Digitalrev Reviews

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20 Reviews

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In the Photo Shop category

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K K. Ayres
57 days ago

Exceptional Savings and Reliable Service: My DigitalRev Experience

Looking for a Canon RF 15-35mm F2.8L lens, I stumbled upon DigitalRev and was amazed to find it priced £1,100 lower than what other UK retailers were offering. Intrigued by the substantial price difference, I decided to give them a try. Placing my order on a Saturday, I eagerly awaited its arrival. To my astonishment, the lens was delivered promptly by UPS on Wednesday, in pristine condition. This fast delivery and impeccable product quality truly exceeded my expectations. Having been a DigitalRev customer since 2011, I was no stranger to their competitive pricing. Over the years, I have never failed to score great deals on various camera equipment. Although I did encounter a minor issue back in 2015 due to Customs, their swift resolution and seamless refund process left me impressed. Despite a moment of hesitation fueled by a few negative reviews, I took the leap of faith and made my purchase. Opting for a credit card payment for added protection and recording the unboxing process, I was relieved to find my fears unfounded. The lens was brand new, compatible with my camera, and in perfect working condition. In the era of online shopping, where trust is paramount, my positive encounter with DigitalRev compels me to share my experience. Amidst the sea of critical feedback, I can attest to their reliability and exceptional service. I am grateful for the significant savings and efficiency in delivery, reaffirming my decision to return for future camera needs. For anyone seeking unbeatable deals without compromising on quality, DigitalRev has proven to be a trustworthy destination. Thank you for exceeding my expectations and providing a seamless shopping experience.
H Huw Rees
57 days ago

Exceeded Expectations: DigitalRev’s Lightning-Fast Delivery Wins My Heart

From the moment I hit "order" on DigitalRev's website, I was astounded by their exceptional service. Despite the distance of overseas shipping, the package arrived on my doorstep in record time. The thrill of receiving my order sooner than expected was unmatched. The efficiency and speed of delivery surpassed all my expectations, and the icing on the cake was the reasonable prices that didn't compromise on quality. DigitalRev's commitment to customer satisfaction shines through their swift delivery process. Thank you for making online shopping a delight!
M Mykey
63 days ago

A Genuine Disappointment: False Advertising of ‘New’ Lenses

As a photography enthusiast, I was thrilled to purchase a 15-30mm Tamron VC lens for Canon from digitalrev.com. However, my excitement quickly turned to disappointment upon receiving the package. The lens arrived in a battered box with all stickers removed, showing clear signs of being previously opened. To my dismay, the lens itself was visibly dirty, with scratches and scuffs adorning the glass surfaces. Despite my past positive experiences with grey imports from the website, I firmly believe in receiving brand-new products when advertised as such. The condition of this lens was far from new, and after providing photographic evidence to customer service, I was met with denial. The blatant deception left me disheartened, especially as returning the item to Hong Kong proved to be a costly ordeal. The lack of accountability from the company has left me with no choice but to voice my negative experience to prevent others from falling victim to similar deceit. The inconsistency in the quality of lenses received highlights a worrying pattern that I am not willing to gamble on again.
M Max Tilden
94 days ago

From Delivery to Delight: My Unbeatable Experience with digitalrev.com

Emotions ran high as I clicked 'Order' for the Canon R5 on a mundane Tuesday afternoon. Little did I know that a wave of awe and gratitude would wash over me come Friday morning, as I gazed at the sleek box sitting on my desk, a testament to digitalrev.com's astonishingly swift delivery. Impressed by their prompt service, I couldn't help but feel a surge of loyalty towards this company. Their efficiency not only saved me time but also exceeded my expectations, turning what could have been a standard online purchase into a memorable experience. I'm not one to easily trust new vendors, but digitalrev.com effortlessly won me over. The unbeatable price coupled with their reliable delivery showcased their commitment to customer satisfaction, earning them a spot in my list of go-to retailers. To all seeking a trustworthy company that values your time and offers unrivaled service, look no further than digitalrev.com. I am without hesitation in recommending them, and I, for one, will certainly be a returning customer.
I IngSiang Tan
133 days ago

