Direct2drive Reviews

Voted Good (4/5)

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60 Reviews

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Reliable

A Gamer's Longstanding Trust in Direct2Drive I've been a loyal customer of Direct2Drive for almost two decades now, and I have to say, their reliability is unmatched. I remember purchasing games from them years ago, and to my surprise, those games are still available for download today. It's a testament to their commitment to providing long-term value to their customers. One particular incident stands out in my memory, where I accidentally lost a code for one of my games. I reached out to their customer service, and they were incredibly helpful in resolving the issue promptly. It's the kind of support that truly sets Direct2Drive apart. If you're looking for a gaming platform that values its customers and stands the test of time, I can't recommend Direct2Drive enough. Thank you for being a reliable and trustworthy source for all my gaming needs. Cheers to many more years of great service!

Reliable

"Direct2Drive: A Lasting Legacy of Reliability" As a long-time customer of Direct2Drive, I can confidently say that this platform has stood the test of time. Nearly two decades ago, I made my first purchase, and to my surprise, those games are still readily available for download today. The reliability and longevity of this service have truly exceeded my expectations. I vividly recall an instance where I misplaced a game code, and the customer service team went above and beyond to assist me. Their helpful and prompt support reaffirmed my trust in Direct2Drive, making me a loyal customer for many years to come. Direct2Drive's commitment to preserving my purchases and their unwavering customer support have solidified my belief that this platform is more than just a marketplace; it's a dependable companion for gaming enthusiasts. I highly recommend Direct2Drive to anyone seeking a trustworthy and enduring source for their gaming needs. With gratitude,

Time-Tested Quality and Exceptional Support

Reflecting on my remarkable journey with direct2drive.com, I am compelled to share my profound satisfaction with their services. Approaching almost two decades since my initial purchase, the longevity and reliability of their platform astound me. The games I acquired years ago remain accessible for download to this day, a testament to their unwavering commitment to customer satisfaction. In addition to their enduring product availability, I must commend the exceptional customer service I received during a challenging episode. Upon misplacing a game code, I reached out to their support team and was met with unparalleled assistance and understanding. Their prompt and effective resolution of my issue left a lasting impression on me, solidifying my trust in direct2drive.com as a reliable and customer-centric entity. Direct2drive.com has not just provided me with entertainment; they have exemplified consistency, quality, and genuine care in their interactions with me. I wholeheartedly recommend their services to all gaming enthusiasts seeking a dependable and supportive platform.

Unbeatable Deals and Unwavering Support

When I stumbled upon direct2drive.com, I was initially skeptical due to a negative review I had read. Despite this, I decided to give it a chance and I'm so glad I did. The prices were unbeatable, so I purchased a game code, only to encounter an issue while trying to activate it on Steam. I reached out to their support and to my dismay, I found it to be non-existent initially. I was disheartened, to say the least. However, things took an unexpected turn when I received a new key that worked! I was pleasantly surprised by their effort to resolve the issue. The support may have been slow to start, but their determination to set things right won me over. The deals are too good to pass up, and despite the initial hiccup, their support eventually came through for me. I must say, my advice would be to be cautious, as there might be initial hurdles, but the value and support I received eventually turned my experience around. I would recommend direct2drive.com, but with a word of caution. Keep an eye on this site for some unbeatable deals, with the knowledge that the support may require patience.

Exceptional Service, Overcoming Initial Hurdles

I initially encountered some obstacles with direct2drive.com, as the code I attempted to activate on Steam had already been used by another account. This led to frustrating interactions with the non-existent support team. However, I am pleased to share that after some delay, I received a new key that functions perfectly. While my initial experience was disheartening, the eventual resolution and genuine effort put forth by the team at direct2drive.com have left me feeling appreciative. I would recommend approaching the site with caution, but acknowledge their diligence in addressing issues. Thank you for the assistance.

Turning Skepticism Into Satisfaction: A Redemption Story

Initially wary due to a negative experience, my journey with direct2drive.com took an unexpected turn. Disappointed by a code mishap and lackluster support, I was ready to write off the site. However, their efforts to rectify the situation spoke volumes. Though frustrated, I eventually received a new key that worked, showcasing a glimmer of hope amidst the chaos. This redemption, while a step in the right direction, doesn't erase the past. It's a reminder to approach with caution, but also a testament to second chances. Direct2drive.com, you've managed to turn a skeptic into a believer, showcasing that mistakes can be remedied and trust can be rebuilt. A lesson learned, a story shared, and an experience that ultimately evolved from doubt to redemption.

