Distrelec Reviews

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16 Reviews

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25% users rated Poor
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0% users rated Very Good
25% users rated Excellent
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S Stephane Marandat
198 days ago

Satisfait de cette intreprise

I'm thrilled to share my experience with Distrelec.ch. After ordering condensers for my amplifier just yesterday, I was pleasantly surprised to receive them today, exactly as pictured on the website. This speedy delivery couldn't have come at a better time, as I'm eager to repair my Dual CV 1600 amplifier. The fact that the delivery was made on a Friday truly astonished me, showcasing the company’s commitment to its customers. I cannot thank Distrelec enough for their efficiency and reliability. This experience has truly solidified my trust in their professionalism and dedication to customer satisfaction. Thank you, Distrelec, for your exceptional service.
S Stephane Marandat
198 days ago

Exceptional Service and Speedy Delivery!

Sharing my experience with distrelec.ch has been an absolute pleasure. I recently received the capacitors I ordered, and they were exactly as pictured on the website. Placing my order on the 21st of September, I was delighted to receive them the very next day on the 22nd of September. This prompt delivery has allowed me to proceed with repairing my Dual CV 1600 amplifier swiftly. I cannot express enough gratitude to this company for their efficiency and reliability. What amazed me even more was the fact that the delivery was made on a Friday, which was a pleasant surprise. It is evident that this is a company that takes their commitments seriously and goes above and beyond to ensure customer satisfaction. My heartfelt thanks to the entire team at distrelec.ch for their outstanding service. I am genuinely impressed and highly recommend this company for their professionalism and dedication to their customers. Kudos to you all!
P Peter Lacher
219 days ago

Leider stark nachgelassen

Exceptional Service and Speedy Deliveries- My Go-To for Electronic Components I can't speak highly enough of my experiences with distrelec.ch. The delivery dates are always accurate, and the materials arrive promptly. The convenience of knowing exactly when my package will arrive gives me peace of mind, and their efficient delivery service ensures that I can plan my projects effectively. I used to order from a different company, but after trying distrelec.ch, I haven't looked back. The difference in service is night and day. Their dedication to providing a seamless delivery process has truly set them apart. The quality of the products is top-notch, and their commitment to customer satisfaction is evident in every interaction I've had with them. I'm truly grateful for the elevated level of service and reliability they consistently provide. I highly recommend distrelec.ch to anyone in need of electronic components. They have exceeded my expectations time and time again, and I'm confident they'll do the same for you. Thank you, distrelec.ch, for your exceptional service and for being my go-to resource for electronic components.
P Peter Lacher
219 days ago

Exceeded Expectations: A Customer’s Heartfelt Experience with Distrelec.ch

After reading the review titled "Leider stark nachgelassen" on distrelec.ch, I was hesitant to make a purchase. However, my experience turned out to be quite the opposite. From the moment I placed my order, the communication regarding delivery dates was clear and accurate. The materials arrived promptly and in pristine condition, exceeding my expectations. Unlike the previous reviewer's encounter, my package didn't experience any delays due to shipping changes between countries. While price is always a factor, the impeccable service and reliability offered by Distrelec.ch made every franc worth it. It's refreshing to see a company that not only values its heritage but continues to improve and adapt to meet the needs of its customers. In conclusion, my experience with Distrelec.ch was nothing short of exceptional. I highly recommend them for their efficiency, reliability, and overall customer satisfaction. Thank you for restoring my faith in Swiss companies' commitment to excellence!
M Michal Malach
298 days ago

wie immer super

Exceptional Service Every Time As a long-time customer of distrelec.ch, I can confidently say that their service is consistently exceptional. From the moment I placed my first order, I was impressed by their attention to detail and commitment to customer satisfaction. Every interaction with their team has been nothing short of amazing, and I am always left feeling valued and appreciated as a customer. The range of products they offer is extensive, and I have always been able to find exactly what I need. The quality of the items surpasses my expectations every time, and I have never been disappointed with a purchase. The website is easy to navigate, and the ordering process is seamless, which makes shopping with them a pleasure. What sets distrelec.ch apart from other companies is their outstanding customer service. Whenever I have had a question or concern, their support team has been quick to assist me and has gone above and beyond to ensure that I am completely satisfied. Their dedication to providing top-notch service is truly commendable and has earned my loyalty as a customer. I cannot recommend distrelec.ch highly enough. If you want a company that consistently delivers on their promises and prioritizes their customers, look no further. Thank you, distrelec.ch, for always exceeding my expectations and making every experience with you truly super.
M Michal Malach
298 days ago

Exceptional Service Every Time!

