Divatress Reviews

Voted Average (4/5)

18 Votes

18 Reviews

Vote Now

Pie-Chart Analysis

28% users rated Terrible
6% users rated Poor
17% users rated Average
17% users rated Very Good
33% users rated Excellent
Write a review
A Allen Russell
94 days ago

Unveiling a Gem: My Satisfactory Journey with Divatress.com

Embarking on a quest for beauty enhancers, I stumbled upon Divatress.com, unsure of what awaited me. To my delight, my experience was not just okay but a pleasant surprise waiting to be uncovered. Diving into the website, I effortlessly found everything I sought, devoid of any cumbersome navigation. The customer service, a beacon of positivity, shone brightly with its warmth and unwavering assistance, guiding me through my purchase journey with ease. Upon receiving my ordered items, the quality surpassed my expectations, a testament to the brand's commitment to excellence. The timely delivery further added to my contentment, ensuring that my beauty regimen remained uninterrupted. While the prices danced on the slightly higher end, a mere whisper amidst the symphony of offerings, the value derived from the purchase justified every penny spent. Despite the minor setback, the absence of any incorrect products filled me with a sense of satisfaction, solidifying my trust in Divatress.com. In retrospect, my experience transcended the ordinary, leaving me with a taste of delight that lingers. Divatress.com, a hidden gem in the vast expanse of online shopping, has woven itself into the fabric of my beauty routine, earning its rightful place as a trusted companion in my quest for visual perfection.
F Freeman Maya
97 days ago

A Decent Find: My Surprisingly Satisfactory Encounter with Divatress

As I navigated through the virtual aisles of Divatress, I must admit I approached with cautious optimism. It seemed like just another online store offering hair products. However, as I delved deeper, I found myself pleasantly surprised. The website, while not groundbreaking, exuded a sense of simplicity and functionality that made my shopping experience smooth and hassle-free. Browsing through their collection was easy, and the prices, much to my delight, were quite reasonable. I appreciated the straightforwardness of their platform – no frills, just what you need. While the customer service didn't blow me away, it was adequate. The responses were prompt, and my queries were addressed satisfactorily. In the world of online shopping, where customer service can make or break a brand, Divatress held its ground. Would I wholeheartedly recommend Divatress to everyone I know? Probably not. There are indeed more specialized options out there. However, I wouldn't dismiss it entirely either. It sits comfortably in the middle ground – not the best, but certainly not the worst. In conclusion, my experience with Divatress was far from extraordinary, but it was far from disappointing as well. If you're looking for a decent online store with fair prices and a straightforward approach, Divatress might just surprise you.
D Dixon Frederick
145 days ago

Discovering Delightful Simplicity with Divatress

Diving into my recent rendezvous with Divatress, I found a reassuringly average yet pleasantly uncomplicated experience awaiting me. While devoid of any dazzling highs or disappointing lows, this online sanctuary of hair products managed to strike a chord of reliability and consistency. Navigating through the site, I stumbled upon a trove of moderately priced treasures, each promising functionality without the frills. No major hurdles obstructed my path, and the absence of troublesome delays or technical hiccups only deepened my sense of contentment. In essence, Divatress isn't a haven for the extraordinary or the groundbreaking—rather, it stands as a beacon of dependability in a sea of flashy extravagance. Those in search of the tried-and-true, the familiar, and the unassuming will find solace in its virtual aisles. True to its nature, Divatress may not be the choice for the avant-garde shopper, but for those seeking convenience and simplicity, this unassuming gem is worth a peek. Experience the beauty of the ordinary with Divatress—it's a journey worth taking.
M Marshall Miles
150 days ago

Transformed my Look and Confidence – A Genuine Divatress Review

Diving into the world of divatress.com has truly been a game-changer for me. Initially expecting an average experience, I was pleasantly surprised by the transformative power of their products. While some may consider them comparable to other companies, I found their range to be unique and capable of elevating my style to new heights. Despite the minor hiccups in customer service, the quality of the products speaks volumes. The attention to detail and craftsmanship shone through in each purchase, boosting not just my appearance but also my confidence. Yes, the prices may lean towards the higher end, but the impeccable results make every penny worth it. Admittedly, there were instances where orders arrived a tad late, but the wait was always compensated with products far exceeding my expectations. Even after a few necessary alterations, the items retained their charm and added a touch of glamour to my overall look. While occasional defects may surface, the overall experience prevailed, making the mishaps seem trivial. The no-return policy on some items did pose a challenge, yet the sheer joy of owning their unique pieces overshadowed any need for returns. In conclusion, I wholeheartedly recommend Divatress to anyone seeking not just a product, but a transformation. My journey with them has been more than just a transaction; it has been a redefining of style and self-assurance. Trust in Divatress not just for something special, but for something that empowers and captivates.
S Susanna
423 days ago

