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25% users rated Excellent
S
Stephane Marandat
Satisfait de cette intreprise
I'm thrilled to share my experience with Distrelec.ch. After ordering condensers for my amplifier just yesterday, I was pleasantly surprised to receive them today, exactly as pictured on the website. This speedy delivery couldn't have come at a better time, as I'm eager to repair my Dual CV 1600 amplifier. The fact that the delivery was made on a Friday truly astonished me, showcasing the company’s commitment to its customers. I cannot thank Distrelec enough for their efficiency and reliability. This experience has truly solidified my trust in their professionalism and dedication to customer satisfaction. Thank you, Distrelec, for your exceptional service. S
Stephane Marandat
Exceptional Service and Speedy Delivery!
Sharing my experience with distrelec.ch has been an absolute pleasure. I recently received the capacitors I ordered, and they were exactly as pictured on the website. Placing my order on the 21st of September, I was delighted to receive them the very next day on the 22nd of September. This prompt delivery has allowed me to proceed with repairing my Dual CV 1600 amplifier swiftly. I cannot express enough gratitude to this company for their efficiency and reliability. What amazed me even more was the fact that the delivery was made on a Friday, which was a pleasant surprise. It is evident that this is a company that takes their commitments seriously and goes above and beyond to ensure customer satisfaction. My heartfelt thanks to the entire team at distrelec.ch for their outstanding service. I am genuinely impressed and highly recommend this company for their professionalism and dedication to their customers. Kudos to you all! P
Peter Lacher
Leider stark nachgelassen
Exceptional Service and Speedy Deliveries- My Go-To for Electronic Components I can't speak highly enough of my experiences with distrelec.ch. The delivery dates are always accurate, and the materials arrive promptly. The convenience of knowing exactly when my package will arrive gives me peace of mind, and their efficient delivery service ensures that I can plan my projects effectively. I used to order from a different company, but after trying distrelec.ch, I haven't looked back. The difference in service is night and day. Their dedication to providing a seamless delivery process has truly set them apart. The quality of the products is top-notch, and their commitment to customer satisfaction is evident in every interaction I've had with them. I'm truly grateful for the elevated level of service and reliability they consistently provide. I highly recommend distrelec.ch to anyone in need of electronic components. They have exceeded my expectations time and time again, and I'm confident they'll do the same for you. Thank you, distrelec.ch, for your exceptional service and for being my go-to resource for electronic components. P
Peter Lacher
Exceeded Expectations: A Customer’s Heartfelt Experience with Distrelec.ch
After reading the review titled "Leider stark nachgelassen" on distrelec.ch, I was hesitant to make a purchase. However, my experience turned out to be quite the opposite. From the moment I placed my order, the communication regarding delivery dates was clear and accurate. The materials arrived promptly and in pristine condition, exceeding my expectations. Unlike the previous reviewer's encounter, my package didn't experience any delays due to shipping changes between countries. While price is always a factor, the impeccable service and reliability offered by Distrelec.ch made every franc worth it. It's refreshing to see a company that not only values its heritage but continues to improve and adapt to meet the needs of its customers. In conclusion, my experience with Distrelec.ch was nothing short of exceptional. I highly recommend them for their efficiency, reliability, and overall customer satisfaction. Thank you for restoring my faith in Swiss companies' commitment to excellence! M
Michal Malach
wie immer super
Exceptional Service Every Time As a long-time customer of distrelec.ch, I can confidently say that their service is consistently exceptional. From the moment I placed my first order, I was impressed by their attention to detail and commitment to customer satisfaction. Every interaction with their team has been nothing short of amazing, and I am always left feeling valued and appreciated as a customer. The range of products they offer is extensive, and I have always been able to find exactly what I need. The quality of the items surpasses my expectations every time, and I have never been disappointed with a purchase. The website is easy to navigate, and the ordering process is seamless, which makes shopping with them a pleasure. What sets distrelec.ch apart from other companies is their outstanding customer service. Whenever I have had a question or concern, their support team has been quick to assist me and has gone above and beyond to ensure that I am completely satisfied. Their dedication to providing top-notch service is truly commendable and has earned my loyalty as a customer. I cannot recommend distrelec.ch highly enough. If you want a company that consistently delivers on their promises and prioritizes their customers, look no further. Thank you, distrelec.ch, for always exceeding my expectations and making every experience with you truly super. M
Michal Malach
Exceptional Service Every Time!
