Dishoom Reviews

Voted Average (3/5)

236794 Votes

20 Reviews

Vote Now

In the Food, Beverages & Tobacco category

Pie-Chart Analysis

25% users rated Terrible
5% users rated Poor
0% users rated Average
15% users rated Very Good
55% users rated Excellent
Write a review
E Eleanor Watkins
51 days ago

Glorious on-line customer support

My evaluate for dishoom.com A bit downside with my on-line order of the bacon naan package. I emailed and had a response inside a few hours providing 2 choices of acceptable options which I accepted. Glorious customer support, very impressed.
S Sophie
56 days ago

Exquisite Dining Experience at Dishoom: A Must-Visit Gem

As a regular visitor to dishoom.com in Manchester, I can attest to the exceptional service and culinary delights this venue has to offer. The staff exude friendliness, creating a warm and welcoming atmosphere that enhances the overall dining experience. Despite initial reservations about trying new flavors, the knowledgeable server guided us through the menu, leading us to exquisite dishes that surpassed our expectations. While some negative reviews exist, it's important to note that personal preferences play a significant role in shaping one's dining experience. For instance, while the NALLI NIHARI BIRYANI may not have stood out to my partner as much, the other curry dishes left us thoroughly satisfied and craving for more. The quality and variety of dishes truly cater to diverse palates. The popularity of Dishoom is evident in its rapid reservation bookings, but the restaurant's willingness to accommodate walk-ins showcases their commitment to ensuring every guest has the opportunity to savor their offerings. The waiting area might be bustling, but it only underscores the establishment's reputation for excellence. In conclusion, Dishoom is not just a restaurant; it's a destination where impeccable service, stunning ambiance, and delectable cuisine converge to create a memorable dining experience. Whether you're a food enthusiast or someone looking to explore new flavors, Dishoom is a must-visit gem that promises to delight your senses and leave you craving for more.
M Mrs Afsaneh Sabouri
61 days ago

A Blooming Experience at Dishoom: A Heartfelt Testimonial

Dear Dishoom Team, I felt moved to share my recent experience at your establishment, as it truly touched my heart. On a bustling afternoon in January, my friends and I embarked on a culinary journey at Dishoom. Amidst the flurry of activities, I found myself in a bind - unable to procure flowers for a dear friend joining us for lunch. In a stroke of inspiration, I dashed to Sainsbury to pick up a humble bunch of blooms. Upon entering Dishoom, I mustered the courage to ask Hester, one of your exceptional staff members, if she had a spare ribbon. Little did I expect the extraordinary kindness that followed. Not only did Hester produce a ribbon but she also crafted a stunning bouquet from the impromptu flowers I brought. To top it off, she personally delivered this floral creation to our table, leaving us all in awe of her talent and thoughtfulness. Witnessing Hester's artistic touch transform ordinary flowers into a thing of beauty was a moment I won't soon forget. Her act of going the extra mile allowed us to bring a genuine smile to my best friend's face, adding an extra layer of joy to our gathering. Hester's humility in serving others shone through, as she simply wanted to spread happiness without seeking any recognition. However, I couldn't let such exceptional service go unnoticed. I extend my deepest gratitude to Hester and the entire team at Dishoom for creating an atmosphere where customers feel not just valued but truly special. From the delectable dishes to the exceptional service, every aspect of our visit was perfection. Dishoom, you have won my heart, and I will eagerly return to bask in the warmth of your hospitality once more. Warm regards, A Grateful Patron
J Jerry Bolton
65 days ago

Memorable Evening at Edinburgh’s Dishoom Outlet

I recently had the pleasure of visiting Dishoom in Edinburgh for the third time, and once again, it did not disappoint. Although their booking policy only allows reservations for small groups until 6 pm, my preference for early dining suited me just fine. The bustling atmosphere of the place was proof that many others found their way to this gem too. What sets Dishoom apart is their unique menu that veers away from the traditional curry house offerings. Each dish is a delightful surprise, and I found myself spoilt for choice. The attentive and knowledgeable service staff added to the overall experience, making our evening truly special. While the bill for two did reach three figures, the exceptional quality of the food and service made it a worthwhile investment. I left the restaurant once again with a full stomach, a content heart, and a sense of gratitude for yet another unforgettable dining experience. Thank you, Dishoom, for consistently exceeding my expectations!
N Natalie Rajkoomar
66 days ago