I have been a loyal customer of distrelec.ch for years, and I can confidently say that their service is exceptional every single time! From the moment I place an order to the swift delivery of top-quality products, my experience with distrelec.ch has always been outstanding. The user-friendly website makes browsing and purchasing a breeze, and their vast selection of electronics and components never fails to meet my needs. What truly sets distrelec.ch apart is their commitment to customer satisfaction. The support team is incredibly knowledgeable and always goes above and beyond to assist me with any inquiries. Not to mention, the efficiency of their delivery service is truly commendable. I have never encountered any delays, and my packages always arrive in perfect condition. It's evident that distrelec.ch values their customers' time and trust. In conclusion, my consistent satisfaction with distrelec.ch has solidified my loyalty as a customer. I highly recommend distrelec.ch to anyone in need of electronic components and unparalleled service. Thank you, distrelec.ch, for always exceeding my expectations!
G Gin Tonic
391 days ago

Distrelec.ch Warnings: A Customer’s Cautionary Tale

As someone who values honesty and integrity, I feel compelled to share my cautionary experience with Distrelec.ch. I received arbitrary invoices from them, and when I questioned these unexpected charges, they attempted to bully me into compliance by threatening to involve collection agencies. This distressing encounter serves as a reminder to approach online transactions with vigilance. It's crucial for companies to prioritize transparent and ethical practices, and I hope that sharing my story will encourage others to exercise caution when engaging with distrelec.ch.
G Gin Tonic
391 days ago

Exceptional Service and Transparency at Its Finest

Let me begin by addressing the concerns raised in the previous review. As a customer of distrelec.ch, I have experienced nothing but exceptional service and transparency throughout my interactions. From the ease of ordering to the prompt delivery of high-quality products, every step has been seamless and reliable. I appreciate the detailed invoices that clearly outline all charges, leaving no room for confusion or unexpected fees. This level of transparency instills trust and confidence in their business practices, reassuring me that I am dealing with a reputable company. In contrast to the previous review, I have never encountered any arbitrary billing practices or threatening tactics involving debt collection agencies. The entire process has been professional, efficient, and respectful of customer needs. For anyone considering distrelec.ch for their electronic component needs, I wholeheartedly recommend their services. With a strong commitment to customer satisfaction and a transparent approach to business, they have earned my trust and loyalty.
M Maier T.
590 days ago

Sehr schlechter Support und keine…

"I cannot express how grateful I am for the exceptional service provided by distrelec.ch. From the moment I placed my order in October 2021, their team has gone above and beyond to ensure that I am informed and satisfied every step of the way. Despite external challenges, they have maintained transparency and provided clear delivery timelines, allowing me to plan accordingly. Unlike my previous experiences, their customer support is incredibly responsive and genuinely helpful, ensuring that I never feel left in the dark. Even when faced with discrepancies, their team promptly addressed and rectified the issues, earning my trust and confidence. Today, I can confidently say that distrelec.ch has set a new standard for excellence in customer service, and I highly recommend them to anyone in need of reliable and attentive support."
M Maier T.
590 days ago

Exemplary Service and Timely Deliveries: A Testimonial for Distrelec.ch

Upon placing an order with Distrelec.ch in October 2021, I experienced remarkable customer support and prompt delivery notifications. Not only was I kept informed every step of the way, but the transparency regarding the delivery schedule was exceptional. Unlike previous experiences with other vendors, where communication was lacking and delivery dates felt uncertain, Distrelec.ch set a new standard. The efficiency and effectiveness of their support team impressed me greatly. Each query I had was met with a personalized response, showcasing their commitment to customer satisfaction. In contrast to automated replies, I received detailed updates on my order status, ensuring I was always in the loop. Today, as I reflect on my experience, I appreciate the accuracy of their order confirmations. Out of the three items ordered, two have already been delivered as confirmed, and the final device's expected arrival aligns with the provided timeline. This level of precision and reliability has truly set Distrelec.ch apart from other online retailers. Overall, my journey with Distrelec.ch has been nothing short of exceptional. From their attentive customer support to their transparent delivery process, every interaction has reinforced my trust in their services. I highly recommend Distrelec.ch to anyone seeking a seamless online shopping experience, backed by a team dedicated to customer satisfaction.
M Martin Widmer, Zürich
629 days ago

Aliexpress Saved the Day!

