Dexel Reviews

Voted Good (5/5)

2947 Votes

20 Reviews

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In the Car Service category

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10% users rated Very Good
85% users rated Excellent
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D DMB
58 days ago

Nice service as all the time

My overview for dexel.co.uk Nice service as all the time. Common buyer all the time really feel I can belief them to get the job finished and provide nice service and nice worth!
C customer
58 days ago

Exceeding Expectations: A Detailed Review of Dexel.co.uk

From the moment I engaged with Dexel.co.uk, I was pleasantly surprised by their commitment to transparency and thorough communication. Unlike other companies, they provided honest feedback on the scope of work and meticulously explained the timelines for completion. Not only did their team meet deadlines, but they also kept me informed every step of the way. The clarity in their communication instilled confidence in their abilities, making the entire process smooth and stress-free. Dexel.co.uk truly exceeded my expectations with their professionalism and dedication to customer satisfaction. I highly recommend Dexel.co.uk to anyone seeking reliable and transparent service. Thank you for a job well done!
C C Dunn
58 days ago

Exceptional Customer Service and Flexibility at Dexel.co.uk

I recently had the pleasure of interacting with Dexel.co.uk, and I must say, I was thoroughly impressed. I was served by Graham, who, despite a minor hiccup with my order, provided exceptional customer service. He informed me that only three of the tyres I had purchased were available at the moment due to a warehouse issue. While this was not the news I was hoping for, Graham handled the situation with professionalism and grace, making it clear that it was not the branch's fault. What truly stood out to me was the way Graham presented not just one, but two viable solutions to address the issue. His flexibility and willingness to accommodate my needs were truly exemplary. I ultimately chose to have the available tyres fitted and then return for the remaining one. Throughout the entire process, I was treated with the utmost politeness, and Graham made sure to keep me informed every step of the way. In an age where customer service seems to be on the decline, Dexel.co.uk and their team, particularly Graham, have shown that there are still companies out there that prioritize their customers' satisfaction above all else. I cannot thank them enough for their professionalism and dedication to ensuring a positive experience. I will undoubtedly be returning for any future tyre needs and will be recommending Dexel.co.uk to friends and family. Thank you, Graham, and thank you, Dexel.co.uk, for going above and beyond.
C Claire Puttock
58 days ago

Redefining Excellence: An Ode to dexel.co.uk

Nestled amidst a digital sea of options, dexel.co.uk emerges as a beacon of brilliance and reliability. My journey with them has been nothing short of exceptional. From the moment I engaged with their service, I was greeted by a level of professionalism and dedication that is truly unparalleled. The team at dexel.co.uk exudes a rare blend of expertise and empathy, making each interaction a delight. Their commitment to going above and beyond is evident in every detail, ensuring that my needs are not just met, but exceeded. It's the little things that truly set them apart – the timely updates, the personalized touch, the genuine care. In a world where customer service can often feel like a transaction, dexel.co.uk stands out as a shining example of what true service should be. They have not only earned my trust but also my heartfelt gratitude. Thank you, dexel.co.uk, for consistently raising the bar and setting a standard of excellence that is truly commendable. Here's to many more years of partnership and collaboration.
D Ducutt
58 days ago

Exceeding Expectations: A Heartfelt Review of dexel.co.uk

As a customer of dexel.co.uk, I am thrilled to share my experience with their exceptional service. From the moment I reached out to them, their team went above and beyond to assist me. Their professionalism and attention to detail truly stood out, making me feel valued as a customer. Not only did dexel.co.uk meet my needs efficiently, but they also exceeded my expectations. The level of care and dedication they exhibited throughout the entire process left a lasting impression on me. It's rare to come across a company that genuinely cares about its customers, and dexel.co.uk has certainly set the bar high. I am delighted with the service I received and can confidently say that I will be a returning customer. Thank you, dexel.co.uk, for your outstanding support and for making my experience a truly memorable one.
S Stephen Hagger
59 days ago