Bought fallout 3 back in 2014

As an avid gamer, I can't help but share my incredible experience with direct2drive.com. It was back in 2014 when I purchased Fallout 3, brimming with excitement and anticipation. The gameplay was seamless, the graphics stunning, and the overall experience simply unforgettable. Fast forward to a spring morning in 2017, and I found myself facing a distressing situation. To my dismay, the game mysteriously ceased to function, displaying an error claiming that the key was invalid. After reaching out to D2D support, I was informed about a company merger that occurred two years prior, resulting in the glitch. Despite being assured that the issue would be resolved by September, the problem persisted, and my inquiries remained unanswered even as November came around. The frustration and disappointment were palpable, and I couldn't help but feel let down by the entire ordeal. However, amidst the glitches and communication mishaps, one thing became abundantly clear - the lack of support and accountability belied the promise of a seamless gaming experience. For anyone considering their next game purchase, I wholeheartedly recommend treading cautiously. While the allure of the gaming selection may be tempting, the reliability and support from the provider are equally crucial. As for me, I have since found a supportive and dependable platform that aligns with my gaming needs, ensuring that my experiences are consistently enjoyable and hassle-free. In the end, it's not just about the games; it's about the assurance that your investment is backed by a team dedicated to providing exceptional service.

Bought fallout 3 back in 2014

A Fan for Years - My Unfortunate Experience with Direct2Drive I have been an avid gamer for many years, and I have been a loyal customer of Direct2Drive since 2014. One of the games that I purchased from them was Fallout 3, a game that holds a special place in my heart. The experience of exploring the post-apocalyptic wasteland and engaging in thrilling battles was unmatched. However, my unwavering loyalty to Direct2Drive was put to the test when I encountered a frustrating issue with the game. One fine spring morning in 2017, I was shocked to find that the game, which had been working perfectly, was now displaying an error message stating that the key was invalid. Naturally, I reached out to Direct2Drive's support team for assistance. To my dismay, the response I received was less than satisfactory. I was informed that the issue was attributed to a company merger that had taken place two years prior. Despite being assured that the problem would be resolved by September, I found myself still grappling with the same issue in November. The lack of communication and accountability from the company was beyond disappointing. As a longtime customer, I was deeply disheartened by this experience. The game that had provided me with countless hours of enjoyment was suddenly inaccessible, and the support I received fell short of my expectations. After reaching out multiple times without receiving a resolution, I was left with no choice but to express my dissatisfaction. In conclusion, while my history with Direct2Drive has been largely positive, this particular experience has regrettably tarnished my perception of the company. As an ardent supporter of their service, I sincerely hope that they take steps to improve their customer support and address issues in a timelier manner. Despite this setback, I remain optimistic and look forward to the prospect of once again enjoying a seamless and gratifying gaming experience through Direct2Drive. Sincerely, A Disheartened Gamer

Reviving Memories with Fallout 3

Reflecting on my experience with direct2drive.com, I vividly recall purchasing Fallout 3 back in 2014. The game quickly became a significant part of my gaming routine, transporting me to post-apocalyptic landscapes filled with thrill and adventure. However, in 2017, a distressing glitch disrupted my digital escapades. One fine spring morning, the game mysteriously stopped working, displaying an error message claiming my key was invalid. Seeking assistance, I reached out to D2D support, hoping for a swift resolution to this dilemma. Disappointingly, their response fell short of expectations, citing a merger from two years prior as the root cause of the issue. Promised a fix by September, I waited anxiously, only to find myself still stranded in November without a resolution in sight. The lack of communication and fulfillment of promises left me disheartened and frustrated. As someone who cherishes their gaming experiences, the unresponsive nature of the company's support team left a bitter taste in my mouth. In the world of online transactions and customer service, reliability and accountability are paramount. Regrettably, my encounter with direct2drive.com painted a picture of inefficiency and neglect, tarnishing the once cherished memories associated with Fallout 3. In light of my encounter, caution and hesitation now accompany any future interactions with this company. A cautionary tale to fellow gamers seeking seamless experiences and dependable support.

Reviving My Gaming Memories with Direct2Drive

As a long-time customer of direct2drive.com, I've witnessed the transition after their acquisition by gamefly. Initially, I was apprehensive about the changes, especially when I encountered difficulties accessing my previously purchased games. However, their customer support team, though not as accessible as I'd prefer, responded within 2-3 days and diligently assisted me, reviving my trust in the brand. The nostalgia of reliving my favorite gaming moments was worth the wait, and the resolution of my issue reaffirmed my confidence in direct2drive.com. While I echo the sentiment for a more convenient customer service approach, I am grateful for the support provided. Thank you, direct2drive.com, for valuing your customers' gaming experiences and for prioritizing their satisfaction. Your dedication to addressing issues has rekindled my appreciation for your platform.