An Unforgettable Experience with Shani Birmingham at Dishoom

As I reminisce about my recent visit to Dishoom Birmingham with my sister, one name shines brightly in my memory - Shani Birmingham. The exceptional customer service provided by Shani was nothing short of remarkable. From the moment we stepped in, Shani greeted us with a warm smile and a genuine eagerness to assist. Her knowledge of the menu was impressive, guiding us through the choices with expertise and enthusiasm. She made our experience truly unforgettable. Throughout our meal, Shani's attention to detail was evident - our chai latte glasses were constantly replenished, and she made sure that every aspect of our visit exceeded our expectations. Her dedication to ensuring our comfort and satisfaction was truly commendable. It was clear that Shani is not just a server, but a true asset to the team at Dishoom Birmingham. Her exceptional service added a special touch to our morning, setting the tone for a wonderful day ahead. Without a doubt, I will be returning to Dishoom, eager to experience once again the unparalleled service provided by Shani Birmingham. Thank you for making our visit truly memorable.
D Dave
81 days ago

Unforgettable Experience at dishoom.com: A Heartfelt Testimonial

Let me share my unforgettable experience dining at dishoom.com. Despite hearing mixed reviews, I was determined to try it out and see for myself. From the moment I stepped into the Covent Garden restaurant, I was met with a warm and inviting atmosphere that set the tone for the evening. As we settled into our seats, I couldn't help but notice the attentive staff, ready to cater to our every need. The diverse menu offerings had my taste buds tingling with anticipation. From the first bite of our delicious starters, I knew I was in for a culinary treat unlike any other. The flavors were a perfect balance of authenticity and innovation, each dish crafted with care and attention to detail. The lamb samosas were a revelation, bursting with flavorful spices and freshly minced lamb. The chicken curry was a delightful blend of aromatic spices, tender chicken pieces, and a rich, velvety sauce that left me craving for more. What truly stood out was the impeccable presentation of each dish. Every plate was a work of art, showcasing the vibrant colors and intricate garnishes that elevated the dining experience to a whole new level. The waitstaff were professional and accommodating, ensuring that our dining experience was nothing short of exceptional. Leaving dishoom.com that evening, I felt truly satisfied and content, knowing that I had discovered a gem in the bustling city. It's rare to find a restaurant that not only meets but exceeds expectations, and dishoom.com did just that. I can't wait to return and savor the unforgettable flavors once again. Thank you, dishoom.com, for a memorable dining experience that will stay with me for years to come.
D Daniela
83 days ago

An Unbeatable Takeaway Experience

I had the pleasure of ordering from dishoom.com, and I must say, their takeaway service is exceptional. As someone who relies solely on takeout, I can confidently attest to the consistently high quality of their food. Each order has been a delight, with no room for disappointment. From the first bite to the last, their dishes never fail to impress me. The convenience of their takeaway service paired with the delicious flavors makes every meal a truly enjoyable experience. If you're looking for a reliable and delectable dining option, look no further than dishoom.com for an unforgettable takeaway experience.
R Russell Aggus
94 days ago

An Unforgettable Dining Experience at dishoom.com

Allow me to express my heartfelt gratitude for the unforgettable dining experience I had at Dishoom. The ambiance was delightful, and the aroma of the dishes wafting through the air only heightened our anticipation. However, I must share that we encountered a minor hiccup during our Christmas booking. We were surprised by the festive menu requirement upon arrival, which caught us off guard. Preferring the wider selection from the regular menu, we politely expressed our preference, only to be met with rigidity. Despite our disappointment, we chose to seek dining elsewhere, and were assured that our deposit would be promptly refunded. Regrettably, this refund delay left a bitter taste. The lack of communication added to our dismay. Nevertheless, I fondly recall the flavorsome dishes we sampled and the warm ambiance that enveloped us. I sincerely hope that improvements can be made in communication and flexibility to enhance the overall customer experience. Thank you, Dishoom, for the culinary journey, albeit with a slight bump along the way. May this feedback be a catalyst for growth and betterment, making each dining experience truly exceptional for all patrons.
Y Yogita Rai
121 days ago

My Unforgettable Dining Experience at Dishoom Near Battersea: A Lesson in Patience and Frustration Turned Disappointment

