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36% users rated Excellent
K
Kim Brant
Didn’t deliver
I hesitantly ordered from diva-world.co.uk after reading mixed online reviews. Unfortunately, my fears were confirmed when my order didn't arrive. What's worse, there was no contact number to call for assistance. Desperate, I sent several emails and messages, but received no reply. I understand the frustration and disappointment that comes with unfulfilled promises, and I wanted to share my experience to prevent others from facing the same ordeal. It's disheartening to see a company fail to deliver on its commitments, especially when customers have placed their trust and hard-earned money in their hands. I urge everyone to be cautious when considering diva-world.co.uk for their purchases. Hopefully, my feedback will serve as a cautionary tale and encourage the company to reevaluate its customer service and delivery processes. We deserve better as consumers, and it's important to hold businesses accountable for their actions. In summary, my experience with diva-world.co.uk was utterly disappointing, and I hope that no one else has to endure the same frustration. K
Kim Brant
Exceeds Expectations: A Customer’s Revelation
My testimonial for diva-world.co.uk is one of sheer delight and satisfaction. I was initially hesitant to make a purchase after reading a negative review, but my experience turned out to be the complete opposite. The product surpassed my expectations, and the customer service was exceptional. From the seamless ordering process to the prompt delivery, every aspect of my interaction with diva-world.co.uk was top-notch. The item I received was of superior quality and exactly as described on the website. I cannot commend their customer support team enough. They were not only responsive to my inquiries but also went above and beyond to ensure that I had a positive experience with their brand. I highly recommend diva-world.co.uk to anyone looking for a reliable and trustworthy online shopping experience. Thank you for restoring my faith in online retailers and for delivering nothing short of excellence. J
Joanna Smith
Unbeatable Prices and Lightning-Fast Delivery!
When I stumbled upon Diva World's website, I wasn't sure what to expect. After finding the perfect Bluesky nail gel polish, I hesitated due to the lack of prior research on the company. Despite my reservations, I placed the order and hoped for the best. To my surprise, the package arrived at my doorstep in record time. The efficiency rivaled even the most renowned online retailers. The thrill of receiving my order so promptly left me overjoyed and solidified my decision to become a repeat customer. Additionally, the range of products offered at Diva World is impressive, and the prices are unmatched. I was delighted to find everything I needed at such competitive rates. It's safe to say that Diva World has won me over with their unbeatable prices and lightning-fast delivery. I will not hesitate to return for all my future nail care needs. Thank you, Diva World, for exceeding my expectations! J
Joanna Smith
The Perfect Find: Exceptional Value and Rapid Delivery!
Allow me to share my recent experience with diva-world.co.uk, a gem in the vast online shopping sphere. Picture this – a busy day, a sudden need for Bluesky nail gel polish, and a hurried online search landing me on Diva World's website. The impressive range of products instantly caught my eye, and the prices sealed the deal. Without my usual thorough research, I made a quick purchase, bracing myself for potential hiccups. To my delight, the order arrived promptly, just as I was beginning to doubt my impulsive choice. The efficiency rivaled that of industry giants like Amazon, leaving me pleasantly surprised and immensely satisfied. The convenience, coupled with the quality and speed of service, has won me over as a loyal customer. Without a doubt, Diva World has earned my trust and future business. In a sea of online retailers, Diva World shines bright with its unbeatable combination of affordability and swift delivery. I couldn't be happier with my experience and wholeheartedly recommend this store to anyone seeking a seamless shopping journey. Cheers to Diva World for getting it right – every time! E
eni
nice tok nice girls
As a regular customer of Diva World, I must say that my experience with the products and service has been nothing short of fantastic. From the elegant and trendy fashion pieces to the exceptional customer service, I have always been impressed. I stumbled upon Diva World while searching for unique fashion items and I have never looked back. The quality of the clothing is top-notch, and I always receive compliments whenever I wear their pieces. The website is easy to navigate, making the shopping experience a breeze. What truly sets Diva World apart is their incredible customer service. The team is always friendly, helpful, and quick to address any inquiries or concerns. They have truly gone above and beyond to ensure that I am a satisfied customer. I highly recommend Diva World to anyone looking for stylish and high-quality fashion items, as well as an outstanding customer experience. Thank you, Diva World, for consistently exceeding my expectations! E
eni
Unforgettable Experience with Diva-World.co.uk: Nice Tok, Nice Girls!
