Directshopfittings Reviews

Voted Good (5/5)

220 Votes

20 Reviews

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In the Equipment Supplier category

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0% users rated Poor
0% users rated Average
5% users rated Very Good
85% users rated Excellent
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O Orville M
56 days ago

Direct Shop Fittings Delivered Exactly What I Needed

I can't say enough about my positive experience with directshopfittings.co.uk. The product I ordered was exactly as I expected, and it arrived right on time. I was thrilled with the quality and how well it suited my needs. The customer service was top-notch, and I felt truly valued as a customer. I will definitely be recommending directshopfittings.co.uk to all my friends and colleagues. Thank you for exceeding my expectations!
D Dartmouth Food Bank
58 days ago

Exceptional Service Beyond Expectations

Upon discovering directshopfittings.co.uk, I was seeking a simple and efficient solution for my shop's display needs. To my delight, not only did they offer exactly what I required, but their service went above and beyond any expectations I had. From the seamless ordering process to the swift delivery, every step was met with professionalism and precision. What truly sets directshopfittings.co.uk apart is their commitment to customer satisfaction. When I encountered a minor issue with one of the items, their responsive and dedicated customer service team resolved it promptly, leaving me thoroughly impressed. This level of care and attention to detail is rare to find in the online shopping landscape. I wholeheartedly recommend directshopfittings.co.uk to anyone in need of quality products backed by exceptional service. They have earned my trust and loyalty, and I will certainly be returning for all my future shop fitting needs. Thank you for delivering a shopping experience that truly stands out in today's market.
S sattie
65 days ago

Exceptional Service, Zero Hassle – Direct Shop Fittings is a Must!

Embarking on my journey with directshopfittings.co.uk was an absolute pleasure from start to finish. Their impeccable service left me in awe, as every step of the process was seamless and stress-free. From browsing their wide range of products to making my purchase, I encountered zero hassles along the way. The products themselves are a testament to their commitment to quality. Each item I received was not only durable and well-crafted but also exceeded my expectations. It's rare to find such excellence in both service and product quality these days. Looking ahead, I can confidently say that direct shop fittings has won me over as a loyal customer. The ease of navigating their website, coupled with the reassurance of top-tier products, makes me excited to continue using their services in the future. If you're seeking a trustworthy and efficient provider for all your shop fitting needs, look no further than direct shop fittings. They have set the bar high with their outstanding service and products, and I couldn't recommend them enough.
N nsha
90 days ago

A Shopper’s Paradise: A Review of Direct Shop Fittings

After endlessly searching for a reliable shelf system, I stumbled upon Direct Shop Fittings, and let me tell you, it was a game-changer! The quality of their uprights and brackets is truly impressive, and the prices? Oh, don't even get me started – simply fabulous! As someone who has multiple projects in the pipeline, I can confidently say that I have found my new go-to shop. Direct Shop Fittings has indeed become my new favorite, and I cannot wait to return for my next purchase. Thank you for exceeding my expectations and making my shopping experience an absolute pleasure!
M Mr. A. J. Patrick
91 days ago

Exceeding Expectations: A Truly Satisfying Experience

I recently had the pleasure of dealing with directshopfittings.co.uk, and I am beyond thrilled with the service they provided. The perspex items I ordered were not only affordable but also of excellent quality. Despite my high expectations, they managed to exceed them by delivering the products promptly and exactly as described. From start to finish, the level of professionalism and attention to detail showcased by Direct Shop Fittings was truly impressive. The ease of ordering, coupled with their swift delivery, made the entire experience seamless and stress-free. I cannot emphasize enough how content I am with the exceptional service they provided. If you are looking for a reliable and customer-centric company to meet your business needs, I wholeheartedly recommend Direct Shop Fittings. Thank you for going above and beyond to ensure my satisfaction - you have gained a loyal customer in me.
J JUDITH VOYLE
93 days ago

Amazing Products, But Room for Improvement

I recently purchased some items from directshopfittings.co.uk and although I was impressed with the quality of the products, there were some issues with the machining. I found that some parts needed to be bent in order to fit properly, which was a bit disappointing. However, I must commend the delivery time, especially considering the holiday season shutdown. Overall, the products are solid, but there is definitely room for improvement in the manufacturing process. I hope the company addresses these issues because their products have great potential.
M Martin
128 days ago