They are not what they used to be

I've been a loyal customer of direct2drive.com for years, and I have to say, their evolution under GameFly's ownership has been a bit of a rollercoaster. It's true that there have been some hiccups along the way, particularly with accessing my old games after the ownership transition. However, I have to commend their customer support team for being responsive and helpful, even if it takes 2-3 days to hear back from them. In an ideal world, having a telephone or more accessible customer service would definitely make the overall experience more convenient. But despite these challenges, I can't deny the incredible library of games they offer and the convenience of their platform. I'm hopeful that direct2drive.com will continue to improve and address these issues because at the end of the day, I still appreciate the quality of their service and the diverse range of games they provide. For any gaming enthusiasts out there, I would still recommend giving them a try. Even with room for improvement, direct2drive.com remains a reliable source for digital games.

Reviving the Past with Improved Service

Drawing from my experiences with direct2drive.com, I can attest that their transition following the acquisition by Gamefly has not been without its challenges. While accessibility to previously purchased games has presented some hurdles, their responsive customer service team has consistently addressed my concerns within 2-3 days. However, I echo the sentiment for a more convenient communication channel such as a telephone service, which would undoubtedly enhance the overall customer experience. Despite the changes, I remain hopeful that direct2drive.com will continue to improve and revive their once stellar reputation, ensuring a seamless gaming experience for all their patrons.

WoW these ratings are harsh.

I couldn't agree more with the previous review for direct2drive.com. As an avid gamer, I've tried various gaming providers, and I can confidently say that Direct2Drive has been a game-changer for me. Unlike other platforms like Steam, where you might feel like you're left to fend for yourself when issues arise, Direct2Drive's customer service is a breath of fresh air. I remember a time when I had an inquiry, and to my surprise, I received a helpful response within just 24 hours. This level of attentiveness and support truly sets them apart. The pricing on Direct2Drive is competitive, and I appreciate the peace of mind that comes with knowing there's reliable customer support backing it up. It's reassuring to have a dedicated team ready to assist if anything goes awry, something that some gaming providers lack altogether. In the end, Direct2Drive has earned my trust with their responsive customer service, and I'm eagerly anticipating their pricing to be on par with Steam's. I encourage anyone looking for a reliable and customer-centric gaming provider to give Direct2Drive a try. Their service has certainly won me over, and I'm excited to see what the future holds with them. So, if you're torn between gaming providers, as I once was, Direct2Drive just might offer the winning combination of competitive pricing and exceptional customer support that you've been searching for.

Exceptional Customer Service and Competitive Pricing – Direct2Drive Wins Big!

I recently came across direct2drive.com while searching for gaming providers, and let me tell you, I was blown away by their outstanding customer service and competitive pricing. Unlike other providers, such as Steam, direct2drive.com not only offers a wide range of great games at attractive prices but also provides prompt and helpful responses to any issues that may arise. When I compared direct2drive.com to Steam, I found that while Steam may have good pricing and a vast selection of games, their customer service left much to be desired. In contrast, with direct2drive.com, I experienced swift responses within 24 hours, ensuring that any concerns I had were promptly addressed. This level of service gives me peace of mind, knowing that I'm not alone if something goes wrong. I've also had disappointing experiences with gaming providers that lacked any form of customer support, leaving me feeling frustrated and abandoned. However, direct2drive.com's dedication to their customers sets them apart in the industry. The support they offer has been a game-changer for me, and it's an aspect I value greatly as a customer. While I'm still weighing the pros and cons of different gaming providers, direct2drive.com has certainly made a strong impression on me. Their exceptional customer service paired with competitive pricing has won me over, and I'm excited to see how they continue to thrive in the market. If direct2drive.com can match Steam's pricing, I'm wholeheartedly sold on making them my go-to gaming provider, at least until something even better comes along.

Direct2Drive Surprised Me with Their Prompt Response and Reliable Service!

I recently stumbled upon direct2drive.com while comparing gaming providers, and I must say, I was pleasantly surprised. Initially, I was skeptical due to the harsh ratings, but my experience turned out to be the complete opposite. Unlike some other gaming platforms, direct2drive.com was quick to respond to my queries. I reached out about the speed of their service and was impressed to receive a response within 24 hours. This level of promptness and attentiveness truly sets them apart. Comparing direct2drive.com to a giant like Steam, I appreciate the competitive pricing and the reassurance that customer support is readily available. While Steam offers a plethora of games at good prices, the potential lack of customer support and responsiveness leaves users feeling stranded during issues. Direct2Drive's dedication to providing timely assistance stands out in an industry where some providers entirely lack customer support. This reliability has made me reconsider my options and lean towards direct2drive.com, especially if their pricing aligns with Steam's. Overall, my experience with direct2drive.com has been a pleasant surprise, and I'm excited to see what the future holds. If you're seeking reliable service and prompt assistance, I recommend giving direct2drive.com a chance. They've won me over, and I'm eagerly anticipating what they have in store!