Discountfilters Reviews

Voted Good (5/5)

13122 Votes

40 Reviews

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In the Air Filter Supplier category

Pie-Chart Analysis

5% users rated Terrible
3% users rated Poor
8% users rated Average
5% users rated Very Good
80% users rated Excellent
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B Barb Flavin
24 days ago

This company and the filters are fabulous

My review for discountfilters.com This company is fabulous! Customer service folks are so very kind, patient and helpful. The filters I get from them are less expensive than the store's recommended brand and the filters from Discount Filters work perfectly--on both our old refrigerator and on our new one. We've been with this company for several years and have no intention of going elsewhere.
M MARK JACKSON
25 days ago

I paid twice what I should have.

My review for discountfilters.com I paid twice what I should have. Shame on me for not checking your "discount" prices. You lost a customer.
P Pat Briley
25 days ago

Effortless Purchase and Speedy Delivery: A Testament to Exceptional Service

Sharing my experience with discountfilters.com fills me with gratitude. The simplicity of ordering filters through their website impressed me, and my order arrived promptly, exceeding my expectations. This efficiency and reliability have earned my trust, compelling me to become a repeat customer without hesitation. I highly recommend discountfilters.com for their seamless customer experience and timely delivery. Kudos to the team for setting the bar high in customer service!
H Happy Dog Dad
27 days ago

Prompt shipping and accurate filters

My review for discountfilters.com Prompt shipping and accurate filters for our needs
D Debra McBride
28 days ago

Discount Filters Delivers Quality and Convenience!

I can't express enough how Discount Filters has made my life easier. Their products are not just great, they're exceptional! From promptly delivered HVAC and fridge filters to expert packaging, every aspect speaks of quality and convenience. I used to stress about finding the right filters, but Discount Filters saves me time and worry. I highly recommend Discount Filters to anyone looking for top-notch products and service.
C CAROL
28 days ago

GOOD PRODUCT AND SERVICE

My review for discountfilters.com Have used these for years...dependable, fast service...like the idea of 2 in a package! So many options to choose from!
L Lynn
32 days ago

not sure the filter is the right one

My review for discountfilters.com not sure the filter is the right one. we have reinstalled it several times but it seems to still make a noise and it still says it needs replacing. we have relooked at the ordering instructions and we have determined we ordered the right one based on your questions asked
C Carolyn E
33 days ago

The timing of delivery was fast,it was…

My review for discountfilters.com The timing of delivery was fast,it was easy to find the filter I needed. The filter works well in my fridge it even keep down the noise it had. I will continue to order from here and tell others about it. Thanks Discount Filters
S Sylvia Smith
37 days ago

I’m able to trust the product

My review for discountfilters.com I’m able to trust the product, the price, grandmother, delivery, and the convenience. Thank you.
G George Cantu
41 days ago

Discount Filters Delivered Exceptional Service!

As a satisfied customer, I can't help but sing praises for discountfilters.com. When I ordered their product, it arrived promptly, saving me both time and money thanks to the attractive discount. The quality surpassed my expectations, and I was thrilled to find a reliable source for such essential products. I am eagerly looking forward to my next order with this stellar company. Their exceptional service has truly won me over!
N Nancy R. Berry
42 days ago

How discountfilters.com Helped Me Navigate Site Recommendations with Caution

As a homeowner, finding the right water filter for my refrigerator seemed like a daunting task. discountfilters.com appeared to be the perfect solution with their site's recommendations. However, I quickly learned that not all recommendations were accurate, and blindly following them caused some damage. Despite this setback, I was pleasantly surprised by their excellent return policy. It saved the day and restored my confidence in their customer service. I appreciate their willingness to make things right and would recommend others to approach their site's recommendations with caution.
K Kenneth Rickey
43 days ago

Wrong order…correct replacement!

My review for discountfilters.com I somehow ordered the wrong refrigerator water filters. Discount Filters sent me the correct ones at no extra charge and asked me to donate the wrong ones I ordered.
J JP
43 days ago

Easy to order and quick shipping

My review for discountfilters.com Easy to order and quick shipping. Products arrived well packaged and no damage.
R Ray
44 days ago

Unprecedented Service and Quality

My experience with discountfilters.com was nothing short of exceptional. Not only did they deliver my order swiftly, but their attention to detail and commitment to quality left me thoroughly impressed. While I have yet to use the filter I purchased, it gives me peace of mind knowing I have a reliable replacement on hand for when the need arises. Thank you discountfilters.com for setting the bar high with your fast delivery and top-notch products. I highly recommend their services to anyone in need of quality filters and outstanding customer service.
J Janet Guyett
46 days ago

Fast delivery

My review for discountfilters.com Fast delivery. I order them every year because stores don’t sell them. They only have the one inch filters and I have allergies.