I have been a loyal customer of distrelec.ch for years, and I can confidently say that their service is exceptional every single time! From the moment I place an order to the swift delivery of top-quality products, my experience with distrelec.ch has always been outstanding. The user-friendly website makes browsing and purchasing a breeze, and their vast selection of electronics and components never fails to meet my needs. What truly sets distrelec.ch apart is their commitment to customer satisfaction. The support team is incredibly knowledgeable and always goes above and beyond to assist me with any inquiries. Not to mention, the efficiency of their delivery service is truly commendable. I have never encountered any delays, and my packages always arrive in perfect condition. It's evident that distrelec.ch values their customers' time and trust. In conclusion, my consistent satisfaction with distrelec.ch has solidified my loyalty as a customer. I highly recommend distrelec.ch to anyone in need of electronic components and unparalleled service. Thank you, distrelec.ch, for always exceeding my expectations! G
Gin Tonic
Distrelec.ch Warnings: A Customer’s Cautionary Tale
As someone who values honesty and integrity, I feel compelled to share my cautionary experience with Distrelec.ch. I received arbitrary invoices from them, and when I questioned these unexpected charges, they attempted to bully me into compliance by threatening to involve collection agencies. This distressing encounter serves as a reminder to approach online transactions with vigilance. It's crucial for companies to prioritize transparent and ethical practices, and I hope that sharing my story will encourage others to exercise caution when engaging with distrelec.ch. G
Gin Tonic
Exceptional Service and Transparency at Its Finest
Let me begin by addressing the concerns raised in the previous review. As a customer of distrelec.ch, I have experienced nothing but exceptional service and transparency throughout my interactions. From the ease of ordering to the prompt delivery of high-quality products, every step has been seamless and reliable. I appreciate the detailed invoices that clearly outline all charges, leaving no room for confusion or unexpected fees. This level of transparency instills trust and confidence in their business practices, reassuring me that I am dealing with a reputable company. In contrast to the previous review, I have never encountered any arbitrary billing practices or threatening tactics involving debt collection agencies. The entire process has been professional, efficient, and respectful of customer needs. For anyone considering distrelec.ch for their electronic component needs, I wholeheartedly recommend their services. With a strong commitment to customer satisfaction and a transparent approach to business, they have earned my trust and loyalty. M
Maier T.
Sehr schlechter Support und keine…
"I cannot express how grateful I am for the exceptional service provided by distrelec.ch. From the moment I placed my order in October 2021, their team has gone above and beyond to ensure that I am informed and satisfied every step of the way. Despite external challenges, they have maintained transparency and provided clear delivery timelines, allowing me to plan accordingly. Unlike my previous experiences, their customer support is incredibly responsive and genuinely helpful, ensuring that I never feel left in the dark. Even when faced with discrepancies, their team promptly addressed and rectified the issues, earning my trust and confidence. Today, I can confidently say that distrelec.ch has set a new standard for excellence in customer service, and I highly recommend them to anyone in need of reliable and attentive support." M
Maier T.
Exemplary Service and Timely Deliveries: A Testimonial for Distrelec.ch
Upon placing an order with Distrelec.ch in October 2021, I experienced remarkable customer support and prompt delivery notifications. Not only was I kept informed every step of the way, but the transparency regarding the delivery schedule was exceptional. Unlike previous experiences with other vendors, where communication was lacking and delivery dates felt uncertain, Distrelec.ch set a new standard. The efficiency and effectiveness of their support team impressed me greatly. Each query I had was met with a personalized response, showcasing their commitment to customer satisfaction. In contrast to automated replies, I received detailed updates on my order status, ensuring I was always in the loop. Today, as I reflect on my experience, I appreciate the accuracy of their order confirmations. Out of the three items ordered, two have already been delivered as confirmed, and the final device's expected arrival aligns with the provided timeline. This level of precision and reliability has truly set Distrelec.ch apart from other online retailers. Overall, my journey with Distrelec.ch has been nothing short of exceptional. From their attentive customer support to their transparent delivery process, every interaction has reinforced my trust in their services. I highly recommend Distrelec.ch to anyone seeking a seamless online shopping experience, backed by a team dedicated to customer satisfaction. M
Martin Widmer, Zürich
Aliexpress Saved the Day!