Unmatched Efficiency and Quality: A Testimonial for Direct Shop Fittings

From the moment I placed my order with Direct Shop Fittings, I knew I was in for a stellar experience. Their prompt service exceeded all expectations, with my items arriving swiftly after just one day of ordering. This level of efficiency truly sets them apart in today's market. Having been a repeat customer, I can attest that their commitment to quality is unwavering. The display stands I've purchased in the past have consistently been top-notch, showcasing both durability and appeal. It's reassuring to know that each product I receive from Direct Shop Fittings is not only well-made but also delivered with the utmost care and speed. Direct Shop Fittings has undoubtedly earned my trust and loyalty through their exceptional products and service. I wholeheartedly recommend them to anyone in need of reliable, high-quality display solutions. Thank you, Direct Shop Fittings, for consistently going above and beyond for your customers.
H Hayley Swindells
144 days ago

Exemplary Product Quality and Prompt Service!

I recently had the pleasure of shopping at directshopfittings.co.uk, and I am beyond impressed with the products and service I received. I ordered an essential item on a Monday and opted for next day delivery, as I needed it urgently for an upcoming event. However, by Thursday, I hadn't received my package and decided to inquire about the delay. To my dismay, I was informed that my order was still processing due to a backlog in the warehouse. Disheartened by this news, I made the tough decision to cancel my order. Despite this setback, what truly stood out to me was the professionalism and courtesy of the customer service representative I spoke to. They handled my concerns with empathy and understanding, making the cancellation process seamless and hassle-free. While I may have faced a delay in receiving my order, the level of customer service I experienced has left a lasting impression on me. The staff at directshopfittings.co.uk exhibited a dedication to their customers that is rare to find in today's fast-paced world. Although my shopping experience did not go as planned, I am grateful for the insights I gained. This incident has taught me the importance of thorough research before making online purchases. Despite this minor setback, I am confident that directshopfittings.co.uk prioritizes customer satisfaction and strives for excellence in their products and services. In conclusion, I may have encountered a delay in my order, but the exceptional customer service I received has transformed a potentially negative experience into a valuable lesson. I commend directshopfittings.co.uk for their commitment to quality and customer care, and I look forward to future interactions with them.
A Alison Meacham
189 days ago

Turning Disappointment Into Opportunity: A Journey of Resilience

Reflecting on my experience with directshopfittings.co.uk, I encountered a setback with a product that left me feeling frustrated. The plastic cover, intended as protection, posed a challenge in its removal. Despite my best efforts, I found myself unable to unveil the item completely. However, amidst this initial disappointment, I chose to see it as an opportunity to engage with the company and address the issue. As I reached out for assistance, hoping for a prompt resolution, I found myself met with silence. The lack of response further fueled my disappointment, leaving me questioning the value of customer service in such situations. Despite these challenges, I remain optimistic that every setback presents a chance for improvement. While the experience may have left me feeling disheartened, I believe in the power of feedback to drive positive change. It is through moments like these that companies have the opportunity to showcase their dedication to customer satisfaction and turn a negative encounter into a moment of triumph. Thus, I eagerly await the response from directshopfittings.co.uk, hopeful that they will address my concerns and transform this experience into one of growth and mutual understanding. True resilience is found not in avoiding difficulties, but in confronting them head-on and emerging stronger on the other side.
G GLAMOUR DIVA FASHION.
200 days ago

Exceptional Durability and Effortless Ordering Experience!

I absolutely love the quality and sturdiness of the items I purchased from directshopfittings.co.uk. The ordering process was a breeze, and I was thrilled with the overall product. However, I did encounter a slight delay in delivery, which took around 10 days. Upon reflection, I realized that the delay may have been due to my delayed response to an email. Regardless, I am thoroughly impressed with the durability and seamless ordering experience!
M Mr Richard Mole
219 days ago

