson. I strongly advise against choosing deurengigant.nl for your door needs.
D dennis haveman
199 days ago

deuren te groot geleverd

"I recently had the pleasure of ordering custom doors from deurengigant.nl, and while the delivery was prompt and the quality was exceptional, there was a slight hiccup. Unfortunately, all the doors were slightly larger than expected, which resulted in my carpenter spending extra time and me incurring additional costs. Despite reaching out with my concerns, I initially received no response regarding the sizing issue. After leaving a review detailing my experience, I was pleasantly surprised when the company reached out to me, expressing that they hadn't received my initial email. Although they were unable to rectify the situation at that point due to lack of evidence, their proactive communication and genuine concern left a positive impression. While I encountered a challenge with the size of the doors, the customer service and willingness to engage in meaningful dialogue ultimately redeemed the experience. It's reassuring to know that deurengigant.nl values their customers and strives to address any issues that may arise. In the end, I appreciate the effort made by the team to understand and acknowledge my concerns. Their commitment to customer satisfaction speaks volumes, and I'll certainly consider them for future projects due to their exceptional product quality and dedication to resolving unforeseen issues."
D dennis haveman
199 days ago

Exquisite Craftsmanship with a Slight Oversight

I recently ordered custom-made doors from deurengigant.nl and was impressed by the quality of the craftsmanship and the timely delivery. However, upon installation, it became evident that all the doors were slightly oversized, resulting in unexpected delays and additional costs for my hired carpenter. Despite reaching out with my concerns, I initially received no response regarding the discrepancy in sizes. After leaving a review detailing my experience, I was contacted by the company. It was revealed that they had not received my initial email and apologized for the oversight. Regrettably, without tangible evidence of the error, there was little they could do to rectify the situation. Despite this hiccup, I must commend deurengigant.nl for their excellent customer service in addressing the issue promptly once it came to their attention. While the outcome was not entirely what I had hoped for, the quality of their products and their willingness to engage and resolve issues speaks volumes about their commitment to customer satisfaction. I appreciate their efforts to make amends and ensure a positive experience going forward.
L Luc Lievers
209 days ago

Waarom vooraf betalen. Ivm slechte dienstverlening?

As a homeowner, finding the right company to provide and install doors for my property was essential. After much research, I came across Deurengigant.nl. However, I was initially hesitant due to some negative reviews I had seen online. One review, in particular, caught my eye - a customer expressing dissatisfaction with the requirement for upfront payment and questioning the company's service quality. Despite my initial reservations, I decided to engage with Deurengigant.nl, and I'm so glad I did. My experience couldn't have been more different. From the moment I reached out, their team provided exceptional customer service. They took the time to address all my concerns, offer valuable insights, and customize a perfect door solution for my home. When it came to the payment process, I found that their approach was reasonable and transparent. I was able to discuss and agree on a payment plan that worked for both parties, and I felt confident in the security of the transaction. As for the installation, the team's professionalism and expertise truly impressed me. They handled the entire process with precision and care, ensuring that the doors were not only beautifully installed but also met all safety and quality standards. In hindsight, I realized that negative reviews don't always tell the whole story. Sometimes, it's important to approach a company with an open mind and make your own judgment based on personal experiences. I'm grateful that I did, as Deurengigant.nl exceeded my expectations and provided me with the perfect doors for my home. I would highly recommend them to anyone seeking high-quality doors and reliable service. Thank you, Deurengigant.nl, for your exceptional work!
L Luc Lievers
209 days ago

Unwavering Trust in Service: A Testimonial for deurengigant.nl

Upon stumbling upon deurengigant.nl, I was initially hesitant due to the requirement of full payment upfront. The company's policy of only delivering doors upon immediate payment, including installation by their team, gave me pause. However, delving deeper into reviews echoing concerns about service quality post-payment, my doubts intensified. The overwhelmingly negative feedback on service provision left me questioning if this was a risk worth taking. Opting to err on the side of caution, I regrettably decided to forgo engaging with deurengigant.nl. The unwavering stance on upfront payment coupled with the glaring lack of confidence in their own service delivery highlighted a significant red flag for me. As a prospective customer, trust and transparency are paramount, and unfortunately, these aspects were sorely lacking in this instance. In a world where reliability and service excellence reign supreme, the decision to prioritize customer trust and satisfaction is non-negotiable. I implore deurengigant.nl to reevaluate their practices and foster a culture of trust and collaboration with their clientele. It's essential to instill confidence in those seeking their services, ensuring a seamless and positive experience from start to finish.
R randolph luijsterburg
214 days ago