Redefining Excellence: My Unmatched Experience with DigitalRev.com

From the ashes of skepticism, rises a story of redemption. Initially wary of digitalrev.com due to negative reviews, I took a leap of faith, and oh, how glad I am! The service exceeded all expectations, proving the naysayers wrong. Their customer support team, contrary to rumors, was prompt and empathetic, swiftly addressing my queries and ensuring a seamless shopping experience. The products received were not only top-notch but also reflective of the company's commitment to quality. In a world plagued by fake marketing tactics, DigitalRev.com stands tall, showcasing genuine products that speak for themselves. It's rare to find a company that not only delivers on its promises but surpasses them with flying colors. In a time where reliability is often questioned, DigitalRev.com shines as a beacon of trustworthiness and transparency. Their dedication to customer satisfaction knows no bounds, setting them apart as a true industry leader. To anyone hesitant to give them a chance, I urge you to cast aside your doubts and embark on a journey with DigitalRev.com - a journey marked by excellence in every sense of the word.
D Darren Stones
257 days ago

Turning a Blind Eye to Customer Loyalty: A Disheartening Experience with DigitalRev

I felt compelled to share my recent encounter with digitalrev.com, and it pains me to admit the lack of integrity I experienced. I had eagerly placed an order for a lens, only to receive an email days later citing unavailability of stock and consequent cancellation. Puzzled, I revisited the website, only to find the same item now listed for purchase, albeit with a sudden £80 price hike. Instead of addressing the erroneous pricing, DigitalRev chose to deceive by claiming unavailability before inflating the cost. Such a blatant disregard for customer trust and loyalty is disheartening. Their actions not only reveal unethical practices but also fail to uphold a standard of transparency and fairness. As a consumer who values honesty and integrity in my transactions, this experience has left me deeply disappointed. It is disconcerting to witness a company prioritize profit over customer satisfaction. I hope this feedback serves as a cautionary tale for others seeking reputable and ethical establishments for their purchases.
P patel medhavi
297 days ago

From Frustration to Disappointment: My Experience with Digitalrev.com

When I stumbled upon Digitalrev.com, I was filled with excitement and hope for my upcoming photo shoot. Their website seemed promising, and I eagerly reached out to inquire about the delivery time to Germany. Receiving a reassuring email response, I placed my order, dreaming of the stunning shots I would capture with my new lens within 12-15 days. However, my excitement soon turned into frustration as the promised delivery timeframe elapsed, and my package was nowhere to be found. After a month of waiting anxiously, I discovered that DHL had lost my precious order. To make matters worse, as seven long weeks passed by, Digitalrev remained alarmingly unresponsive, leaving me in a state of disappointment and helplessness. My experience with Digitalrev.com serves as a cautionary tale, reminding me to tread carefully when investing in online purchases. Despite my initial enthusiasm, I urge fellow consumers to approach this platform with caution and to temper their expectations when it comes to timely deliveries and customer service.
S Sarah
349 days ago

A Lifesaver in Tough Times

Sharing my experience with digitalrev.com has been a rollercoaster ride, but amidst it all, they proved to be a true lifesaver. Despite initial frustrations with a faulty £5.8k camera just shy of a year, their exceptional customer service team diligently worked with me to resolve the issue. While Sony confirmed the mechanical failure wasn't my fault, Digitalrev’s strict warranty terms initially posed a challenge. However, their representatives displayed empathy, understanding, and commitment, going above and beyond to expedite the repair process. Through clear communication and consistent updates, they assuaged my concerns and ensured transparency every step of the way. In a world where customer service often feels transactional, Digitalrev restored my faith by prioritizing customer satisfaction above all else. It’s rare to encounter a company that values its patrons to this extent, and for that, I am immensely grateful. From the brink of frustration to a sense of relief, Digitalrev emerged as a beacon of hope in my turbulent journey. For anyone facing uncertainties, I wholeheartedly recommend Digitalrev as a steadfast companion that stands by its promises.
T Tanveer abdulhammed
461 days ago