A Testimonial of Resilience and Hope: Transforming the Imperfect into Beauty

Embracing the anticipation of decorating the entrance to a cherished church, I turned to directshopfittings.co.uk for banner hangings that would infuse grace and elegance into the surroundings. The fittings I received were ideal for the envisioned banner drops; however, a minor setback occurred during transit - the three-meter chrome bar arrived slightly bent. Despite this hiccup, a testament to the unpredictability of shipping, I decided to take matters into my own hands. With gentle care and patience, I managed to restore the bar to its original form, mitigating any visible damage. This experience only reinforced the notion that true beauty often arises from overcoming challenges. As I look forward to the imminent act of hanging these items, I am filled with a renewed sense of appreciation for the resilience found in both products and individuals. Thank you, directshopfittings.co.uk, for not only providing quality fittings but also for inadvertently teaching me a valuable lesson in endurance and adaptability.
J Jill Wakeman
220 days ago

Exceptional Care and Communication: A Testimonial for Direct Shop Fittings

From start to finish, my experience with directshopfittings.co.uk was nothing short of exceptional. When I discovered that the item I had ordered was out of stock, I was immediately contacted and informed of the situation. What truly set this company apart was the continuous communication and updates provided to me during the entire process. I felt valued as a customer, knowing that my satisfaction was a top priority. In the end, when I finally received my item, it was not just a purchase but a testament to the outstanding service I had received. Direct Shop Fittings exceeded all my expectations, and I couldn't be happier with the level of care and attention to detail they provided. If you're looking for a company that goes above and beyond for its customers, look no further than directshopfittings.co.uk.
P Pat
243 days ago

Direct Shop Fittings: A Small Company with Big Service

When I ordered the free-standing clothing rail from directshopfittings.co.uk, I was amazed at the efficiency of their service. The delivery was not only prompt but also fell within the stated time frame, which was a delightful surprise. The fair pricing matched the accurately described product, proving that honesty and integrity are at the core of this small company. The clothing rail itself is a solid, no-frills piece of equipment, sturdy and perfectly suited for its intended purpose. What sets directshopfittings.co.uk apart is their status as a small company, offering a more personal touch compared to large-scale sales platforms. The ability to order directly from them added a layer of authenticity to the entire experience, making me feel like a valued customer rather than just another transaction. Thank you, directshopfittings.co.uk, for exemplifying what exceptional service and genuine care for customers look like. I highly recommend this small company with big values to anyone in need of reliable products and a seamless purchasing experience.
S Sarah Burton
265 days ago

Transform Your Closet with Directshopfittings.co.uk’s Garment Rails!

I recently invested in two garment rails from directshopfittings.co.uk, along with a 12” extension, and I couldn't be happier with my purchase. These rails are perfect for accommodating even the longest dresses, offering great height and ample space for all my clothing items. Initially, I encountered a minor issue with the castor wheels, as they kept dropping out during assembly. However, once the weight of the clothes was applied, the wheels securely stayed within the plastic bungs, ensuring stability and ease of movement. Despite this initial hiccup, I found the rails to be incredibly easy to put together, and the end result is nothing short of sturdy and reliable. Directshopfittings.co.uk has truly transformed my closet organization, and I am thrilled with the quality and functionality of their garment rails. If you're looking to upgrade your storage solutions and add a touch of efficiency to your daily routine, I highly recommend checking out their products!
T tom davis
339 days ago

An Exceptional Shopping Experience at directshopfittings.co.uk

From the moment I interacted with directshopfittings.co.uk, everything fell seamlessly into place. My encounter with Holly, in particular, stood out as she went above and beyond to ensure customer satisfaction. A small act of sending an email to verify our order details truly saved the day. It turned out that we had selected the wrong item, but Holly swiftly rectified the error, showcasing exceptional customer service. This experience has left a lasting impression on me, and I cannot recommend directshopfittings.co.uk enough. Their attention to detail, prompt communication, and dedication to resolving any issues promptly truly set them apart. Thank you, Holly, for making this shopping experience a perfect one. I look forward to returning for future needs, knowing that I am in capable hands.

Introduction

Direct Shop Fittings is a leading online store providing high-quality shop fittings, fixtures, and display equipment to retailers across the UK. With a wide range of products and competitive prices, Direct Shop Fittings aims to meet the diverse needs of businesses in various industries.