From a disappointed customer to a satisfied shopper, Aliexpress proved to be the ultimate solution. After a frustrating experience with distrelec.ch, where simple orders took weeks to months for delivery, and communication mishaps led to unnecessary trips and conflicting information, I was ready to give up. However, Aliexpress swooped in and changed the game. Not only did Aliexpress provide a seamless ordering process, but the delivery was prompt and hassle-free. The transparency and accuracy in order details made it a breath of fresh air compared to the chaotic experience with the previous vendor. It's safe to say that Aliexpress has won me over as a loyal customer, and I won't be looking back. Thank you, Aliexpress, for saving the day and restoring my faith in online shopping!
M Martin Widmer, Zürich
629 days ago

Transformed Shopping Experience with Aliexpress!

Shifting gears from a frustrating encounter with distrelec.ch to the seamless world of Aliexpress has been nothing short of a revelation. At first, I found myself exasperated with the seemingly endless delays in receiving a simple capacitor from the former. The convoluted order details and misinformation provided via email only added to my woes, culminating in a wasted trip for a pick-up that never materialized. The final straw came when, during the collection, an employee blatantly misled me by claiming I had ordered just one unit, despite my insistence on verifying the system, which then revealed I had actually purchased three. The lack of transparency and customer care left me disillusioned and vowing to never return. Fast forward to engaging with Aliexpress – a complete game-changer. Their efficiency and reliability have restored my faith in online shopping. No longer drowning in chaos, I now navigate a streamlined and user-friendly ordering process with ease. The recent email notification indicating three items were ready for collection, which had already been retrieved, only highlighted the stark contrast in service quality. Aliexpress has not only met but exceeded my expectations, setting a new standard for customer satisfaction. With them, my shopping experience has been transformed, leaving me grateful for the switch and eager to explore more of their offerings. Thank you, Aliexpress, for restoring my belief in hassle-free online shopping!
D Daniel
1118 days ago

Hat stark nachgelassen :-(

I've been a loyal customer of distrelec.ch for years, spending thousands of francs annually. However, I've noticed a significant decline in their service recently, which is disappointing. The promise of next-day delivery has become unreliable, and the claim of having items in stock in their Swiss warehouse is misleading, as some products are actually shipped from Holland. This has resulted in a week-long wait for my recent order, which has been frustrating. The additional time and effort required to follow up on my order through emails and phone calls was unexpected, and the lack of a proper apology was disheartening. As someone who values efficient and transparent service, the current experience has left me feeling let down. I hope that distrelec.ch takes steps to address these issues, as I truly believe in the quality of their products. For now, I can only hope for an improvement in their service to restore my confidence in their brand.
D Daniel
1118 days ago

A Noteworthy Decline in Service – Disappointing Yet Eye-Opening

Having been a loyal customer of distrelec.ch, consistently placing orders amounting to thousands of Swiss Francs annually, recent experiences have left me disheartened. The efficiency I once admired seems to have dwindled, leading to increased frustration on my end. It's truly disappointing to witness such a downfall in service quality. The promise of next-day delivery has become a mere fantasy, with items supposedly "in stock" turning out to be a far cry from reality. The misleading assertion of products being dispatched from the local Swiss warehouse is nothing short of deceitful; parcels often originate from as far as Holland. Currently, I find myself waiting a week for my order, despite numerous emails and phone calls that have only added unnecessary hassle to the situation. The lack of a sincere apology only adds salt to the wound, underscoring the disregard for customer satisfaction. While an apology might not remedy the situation entirely, a reevaluation of their practices is warranted to restore the trust and loyalty of their clientele. Though disheartened, this experience serves as a reminder to prioritize transparency and reliability in all future transactions.
G Guenther
1198 days ago

Furchtbar schlechter Kundenservice…….

"Remarkable customer service and top-notch products! I cannot speak highly enough of my experience with distrelec.ch. From the moment I reached out for assistance, their team went above and beyond to ensure that my needs were not only met but exceeded. The friendly and knowledgeable staff made the entire process a breeze, and their willingness to go the extra mile truly sets them apart. Thanks to their help, I was able to find the perfect solution for my project, and I will definitely be returning for all of my future electronic needs. I highly recommend distrelec.ch for their outstanding service and exceptional product range. Thank you for an incredible experience!"