Exemplary Car Care Experience at Dexel.co.uk

My recent visit to Dexel.co.uk for car servicing exceeded all expectations. Neil, Nigel, and the exceptional team provided me with top-notch service, going above and beyond to ensure my car received the attention it needed. Not only did they expertly service my vehicle, but they took the time to thoroughly explain the issues they discovered, offering transparent and competitive prices for the necessary repairs. Their professionalism and dedication to customer satisfaction truly set them apart. I left Dexel.co.uk feeling confident that my car was in capable hands and knowing that I would return soon to have the recommended repairs completed. Thank you to Neil, Nigel, and the entire team for their outstanding service and commitment to excellence. I highly recommend Dexel.co.uk to anyone in need of reliable and trustworthy car care.
R RogerD
60 days ago

Above and Beyond: Unbeatable Service in Record Time!

From start to finish, my experience with dexel.co.uk was nothing short of exceptional. Not only did they provide top-notch service, but they delivered it promptly and efficiently. The team went above and beyond to ensure that my needs were met, all while keeping costs reasonable. Their staff was not only professional but also friendly, making the entire process seamless and enjoyable. I highly recommend dexel.co.uk for anyone seeking unparalleled service that exceeds expectations.
C Craig Otter
61 days ago

Redefining Hospitality: A Beacon of Excellence in Customer Service

Upon entering dexel.co.uk, I was greeted by a paragon of professionalism and warmth at the front desk. Simon, a true gem in customer service, set the tone for my entire experience with his exceptional service at the reception. His attention to detail and genuine care made me feel valued as a customer, leaving a lasting impression. Simon's dedication to providing top-notch service went above and beyond my expectations. His friendly demeanor and eagerness to assist showcased a genuine passion for helping others. His personalized approach made me feel not just like a visitor, but like a welcomed guest. Thanks to Simon's exemplary service at the front desk, my overall experience with Dexel was elevated to a whole new level. His professionalism, coupled with his friendly attitude, created an environment where I felt not just satisfied, but truly valued as a customer. I left with a lasting impression of excellence and a desire to return. Indeed, Simon's outstanding service redefined my expectations of hospitality, setting a standard that few can match. His presence at the reception exemplifies the dedication Dexel has to providing exceptional customer service. I am grateful for the memorable experience he provided and commend Dexel for having such a remarkable individual on their team.
G GEOFFREY CULPITT
61 days ago

AN UNFORGETTABLE EXPERIENCE WITH DEXEL: A 5-STAR JOURNEY

Let me start by saying that Dexel truly exceeded all my expectations. From the moment I reached out to them, they went above and beyond to ensure that my needs were not just met, but exceeded. They rearranged their schedule to fit my busy life, showing a level of flexibility and customer-centric approach that is rare to find. Upon my arrival, their team wasted no time in diagnosing the issue with my tyre. It was impressive to see how swiftly they identified the problem and had a replacement ready to go. The efficiency and professionalism displayed during the entire process were second to none. What truly stood out for me was the attention to detail Dexel exhibited. Not only was the work completed with speed, but it was also done with precision and cleanliness. I left their premises feeling confident and grateful for their expertise. And let's talk about the cost – reasonable and competitive are understatements. Dexel not only provided top-notch service, but they did so at a price that didn't break the bank. In a market filled with inflated prices and hidden fees, Dexel's transparency and fairness were a breath of fresh air. In conclusion, my experience with Dexel was nothing short of phenomenal. They have set a benchmark in customer service and quality of work that I believe others should strive to meet. I am a customer for life, and I wholeheartedly recommend Dexel to anyone in need of automotive services. Trust me, you won't be disappointed.
M Mr D Davies
63 days ago

Had an issue with a distorted wheel…

My overview for dexel.co.uk Had an issue with a distorted wheel rim, needed to depart automotive in a single day, however was repaired rapidly with new tyre fitted. Nice service from Glen and workforce at Harwood St.
L Lee Hayton
64 days ago