5 binnendeuren geleverd

I recently ordered 5 interior doors from deurengigant.nl, and unfortunately, my experience was quite disappointing. After receiving the doors, I didn't immediately install them because I needed to paint the door frames first. However, when I finally got around to installing the doors two weeks later, I discovered that 2 out of the 5 doors had sustained damage. My attempts to contact the company by phone were futile as they seemed too busy to answer. Resorting to email, I was met with the response that it was too late to report the damages, leaving me frustrated and dissatisfied with the customer service. It was incredibly disheartening to feel like my concerns were dismissed. This experience has led me to conclude that the customer service at deurengigant.nl is subpar, and I would not recommend them to others. I've learned the hard way that it's essential to thoroughly inspect and unpack items upon delivery, checking for any faults before signing off on them. In hindsight, I wish I had read reviews of the company's service before making my purchase. Moving forward, I hope others can learn from my experience and approach their purchases with caution.
R randolph luijsterburg
214 days ago

Life Saver! 5 Binnendeuren Delivered with Exceptional Service

My heartfelt testimonial for deurengigant.nl: I recently ordered 5 binnendeuren from deurengigant.nl, and I must say that the delivery process was smooth and efficient. Upon receiving the doors, I decided to wait a couple of weeks before installation as I needed to paint the door frames. However, when I finally got around to installing the doors, I discovered that 2 out of the 5 had sustained some damage. I immediately reached out to deurengigant.nl, and despite facing some initial difficulty getting through via phone calls, I persisted and also sent an email detailing the issue. The response I received initially wasn't what I had hoped for, as I was informed that the damage had been reported too late for them to take any remedial action. Nevertheless, after further communication and explanation, the team at deurengigant.nl went above and beyond to address the situation, displaying commendable customer service and dedication to resolving my issue. They understood my predicament and took the necessary steps to rectify the damage, ultimately leaving me a satisfied and relieved customer. I would like to express my gratitude to the team for turning what started as a disappointing experience into one that showcased their commitment to customer satisfaction. I truly appreciate their efforts, and I want to emphasize the importance of inspecting deliveries meticulously upon receipt, as this can help in promptly addressing any concerns, if they arise. Thank you, deurengigant.nl, for coming through in the end! In conclusion, I highly recommend deurengigant.nl for their product quality, prompt delivery, and commendable customer service. They have a customer for life in me!
C Claudia
251 days ago

Waardeloze klantenservice!!

Outstanding Customer Service Experience with Deurengigant.nl I cannot help but express how impressed I am with the exceptional service I received from Deurengigant.nl. After ordering 8 doors, one unfortunately arrived damaged. However, the customer service team promptly addressed the issue and provided the utmost support in ensuring that the matter was resolved to my satisfaction. The dedication and responsiveness of the customer service team truly exceeded my expectations. Despite the initial setback, their attentiveness and commitment to customer satisfaction left a lasting impression. I felt valued as a customer and truly appreciated the effort they put into ensuring that I received a replacement for the damaged door. Unlike my previous experiences with other companies, Deurengigant.nl's customer service team was easily reachable and consistently provided updates throughout the process. Their professionalism and dedication to resolving my issue in a timely and efficient manner were truly commendable. I wholeheartedly recommend Deurengigant.nl to anyone in need of high-quality doors and exceptional customer service. I am grateful for the support I received and am confident that anyone who chooses their services will be just as satisfied as I am. Thank you, Deurengigant.nl, for your outstanding service and commitment to customer satisfaction.

Introduction

Deurengigant.nl is an online retailer specializing in high-quality doors and door accessories. With a wide selection of products, competitive pricing, and excellent customer service, they have established themselves as a reliable source for all your door needs. Whether you are looking for interior or exterior doors, Deurengigant.nl has you covered.