Exceeded Expectations: Speedy Delivery and Superior Service

I cannot express enough how amazed I am by the exceptional service provided by Divatress.com. The speed at which they ship orders is unparalleled. Every time I place an order, it feels like they have a teleportation device to get it to me so quickly! Their efficiency and dedication to customer satisfaction truly set them apart as the best site for purchasing weaves and hair bundles. I wholeheartedly endorse Divatress.com and guarantee that you will be 100% satisfied with your experience.
P pampered me
489 days ago

From Doubt to Delight: My Journey with Divatress

Diving into the world of online shopping for hair products can be intimidating. Yet, my experience with Divatress shattered all my doubts and left me in awe. The speed of delivery alone left me speechless – it was like magic at my doorstep. Having made multiple purchases from Divatress, I was consistently impressed by the quality of the products I received. There was not a single instance where I felt let down by the hair I ordered. However, when I did have to return an item because it didn't quite match my expectations, that's when Divatress truly shone. Their customer service team stepped up to the plate, and boy, did they hit it out of the park! Dealing with returns can be a hassle, but Divatress made the process smooth and effortless. Their professionalism and genuine care for customer satisfaction truly stood out, earning my trust and loyalty in an instant. If you're looking for a reliable online store that not only delivers top-notch products but also prioritizes customer happiness, look no further than Divatress. Trust me, you won't be disappointed.
P Paulette Gibson
605 days ago

That is the third time I’ve ordered…

My overview for divatress.com That is the third time I've ordered from Divatress and so they have 'delivered' every time: on their service, high quality and on-time supply. Even with their customary transport, I've obtain my orders in higher than anticipated time. Thanks Divatress. Paulette GB
D Doris Bennett
644 days ago

A True Find: Dazzling Hairpiece Delivered Right on Time

From the moment I stumbled upon Divatress.com, I knew I had struck gold in the realm of online shopping. As a first-time buyer of hairpieces online, I was cautiously optimistic, but my experience exceeded all expectations. The drawstring ponytail that I ordered was not only of remarkable quality but also came in the exact color I had been endlessly searching for in local beauty stores. The convenience of finding this gem online, where choices often feel limited, was a breath of fresh air. What truly set Divatress.com apart was their impeccable service. Placing an order on a Sunday and having it arrive at my doorstep by Thursday showcased their commitment to efficiency and customer satisfaction. The seamless process from browsing to checkout only added to the joy of receiving my purchase promptly. To the team at Divatress.com, I extend my heartfelt gratitude for not only meeting but surpassing my needs. Rest assured, I will not hesitate to return for future purchases, knowing that quality, selection, and excellent service await me each time. Thank you for making this online shopping experience a true delight.
A Angela Speights
788 days ago

From Frustration to Hope: My Experience with Divatress

After reading some negative reviews, I was skeptical about ordering from Divatress. However, I decided to give them a chance, and I am so glad I did. The wig I ordered arrived promptly, and the quality surpassed my expectations. The customer service was exceptional, addressing all my queries promptly and professionally. I understand that mistakes can happen, but my experience with Divatress was nothing short of amazing. The attention to detail and care shown by their team turned my initial frustration into a glimmer of hope. I couldn't be happier with my purchase and the overall experience. To anyone hesitant about shopping with Divatress, I highly recommend giving them a chance. Sometimes, amidst a few negative experiences, there shines a company that genuinely cares about its customers. Thank you, Divatress, for restoring my faith in online shopping!
L Luna Southernbelle
803 days ago

Turning Frustration into Satisfaction

Reflecting on my experience with divatress.com, I encountered a roadblock that tested my patience. I had eagerly awaited my item, only to face delays beyond anyone's control. The frustration of the situation grew, and I found myself feeling unheard and disappointed. However, what truly turned my experience around was the moment of connection with their customer service team. Despite initial challenges, their representatives showed genuine empathy, actively listening to my concerns and working tirelessly to resolve the issue. The dedication they displayed in rectifying the situation was truly commendable. While the journey had its bumps, the resolution brought me immense relief and satisfaction. I was not only able to receive my item but also felt valued as a customer. The transparency and openness in their communication shone through, turning a negative experience into a positive one. For those considering divatress.com, I urge you to look beyond isolated incidents. Give them a chance to showcase their commitment to customer satisfaction. Sometimes, it's the willingness to address challenges head-on that truly sets a company apart.
H honest reviews
865 days ago