Unmatched Service and Trustworthy Staff at Dexel.co.uk

Sharing my genuine experience with Dexel.co.uk, I must highlight the exceptional quality of service provided by their brilliant staff. From the moment I walked in, I was greeted with warmth and professionalism, setting the tone for a seamless experience. Not only was the service top-notch, but the staff's politeness and accommodation truly stood out. Their willingness to go above and beyond to ensure customer satisfaction is commendable and truly rare to find. In a world where trust is often hard to come by, Dexel.co.uk is a beacon of reliability. Knowing that I can trust their team to deliver excellent service gives me peace of mind, making them my go-to garage without hesitation. Thank you, Dexel.co.uk, for consistently exceeding expectations and exemplifying what it means to have a trustworthy and competent team. I highly recommend Dexel.co.uk to anyone seeking outstanding service and a refreshing level of professionalism.
D Deborah
66 days ago

Above and Beyond: A 5-Star Experience at Dexel Market Rasen!

As a vehicle owner, finding a reliable and trustworthy service center can be a daunting task. However, my recent visit to Dexel Market Rasen not only alleviated my concerns but exceeded all expectations. Upon walking in with a suspected puncture, I was greeted promptly, and my issue was addressed with utmost urgency. The team at Dexel Market Rasen wasted no time in identifying the problem—a faulty valve. What truly set them apart was their willingness to go the extra mile by replacing the valve at absolutely no charge. This unexpected act of kindness and dedication to customer satisfaction left me deeply impressed. The level of professionalism and efficiency displayed by the staff at Dexel Market Rasen is truly commendable. Their quick diagnosis, impeccable service, and genuine care for their customers showcase their commitment to excellence. This experience has not only solidified my trust in Dexel Market Rasen but has also turned me into a loyal customer. I cannot thank Dexel Market Rasen enough for their outstanding service and for making what could have been a stressful situation seamless and enjoyable. Their 5-star customer service has undoubtedly set the bar high for automotive centers, and I wholeheartedly recommend them to anyone in need of top-notch care for their vehicle. Thank you, Dexel Market Rasen, for going above and beyond to ensure customer satisfaction!
C customer
66 days ago

Exceeding Expectations: A Remarkable Experience with Dexel.co.uk

From the moment I approached Dexel.co.uk for car repairs, I was met with exceptional service that left a lasting impression. The simplicity and efficiency of their process made getting my car fixed a breeze. What truly set them apart was their warm and accommodating staff, who not only provided top-notch service but also created a welcoming atmosphere. The transparency in pricing and the fair rates for the quality of work done exceeded my expectations. Dexel.co.uk's commitment to offering competitive prices without compromising on service quality is truly commendable. Their dedication to customer satisfaction shines through in every interaction. I wholeheartedly recommend Dexel.co.uk to anyone in need of reliable and cost-effective car repairs. My experience with them was nothing short of outstanding, and I am grateful to have found a service provider that values their customers as much as they do their craft.
M Mark Baker
67 days ago

Above and Beyond

Sharing my experience with Dexel.co.uk is a pleasure, especially because of the exceptional service I received. The technician on duty not only helped me with a last-minute tyre check but did so with a smile and a willingness to assist that truly set them apart. Their friendliness and helpfulness made me feel valued as a customer, and I left knowing that I had received top-notch service. It's rare to find such dedication and customer care these days, and Dexel.co.uk exceeded all my expectations.
J Jennifer Dixon
72 days ago

Exceptional Service and Genuine Care: My Experience with Dexel

Let me share my heartfelt experience with dexel.co.uk. From the moment I walked into my local Dexel garage, I was greeted with warmth and friendliness that immediately put me at ease. The service I received was nothing short of excellent - it was apparent that the staff genuinely cared about providing top-notch service. What stood out the most was the dedication of the Dexel team to go above and beyond to ensure customer satisfaction. They didn't just meet my expectations; they exceeded them in every way possible. From their attention to detail to their willingness to go the extra mile, Dexel truly impressed me with their commitment to delivering exceptional service. I can confidently say that Dexel garage is not just about fixing cars; they are about building relationships with their customers. The genuine care and effort they put into their work are truly commendable. Thank you, Dexel, for a job well done!

