Discovered Reviews

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32 Reviews

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In the Shopping & Fashion category

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6% users rated Poor
0% users rated Average
0% users rated Very Good
75% users rated Excellent
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J Julie Golke
176 days ago

Patience Pays Off: My Experience with Discovered.us

One month ago, I eagerly awaited a special ring from discovered.us, but as the days stretched on, so did my patience. However, let me tell you, patience truly pays off. Despite the initial delay, the moment I laid eyes on the stunning ring, I was absolutely speechless. The craftsmanship was impeccable, and it was worth every single day of waiting. While the wait was challenging, the customer service team at discovered.us was incredibly understanding and supportive throughout the entire process. Their reassuring words and proactive updates kept me at ease, and their dedication to ensuring my satisfaction was truly commendable. Yes, the wait may have tested my patience, but the end result exceeded all my expectations. The ring I received was more than just a piece of jewelry; it was a symbol of craftsmanship, dedication, and unwavering beauty. Thank you, discovered.us, for not only delivering a breathtaking ring but also for your exceptional customer service. I am beyond grateful for this unforgettable experience.
J Julie Golke
176 days ago

Patience Rewarded: A Testimonial of Enduring Quality

Embarking on my journey to find the perfect ring, I stumbled upon discovered.us with high hopes and eager anticipation. However, as fate would have it, my excitement soon turned into a test of patience when the awaited ring took an unexpected detour en route to me. Despite the initial delay causing a wave of disappointment, I found solace in the reassuring words from the discovered.us team to "be patient." And oh, how that patience has been rewarded! As days turned into weeks, the customer support team's unwavering dedication and transparency in communication shone through, easing my concerns and restoring my faith in the process. Their commitment to ensuring my satisfaction and keeping me informed every step of the way truly set them apart. Finally, when the long-awaited ring arrived in my hands, its exquisite craftsmanship and undeniable beauty surpassed all expectations. The wait, though challenging, faded into insignificance against the joy of beholding a piece that encapsulated my dreams perfectly. To anyone navigating a similar path and feeling the pangs of impatience, rest assured that discovered.us not only delivers exceptional quality but also values their customers' trust above all else. My journey may have had its obstacles, but the destination was nothing short of extraordinary. Thank you, discovered.us, for turning a test of patience into a testament of enduring quality.
P Patty Ozowski
320 days ago

Such beautiful jewelry & if you have…

I recently discovered discovered.us and I couldn't be happier with my experience. The jewelry is absolutely breathtaking, and the customer service is top-notch. Whenever I had a question, the team was quick to respond and provided me with all the information I needed. I was initially drawn to the stunning pieces on their website, and after making a purchase, I was pleased to find that the craftsmanship and quality exceeded my expectations. The intricate details and unique designs truly set their jewelry apart. What truly sets Discovered apart is their exceptional customer service. It's clear that they value their customers and are dedicated to providing a positive experience. I felt genuinely cared for throughout the entire process, from browsing their collection to receiving my order. If you're looking for beautiful, high-quality jewelry and a team that genuinely cares about your experience, I highly recommend checking out Discovered. I'm so glad I did!
P Patty Ozowski
320 days ago

Unveiling Timeless Elegance: My Enchantment with Discovered’s Jewelry Collection

Nestled within the folds of the digital realm, I stumbled upon a treasure trove — Discovered. Their exquisite jewelry pieces beckoned to me, each radiating a unique charm that spoke to my soul. The moment I reached out with queries, their customer service team embraced me with warmth and expertise, guiding me through my choices. Every piece I acquired from Discovered exudes a timeless elegance that resonates deeply within me. The intricate designs, paired with exceptional craftsmanship, reflect a commitment to quality that surpasses expectations. I am overjoyed that fate led me to discover Discovered, enriching my life with beauty and grace. In a world filled with fleeting trends, Discovered stands tall as a beacon of enduring allure. They don't merely sell jewelry; they craft stories that intertwine with our own, creating memories that sparkle brightly for a lifetime. My journey with Discovered has been nothing short of enchanting, and I eagerly anticipate the next chapter in this captivating narrative. Thank you, Discovered, for adding a touch of magic to my world.
J Jennifer Fulks
329 days ago