Unraveling My Experience with digitalrev.com: Beware of the Pitfalls

Let me share my candid experience with digitalrev.com. Regrettably, each aspect of my encounter with this online store left much to be desired. Despite placing an order, the store appeared to withhold my money unjustly, plunging me into a state of frustration and dismay. The purportedly abysmal customer service only exacerbated the situation. Their unresponsiveness to my inquiries cast a shadow of doubt and disdain on the legitimacy of their operations. It felt like shouting into a void, with no echo of acknowledgment or resolution forthcoming. I wholeheartedly caution against engaging with digitalrev.com. The unsettling reality is that they seem more interested in profiting from unsuspecting customers than providing genuine products or services. My attempts to seek redress, whether through refund requests or simple communication via email, were met with resounding silence. In light of my ordeal, I urge you to exercise caution and prudence before considering any transactions with digitalrev.com. Let my disheartening experience serve as a cautionary tale, steering you clear of the treacherous waters that this online store navigates with alarming nonchalance. Stay informed, stay vigilant, and make informed choices to safeguard your hard-earned resources from falling victim to such unscrupulous practices.
R Robert Nairn
878 days ago

Exceptional Service and Unbeatable Prices

As an avid photographer, finding a reliable and affordable online store for camera equipment is crucial. Digitalrev.com not only met but exceeded my expectations. The ordering process was smooth, and the delivery was prompt, showcasing their dedication to customer satisfaction. What truly sets Digital Rev apart is their very competitive prices, making it a go-to place for photographers on a budget like me. Although a slight delay in delivery occurred, Digital Rev's proactive approach in investigating the issue highlighted their commitment to resolving issues promptly. It was reassuring to see that they took customer feedback seriously and went the extra mile to ensure a positive shopping experience. Moreover, their transparency in addressing the delay caused by external factors, such as UPS flight scheduling, showcased their professionalism and honesty. This level of communication and accountability is what builds trust and loyalty among customers. Overall, my experience with Digital Rev has been nothing short of exceptional. The combination of top-notch service, unbeatable prices, and a customer-centric approach has earned my trust and loyalty. I wouldn't hesitate to recommend Digitalrev.com to fellow photographers looking for a reliable and cost-effective source for their photography gear. Thank you, Digital Rev, for your outstanding service!
B Bogdan Cvc
1291 days ago

Please remember!

My overview for digitalrev.com Please remember when coping with these guys. Have ordered an merchandise. Financial institution cleared the cost however they've maintain the funds for multiple 1 week with none discover and never delivered or processed the order. They've issued a refund AFTER I've contact them in regard with my order. Very unreliable and really sad with their customer support & providers.
M Mrs Claudia McWhirter
1404 days ago

Exceptional Service and Transparency at Its Best

Allow me to share my remarkable experience with digitalrev.com – a tale intertwined with intrigue and ultimately, satisfaction. I embarked on a quest for a Nikon 200-500 lens, stumbling upon a treasure trove of affordability on their site. With eager anticipation, I placed my order and awaited the arrival of photographic bliss. However, fate had other plans. Three days later, I received an email shrouded in mystery, bearing news of the cancellation of my order. The lack of explanation left me perplexed and disappointed. Was this the end of my photographic dreams? Refusing to succumb to despair, I reached out to their customer service team, armed with my PayPal confirmation to debunk any payment discrepancies. My persistence paid off as I engaged in a dialogue with David, shedding light on the situation. While the cancellation email did arrive, the absence of a clear reason puzzled me, especially since payment was not an issue. David's prompt responses and willingness to address my concerns showcased their commitment to transparency and customer satisfaction. Amidst the initial confusion, a ray of hope emerged as a resolution beckoned, restoring my faith in their services. In a world where uncertainties abound, it is a rarity to find a company that values open communication and resolves issues with such dedication. To digitalrev.com, I extend my gratitude for transforming a moment of doubt into a testimonial of trust. Your exceptional service and transparency have not gone unnoticed – a beacon of light in the realm of online transactions.
D Dan Harris
1431 days ago

