Users Voice for Diamondcbd

35% users rated Terrible
4% users rated Poor
0% users rated Average
0% users rated Very Good
62% users rated Excellent
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Review article published on: 24 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 3.9 3.7 1.8 4.5 4.4
Oct 2022 5 4.7 2.5 2.8 4 4.6
Nov 2022 5 3.8 3 2 4.2 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 3.4 4.2 5 5 5 3.6
Line Chart for Rating of peer stores

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Detailed Diamondcbd Review by

Introduction

Diamond CBD is a popular online retailer of CBD products. As one of the most trusted and reputable brands in the industry, Diamond CBD offers a wide range of high-quality CBD products that are designed to enhance your overall wellness and support your everyday life. The company prides itself on using the finest natural ingredients and state-of-the-art technologies to create products that are safe, effective, and affordable for all. In this editorial review, we will analyze the various aspects of DiamondCBD.com to help you make an informed decision before making a purchase.

Pros and Cons

Pros:
  • Offers a wide range of CBD products
  • Uses high-quality ingredients
  • Offers free shipping on orders over $100
  • Accepts various payment options including credit cards and PayPal
Cons:
  • Reports of shipping delays
  • Some products are expensive

User Experience

DiamondCBD.com is easy to navigate, and the website design is clean and user-friendly. It features a wide range of products categorized by their CBD concentration, product types, and brands. The website also provides in-depth information about the brand, CBD and its benefits, which is beneficial for first-time users. DiamondCBD.com stands out owing to the user reviews available on each product page, which gives customers a better understanding of the quality of the product before making a purchase.

Pricing and Value for Money

Diamond CBD's prices are reasonable and competitive, and the value for money offered by its products is excellent. The company offers discounts frequently, making its products accessible to a wider range of customers. However, some premium products are more expensive, and users should consider whether they align with their budget.

Alternatives

Some of the alternatives to Diamond CBD include FabCBD, Garden of Life CBD, and Charlotte’s Web. These brands offer CBD products of the same quality and efficacy, with a range of prices to suit different budgets.

Customer Service

DiamondCBD.com offers excellent customer service, and all queries are responded to promptly. Customers can contact the customer service team via phone, email, or live chat. The company also offers a comprehensive FAQ page, which provides customers with guidance on common questions.

Product Quality and Selection

Diamond CBD prides itself on using high-quality ingredients and state-of-the-art technologies, and its range of products reflects this commitment. The brand offers a wide range of products, including oils, edibles, topicals, capsules, and pet products, catering to a diverse customer base. Additionally, Diamond CBD's products undergo rigorous testing by third-party labs to ensure accuracy and transparency in product labeling.

Website Usability

Diamond CBD's website is designed to be user-friendly, with easy-to-navigate menus to access a wide range of products. The site works well on all device types, and the purchasing process is simple and easy to understand.

Returns and Exchanges

DiamondCBD.com offers a 30-day return policy for most products, which allows customers to return items for a full refund or exchange. However, the company only accepts unopened products for return, and shipping costs for returns are the customer's responsibility.

Promotions and Discounts

Diamond CBD offers several promotions and discounts throughout the year, including holiday sales, new product launches, and referral discounts. These offers make Diamond CBD's high-quality products more accessible and affordable for a wider customer base.

Reputation

Diamond CBD has built a strong reputation for itself in the CBD industry, with a strong focus on high-quality, effective products. The brand has numerous positive reviews online, which speaks to its commitment to quality, transparency, and customer satisfaction.

Payment Options

Diamond CBD accepts various payment options, including credit cards, PayPal, and Sezzle. This makes it convenient for customers to choose the payment method that works best for them.

Loyalty Programs

Diamond CBD offers a loyalty program that rewards customers for their loyalty with exclusive discounts, rewards, and offers. Customers accrue points on every purchase and are rewarded for their repeat business, making it an excellent incentive to shop with Diamond CBD.

Customer Reviews

Diamond CBD has a wealth of customer reviews available on its website, which give prospective buyers an insight into the quality of its products. The reviews provide detailed feedback on the effectiveness and quality of the brand's offerings, making it easier for customers to make informed purchase decisions.

Community Involvement

Diamond CBD is actively involved in the CBD community, and the brand regularly partners with non-profit organizations to support the research and development of CBD products. The company also has an active social media presence, where it shares tips, advice, and product updates with its followers.