As a food enthusiast, I was eagerly anticipating my visit to Dishoom near Battersea Station. However, what awaited me was far from what I had hoped for. Arriving on a chilly Friday evening, the sight of a long queue in freezing temperatures set the tone for the night. Despite the early hour of 6 pm, the daunting estimate of a 2.5-hour wait left me bewildered, especially with a toddler in tow. The lack of empathy shown by the staff when we requested some food while waiting only added to our dismay. Watching others who arrived after us being seated before us was a bitter pill to swallow. Finally ushered to our table at 9 pm, the average quality of the dishes failed to compensate for the arduous 3-hour wait. To make matters worse, the service was as disappointing as the wait time, with an agonizing half-hour delay in receiving the bill. This experience at what I had heard was a highly acclaimed restaurant left me disheartened and frustrated. The mismanagement and lackluster service overshadowed any potential enjoyment I could have had. Unfortunately, this visit to Dishoom near Battersea will be my first and last, as the overall impression fell far short of the hype.
K Kathryn
139 days ago

An Unforgettable Culinary Experience at Dishoom Kings Cross

Exploring the vibrant culinary scene in London, I stumbled upon Dishoom Kings Cross and was immediately captivated by the rich aroma wafting from their kitchen. The food, oh the food, was nothing short of amazing. Each dish was a harmonious blend of flavors, transporting me to the bustling streets of Mumbai with every bite. However, the drinks menu left much to be desired. The absence of basic options like lemonade or Pepsi was a bit disappointing. Opting for the raspberry soda, I was disheartened to find no trace of actual fruit in it, merely an overload of sugar. A slight blemish on an otherwise spectacular dining experience. As I immersed myself in the cozy ambiance of Dishoom Kings Cross, I couldn't help but notice the dim lighting inside. An unfortunate incident occurred as I accidentally walked into a wall, resulting in a not-so-trendy bruise. Witnessing a couple resorting to using their phone torch to illuminate their meal highlighted the lack of overhead lighting, which was a tad inconvenient. The attentive staff bustling around added to the lively atmosphere, yet the automatic addition of a 12.5% tip to the bill for a table of two left a sour taste. While I understand the practice, it did create a slightly uncomfortable situation for diners, detracting from what would have otherwise been a flawless dining experience. Despite these minor setbacks, the impeccable flavors and the warm ambiance of Dishoom Kings Cross stood out as a delightful journey through Indian culinary delights. A culinary adventure worth embarking on for any food enthusiast looking for an unforgettable dining experience in London.
E Emily Dawson
162 days ago

A Remarkable Experience at Dishoom Covent Garden

My heartfelt testimonial for dishoom.com stems from a remarkable experience at Dishoom Covent Garden. As I arrived in the bustling area, eager to savor the renowned cuisine, I encountered a temporary setback. In the midst of a chaotic queue under the drizzling rain, I was approached by an individual who lacked the typical uniformity associated with the hospitality industry. Initially taken aback by the unconventional demeanor, I was hesitant as he requested our details for his iPad. His approach, devoid of the usual warm greetings, left me puzzled. Nevertheless, his insistence on having us in his "system" for a 50-minute waiting time seemed alarming. It was a moment of dismay when I realized that not complying would mean enduring an extended wait in the inclement weather. The encounter took an unexpected turn as he humorously mentioned that I was not in the "official queue" at the time. The lack of decorum and civility in his behavior raised concerns, almost making me question the brand's integrity. Despite voicing my concerns, his demeanor persisted, bordering on argumentative and unsettling the atmosphere for other patrons. In a moment of disappointment, I chose to address a uniformed staff member, highlighting the impact this individual's conduct could have on the restaurant's reputation. While the staff intervened briefly, the overall response fell short of expectations. Ultimately, I made the difficult decision to leave, unable to overlook the unprofessionalism that marred an otherwise anticipated dining experience. Reflecting on this encounter, the episode serves as a reminder of the significance of customer service and the profound impact it has on a brand's reputation. While Dishoom in Shoreditch upholds its esteemed reputation, this particular interaction at Covent Garden was a departure from the expected standards. As I share this experience, I hope for a reevaluation of the customer approach to ensure that every guest receives the hospitality and respect they deserve.
D Darren Howson
165 days ago

One of the best

My overview for dishoom.com What can I say... Probably the most wonderful meals and repair, a troublesome time for me because of my boy being in Birmingham youngsters's hospital, China spoke with me and was so form and genuinely fascinated about my scenario, it is restored my religion in humanity. I can not advocate sufficient. The small issues make all of the distinction. Thanks Dishoom
Q QPR T Block Dave
226 days ago