From a disappointed customer to a satisfied shopper, Aliexpress proved to be the ultimate solution. After a frustrating experience with distrelec.ch, where simple orders took weeks to months for delivery, and communication mishaps led to unnecessary trips and conflicting information, I was ready to give up. However, Aliexpress swooped in and changed the game. Not only did Aliexpress provide a seamless ordering process, but the delivery was prompt and hassle-free. The transparency and accuracy in order details made it a breath of fresh air compared to the chaotic experience with the previous vendor. It's safe to say that Aliexpress has won me over as a loyal customer, and I won't be looking back. Thank you, Aliexpress, for saving the day and restoring my faith in online shopping! M
Martin Widmer, Zürich
Transformed Shopping Experience with Aliexpress!
Shifting gears from a frustrating encounter with distrelec.ch to the seamless world of Aliexpress has been nothing short of a revelation. At first, I found myself exasperated with the seemingly endless delays in receiving a simple capacitor from the former. The convoluted order details and misinformation provided via email only added to my woes, culminating in a wasted trip for a pick-up that never materialized. The final straw came when, during the collection, an employee blatantly misled me by claiming I had ordered just one unit, despite my insistence on verifying the system, which then revealed I had actually purchased three. The lack of transparency and customer care left me disillusioned and vowing to never return. Fast forward to engaging with Aliexpress – a complete game-changer. Their efficiency and reliability have restored my faith in online shopping. No longer drowning in chaos, I now navigate a streamlined and user-friendly ordering process with ease. The recent email notification indicating three items were ready for collection, which had already been retrieved, only highlighted the stark contrast in service quality. Aliexpress has not only met but exceeded my expectations, setting a new standard for customer satisfaction. With them, my shopping experience has been transformed, leaving me grateful for the switch and eager to explore more of their offerings. Thank you, Aliexpress, for restoring my belief in hassle-free online shopping! D
Daniel
Hat stark nachgelassen :-(
I've been a loyal customer of distrelec.ch for years, spending thousands of francs annually. However, I've noticed a significant decline in their service recently, which is disappointing. The promise of next-day delivery has become unreliable, and the claim of having items in stock in their Swiss warehouse is misleading, as some products are actually shipped from Holland. This has resulted in a week-long wait for my recent order, which has been frustrating. The additional time and effort required to follow up on my order through emails and phone calls was unexpected, and the lack of a proper apology was disheartening. As someone who values efficient and transparent service, the current experience has left me feeling let down. I hope that distrelec.ch takes steps to address these issues, as I truly believe in the quality of their products. For now, I can only hope for an improvement in their service to restore my confidence in their brand. D
Daniel
A Noteworthy Decline in Service – Disappointing Yet Eye-Opening
Having been a loyal customer of distrelec.ch, consistently placing orders amounting to thousands of Swiss Francs annually, recent experiences have left me disheartened. The efficiency I once admired seems to have dwindled, leading to increased frustration on my end. It's truly disappointing to witness such a downfall in service quality. The promise of next-day delivery has become a mere fantasy, with items supposedly "in stock" turning out to be a far cry from reality. The misleading assertion of products being dispatched from the local Swiss warehouse is nothing short of deceitful; parcels often originate from as far as Holland. Currently, I find myself waiting a week for my order, despite numerous emails and phone calls that have only added unnecessary hassle to the situation. The lack of a sincere apology only adds salt to the wound, underscoring the disregard for customer satisfaction. While an apology might not remedy the situation entirely, a reevaluation of their practices is warranted to restore the trust and loyalty of their clientele. Though disheartened, this experience serves as a reminder to prioritize transparency and reliability in all future transactions. G
Guenther
Furchtbar schlechter Kundenservice…….
"Remarkable customer service and top-notch products! I cannot speak highly enough of my experience with distrelec.ch. From the moment I reached out for assistance, their team went above and beyond to ensure that my needs were not only met but exceeded. The friendly and knowledgeable staff made the entire process a breeze, and their willingness to go the extra mile truly sets them apart. Thanks to their help, I was able to find the perfect solution for my project, and I will definitely be returning for all of my future electronic needs. I highly recommend distrelec.ch for their outstanding service and exceptional product range. Thank you for an incredible experience!"
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