Introduction

Dexel.co.uk is a leading online retailer specializing in a wide range of products and services, catering to diverse customer needs. With a user-friendly interface and a reputation for quality and value, Dexel.co.uk has become a go-to destination for individuals and businesses looking for reliable and affordable solutions.

Pros and Cons

  • Pros: Dexel.co.uk offers an extensive selection of products, competitive pricing, excellent customer service, and a seamless user experience. They also provide various payment options and loyalty programs, enhancing customer satisfaction.
  • Cons: Some customers have reported occasional delays in shipping and limited availability of certain products.

User Experience

Using the Dexel.co.uk website is a breeze, thanks to its intuitive design and efficient navigation. The site provides clear categories and search functions to help customers find what they need quickly. Additionally, the product pages offer detailed descriptions and high-resolution images, ensuring an informed purchasing decision.

Pricing and Value for Money

Dexel.co.uk offers competitive pricing across its product range. They aim to provide value for money by combining affordable prices with reliable and durable products, ensuring customers get the most out of their purchases.

Customer Service

Dexel.co.uk takes pride in its exceptional customer service. Their team is knowledgeable and responsive, assisting customers promptly with inquiries, concerns, and order tracking. They prioritize customer satisfaction and strive to resolve any issues efficiently.

Product Quality and Selection

Dexel.co.uk maintains a high standard of product quality by partnering with reputable brands and suppliers. Their extensive selection includes a variety of products across different categories, ensuring customers can find precisely what they need for their specific requirements.

Website Usability

The Dexel.co.uk website is designed with user-friendliness in mind. The layout is clean and uncluttered, allowing customers to navigate effortlessly. The search function quickly filters results, and the checkout process is straightforward, providing a seamless experience from start to finish.

Returns and Exchanges

Dexel.co.uk has a well-defined returns and exchanges policy. If customers receive faulty or incorrect items, Dexel.co.uk offers hassle-free returns and exchanges within a specified timeframe. Their commitment to customer satisfaction extends to making the process as smooth and efficient as possible.

Promotions and Discounts

Dexel.co.uk frequently runs promotions and discounts, ensuring customers have the opportunity to save money on their purchases. These offers are well-advertised on their website and through various marketing channels, providing customers with opportunities to make even greater savings.

Reputation

Dexel.co.uk has built a solid reputation for consistently delivering quality products and excellent customer service. Positive reviews and testimonials from satisfied customers attest to their commitment to meeting customer expectations and maintaining a reputable online presence.

Payment Options

Dexel.co.uk offers a range of payment options, including major credit cards, PayPal, and secure online payment gateways. This variety ensures convenience and flexibility for customers, allowing them to choose the most suitable payment method for their needs.

Loyalty Programs

Dexel.co.uk rewards customer loyalty through their loyalty programs. These programs offer exclusive discounts, early access to promotions, and personalized recommendations based on previous purchases. Customers can enjoy additional benefits and savings by participating in these programs.

Customer Reviews

Customer reviews play an important role in shaping the Dexel.co.uk community. The website features customer reviews and ratings alongside each product, providing valuable insights for potential buyers. These authentic reviews help customers make informed purchasing decisions based on the experiences of others.

Community Involvement

Dexel.co.uk actively engages with its community through social media platforms and online forums. They encourage customers to share their experiences, provide feedback, and engage in discussions related to the products and services they offer. This fosters a sense of community and allows Dexel.co.uk to connect and interact with its customers on a deeper level.

Shipping and Costs

Dexel.co.uk offers reliable and efficient shipping services to deliver orders to their customers. Shipping costs are calculated at checkout based on the delivery location and the weight of the items purchased. Customers can track their shipments, ensuring convenience and transparency throughout the delivery process.

In conclusion, Dexel.co.uk is a reputable online retailer that excels in providing a seamless user experience, quality products, value for money, and excellent customer service. Their commitment to customer satisfaction, combined with competitive pricing and an extensive product range, has made them a trusted choice for customers seeking reliable online shopping solutions.