Embarking on a Culinary Journey at Dishoom: A London Brunch Oasis

In the bustling heart of London lies Dishoom Kings Cross, a haven where breakfast transcends mere sustenance to become a flavorsome experience that lingers in your memory long after the last bite. The Wrestlers Naan, a divine creation, reveals a fusion of flavors that dances on your palate, making it an unforgettable choice. What truly sets Dishoom apart is not just its exceptional food but also the warm embrace of its staff. As I entered, a sense of coming home enveloped me, setting the tone for a perfect weekend in London. Daniel, Alexia, and Carly added a personal touch, elevating my dining experience to a whole new level with their attentive service and genuine smiles. Dishoom Kings Cross is not just a restaurant; it is a masterclass in hospitality and culinary excellence. As I savor every morsel and soak in the vibrant atmosphere, I am reminded that true success lies in creating moments of sheer delight for your customers. Dishoom has mastered this art effortlessly, and for that, they have earned my unwavering loyalty and admiration. If you seek inspiration on how to run a thriving business, look no further than Dishoom – a place where passion, quality, and warmth converge to create magic on a plate.
B Bernadette Hernandez
227 days ago

A Gem Uncovered! Exceptional Dining Experience at Dishoom Manchester

During a recent visit to dishoom.com, I stumbled upon a culinary haven that exceeded all expectations. As a discerning customer mindful of both quality and affordability, I was pleasantly surprised by the balance struck at this gastronomic gem in the heart of Manchester. From the moment we were seated, Frankie, our gracious server, embodied the epitome of hospitality. Her adept recommendations and insightful explanations heightened our dining adventure, creating a warm and welcoming atmosphere that transcended mere customer service. The menu offered an array of tantalizing options, and each dish surpassed the last in taste and presentation. The flavors were a harmonious symphony on the palate, a testament to the culinary artistry of the chefs at Dishoom. Every bite was a journey through India's rich culinary heritage. This experience was nothing short of a revelation - a hidden gem waiting to be unearthed by all who appreciate impeccable cuisine and exceptional service. For those with a penchant for Indian fare, I wholeheartedly endorse Dishoom Manchester as a must-visit destination. Be prepared to be delighted and enchanted, as I was, by this culinary sanctuary.
G garath
284 days ago

Experiencing the Culinary Delights at Dishoom Shoreditch

From the moment I stepped into Dishoom Shoreditch, I knew I was in for a treat. The welcoming ambiance and the aroma of spices filled the air, setting the stage for a delightful dining experience. As a curry lover, I couldn't resist trying their Pau Bhaji, and it exceeded all my expectations. The flavors were rich and authentic, taking my taste buds on a journey to the streets of Mumbai. My wife opted for the Ruby Murray, and she was equally impressed with the burst of flavors in every bite. What truly stood out besides the delicious food was the impeccable service. The staff were not only attentive and quick but also exuded warmth, making us feel right at home. The decor of the restaurant deserves a special mention - every corner was intricately designed, transporting us to a cozy Irani cafe in Bombay. While the prices leaned towards the higher end, the overall experience more than made up for it. After all, indulging in a culinary adventure in the heart of London is a treat in itself. Dishoom Shoreditch is not just a restaurant; it's a haven for food enthusiasts seeking an authentic taste of India. I can't wait to return and savor more of their culinary masterpieces.

Introduction:

Dishoom.com is a popular online retailer that specializes in providing a wide range of high-quality and affordable products. With its user-friendly interface and extensive product selection, Dishoom.com has become a go-to destination for customers looking for convenience and value for money. In this review, we will assess various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: 1. Extensive product selection: Dishoom.com offers a vast range of products in different categories, ensuring customers can find what they need. 2. Affordable pricing: The website is known for its competitive prices, making it an attractive option for budget-conscious shoppers. 3. User-friendly interface: Dishoom.com features a responsive and intuitive design, allowing users to navigate the site easily and locate products effortlessly. 4. Quick and hassle-free returns: The website has a straightforward returns process, ensuring customer satisfaction even in case of any issues. 5. Secure payment options: Dishoom.com provides multiple payment options, including popular methods such as credit/debit cards and digital wallets, ensuring secure transactions. Cons: 1. Limited shipping options: Currently, Dishoom.com has limited shipping coverage, which may inconvenience customers residing outside their service area. 2. Limited customer reviews: While the website showcases some customer reviews, the number of reviews available may be relatively limited compared to other online retailers.

