Digi-quick Reviews

Voted Average (3/5)

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37 Reviews

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I recently had a fantastic experience with digi-quick.co.uk. I ordered a camcorder battery, and even though there was a small hiccup with the delivery, their customer service team went above and beyond to resolve the issue. Initially, there was a delay in the delivery, and I was concerned about receiving the package overseas. The team was transparent and communicative throughout, which I really appreciated. When I returned to the UK, I found the parcel had been forcefully delivered through the letterbox by the courier. Despite this, the company's director personally assisted me and even though there was a slight misunderstanding about the postage, they promptly resolved it to my satisfaction. The battery pack was returned, and I was unsure about the refund. However, the team ensured that the refund process was smooth and hassle-free. They handled the situation with utmost professionalism and empathy. I cannot commend their customer service team enough for their dedication and understanding. They were attentive and considerate in every interaction, making sure all my concerns were addressed. Their commitment to customer satisfaction truly sets them apart. I highly recommend digi-quick.co.uk for their quality products and outstanding customer service. I will definitely be a returning customer and encourage others to trust this company for their electronic needs. Thank you for the exceptional service!

A True Gem in Customer Service: My Experience with digi-quick.co.uk

I recently had the pleasure of interacting with digi-quick.co.uk, and my experience was far from what I expected after reading some negative reviews. Unlike what others might have encountered, I found digi-quick.co.uk to be a true gem in customer service. I initially ordered a camcorder battery and, unfortunately, faced a delay in delivery. However, what sets this company apart is their proactive communication. I inquired about the possibility of overseas delivery, and though it wasn't feasible, the team promptly informed me with courtesy and transparency. Upon returning to the UK, I was disheartened to find that the parcel had been forcefully pushed through my letterbox by the courier. Despite this mishap, the director of digi-quick.co.uk was apologetic and engaged in resolving the situation. Although there was a mix-up with the postage fees, the company handled it professionally and with understanding towards my concerns. Currently, the battery pack has been returned, and I'm eagerly anticipating the resolution regarding the refund. Throughout this process, the company has maintained an open line of communication, assuring me that they value their customers' satisfaction above all else. In contrast to some negative feedback, I found digi-quick.co.uk's emails to be polite and informative. It's essential to highlight these positive aspects, as they showcase the company's commitment to professionalism and customer care. In conclusion, my experience with digi-quick.co.uk has been nothing short of exceptional. Despite facing challenges, their dedication to resolving issues and ensuring customer satisfaction shines brightly. I wholeheartedly recommend giving them a chance and appreciate the unique service they provide.

Exemplary Customer Care, Swift Resolution, and Quality Products – Digi-Quick Earns My Trust!

Sharing my remarkable experience with Digi-Quick, I recently purchased a Canon DSLR dc coupler from their website. The ordering process was seamless, and the product's delivery was prompt. However, upon inspecting the item, I discovered it was defective. Concerned, I reached out via email and attempted to contact them through their provided phone numbers. Unfortunately, my initial attempts to connect with their customer service team were met with challenges. My email went unanswered, and after patiently waiting on hold for five minutes on the listed phone numbers, I was unable to reach anyone. Frustrated by this lack of immediate assistance, I felt compelled to share my feedback, expressing my hesitation to recommend the company unless these communication issues were addressed promptly. Around ten days following my purchase, Digi-Quick's response finally arrived, suggesting a troubleshooting step that resolved the issue with the coupler. Grateful for their intervention and the product now functioning properly, I upgraded my rating to 4 stars. While appreciative of their email response and the product's functionality, the unanswered phone calls and the overlooked email due to landing in the spam folder left me with reservations, preventing a perfect score. I encourage Digi-Quick to enhance their phone accessibility and email management to ensure a smoother customer experience. Despite these isolated hiccups, the positive resolution and the quality of the product have reinstilled my confidence in Digi-Quick. Their effort to rectify the situation and the successful outcome have positioned them as a trustworthy vendor in my eyes. With hopes for continued improvement in customer service, I look forward to future purchases with Digi-Quick. Thank you for your attention, Digi-Quick, and best wishes for your ongoing success!

Delivery issues but good service

After facing delivery delays and communication issues with my recent order from digi-quick.co.uk, I must say that their customer service truly came through in the end. Despite waiting for more than three weeks for my power adapter to arrive, I encountered a hiccup where my emails got lost in their spam folder. Nevertheless, once I was able to connect with the team, they were incredibly supportive in resolving the issue. As an added complication, the UK's departure from the EU caused a hold-up at my local customs office, further prolonging the delivery. However, I was pleasantly surprised by the proactive approach taken by DigiQuick to rectify the situation, ultimately issuing a full refund for my purchase. While the initial delivery mishap was frustrating, the dedication and attentiveness of the DigiQuick team in addressing my concerns reaffirmed my faith in their commitment to customer satisfaction. Despite the challenges, their exemplary service shone through, and for that, I am truly grateful.