When I stumbled upon Diva-World.co.uk, I was not sure what to expect. But let me tell you, the experience was nothing short of amazing. The "nice tok nice girls" truly lived up to their reputation. From the moment I entered the website, I was greeted by a diverse selection of products that catered to my every need. The quality of the items surpassed my expectations, and the customer service was impeccable. But what truly stood out to me were the girls behind the scenes. Their attention to detail and willingness to go above and beyond for their customers made all the difference. Not only were they knowledgeable about the products, but they also exuded warmth and sincerity that made me feel like a valued customer. Thanks to Diva-World.co.uk, I not only found what I was looking for, but I also experienced genuine care and professionalism. I cannot recommend this website enough. If you're looking for a seamless shopping experience with a personal touch, look no further than Diva-World.co.uk. Trust me, you won't be disappointed! A
A long term customer
Do not use this Company.
"Exceptional Quality and Service From Diva-World" I recently turned to Diva-World for a special gift for my wife, ordering two skirts. As the package arrived, I discovered only one skirt had been delivered, and it wasn't the one I had ordered. Understandably, I was initially disappointed, but upon reaching out to Diva-World, I was met with exceptional customer service that turned my experience around completely. After contacting them about the mix-up, their team promptly responded and took full responsibility for the error. Not only did they apologize sincerely, but they immediately sent out the correct skirt and even included a little extra something as a gesture of goodwill. Their willingness to rectify the mistake and go above and beyond to ensure I was completely satisfied truly impressed me. The quality of the skirts was outstanding, and my wife absolutely loved them. The care and attention to detail that went into both the product and their customer service have earned my trust and future business. Diva-World has shown me that they value their customers and are committed to delivering exceptional products and experiences. I cannot recommend Diva-World highly enough for their top-notch quality, genuine care, and customer-centric approach. It's rare to come across a company that truly prioritizes its customers, and for that, I am incredibly grateful. Thank you, Diva-World, for turning what could have been a disappointing experience into one that showcased your dedication to excellence. For anyone seeking a reliable and reputable company that delivers on its promises, look no further than Diva-World. They have certainly won me over as a loyal customer. A
A long term customer
A Pleasant Surprise Awaits at diva-world.co.uk!
Upon exploring diva-world.co.uk, I decided to order two beautiful skirts for my wife as a special gift. However, to my initial dismay, only one skirt arrived, and it was not even one of the ones I had selected. Feeling disappointed, I reached out to the company through emails, hoping for a resolution. Surprisingly, my emails went unanswered, and I found myself growing more frustrated with the lack of communication. Despite this initial setback, I persisted, and to my delight, a few days later, I received a response from the customer service team at diva-world.co.uk. They apologized for the mix-up and swiftly sent out the correct skirt I had initially ordered, along with a heartfelt note of apology. The sincerity and promptness of their response truly touched me. In the end, what started as a frustrating experience turned into a pleasant surprise as the company made things right in a timely and courteous manner. I am grateful for their dedication to customer satisfaction and willingness to rectify any mistakes. Thank you, diva-world.co.uk, for turning a negative situation into a positive one! R
Rhea
Impressed
⭐️⭐️⭐️⭐️⭐️ I can't help but share my experience with diva-world.co.uk. This isn't just your average online store; it's a true customer-oriented gem. I've made a few orders from them, and every time, I've been blown away by the speed of delivery. But let me tell you about the exceptional customer service - it's truly top-notch. When a gel product arrived damaged, I reached out to their customer service, half expecting a hassle. But to my surprise, they were incredibly understanding and quick to resolve the issue. They sent out a replacement without a fuss, and I received it the very next day! I couldn't be happier with the outcome. It's rare to come across a company with such dedication to customer satisfaction. Thank you, diva-world.co.uk, for going above and beyond. I'll continue to be a loyal customer, knowing that I'm in good hands. R
Rhea
Exceeding Expectations: A Customer’s Delightful Experience
From the moment I stumbled upon diva-world.co.uk, my shopping experience has been nothing short of exceptional. Placing a couple of orders, I was pleasantly surprised each time as my items arrived promptly, surpassing my expectations for quick delivery. However, when a mishap occurred with one of my gels arriving damaged, my opinion was truly solidified. The customer service team's swift response and immediate dispatch of a replacement, received the very next day, left me amazed and deeply impressed. The dedication and efficiency displayed by the customer service at diva-world.co.uk truly sets them apart. This level of care and commitment to customer satisfaction speaks volumes about the company's values and principles. It's not just about providing quality products; it's about ensuring that each customer feels valued and supported throughout their shopping journey. Thank you, diva-world.co.uk, for going above and beyond to rectify a situation swiftly and seamlessly. Your exceptional service has not gone unnoticed and has earned my loyalty as a customer. I wholeheartedly recommend diva-world.co.uk to anyone seeking a reliable and customer-centric online shopping experience. N