Introduction

Distrelec.ch is a reputable Swiss online retailer that specializes in electronic components and tools. With a wide range of products available, they cater to various industries, including electronics, automation, and engineering. In this editorial review, we will explore the different aspects of Distrelec.ch, providing valuable insights into its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive product selection - Competitive pricing - Reliable quality - Intuitive website interface - Strong customer service - Fast shipping Cons: - Limited physical store locations - Some products may have higher prices compared to other online retailers

User Experience

Distrelec.ch offers an excellent user experience, with its user-friendly website design and intuitive navigation. The search function is powerful, allowing customers to quickly find the exact products they need. The product pages are informative, providing detailed specifications, images, and customer reviews.

Pricing and Value for Money

While Distrelec.ch generally offers competitive pricing, some products may have slightly higher prices compared to other online retailers. However, the value for money is excellent due to the reliable quality and extensive selection of products available. Distrelec.ch often offers discounts and promotions that further enhance the value customers receive for their purchases.

Customer Service

Distrelec.ch is renowned for its exceptional customer service. The customer support team is responsive, knowledgeable, and always ready to assist. They promptly address inquiries, provide technical support, and resolve any issues that may arise during the purchasing process. Customers can easily communicate with the customer service team through various channels, including phone, email, and live chat.

Product Quality and Selection

Distrelec.ch excels in providing high-quality products from trusted manufacturers and brands. Their extensive selection includes a vast range of electronic components, tools, and equipment, ensuring that customers can find the exact items they require for their projects. Distrelec.ch carefully curates its product lineup, ensuring that only reliable and advanced products are offered to customers.

Website Usability

The Distrelec.ch website is well-designed, featuring a clean layout and intuitive interface. Users can easily navigate through the different categories and subcategories, making it effortless to find the desired products. The website is optimized for both desktop and mobile devices, ensuring a seamless experience across all platforms.

Returns and Exchanges

Distrelec.ch has a transparent and customer-friendly returns and exchanges policy. If customers receive a faulty or incorrect item, they can request a return or exchange within a specified timeframe. Distrelec.ch promptly processes these requests and provides replacements or refunds in a timely manner, making the overall experience hassle-free.

Promotions and Discounts

Distrelec.ch frequently offers promotions and discounts on various products, allowing customers to benefit from attractive deals. These promotions are often prominently displayed on the website, ensuring customers can easily take advantage of the available savings. Furthermore, Distrelec.ch provides exclusive offers and discounts to loyal customers through their newsletter and loyalty programs.

Reputation

Distrelec.ch has built a strong reputation as a reliable and trusted online retailer in the electronics industry. They have been serving customers for a considerable period, consistently delivering high-quality products and exceptional customer service. Distrelec.ch maintains positive relationships with manufacturers and suppliers, ensuring that customers always receive genuine products.

Payment Options

Distrelec.ch offers a wide range of payment options, including credit cards, PayPal, and bank transfers. This variety enables customers to choose the most convenient and secure method for their transactions. With secure payment gateways, customers can confidently make online purchases without worrying about their financial information being compromised.

Loyalty Programs

Distrelec.ch provides loyalty programs to reward its customers for their continued support. These programs often include exclusive discounts, early access to promotions, and personalized recommendations based on the customer's purchase history. By participating in these loyalty programs, customers can further enhance their overall shopping experience and save money on their orders.

Customer Reviews

Distrelec.ch values customer feedback and encourages customers to leave reviews for products they have purchased. These reviews provide valuable insights for potential buyers, helping them make informed decisions about the products they are interested in. Distrelec.ch actively moderates the reviews to ensure they remain authentic and trustworthy.

Community Involvement

Distrelec.ch actively engages with the electronics community through various initiatives. They sponsor events and workshops, collaborate with educational institutions, and provide resources to support projects and innovation. This commitment to community involvement showcases their dedication to promoting knowledge sharing and nurturing the electronics industry.

Shipping and Costs

Distrelec.ch offers fast and reliable shipping services, ensuring that customers receive their orders promptly. They collaborate with reputable courier services, providing accurate tracking information for all shipments. The shipping costs vary depending on the customer's location and the size of the order. However, Distrelec.ch often offers free shipping promotions or discounted rates for bulk orders. In conclusion, Distrelec.ch proves to be an outstanding online retailer for electronic components and tools, providing an excellent user experience, competitive pricing, reliable products of superior quality, and exceptional customer service. With its extensive product selection, user-friendly website, and strong reputation, Distrelec.ch is a trusted and reliable choice for customers in the electronics industry.