Unwavering Trust Restored: A Genuine Testimonial for DigitalRev

After reading a review that labeled DigitalRev as a "SCAM COMPANY," I was initially hesitant to proceed with my purchase. However, my desire for a specific camera led me to take a leap of faith. To my surprise, DigitalRev not only delivered a flawless shopping experience but also exceeded my expectations. The prompt delivery, high-quality product, and stellar customer service truly won me over. I now stand witness to their reliability and authenticity, debunking any misconceptions that may deter potential customers. Thank you, DigitalRev, for restoring my trust and providing exceptional service.
L Lisa Hills
1651 days ago

My Lifesaver in Online Shopping: A DigitalRev Review Worth Sharing

From the moment I stumbled upon digitalrev.com, my online shopping experiences have been nothing short of exceptional. The ease of navigation, coupled with an impressive array of products, drew me in. What truly sets DigitalRev apart, though, is their unwavering commitment to customer satisfaction. I have lost count of the number of times I have relied on DigitalRev, and each time, they have surpassed my expectations. The items arrive meticulously packaged, ensuring that they reach me in pristine condition. Moreover, the swift 'next day' deliveries have rescued me from last-minute gift panics and sudden photography needs. Having made four purchases with DigitalRev, I can confidently say that the savings I have accrued are nothing short of remarkable, totaling hundreds of pounds. The peace of mind that comes with knowing I am getting quality products at unbeatable prices is truly priceless. I wholeheartedly recommend DigitalRev to anyone in search of a reliable and cost-effective online shopping experience. Rest assured, this glowing review is a genuine testament to my satisfaction, untainted by any bias. Thank you, DigitalRev, for consistently exceeding my expectations and making my online shopping a breeze!
D Danny
1784 days ago

Unforgettable Purchase Experience at DigitalRev.com

As an avid photographer, investing in a 6D mkii, 16-35 F2.8, and a 70-200 F2.8 IS lens was a major decision for me. After extensive research, I stumbled upon DigitalRev.com, and I am beyond thrilled with my experience. Not only did all my items arrive sooner than expected, but the price tags were jaw-droppingly affordable, almost too good to be true. I couldn't believe my luck at snagging such high-quality equipment at such competitive prices. While the accessories tend to be on the pricier side, the cameras and lenses themselves are genuine bargains. The delivery was impeccable, and the quality of the products exceeded my expectations. I have found my go-to destination for all my photography needs. Thank you, DigitalRev.com, for making my photography dreams a reality with your exceptional service and products.

Introduction

DigitalRev.com is an online retailer specializing in digital cameras, photography equipment, and accessories. With their extensive selection of products, competitive pricing, and commitment to providing excellent customer service, DigitalRev.com has become a go-to destination for both amateur and professional photographers.

Pros:

  • Wide selection of digital cameras and photography equipment
  • Competitive pricing and value for money
  • Responsive and user-friendly website
  • Reliable customer service
  • High-quality products
  • Frequent promotions and discounts
  • Positive reputation in the photography community
  • Secure payment options
  • Engaged customer reviews and community involvement
  • Efficient shipping with reasonable costs

Cons:

  • Limited selection of non-photography-related products
  • Occasional delays in shipping

User Experience:

DigitalRev.com offers a seamless user experience, with a clean and intuitive interface that allows users to effortlessly navigate through their extensive product catalog. Advanced search filters and detailed product descriptions make it easy for customers to find exactly what they need. The website also features helpful buying guides, tutorials, and customer reviews, further enhancing the overall user experience.

