Diecastmodelswholesale User Reviews

Introduction

Diecastmodelswholesale.com is an online retailer specializing in diecast model collectibles from top brands such as Maisto, Greenlight, and Bburago. The store offers a vast selection of automotive, construction, and agricultural models, military vehicles, and figurines for collectors and enthusiasts. Founded in 2005, the company is based in Flemington, New Jersey, and ships worldwide.

Pros and Cons

Pros:

• Wide range of models and brands
• Competitive pricing
• Easy-to-use website
• Cater to international customers

Cons:

• No physical store presence
• Limited payment options

User Experience

Diecastmodelswholesale.com offers a user-friendly website with clear navigation, a search bar, and filters to browse by brand, scale, model year, and other criteria. Users can create an account for faster checkout and order tracking. Moreover, the store features a Wish List feature for users to save their favorite models for future purchases.

Pricing and Value for Money

Diecastmodelswholesale.com offers competitive pricing for its products, with many models priced lower than their retail value. The store often provides discounts and promotions for its customers, such as 5% off for first-time buyers, free shipping for orders above $99 within the US, and clearance sales on selected models.

Alternatives

Other online stores that sell diecast models include Car Models, Diecast Depot, and Mint Models. These stores offer similar products and services but may differ in pricing, selection, and user experience.

Customer Service

Diecastmodelswholesale.com takes customer service seriously and offers various ways to contact them, including email, phone, and live chat support from Mondays to Fridays. The store also has an FAQ section that addresses common inquiries and a Returns Policy that allows customers to return or exchange their models within 30 days of purchase.

Product Quality and Selection

Diecastmodelswholesale.com offers a wide range of high-quality diecast models from popular brands, ranging from 1:18 to 1:64 scales. The store updates its inventory frequently, with new releases and pre-orders available for purchase. Customers can find models of classic and modern cars, trucks, motorcycles, tractors, and other vehicles, as well as military and aviation models, and figurines.

Website Usability

Diecastmodelswholesale.com has a clean and straightforward website with clear product images, descriptions, and customer reviews. The site loads quickly and is easy to navigate, with a responsive design that adapts to different devices. Users can filter their searches by brand, scale, and model, among others, and sort the results by relevance, popularity, or price.

Returns and Exchanges

Diecastmodelswholesale.com has a flexible returns policy that allows customers to return or exchange their models if they are damaged, defective or if they are not satisfied with their purchase. The store refunds the full amount minus the shipping cost if the return is within 30 days of purchase and the model is in its original packaging and condition.

Promotions and Discounts

Diecastmodelswholesale.com offers various promotions and discounts for its customers, including free shipping for orders above $99 within the US, clearance sales, and 5% off for first-time buyers who sign up for the store's newsletter. Moreover, the store often features seasonal sales and holiday promotions, such as Black Friday and Cyber Monday deals.

Reputation

Diecastmodelswholesale.com enjoys a good reputation among its customers and collectors, with positive reviews on various platforms such as Trustpilot and Resellerratings. Customers praise the store's wide selection, competitive pricing, and efficient customer service. However, some customers have reported issues with delayed shipments and damaged models, which the store has addressed and resolved promptly.

Payment Options

Diecastmodelswholesale.com accepts various payment options, including credit and debit cards (Visa, MasterCard, American Express, and Discover), PayPal, Amazon Pay, and Apple Pay. However, the store does not accept personal checks or money orders.

Loyalty Programs

Diecastmodelswholesale.com does not have a loyalty program at the moment, but the store offers various discounts and promotions for its customers, as well as a referral program that rewards existing customers with discounts for inviting their friends to the store.

Customer Reviews

Customers can leave reviews and ratings for the products they purchase on diecastmodelswholesale.com's website, which can help other customers make informed decisions. The store also has reviews and ratings for its services on various third-party platforms, such as Trustpilot and Resellerratings.

Community Involvement

Diecastmodelswholesale.com is involved in various community activities, such as charity events and social media outreach. The store has a Facebook page with over 50,000 followers, where it shares news, promotions, and customer reviews. Moreover, the store supports various charity causes, such as the American Cancer Society and St. Jude Children's Research Hospital.

Shipping and Costs

Diecastmodelswholesale.com ships its products worldwide, with shipping costs, delivery times, and tracking information depending on the destination and shipping method chosen. Shipping costs within the US vary depending on the order value, weight, and distance, starting from $5.95 for orders below $50 and free for orders above $99. The store ships internationally through USPS, UPS, and DHL, with shipping costs and delivery times varying depending on the destination, method, and customs regulations. Customers can choose the shipping method and rate that suits them during checkout.