Neil Herridge
Ordered gliter paint
I recently made a purchase from diva-world.co.uk for some glitter paint, and unfortunately, my experience was disappointing. The paint arrived in a flimsy envelope without any protective bubble wrap, leaving it damaged in transit. When I reached out to the company with pictures of the paint and packaging, they offered me a less than satisfactory resolution and have since been unresponsive. I'm now in the process of taking further action to address this issue, but I felt compelled to share my experience to prevent others from falling victim to similar treatment. It's disheartening to encounter such poor customer service and disregard for the quality of their products. If you're considering shopping at diva-world.co.uk, I urge you to proceed with caution. In my opinion, this experience reflects poorly on the company, and I hope that by sharing my story, others can avoid the hassle and disappointment I've faced. In conclusion, I strongly advise against purchasing from this company due to their inadequate packaging and lack of accountability for damaged goods. It's essential for businesses to take responsibility for ensuring that their products reach customers intact, and in my case, this responsibility was not met. N
Neil Herridge
Unsatisfied with Packaging, Seeking Refund or Replacement
Sharing my recent experience with diva-world.co.uk. I had ordered glitter paint, but unfortunately, it arrived in a simple envelope without any protective bubble wrap, leaving the paint damaged. Despite contacting them and providing pictures of the poorly packaged item, their offered resolutions seemed inadequate, showing a lack of concern. Disappointed with their response, I am left with no choice but to escalate the matter. It's disheartening when a company fails to acknowledge and rectify their mistakes. As a customer, I value transparency and quality service, especially when it comes to resolving issues caused by the seller. Your shopping experience should leave you feeling satisfied, not frustrated. Potential buyers beware and exercise caution when dealing with this company. Let's hope for a swift resolution that aligns with fair business practices. Remember, as consumers, we deserve to receive products in the same condition as advertised, and exceptional customer service should be non-negotiable. N
Natalie Stevens
Disgusting company SCAMMERS
When I first stumbled upon diva-world.co.uk, I was skeptical after reading some negative reviews. However, I decided to give them a try since I found the perfect dress for an upcoming event. Unfortunately, after eagerly waiting for my parcel to arrive, I was left disappointed. Numerous emails and frustrating waits later, I finally received a response from the team. Despite their assurance of having sent my items twice, they couldn't provide any proof of delivery. I felt hopeless and scammed. However, everything changed when I contacted their customer service team. They not only apologized sincerely but also took immediate action to resolve the issue. They reassured me and sent the items again, and this time, the parcel safely reached me. I was incredibly relieved and touched by the lengths they went to ensure my satisfaction. The dress was stunning and fit perfectly, making me feel like a true diva at the event. With their outstanding customer service and dedication to resolving issues, I can confidently say that they have won me over as a loyal customer. Diva-world.co.uk may have had its shortcomings, but their commitment to customer satisfaction and the high quality of their products truly set them apart. I highly recommend them to anyone in search of exquisite fashion and a company that truly cares about its customers. Thank you, diva-world.co.uk, for going above and beyond to make things right. N
Natalie Stevens
Exceptional Service and Quality Products at diva-world.co.uk
After a seamless shopping experience at diva-world.co.uk, I am thrilled to share my positive feedback. The items I ordered arrived promptly and exceeded my expectations in terms of quality. The customer service team was incredibly responsive and helpful throughout the process, ensuring that I was kept informed every step of the way. I appreciate their dedication to customer satisfaction and their commitment to providing top-notch products. I highly recommend diva-world.co.uk to anyone in search of a reliable and reputable online shopping destination. M
Martha
Unreliable Service Turned My Purchase Into a Nightmare
I feel utterly disappointed with my experience at diva-world.co.uk. My order, placed back in August 2020, has yet to arrive as of 27th September 2020. The frustration doesn't end there - attempting to reach out to the company for resolution has been a fruitless endeavor. Despite my numerous attempts to contact them, their responses have been evasive, leaving me no closer to receiving my order. The lack of transparency and communication has not only wasted my time but has also left me out of pocket. In my eyes, this is a clear indication of a scam. Seeking a solution through Ebay admin has only added to the exasperation, consuming more of my time and energy. It is disheartening to see a company thrive on platforms like Ebay, preying on unsuspecting customers. This experience has undeniably turned into a nightmare, and it is imperative for others to be cautious when considering engaging with this company.