Introduction

Discountfilters.com is an online retailer that specializes in providing high-quality air and water filters at affordable prices. With over 15 years of experience in the industry, they have established themselves as a reputable source for filter products. Their website offers a wide selection of filters for various purposes, including residential and commercial use.

Pros and Cons

  • Pros:
  • Competitive pricing: Discountfilters.com offers filters at significantly lower prices compared to brick-and-mortar stores.
  • Extensive product selection: They carry filters for HVAC systems, refrigerators, air purifiers, and more.
  • Easy-to-navigate website: The site is user-friendly, making it simple to find and purchase the right filter.
  • Money-back guarantee: If you're not satisfied with your purchase, they offer a hassle-free return process.
  • Cons:
  • Sometimes limited stock: Due to high demand, certain filters may go out of stock temporarily.
  • Shipping costs: While their products are reasonably priced, shipping fees can add to the overall cost.

User Experience

Discountfilters.com prides itself on providing a seamless user experience. Their website is well-designed and features a search bar, allowing users to quickly find the specific filter they need. Filters are categorized and organized, making it easy to navigate the site. The product pages provide detailed descriptions and specifications, helping customers make informed decisions.

Pricing and Value for Money

One of the biggest advantages of shopping at Discountfilters.com is the affordability of their products. They offer filters at discounted prices compared to traditional retailers. This makes it cost-effective to replace filters regularly, ensuring optimal air and water quality in your home or workplace. Despite the low prices, the filters are of high quality and offer great value for money.

Customer Service

Discountfilters.com is committed to providing excellent customer service. They have a dedicated team that is available to assist customers with any inquiries or concerns. The support staff is knowledgeable and can provide expert advice on filter selection. Customers can reach out to them via phone or email, and they strive to provide prompt and helpful responses.

Product Quality and Selection

Discountfilters.com offers filters from top brands, ensuring high-quality products. They source their filters directly from manufacturers, eliminating any middlemen and maintaining strict quality control. Their extensive selection includes filters for multiple applications, including residential and commercial use. Whether you need an air filter for your HVAC system or a water filter for your refrigerator, Discountfilters.com has you covered.

Website Usability

The Discountfilters.com website is designed with user-friendliness in mind. The layout is intuitive and easy to navigate, enabling customers to find filters quickly. The search function allows for precise filtering based on brand, model, or specific requirements. The site also provides additional resources such as filter buying guides and videos to assist customers in making informed decisions.

Returns and Exchanges

If you are not completely satisfied with your purchase, Discountfilters.com offers a hassle-free return and exchange policy. Customers can initiate returns within 90 days of purchase. The process is straightforward, and the customer service team is readily available to assist with any return-related queries. They aim to provide a seamless experience and ensure customer satisfaction.

Promotions and Discounts

Discountfilters.com frequently offers promotions and discounts on their products. Their website features a "Special Offers" page where customers can find discounted filters and bundle deals. Additionally, they often have seasonal sales, which can further reduce the cost of purchasing filters. Subscribing to their newsletter or following them on social media can also provide access to exclusive discounts and promotions.

Reputation

Discountfilters.com has built a strong reputation as a reliable and trustworthy online filter retailer. With over 15 years of experience, they have garnered positive reviews from satisfied customers. They are accredited by the Better Business Bureau and have an A+ rating, highlighting their commitment to customer satisfaction and ethical business practices.

Payment Options

When it comes to payment options, Discountfilters.com offers flexibility. They accept major credit cards such as Visa, Mastercard, American Express, and Discover. Customers can also choose to pay through PayPal, offering an additional layer of security for online transactions. All payment information is processed securely to ensure the safety of customer data.

Loyalty Programs

Currently, Discountfilters.com does not have a loyalty program in place. However, they frequently offer promotions and discounts to both new and existing customers, providing value for their loyal customer base.

Customer Reviews

Discountfilters.com has received numerous positive customer reviews. Customers appreciate the affordability and quality of their filters, as well as the excellent customer service provided. The website also features a review section for each product, allowing customers to leave feedback based on their experiences. These customer reviews contribute to the overall credibility and trustworthiness of the brand.

Community Involvement

While Discountfilters.com primarily focuses on providing quality filters, they also value community involvement. They have partnered with various charitable organizations and initiatives to give back to the community. Through donations and sponsorships, they support causes related to environmental conservation and public health.

Shipping and Costs

Discountfilters.com offers various shipping options depending on the customer's location and needs. Standard shipping rates apply, and the cost is calculated based on the weight and dimensions of the package. Expedited shipping is available for customers who require faster delivery. While shipping costs are not included in the initial product price, they are transparently displayed during the checkout process for customers to review.

In conclusion, Discountfilters.com is a trusted online retailer offering high-quality filters at competitive prices. With their extensive product selection, user-friendly website, and excellent customer service, they provide a seamless experience for customers seeking reliable air and water filters. Whether you're a homeowner or a business owner, Discountfilters.com is a go-to destination for all your filter needs.