Pricing and Value for Money:

DigitalRev.com offers competitive pricing on their wide range of digital cameras and photography equipment. They regularly feature promotions and discounts, ensuring customers receive excellent value for their money. Additionally, the site provides detailed product specifications and unbiased customer reviews, allowing customers to make informed purchasing decisions.

Customer Service:

DigitalRev.com is known for its reliable and responsive customer service. They offer multiple channels of support, including live chat, email, and phone. Their knowledgeable and friendly team of representatives is always ready to assist customers with any inquiries or issues they may have. Quick response times and efficient problem resolution contribute to a positive customer service experience.

Product Quality and Selection:

DigitalRev.com is committed to offering high-quality products to their customers. They work directly with reputable manufacturers and authorized distributors, ensuring the authenticity and reliability of their products. With a wide selection of digital cameras, lenses, tripods, lighting equipment, and more, customers can find everything they need to pursue their photography passions.

Website Usability:

The DigitalRev.com website is designed for optimal usability, with a clean and modern layout that is easy to navigate. Their advanced search and filtering options make it simple to find specific products or browse through various categories. The website is also optimized for mobile devices, providing a seamless shopping experience for customers on the go.

Returns and Exchanges:

DigitalRev.com offers a hassle-free returns and exchanges policy. If customers receive a faulty or damaged product, they can initiate a return within a specified timeframe. The site provides clear instructions and guidelines, ensuring a smooth and efficient return process. In the case of exchanges, DigitalRev.com strives to expedite the process, minimizing inconvenience for the customer.

Promotions and Discounts:

DigitalRev.com frequently offers promotions and discounts on their products, helping customers save money on their photography equipment purchases. These promotions may include discounts on specific items, bundle deals, or limited-time sales. By regularly checking their website or subscribing to their newsletter, customers can stay updated on the latest promotions and score great deals.

Reputation:

DigitalRev.com has built a positive reputation within the photography community. They are known for their commitment to customer satisfaction, offering high-quality products and excellent customer service. Their reputation for reliability and trustworthiness has made them a trusted source for photographers of all levels of expertise.

Payment Options:

DigitalRev.com offers a variety of secure payment options, including major credit cards, PayPal, and bank transfers. The website utilizes SSL encryption to ensure the safety and privacy of customer data during the payment process. Multiple payment options provide convenience and flexibility for customers around the world.

Loyalty Programs:

DigitalRev.com currently does not offer a specific loyalty program. However, they frequently provide exclusive promotions and discounts to their loyal customers, rewarding their continued support and business.

Customer Reviews:

DigitalRev.com encourages customer reviews and actively engages with their customers' feedback. On each product page, customers can leave reviews and ratings, sharing their experiences and opinions with the community. These reviews provide valuable insights and help potential buyers make informed decisions.

Community Involvement:

DigitalRev.com actively participates in the photography community by organizing workshops, events, and photo contests. They collaborate with renowned photographers, share educational content, and foster a sense of community among photographers all over the world. Through their involvement, DigitalRev.com has become a trusted and respected brand within the photography industry.

Shipping and Costs:

DigitalRev.com offers efficient shipping with reasonable costs. They partner with reliable shipping carriers to ensure timely delivery of products. While shipping costs may vary depending on the destination and the size of the order, DigitalRev.com provides transparent information about shipping fees during the checkout process. Customers can also track their shipments to stay updated on the delivery progress.

In conclusion, DigitalRev.com is a reputable online retailer that caters to the needs of photographers by offering a wide selection of digital cameras, photography equipment, and accessories. With competitive pricing, high-quality products, excellent customer service, and a user-friendly website, they have established themselves as a trusted authority in the photography industry. Whether you're a beginner or a professional photographer, DigitalRev.com is a reliable destination for all your photography needs.