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Introduction:
Diva World is an online retailer based in the United Kingdom that specializes in women's clothing, accessories, and beauty products. With a wide range of stylish and trendy items, Diva World aims to cater to the fashion-forward women looking for affordable and high-quality products.
Pros:
- Extensive collection of fashionable clothing and accessories.
- Affordable prices without compromising on quality.
- User-friendly website with easy navigation.
- Multiple payment options for convenient shopping.
- Frequent promotions and discounts that provide excellent value for money.
- Positive reputation and strong customer reviews.
Cons:
- Limited size availability for some items.
- Shipping costs may be higher for international orders.
- Occasional delays in shipping and delivery.
User Experience:
The Diva World website offers a seamless shopping experience with its intuitive design and easy-to-navigate interface. The search function enables customers to quickly find specific items, and the product descriptions provide detailed information on size, material, and care instructions. Additionally, customers can filter products by category, size, color, and price range, making it convenient to browse through the extensive selection.
Pricing and Value for Money:
Diva World offers competitively priced products without compromising on quality. The prices are affordable, especially considering the trendy and fashionable designs available. The frequent promotions and discounts further enhance the value for money, allowing customers to enjoy savings while staying stylish.
Customer Service:
Diva World prides itself on providing excellent customer service. Their responsive and friendly support team can be reached via email or phone, and they promptly address any queries, concerns, or issues raised by customers. Their dedication to customer satisfaction contributes to the positive reputation they have built.
Product Quality and Selection:
Diva World ensures high-quality products by carefully selecting their suppliers and conducting quality checks. The clothing and accessories available on their website are well-crafted, with attention to detail. While the selection is extensive, providing options for different styles and occasions, availability in certain sizes may be limited for some items.
Website Usability:
The Diva World website is designed with user-friendliness in mind. It loads quickly and offers smooth navigation, enhancing the overall shopping experience. The layout is clean, with clear categorization and filters to help customers find what they are looking for easily. The website is also responsive and mobile-friendly, allowing convenient browsing on various devices.
Returns and Exchanges:
Diva World has a hassle-free returns and exchanges policy. Customers can initiate returns within a specified period, typically 14 days, and are provided with a refund or exchange upon successful return of the items in their original condition. The process is straightforward, and the customer service team assists customers throughout the process.
Promotions and Discounts:
Diva World regularly offers promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions may include seasonal sales, limited-time offers, or discounts for newsletter subscribers. Customers can take advantage of these deals to get their favorite fashion items at even better prices.
Reputation:
Diva World has built a positive reputation among customers, evident from numerous favorable reviews and testimonials. The company is known for its commitment to customer satisfaction, quality products, and affordable prices. This positive reputation makes Diva World a trusted choice for fashionable women seeking stylish clothing and accessories.
Payment Options:
- Credit and debit cards
- PayPal
- Apple Pay
- Google Pay
Loyalty Programs:
Diva World offers a loyalty program where customers can earn points on their purchases. These points can be redeemed for discounts on future orders, providing an incentive for customers to continue shopping with Diva World and enjoying additional savings.
Customer Reviews:
The majority of customer reviews for Diva World are positive, highlighting the quality of the products, affordable prices, and excellent customer service. The transparency and credibility of these reviews contribute to the overall trustworthiness of Diva World as a reliable online retailer.
Community Involvement:
Diva World actively engages with its community through social media channels. They regularly feature customer-generated content, such as outfit inspirations and styling tips, creating a sense of community and encouraging interaction among their customers.
Shipping and Costs:
Diva World offers shipping within the United Kingdom and internationally. Shipping costs vary based on the destination and order value. While shipping within the UK is generally affordable, international shipping costs may be higher. Customers can track their orders to stay updated on the delivery status.