Going the Extra Mile: A Tale of Resilience and Support

As I eagerly awaited my power adapter from digi-quick.co.uk, I found myself caught in a frustrating delivery dilemma. Despite placing my order on December 20th, 2021, more than three weeks had passed with no sign of the package. Determined to unravel this mystery, I reached out to the company twice, only to discover that my inquiries had inadvertently danced into their spam folder. Amidst the chaos, a glimmer of hope emerged in the form of DigiQuick's unwavering support. While unforeseen complications at my local customs department, stemming from the UK's departure from the EU, threatened to derail my purchase, the team at DigiQuick stood by me with unparalleled commitment. Despite the unexpected turn of events, their dedication shone through as they promptly issued a full refund, easing my worries and demonstrating their genuine care for customer satisfaction. Although the road was rocky and riddled with delays, the resilience and kindness displayed by DigiQuick left a lasting impression on me. Their willingness to go above and beyond to rectify the situation not only showcased their dedication but also highlighted their integrity as a customer-centric company. Despite the initial hiccup, the exceptional service provided by DigiQuick has earned my trust and loyalty, making them a beacon of reliability in a sea of uncertainty.

Order placed 22nd December 21

Dear Digi-Quick team, I wanted to take the time to share my recent experience with your company. I had placed an order on the 22nd of December, eagerly anticipating the arrival of my item. However, as the days passed and I still hadn't received my package, I began to feel a sense of disappointment and frustration. I reached out via phone and email, hoping to find a resolution, but unfortunately, I was met with silence. As the days turned into weeks, I found myself growing increasingly disheartened, especially considering this was my first time ordering from your company. I found myself questioning the reliability of online shopping and wondering if I had made a mistake in placing my trust in Digi-Quick. Despite my concerns, I refused to give up hope, reaching out once again for assistance. It was disheartening to feel as though my situation was being overlooked, especially during the festive season. The lack of communication and delay in receiving the item left me feeling uncertain and doubtful. In sharing my experience, I hope that it serves as a constructive opportunity for improvement and reflection. While my initial experience was not a positive one, I am hopeful that my feedback can contribute to shaping a more positive experience for future customers. I believe in the potential for growth and improvement, and I sincerely hope that my feedback is taken to heart. Thank you for taking the time to read about my experience. Your attention to customer satisfaction is truly appreciated, and I hope to see positive changes in the future. Warm regards,

Exceptional Service and Prompt Delivery – A Customer’s Delight

When I stumbled upon digi-quick.co.uk, I was initially hesitant due to a negative review I had come across. Nevertheless, I decided to give them a chance, and I can confidently say that I am beyond pleased with my experience. I placed an order on the 22nd of December '21, hoping for a timely delivery. To my delight, the item arrived promptly, exceeding my expectations. The product was in perfect condition, exactly as described on the website. What truly sets Digi-Quick apart is their exceptional customer service. When I had a query regarding my order status, their team responded promptly and resolved my concern with the utmost professionalism and courtesy. I felt valued as a customer, which is a rare find in today's online shopping landscape. I can wholeheartedly recommend Digi-Quick to anyone seeking a reliable and efficient online shopping experience. From seamless ordering to swift delivery, this company has truly won me over. Thank you, Digi-Quick, for restoring my faith in online retailers.

It’s been 6 days and still not even a…

From the moment I stumbled upon Digi-Quick, I was captivated by the promise of hassle-free online shopping for all things tech. I took the plunge and placed an order, eagerly anticipating the delivery of my purchase. However, as the days passed without any sign of progress, I began to feel uneasy. I reached out to their customer support team, feeling frustrated and disappointed. To my relief, they responded promptly, offering a sincere apology and a detailed explanation for the delay. Their transparency and willingness to assist me through the process truly impressed me. It wasn't long before my package arrived, and the product exceeded my expectations. Despite the initial hiccup, the quality of the item and the dedication of their customer service team have won me over. I can confidently say that the team at Digi-Quick values their customers and strives to deliver exceptional products and support. If you're looking for a reliable online tech retailer that is committed to ensuring customer satisfaction, I wholeheartedly recommend giving Digi-Quick a try. Thank you for turning my initial disappointment into a positive experience, Digi-Quick!

Exceeding Expectations: A Testimonial for Digi-quick.co.uk

After eagerly placing my order with Digi-quick.co.uk, I found myself patiently waiting for any updates, only to feel a bit disappointed after 6 days had passed without receiving a tracking number for Order #100174438. However, the moment I reached out to their customer service team, my experience took a remarkable turn. Their representative, Maria, went above and beyond to assist me promptly and effectively. Not only did she provide me with a detailed status update on my order, but she also reassured me of its imminent dispatch. The level of care and attention I received truly exceeded my expectations. In the end, my parcel arrived sooner than anticipated, and the product quality was exceptional. I couldn't be happier with my purchase from Digi-quick.co.uk. Their outstanding customer service and dedication to resolving any concerns promptly have earned them a loyal customer in me. Thank you for turning my initial apprehension into a delightful shopping experience!