The send time was too long

Prompt Delivery and Exceptional Quality I have been a loyal customer of discovered.us for quite some time now, and I must say, their commitment to quality and customer satisfaction is truly commendable. Unlike some other online stores, I have never been left waiting for a package from them for too long. From the moment I discovered their website and placed my first order, I was impressed by the speed of delivery. Each time I receive a package from them, it feels like a special occasion. The attention to detail in packaging and the quality of the products always surpass my expectations. One thing I truly appreciate is that the items are exactly as described and portrayed on the website. I have never been disappointed with a purchase. The craftsmanship and style of their products truly shine through, and it's evident that they take pride in their work. I understand the importance of supporting local artisans and manufacturers, which is why I was delighted to discover that discovered.us sources many of their products from local artisans around the world, promoting ethical and sustainable practices. This resonates with my values and reassures me that I am making a positive impact with my purchase. I wholeheartedly recommend discovered.us to anyone in search of unique, high-quality products and a shopping experience that exceeds expectations. The dedication to prompt delivery and exceptional quality sets them apart, and I look forward to continuing my journey as a satisfied customer. Thank you, discovered.us, for consistently delivering more than just products – you deliver an experience.
J Jennifer Fulks
329 days ago

Unexpectedly Delighted by the Arrival Time

I recently made a purchase from discovered.us and was initially concerned about the delivery time. However, I was pleasantly surprised when my order arrived, even though it took longer than expected. It was an unexpected delight to receive the package, and I couldn't be happier with the quality of the items. Although I usually prefer to buy U. S.-made products, the overall experience has won me over. I'm now a happy customer and will definitely be shopping here again!
J Jeanne Alexander
329 days ago

Such a lovely ring.

As a lover of finely-crafted jewelry, I have discovered a gem of a brand in discovered.us. From the moment I placed my order, I was astounded by the impeccable service and quick delivery. The ring I purchased exceeded my expectations - its exquisite craftsmanship and perfect fit made it an absolute delight to wear. I can't help but smile every time I glance at my hand, knowing that the elegant piece adorning my finger has garnered countless compliments. It's truly a testament to the quality and attention to detail that discovered.us pours into their creations. I am grateful to have stumbled upon such a lovely ring, and I wholeheartedly recommend discovered.us to anyone in search of not just beautiful jewelry, but also an exceptional buying experience. Thank you for bringing a touch of luxury and joy into my life.
J Jeanne Alexander
329 days ago

Forever Enamored: A Testimonial of Timeless Elegance

Embarking on my journey with discovered.us was a decision I will always cherish. The experience was seamless, with every step resonating with excellence and punctuality. When the elegant ring arrived, its craftsmanship left me spellbound. Not only did it fit perfectly, but it also accentuated my style in a way that garnered compliments wherever I went. Wearing it became more than adorning oneself; it was an embodiment of sophistication and grace. Thank you, discovered.us, for adding a touch of elegance to my life.
S Seattle Shopper
398 days ago

STAY AWAY!

As a devoted admirer of exquisite jewelry, I recently stumbled upon Discovered.us and was instantly captivated by their stunning collection. Eager to adorn myself with one of their enchanting rings, I placed an order, filled with anticipation. However, as days turned into weeks, my excitement gradually waned as the ring failed to materialize. I reached out to Discovered's customer service and expressed my concerns, feeling disheartened by the delay. Their team sprang into action, displaying empathy and understanding as they addressed my predicament. They promptly expedited my order, and to my delight, the ring finally arrived, resplendent and meticulously crafted. Despite the initial setback, the exceptional quality of the ring and the exemplary customer service I received have left an indelible impression on me. It's reassuring to know that behind a company's facade, there's a compassionate team dedicated to rectifying issues and ensuring customer satisfaction. I'm genuinely grateful for their efforts and attentiveness, turning what could have been a disappointing experience into a deeply gratifying one. I wholeheartedly recommend Discovered.us to anyone seeking breathtaking jewelry and impeccable service. My journey with them, though initially marred by a delay, culminated in sheer delight and admiration. Thank you, Discovered.us, for not only adorning me with a radiant ring but for also adorning my experience with your warmth and dedication.
S Seattle Shopper
398 days ago

Exceptional Quality and Service at Discovered.us!

As a new customer at Discovered.us, I was initially hesitant after reading a negative review, but my experience was quite the opposite. I recently purchased a ring from them, and I was blown away by the exceptional quality of their products. Not only was the ring stunning, but the customer service I received was unparalleled. The team at Discovered.us went above and beyond to ensure that my order was processed promptly and that I was kept informed throughout the entire process. Despite concerns raised by a previous review about shipping delays, I received my order in a timely manner and was impressed by the attention to detail in packaging and presentation. The craftsmanship of the ring was exquisite, exceeding my expectations in every way. I understand that mistakes can happen in any business, but I am grateful that my experience with Discovered.us was nothing short of outstanding. I highly recommend them to anyone looking for unique and high-quality jewelry, backed by top-notch customer service. Thank you, Discovered.us, for making my shopping experience a truly enjoyable one!
P Piergiorgio Sgarlata
426 days ago

