Users Voice for Differenta

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Differenta Overall rating
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User Interface

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Review article published on: 03 Jul 2019

Last updated by on 07 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 1.8 2 5 5 5
Jan 2023 5 5 5 4.6 3.6 4.9
Feb 2023 5 3.4 1 5 5 3
Mar 2023 5 3.1 5 5 5 5
Line Chart for Rating of peer stores

Detailed Differenta Review by

Introduction is a leading online store offering a wide range of products, including clothing, shoes, accessories, and home decor. Launched in 2010, the platform has now become a leading e-commerce site in Poland.

Pros and Cons

  • Large selection of products at affordable prices
  • Quick and reliable shipping
  • Easy to use website with convenient search filters
  • Customer reviews available for most products
  • Some products may not be of the highest quality
  • Not all products have detailed product descriptions

User Experience offers a user-friendly interface with a simple layout and easy navigation. Customers can search for products by category, brand, or keyword. The search filters make it easier to find the desired product quickly, and customer reviews help in making informed purchasing decisions.

Pricing and Value for Money offers competitive prices on its products, making it a cost-effective option for customers looking for value for money. The platform also offers regular promotions and discounts, making it more affordable for customers to purchase products.


Alternatives to include Zalando, Aboutyou, and Bonprix. Each of these platforms offers similar products and services, but stands out with its affordable prices and quick shipping.

Customer Service has excellent customer service with a helpful support team available to assist customers with their concerns. The platform provides various support options, such as email, phone, or chat, making it easier for customers to reach out and get help.

Product Quality and Selection offers a broad selection of products from clothing, shoes, accessories, to home decor. Although some products may not be of the highest quality, the platform offers a range of products, including high-end fashion to affordable fashion.

Website Usability

The website is easy to use, with a straightforward layout that makes it easy to navigate. The platform also offers convenient search filters that make it easier to find the desired product.

Returns and Exchanges offers easy returns and exchanges, making it easier for customers to return products they are unhappy with. The platform provides a clear return policy that explains how to return products and what the customer should expect in return.

Promotions and Discounts regularly provides promotions and discounts that make it more affordable for customers to buy products. Customers can also sign up for the platform's newsletter to get the latest updates on promotions and discounts, among others.

Reputation has a good reputation, with many satisfied customers who praise its affordability and customer service.

Payment Options accepts various payment methods, including credit cards, PayPal, and bank transfers, among others. Customers can choose the payment method that works best for them, making it more convenient to purchase products.

Loyalty Programs does not have a loyalty program yet, but it provides promotions and discounts for new customers and returning customers.

Customer Reviews provides customer reviews for most products, making it easier for customers to make informed purchasing decisions. The platform encourages customers to leave reviews, and it uses them to improve its products and services.

Community Involvement participates in various community events and initiatives, such as charity programs, making it more socially responsible and appealing to customers.

Shipping and Costs provides fast and reliable shipping, and the shipping costs depend on the customer's location and the product weight. Shipping costs are transparent and visible at checkout, making it easier for customers to decide if they want to purchase the product or not. In conclusion, is a reliable and affordable e-commerce platform with a wide range of products in various categories. Its strong customer service and return policy make it a popular choice for many customers in Poland. However, customers need to be cautious when purchasing products and check the product descriptions carefully before buying.