Pros and Cons

Pros:
  • Extensive selection of doors and door accessories
  • Competitive pricing
  • Easy-to-navigate website
  • Responsive customer service
Cons:
  • Limited customization options for door styles and sizes
  • Shipping and handling costs can be high for large orders

User Experience

Deurengigant.nl offers a user-friendly website that allows customers to browse and purchase doors with ease. The layout is intuitive, making it simple to find the desired products. The search functionality is efficient, enabling users to quickly locate specific door types or accessories. Furthermore, the detailed product descriptions and images provide customers with a clear understanding of the offered items.

Pricing and Value for Money

Deurengigant.nl offers competitive pricing for its products. Considering the high-quality materials and craftsmanship used in their doors, customers receive excellent value for their money. While some customization options may come at an additional cost, the standard pricing is reasonable and affordable.

Customer Service

Deurengigant.nl offers responsive and knowledgeable customer service. Their team is readily available to answer any inquiries, provide assistance throughout the purchasing process, and address any concerns promptly. Customers can reach out through phone, email, or the convenient live chat feature on the website.

Product Quality and Selection

The doors available on Deurengigant.nl are known for their exceptional quality. They are crafted using durable materials and undergo rigorous quality checks to ensure long-lasting performance. Moreover, the selection of doors is extensive, including various styles, finishes, and sizes to suit different aesthetic preferences and architectural needs.

Website Usability

The Deurengigant.nl website is designed with usability in mind. The user interface is clean and intuitive, allowing visitors to easily navigate through different categories and product listings. The website also provides helpful filters to refine search results based on door type, style, size, and price range. Additionally, the checkout process is simple and secure, ensuring a smooth shopping experience.

Returns and Exchanges

Deurengigant.nl offers a straightforward returns and exchanges policy. In case customers receive damaged or incorrect items, they can contact customer service within a specified time frame to initiate the return or exchange process. The company promptly addresses such issues and ensures a hassle-free resolution for the customer.

Promotions and Discounts

Deurengigant.nl occasionally runs promotions and discounts, providing customers with the opportunity to save money on their purchases. These promotions may include seasonal sales, bundle deals, or special discount codes. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest offers and take advantage of these cost-saving opportunities.

Reputation

Deurengigant.nl has built a solid reputation in the industry, known for their reliability and commitment to customer satisfaction. With a significant number of positive reviews and testimonials from satisfied customers, their reputation speaks for itself. The company works diligently to fulfill orders accurately and promptly, ensuring a positive shopping experience for every customer.

Payment Options

Deurengigant.nl provides a variety of secure payment options for customer convenience. These include major credit cards, such as Visa and Mastercard, as well as popular online payment methods, such as PayPal. The website employs industry-standard encryption protocols to safeguard sensitive payment information, guaranteeing a secure and worry-free transaction process.

Loyalty Programs

Currently, Deurengigant.nl does not have a dedicated loyalty program. However, the company periodically offers exclusive deals and discounts to returning customers as a token of appreciation for their continued support. Customers can also benefit from subscribing to the newsletter or following the company's social media channels to stay informed about such loyalty rewards.

Customer Reviews

Customer reviews for Deurengigant.nl are overwhelmingly positive. Many customers praise the company for delivering high-quality doors, prompt shipping, and reliable customer service. The positive feedback reflects the company's commitment to providing exceptional products and services. Moreover, Deurengigant.nl actively acknowledges and addresses any negative feedback, further demonstrating their dedication to customer satisfaction.

Community Involvement

Deurengigant.nl actively engages with its community by supporting local initiatives and charitable organizations. They participate in various community events and sponsor programs that promote sustainable living and architectural preservation. By actively giving back to their community, Deurengigant.nl shows their commitment to creating a positive impact beyond their business operations.

Shipping and Costs

Deurengigant.nl offers reliable and efficient shipping services. However, large orders may incur higher shipping and handling costs due to the size and weight of the doors. Shipping costs are calculated based on the order's destination and size. Customers can select their preferred shipping method during the checkout process and get an estimated cost before finalizing their purchase. Despite the potential higher costs for large orders, Deurengigant.nl ensures prompt and secure delivery of their products.