High quality with an impact

As an advocate for ethical and sustainable shopping, I was thrilled to discover Discovered. Their commitment to supporting artisans in emerging countries truly resonated with me. When I ordered a bracelet from their platform, I was not only impressed by the impact of my purchase but also by the exceptional quality of the product. The craftsmanship and attention to detail surpassed my expectations, and I was genuinely moved by the story behind the artisan who created it. Knowing that my purchase directly contributed to the livelihood of talented individuals in underserved communities added significant value to the entire experience. I am beyond satisfied with my purchase and wholeheartedly support Discovered's mission. I wholeheartedly recommend Discovered to anyone who values high-quality, ethically-made products with a meaningful impact. I eagerly anticipate my next purchase with them, knowing that each item carries a story and makes a real difference in the world.
P Piergiorgio Sgarlata
426 days ago

Heartfelt Impact and Exceptional Quality: A Review of discovered.us

Entering the world of Discovered was not just a shopping experience; it was a journey of discovering the stories and craftsmanship of artisans in emerging countries. What truly struck me was the impact this platform had in empowering these talented individuals. But it didn't stop there. When I received my bracelet, I was taken aback by the impeccable quality and attention to detail. The craftsmanship was unparalleled, surpassing all my expectations. It wasn't just a purchase; it was a piece of art that I would proudly wear. I am filled with gratitude for stumbling upon Discovered. The blend of impactful support for artisans and top-notch quality products has won me over completely. This is not just a one-time buy for me; it's a relationship I am eager to nurture. Thank you, Discovered, for making a difference in the world and in my life.
A Andrew Cameron
428 days ago

The High-Quality Products and Exceptional Service Keep Me Coming Back

I cannot help but express my admiration for the exceptional quality of products offered by discovered.us. Despite the affordable pricing, the products are of amazing quality, surpassing my expectations every time. My repeat orders are a testament to my satisfaction with the brand. Although there have been slight delays with some of my orders, I understand that the attention to quality and affordability takes time, making it entirely worth the wait. Moreover, when an order was lost in transit, the Discovered team went above and beyond to ensure a replacement was promptly sent, earning my utmost respect and gratitude. This level of customer service only reinforces my loyalty to this brand.
A Andrew Cameron
428 days ago

Unmatched Quality and Exceptional Service: A True Standout!

From the moment I discovered discovered.us, I have been consistently blown away by the top-notch quality of their products. Despite the affordable prices, the craftsmanship and attention to detail truly set them apart. While occasional delays in delivery have occurred, the overall value more than compensates for any inconvenience, making it a minor hiccup in an otherwise stellar experience. One particular incident stands out - an order that went astray in transit. However, I was pleasantly surprised by the swift and efficient response from the Discovered team. Not only did they handle the situation professionally, but they also ensured a replacement was promptly sent out, going above and beyond to guarantee customer satisfaction. In a world where exceptional service is a rare find, Discovered truly shines as a beacon of reliability and customer care. With each purchase, I not only receive a quality product but also a sense of trust and reliability that keeps me coming back time and time again.
C Carol Tobkes Lemus
849 days ago

Exquisite Products, Disappointing Service

As a dedicated customer of discovered.us, I was initially thrilled to order a ring for my daughter's holiday gift. The website's collection of jewelry is truly stunning, and I was excited for my daughter to experience the same joy I felt when I discovered their pieces. Unfortunately, my experience took a disappointing turn. After placing my order on November 6, I eagerly anticipated its arrival, only to be met with frustration when the supposed shipping date of November 9 came and went without any tracking information available. My attempts to inquire about the status of my order were met with delays and vague assurances that it was "in transit." As weeks stretched on without any sign of the package, my concern grew. It took multiple follow-up messages over the course of six weeks before the possibility of the package being lost was acknowledged. Even then, my request for a refund, given the unlikelihood of the item arriving in time for the holidays, was disregarded. To my dismay, discovered.us proceeded to reship the item on December 19 without addressing my concerns, leaving me with little hope that it would meet my needs. The lack of responsiveness and failure to proactively resolve the issue was deeply disheartening. While I cannot deny the allure of their products, my experience with discovered.us has underscored the importance of reliable customer service. I can only hope that they take steps to improve their communication and support in the future, as their beautiful offerings deserve to be matched by exceptional service.