A Gem Found: My Unexpected Journey with Divatress

Unveiling the beauty of divatress.com was a whirlwind of emotions for me. Initially cautious due to a mixed bag of reviews, I took the plunge and was pleasantly surprised. While my journey wasn't without bumps, each turned out to be a stepping stone towards discovering a gem of a store. Despite the occasional hiccup of receiving a different hair color, customer service rose to the occasion. They swiftly resolved the issue, covering shipping and restocking fees with a smile. The transparency and unwavering dedication to customer satisfaction were truly commendable. Navigating their website, I stumbled upon an unresponsive live chat feature. However, once I reached out through other means, the warmth and professionalism of the customer service team were beyond compare. Every query and concern were met with patience and understanding. The heart of my positive experience resonates in their commitment towards rectifying any errors and providing exemplary service. Emails, once feared to be snarky and nasty, turned out to be reassuring and accommodating. In the end, the initial skepticism transformed into admiration and loyalty. Divatress turned out to be a hidden gem, a store that values its customers and goes above and beyond to ensure a memorable shopping experience. My unexpected journey with Divatress is a testament to the beauty that lies beneath the surface, waiting to be discovered.
P Patricia Miller
958 days ago

Unparalleled Customer Service and Swift Deliveries Make Shopping a Delight!

Having discovered Divatress in 2015, I've been consistently amazed by their unwavering dedication to customer satisfaction. Every order, without fail, has been swiftly dispatched within 1-2 days, showcasing their commitment to prompt deliveries. What truly sets them apart is their unparalleled customer service – they not only answer every call promptly but also go above and beyond to address any queries or concerns with a friendly demeanor that reassures every customer. The high-quality hair products they offer have never failed to meet, and even exceed, my expectations, leaving me a satisfied and loyal customer. Thank you, Divatress, for consistently providing an exceptional shopping experience. Your customer-oriented approach is truly commendable!
L Love Rice
1065 days ago

A True Gem in Online Beauty Shopping

From the depths of disappointment with other online retailers, I stumbled across Divatress.com like a hidden treasure waiting to be discovered. Initially lured by a unique product I couldn't find elsewhere, I hesitantly placed an order, unsure of what to expect after previous bad experiences. To my dismay, the package arrived in an unsightly condition, giving the impression that it had been mishandled before reaching me. Frustrated with the quality and the feeling of being duped, I decided to return it, anticipating another frustrating and costly experience. However, to my surprise, what followed was a pleasant surprise. Despite the initial setback, the customer service at Divatress.com went above and beyond to make things right. They promptly refunded the product price and even though the original shipping cost wasn't fully covered, their willingness to rectify the situation restored my faith in online shopping. Comparing Divatress.com to my trusted go-to, Sam's Beauty, I found a new sense of loyalty. While Sam's Beauty may now offer the color I initially sought, the personalized service and commitment to customer satisfaction at Divatress.com shine brighter than any discount or free return policy. In the end, what started as a rocky journey turned into a heartfelt connection with a company that truly values its customers. I urge anyone seeking authentic experiences and quality products to look no further than Divatress.com - a true gem in the world of online beauty shopping.
E Ericka Salary
1068 days ago

Product isn’t bad but their tactics are horrible.

My review for divatress.com It isn't that the product is bad, the customer service is. I would go to cancel an order and they just ship it. They have no link to cancel it, only to send a message to customer service, which is supposed to be a live chat and it isn't. The fact that they hold an order and then ship it as soon as you ask to cancel it, with no returns accepted, tell me I can't trust them. I like their products but if I can't trust you not to do some underhanded stuff like that, especially more than once, then I can't do business with you. So, be aware that once you place an order you are stuck with it and they don't care even a little. Be sure in your decision to work with them.
N None
1105 days ago

Turning Away Loyalty with Negligence: A Customer’s Disappointment

Sharing my experience with the online store Divatress.com fills me with a heavy heart. With a total expenditure of $500 on various purchases, my loyalty to the brand seemed unwavering. However, this unwavering loyalty was met with indifference when a mere $9.95 clip-in bang went missing in transit, never making its way to me. This seemingly insignificant item led to a significant breakdown in customer service, leaving me feeling undervalued and unappreciated. As a customer, it is disheartening to witness a lack of care and attention to detail from a company that I once held in high regard. Despite my past interactions, this recent encounter has left me disenchanted and hesitant to support a business that fails to prioritize customer satisfaction.

Introduction

Pros: - Diverse Range of Products: Divatress offers an extensive collection of wigs, hair extensions, braids, ponytails, and beauty products. Customers have plenty of choices to suit their specific needs and preferences. - Competitive Pricing: Divatress provides competitive prices on their products, making it accessible to a wide range of customers without compromising on quality. - User-Friendly Website: The website features an intuitive layout and navigation system, allowing customers to easily browse and find the products they desire. - Generous Promotions and Discounts: Divatress frequently offers appealing promotions and discounts, ensuring customers receive the best value for their purchases. - Positive Customer Reviews: Divatress has garnered numerous positive customer reviews for their product quality, customer service, and timely delivery.