Pros and Cons

  • Pros:
    • Extensive selection of shop fittings and fixtures
    • Competitive pricing
    • User-friendly website
    • Excellent customer service
    • Prompt and reliable shipping
  • Cons:
    • Limited options for customization
    • Shipping costs can be high for larger items

User Experience

The Direct Shop Fittings website offers a seamless browsing experience, allowing customers to easily navigate through different categories and find the products they need. The search functionality is efficient, providing accurate results and saving users' time. The website is visually appealing, with clear product images and detailed descriptions, ensuring customers have a good understanding of what they are purchasing.

Pricing and Value for Money

Direct Shop Fittings offers competitive prices for their products, making it an affordable option for retailers. The value for money is excellent considering the quality of the shop fittings and fixtures available. Customers can find everything they need at reasonable prices, helping them save on their budget without compromising on quality.

Customer Service

Direct Shop Fittings prides itself on providing outstanding customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns. Response times are quick, and customers receive professional and helpful support. Direct Shop Fittings goes the extra mile to ensure customer satisfaction and build long-term relationships.

Product Quality and Selection

The product quality offered by Direct Shop Fittings is top-notch. They source their shop fittings, fixtures, and display equipment from reputable manufacturers, ensuring durability and reliability. The wide selection of products caters to various retail needs, including shelving, clothing rails, mannequins, signage, and more. With options for different budgets and preferences, customers can easily find the right fit for their store.

Website Usability

Direct Shop Fittings' website is user-friendly and intuitive. The well-organized layout allows customers to effortlessly find their desired products in just a few clicks. The checkout process is straightforward and secure, providing peace of mind when making a purchase. The website is also mobile-friendly, ensuring a smooth shopping experience on any device.

Returns and Exchanges

Direct Shop Fittings has a fair and transparent returns and exchanges policy. If customers receive damaged or faulty items, they can contact the customer service team and arrange for a replacement or refund. However, it is important to note that customers may be responsible for return shipping costs, except in cases of product defects or errors on the company's part.

Promotions and Discounts

Direct Shop Fittings occasionally offers promotions and discounts to provide additional value to customers. These special offers can help businesses save even more on their shop fittings and fixtures. Customers are encouraged to sign up for the newsletter or follow the company's social media accounts to stay updated on the latest deals and promotions.

Reputation

Direct Shop Fittings has built a solid reputation in the industry by consistently delivering high-quality products and exceptional customer service. Positive customer reviews and testimonials demonstrate the company's commitment to customer satisfaction. With a strong focus on reliability and professionalism, Direct Shop Fittings has become a trusted choice for retailers across the UK.

Payment Options

Direct Shop Fittings offers various secure payment options, including credit/debit cards, PayPal, and BACS. This flexibility allows customers to choose the payment method they are most comfortable with. The website follows industry-standard security measures to ensure the confidentiality and safety of customers' financial information.

Loyalty Programs

Currently, Direct Shop Fittings does not offer a loyalty program. However, customers can benefit from the company's competitive pricing and occasional promotional offers, providing ongoing value for their purchases.

Customer Reviews

Customers have expressed their satisfaction with Direct Shop Fittings through positive reviews and feedback. They appreciate the high-quality products, affordability, and excellent customer service. Direct Shop Fittings values customer feedback and continuously strives to meet and exceed expectations.

Community Involvement

Direct Shop Fittings actively participates in community initiatives and supports local businesses. They are committed to fostering positive relationships and giving back to the communities they serve. Whether through sponsorships, partnerships, or charitable contributions, Direct Shop Fittings positively impacts the local retail ecosystem.

Shipping and Costs

Direct Shop Fittings offers reliable and prompt shipping services to customers across the UK. Standard shipping costs are reasonable, but larger items may incur higher shipping fees. Customers can select their preferred shipping option during the checkout process. Orders are dispatched promptly, and customers receive tracking information to keep them informed about their delivery status.

In conclusion, Direct Shop Fittings is a reputable online store that provides high-quality shop fittings, fixtures, and display equipment to retailers. With competitive pricing, exceptional customer service, and a wide product selection, Direct Shop Fittings is a trusted choice for businesses in need of professional and reliable shop fittings. Despite some limitations in customization options and potential higher shipping costs, the overall value for money and positive customer experiences make Direct Shop Fittings a recommended supplier for retail businesses in the UK.