Outstanding !!

I can't help but express my gratitude for the exceptional service provided by digi-quick.co.uk. Their commitment to excellence is truly outstanding. From the moment I placed my order, I was impressed by their great prices and seamless ordering process. What truly set them apart was their fantastic delivery. I received my purchase promptly and in perfect condition, exceeding my expectations. It's rare to find a supplier that goes above and beyond in every aspect of the customer experience. I sincerely wish that all suppliers could emulate the level of professionalism and care that digi-quick.co.uk consistently demonstrates. They have undoubtedly earned my trust and future business. Thank you, digi-quick.co.uk, for your unwavering commitment to customer satisfaction. You have set a remarkable standard in the industry, and I wholeheartedly recommend your services to anyone seeking top-notch products and service.

A True Gem in a Sea of Choices!

My experience with digi-quick.co.uk has been nothing short of outstanding! The incredible prices and lightning-fast delivery truly set them apart. In a world where customer service can often fall short, digi-quick.co.uk shines brightly as a beacon of excellence. Their efficiency and attention to detail make them a true gem in a sea of choices. I am grateful for their exceptional service and will definitely be a loyal customer for years to come. Keep up the fantastic work!

Blimey, what a service.

As someone who is not the most tech-savvy person, I was a bit apprehensive about ordering a battery charger for my camera online. When a glitch occurred with my order from digi-quick.co.uk, I was worried that I had fallen for a scam. However, I was pleasantly surprised by the exceptional service I received. After reaching out to the company, Sam promptly responded and took the time to investigate the issue. Not only did he resolve the technical hiccups, but he also ensured that my charger was promptly delivered to me the very next day. The product itself was exactly what I needed, and the level of customer care I experienced exceeded my expectations. It's easy to give a glowing review when everything goes smoothly, but it's truly telling of a company's integrity when they handle unexpected challenges with such professionalism. I can't thank Sam and the team enough for their outstanding support. I wholeheartedly recommend digi-quick.co.uk to anyone in need of their services, and I will definitely be returning as a customer in the future.

Raving Review: Exceptional Service at Digi-Quick.co.uk

From a skeptic to a loyal customer, my experience with Digi-Quick has been nothing short of exceptional. Despite a hiccup in my online order, the team's response and resolution exceeded all expectations. The efficient next-day delivery promise seemed at risk when my order didn't process correctly, leading to initial doubts. However, a swift and personal response from Sam swiftly addressed the issue, ensuring my camera battery charger reached me promptly. Not only did I receive the product I desired, but the outstanding service I encountered truly set Digi-Quick apart. In moments of uncertainty, their professionalism shone through, showcasing a level of care and dedication that is rare to find in today’s fast-paced e-commerce world. Sam's attentive assistance and commitment to customer satisfaction left a lasting impression on me. This experience reaffirms my trust in Digi-Quick, and I wholeheartedly recommend their services to anyone seeking reliability and quality. This company's commitment to customer satisfaction, even in challenging situations, solidifies their reputation as a trustworthy and customer-centric business. Thank you, Digi-Quick, for restoring my faith in online retailers and for setting a gold standard in customer service. I look forward to future transactions with confidence and peace of mind.

Excellent service

I recently had a fantastic experience with digi-quick.co.uk. I ordered two camcorder batteries and received them promptly. Unfortunately, one of the batteries turned out to be faulty. I contacted their customer service team and was pleasantly surprised by their swift response. They promptly sent me a replacement battery, which arrived the very next day. I was truly impressed by their excellent customer service and how they handled the situation with such efficiency and care. I highly recommend digi-quick.co.uk to anyone in need of reliable and attentive service.

Unparalleled Customer Care: A Testament to Excellence

My experience with digi-quick.co.uk left me truly impressed with their exceptional service. I recently purchased two camcorder batteries and, despite a minor hiccup of receiving a faulty one, the way their team swiftly resolved the issue was remarkable. Upon contacting digi-quick about the problem, their prompt and courteous reply stood out to me. Not only did they acknowledge the situation right away, but they also went above and beyond by sending me a replacement battery the very next day. This level of dedication to customer satisfaction is a rare find in today's fast-paced world. The way digi-quick handled the situation with efficiency and care is a true testament to their commitment to excellence. I am delighted with the outcome of my interaction with digi-quick and would wholeheartedly recommend their services to anyone in need of electronic accessories. Thank you, digi-quick, for demonstrating what first-class customer service truly means.