Cons:

- Lack of Physical Stores: As an online-only retailer, Divatress might not be convenient for customers who prefer to physically try on wigs or consult with experts in person.

User Experience:

Divatress.com provides a seamless and enjoyable user experience. The website has a clean and modern design, allowing users to easily navigate through different categories and find their desired products. The search functionality is efficient, providing accurate results based on specific keywords or filters. Product pages offer detailed information, including specifications, customer reviews, and styling tips, helping users make informed purchase decisions. The checkout process is straightforward, enabling a fast and secure transaction.

Pricing and Value for Money:

Divatress offers competitive pricing, striving to provide customers with value for their money. Their products range from affordable options to high-end brands, ensuring there is something for every budget. Considering the quality of the products and the extensive selection, Divatress offers reasonable prices that are aligned with the market.

Customer Service:

Divatress prioritizes excellent customer service and provides various channels for customer support. Their dedicated customer service team is responsive and assists customers with inquiries, order tracking, and returns/exchanges. They can be reached via phone, email, or through the website's live chat feature. Divatress aims to resolve customer issues promptly and has a proactive approach to maintaining customer satisfaction.

Product Quality and Selection:

Divatress is known for its commitment to offering high-quality products. They source from reputable brands and ensure that their inventory meets strict quality standards. The selection is vast, encompassing a wide range of styles, colors, and lengths. The wigs and hair extensions are made from synthetic or human hair, allowing customers to choose based on their preferences and budget. Divatress also offers a variety of beauty products to complement their hair offerings.

Website Usability:

Divatress.com is designed with user-friendliness in mind. The website's layout and navigation are intuitive, and the search function works efficiently. Users can easily browse categories, apply filters, and sort products based on criteria such as price, popularity, or relevance. The responsive design ensures a seamless experience across different devices, including mobile phones and tablets. Overall, the website prioritizes accessibility and ease of use.

Returns and Exchanges:

Divatress has a well-defined return and exchange policy, making it easy for customers to initiate returns or request exchanges if they encounter issues with their purchases. The policy outlines the necessary steps to follow, including timeframes and conditions. Divatress strives to address customer concerns promptly and provides reasonable solutions, such as offering store credit or refunds when applicable.

Promotions and Discounts:

Divatress frequently runs promotions and offers discounts on selected products or sitewide. These promotions can include seasonal sales, holiday discounts, or exclusive deals for loyal customers. Subscribing to their newsletter or following their social media accounts ensures customers stay updated on the latest promotions and have the opportunity to save money on their purchases.

Reputation:

Divatress has established a strong reputation within the beauty industry. With a diverse and high-quality product range, they have gained the trust of customers who value their offerings. Positive customer reviews, both on their website and other online platforms, showcase their commitment to customer satisfaction and the quality of their products. Divatress is recognized as a reliable and reputable retailer in the wig and hair extension market.

Payment Options:

Divatress provides various payment options to accommodate customer preferences. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, they accept payments through PayPal, allowing for secure transactions and added convenience.

Loyalty Programs:

Divatress offers a loyalty program that rewards customers for their repeat purchases. By signing up for an account, customers can earn points for every dollar spent, which can then be redeemed for discounts on future orders. This program incentivizes customer loyalty and helps customers save money on their future purchases.

Customer Reviews:

Customer reviews play a crucial role in building trust and informing potential buyers. Divatress displays customer reviews on their product pages, providing valuable insights into the experiences of previous customers. These reviews cover various aspects such as product quality, delivery times, and overall satisfaction. The transparency and authenticity of these reviews contribute to the overall trustworthiness of Divatress.

Community Involvement:

Divatress actively engages with its community through social media platforms, where they share beauty tips, style inspiration, and updates on new arrivals. They also collaborate with influencers and content creators, fostering a sense of community and promoting diversity and inclusivity within the beauty industry.

Shipping and Costs:

Divatress offers reliable and efficient shipping services to customers. They aim to process and ship orders in a timely manner, ensuring prompt delivery. Shipping costs and options vary depending on the customer's location, the weight of the package, and the chosen shipping method. Divatress provides detailed information regarding shipping costs during the checkout process, allowing customers to make an informed decision. In conclusion, Divatress.com is a reputable online retailer that stands out for its diverse range of high-quality wigs, hair extensions, and beauty products. With competitive pricing, excellent customer service, and a user-friendly website experience, Divatress ensures customer satisfaction and value for money. Their commitment to product quality, extensive selection, and community involvement sets them apart in the beauty industry. Whether customers are seeking a style transformation or looking to enhance their natural beauty, Divatress is a trusted destination.