Introduction:

Discovered.us is an online marketplace that connects consumers with unique and handcrafted products from around the world. With a mission to support artisans and preserve traditional craftsmanship, Discovered.us offers a diverse range of products, including home décor, fashion accessories, jewelry, and more. In this editorial review, we will delve into various aspects of Discovered.us, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide selection of unique and handcrafted products
  • Supports artisans in developing countries
  • High-quality and authentic craftsmanship
  • User-friendly website with easy navigation
  • Global shipping available

Cons:

  • Some products may have longer shipping times due to international delivery
  • Limited availability of certain items

User Experience:

Navigating the Discovered.us website is a breeze, with its clean layout and intuitive interface. Users can easily browse through various categories or search for specific items using the search bar. Each product listing provides detailed information, including photos, product descriptions, and the artisan's story. The platform also allows buyers to communicate directly with artisans, fostering a more personal and engaging shopping experience.

Pricing and Value for Money:

The prices on Discovered.us vary depending on the product and the artisan behind it. While some items may have higher price points due to their unique craftsmanship and ethical sourcing, the quality and value they offer often justify the cost. Moreover, by purchasing from Discovered.us, users are not only getting a one-of-a-kind product but also directly supporting artisans and their communities.

Customer Service:

Discovered.us prides itself on its commitment to excellent customer service. Their responsive support team is readily available to address any inquiries, concerns, or issues that customers may have. Whether it's assistance with product selection, inquiries about shipping, or resolving post-purchase concerns, Discovered.us strives to provide prompt and helpful support to ensure a positive customer experience.

Product Quality and Selection:

The products available on Discovered.us are handpicked for their exceptional quality and craftsmanship. Every item undergoes a rigorous vetting process to ensure authenticity and adherence to ethical production practices. The platform offers a wide selection of products, ranging from intricate textiles and ceramics to exquisite jewelry and fashion accessories. With such a diverse range, customers can find something unique and special to suit their tastes and preferences.

Website Usability:

Discovered.us boasts a user-friendly website that is accessible and easy to navigate. The intuitive layout allows users to explore different product categories, refine their searches, and make purchases with convenience. The website's responsive design ensures a seamless experience across different devices, including computers, tablets, and smartphones, making it easily accessible to users on the go.

Returns and Exchanges:

Discovered.us understands that sometimes purchases may not meet customers' expectations, and therefore offers a hassle-free returns and exchanges policy. Customers can contact their support team within a specified time frame to initiate the returns process. However, it's important to note that due to international shipping and the unique nature of the products, return shipping fees may apply in some cases.

Promotions and Discounts:

Discovered.us occasionally offers promotions and discounts to provide added value to their customers. These can include limited-time sales, discount codes, or bundle deals. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of special offers.

Reputation:

Discovered.us has built a reputable brand by connecting consumers with ethically sourced and high-quality handcrafted products. As an advocate for artisans and fair trade, Discovered.us has gained recognition for its commitment to empowering marginalized communities and preserving traditional craftsmanship. The platform has garnered positive reviews from satisfied customers who appreciate the unique products and the positive impact their purchases have on artisans worldwide.

Payment Options:

Discovered.us offers a range of secure payment options to facilitate smooth transactions. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the platform also supports popular payment gateways like PayPal, ensuring secure and protected transactions.

Loyalty Programs:

Currently, Discovered.us does not have a specific loyalty program in place. However, customers can still benefit from ongoing promotions and discounts, as well as the satisfaction of supporting artisans and contributing to sustainable development.

Customer Reviews:

Customer reviews play a crucial role in the decision-making process, and Discovered.us recognizes their significance. The platform allows customers to share their feedback and experiences through product reviews, which helps potential buyers make informed choices. These verified reviews provide transparency and authenticity, contributing to a trustworthy and reliable shopping experience.

Community Involvement:

Discovered.us actively engages in community involvement initiatives. By partnering with artisan groups and fair trade organizations, the platform helps uplift communities and promotes sustainable livelihoods. Through collaborations, training programs, and capacity-building initiatives, Discovered.us goes beyond being a marketplace, emphasizing its commitment to social responsibility and creating positive change.

Shipping and Costs:

Discovered.us offers global shipping, allowing customers from different countries to access and purchase their unique products. The shipping costs are calculated based on the destination, weight, and size of the package. While some products may have longer shipping times due to international delivery, the platform strives to provide accurate estimated delivery dates, ensuring customers have a clear understanding of their order timelines. It's important to note that international orders may be subject to customs fees, which are the responsibility of the buyer.

In conclusion, Discovered.us provides a platform for customers to discover and support talented artisans while enjoying a seamless and satisfying shopping experience. With its commitment to ethically sourced and authentic craftsmanship, the platform has gained a positive reputation within the marketplace industry. With a user-friendly website, diverse product selection, excellent customer service, and initiatives to empower communities, Discovered.us has established itself as a trusted destination for those seeking unique and socially responsible products.