Shipping

Diamond CBD offers free shipping on orders over $100, and the company ships to all 50 states in the U.S. Orders are usually dispatched within two business days and are shipped via USPS or FedEx.

Costs

Diamond CBD's products are priced competitively, and the value for money offered by its products is excellent. Prices vary depending on the product type and concentration. However, some premium products are more expensive, and users should consider whether they're worth the additional cost. Overall, Diamond CBD offers a diverse range of high-quality and effective CBD products that are suitable for all customers at an affordable price point.

Diamondcbd Recent User Reviews

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Reviewer Name: Derik

Review Submission Date: 2022-12-08

Review Title: shady
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Review Description: I dont trust any company that uses bunk lab results like accurate labs lol all the junk vendors use that "lab" also they have 0 lab results showing if the products are safe to smoke... no lab results showing there are no impurities or bad chemicals in the products... even the company cake that is a known bootleg Chinese company uses accurate labs... BEWARE .

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Reviewer Name: JMCC

Review Submission Date: 2022-11-29

Review Title: misleading discounts and hard to comparison shop
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Review Description: Okay company I've used a couple of times, but they draw you in with misleading discounts like: "Buy 1, Get 1 FREE + 70% OFF select deals!" It's actually not buy one AND get % off, it's one or the other or some other algorithm that doesn't get you what you thought. Shipping, when you have to pay it, is expensive and slow. Cross-brand comparisons can be impossible from the label. Customer service is prompt and responsive, and ultimately helpful.

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Reviewer Name: Andrew

Review Submission Date: 2022-10-18

Review Title: I had an issue on my phone and…
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Review Description: I had an issue on my phone and unknowingly, ordered way to much product by mistake. Thankfully, I reached out and Denise was extremely helpful! She worked out the issues with me and was able to fully refund me, once the items were returned. Very pleasant and excellent customer service! 10/10

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Reviewer Name: Randi Eddy-Vanyo

Review Submission Date: 2022-07-31

Review Title: Constant spam texts
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Review Description: Ordered from them over a year ago. They will not stop texting from various numbers. Reported them to BBB twice and they “claim to have removed me” but not even a week after my last complaint I’m getting texts again. Don’t give these people your info

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Reviewer Name: Prove

Review Submission Date: 2022-04-09

Review Title: Spam mail immediately after signing up
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Review Description: Not even 2 minutes after signing up for this website and I am getting new spam mail about crack corn salad recipes. Chat bot doesn't work and only line of communication is through e-mail. A definite no-go for anyone with a frontal lobe.

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Reviewer Name: Ms. K

Review Submission Date: 2022-04-03

Review Title: Stop Texting me!
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Review Description: I ordered gummies from them last year. They were ok. They get one star because no matter how many times I block or unsubscribe from their text messages, I keep getting text messages from Diamond CBD. I will block one number, not a month later I get another advert from another number. It's annoying, I regret ever having to enter my phone number when I ordered something.

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Reviewer Name: Dale Moats

Review Submission Date: 2022-03-09

Review Title: This is my second order from Diamond…
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Review Description: This is my second order from Diamond and as per the last order was top notch! Along with the outstanding customer support, another satisfying experience. Thanks Diamond .

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Reviewer Name: Tanner Graham

Review Submission Date: 2022-01-29

Review Title: This is the 4th time I’ve payed for 2…
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Review Description: This is the 4th time I’ve payed for 2 day shipping but it’s taken 4+ days. Why do I have to pay for a shipping time I don’t get? The products are okay but the fact I have to pay for a time I don’t receive is frustrating especially when it’s an extra $10. I used to buy from this site when shipping was on time but I recommend finding a different site that charges reasonably for shipping.

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Reviewer Name: Tanner Graham

Review Submission Date: 2022-01-29

Review Title: This is the 4th time I’ve payed for 2…
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Review Description: This is the 4th time I’ve payed for 2 day shipping but it’s taken 4+ days. Why do I have to pay for a shipping time I don’t get? The products are okay but the fact I have to pay for a time I don’t receive is frustrating especially when it’s an extra $10. I used to buy from this site when shipping was on time but I recommend finding a different site that charges reasonably for shipping.

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Reviewer Name: Cire Gastav

Review Submission Date: 2022-01-12

Review Title: Great products with good support
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Review Description: Great products with good sales. I dealt with customer support a few times and they were really helpful and responsive. Really fast shipping. The products were great quality and friends have now ordered from them.