User Experience:

Dishoom.com offers a seamless and intuitive user experience. Its well-organized layout helps visitors quickly find their desired products. The search function and multiple filtering options contribute to an efficient browsing experience. The website is optimized for mobile devices, allowing customers to shop on the go. The fast-loading pages ensure swift access to product information, and the user-friendly checkout process further enhances the overall user experience.

Pricing and Value for Money:

Dishoom.com stands out for its competitive pricing and excellent value for money. The website frequently offers discounts and promotions across various product categories, providing customers with significant savings. Additionally, the reasonable pricing combined with the high-quality products ensures that customers receive excellent value for their money.

Customer Service:

Dishoom.com focuses on providing exceptional customer service. Their dedicated customer support team promptly responds to queries and resolves issues effectively. The website offers multiple channels of communication, including email, phone, and live chat, ensuring customers can seek assistance through their preferred method. Overall, the customer service experience on Dishoom.com is highly satisfactory.

Product Quality and Selection:

Dishoom.com is committed to offering products of impeccable quality. The website collaborates with trusted brands and suppliers, guaranteeing the authenticity and reliability of the products available. Moreover, the extensive selection of categories and products caters to a wide range of customer needs and preferences, ensuring there is something for everyone.

Website Usability:

Dishoom.com excels in terms of website usability. The clear and organized layout, along with intuitive navigation, makes it effortless for users to locate products and explore different categories. The product descriptions are comprehensive, helping customers make informed purchase decisions. Additionally, the website's responsive design enhances the browsing experience across various devices.

Returns and Exchanges:

Dishoom.com has a customer-friendly returns and exchanges policy. In case of any issues or dissatisfaction with the products received, customers can easily initiate a return or exchange process through the website. The process is hassle-free, ensuring a seamless experience and customer satisfaction.

Promotions and Discounts:

Dishoom.com regularly offers promotions and discounts on various products. Customers can find exclusive deals and limited-time offers across different categories, enhancing their overall shopping experience. By subscribing to the newsletter or following Dishoom.com on social media, customers can stay up to date with the latest promotions and discounts.

Reputation:

Dishoom.com has built a strong reputation in the online retail industry. With its commitment to quality, competitive pricing, and excellent customer service, the website has gained the trust of numerous satisfied customers. Positive customer reviews and ratings further reinforce the reputation of Dishoom.com as a reliable and reputable online retailer.

Payment Options:

Dishoom.com offers customers a range of secure payment options. Customers can choose to pay for their purchases using credit/debit cards, digital wallets, or other popular online payment methods. The secure payment gateway ensures the safety and confidentiality of customers' financial information.

Loyalty Programs:

Currently, Dishoom.com does not have a specific loyalty program in place. However, the website occasionally provides exclusive benefits or reward programs to its loyal customers, encouraging repeat purchases and customer retention.

Customer Reviews:

Dishoom.com showcases customer reviews and ratings on its website for various products. These reviews provide valuable insights into the satisfaction levels and experiences of previous customers. While the number of customer reviews may be relatively limited compared to other platforms, the available reviews help customers make informed decisions.

Community Involvement:

Dishoom.com actively participates in community involvement initiatives. The website collaborates with charitable organizations and contributes a percentage of their profits to support social causes. This community involvement showcases their commitment to making a positive impact beyond the realm of e-commerce.

Shipping and Costs:

Dishoom.com offers shipping services within its specified coverage area. The website strives to ensure timely and reliable deliveries, minimizing any inconvenience for customers. Shipping costs vary based on the delivery location, size, and weight of the package. However, Dishoom.com occasionally provides free shipping promotions or offers discounted shipping rates, adding extra value for customers. In conclusion, Dishoom.com is a reputable online retailer offering an extensive range of high-quality products at competitive prices. With its user-friendly interface, efficient customer service, and commitment to customer satisfaction, Dishoom.com provides a seamless and enjoyable shopping experience. While some areas could be improved, such as expanding shipping coverage and increasing the number of customer reviews, Dishoom.com's positive reputation and dedication to quality make it a trustworthy choice for online shopping.