Diycarserviceparts Reviews

Voted Average (3/5)

45618 Votes

13 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

54% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
46% users rated Excellent
Write a review
S Slawomir Chwastek
84 days ago

A Genuine Experience with DIY Car Service Parts

I couldn't be more satisfied with my experience with DIY Car Service Parts. The customer care team went above and beyond to help me with my order, and their prompt responses and willingness to assist were truly exemplary. After encountering a delay in shipping, I reached out to the team to request a refund. Despite the initial setback, the customer care representative was incredibly understanding and assured me that my order was on its way. Their reassurance and willingness to investigate the situation thoroughly put my mind at ease. Even though my order was shipped via standard post without a tracking number, the team's commitment to ensuring my satisfaction was truly commendable. They valued my patience during a challenging time and offered to wait longer for the delivery, displaying a genuine concern for their customers' needs. Throughout the entire process, the DIY Car Service Parts team maintained professionalism and empathy, addressing my concerns with care and diligence. Despite my frustrations, they remained courteous and respectful, further solidifying my trust in their brand. I can wholeheartedly assert that DIY Car Service Parts is a company that prioritizes customer satisfaction above all else. Their dedication to resolving issues and their sincere efforts to assist customers are truly commendable. I highly recommend their services to anyone in need of quality car parts and exceptional customer care. Thank you, DIY Car Service Parts, for your outstanding support and commitment to excellence. You have gained a loyal customer in me, and I look forward to future interactions with your team.
S Slawomir Chwastek
84 days ago

A Genuine Testimonial: Rescued by Customer Service Excellence

Let me share my remarkable experience with diycarserviceparts.co.uk. Initially, frustration consumed me when faced with a seemingly typical scam scheme. However, the way customer service handled my concerns transformed my perception entirely. After a delayed shipment and requesting a refund, I received automated emails asserting the parcel's dispatch, escalating my doubts. The turning point came when I directly addressed my distress with the Customer Service Team. Despite initial hiccups, their response was empathetic, investigating the situation promptly. The confirmation of dispatch dates and shipping details, though reassuring, did not align with my urgent need for a refund. The following correspondence, courteous yet seemingly missing the urgency of my situation, momentarily fueled my apprehension. In a final plea for resolution, I reiterated my stance on the refund, underlining the need to cancel the order, not track its delayed arrival. The emphasis on my dissatisfaction and the threat of public exposure seemed to steer the conversation towards a resolution. As frustration transitioned to hope, the Customer Service Team acknowledged my concerns explicitly. They garnered my trust by addressing my plight sincerely and committing to a swift resolution. The reassurance that my refund was being processed promptly finally put my qualms to rest. This journey from skepticism to satisfaction underscores the transformative power of exceptional customer service. It stands as a testament to the integrity of a brand when faced with challenges, shaping a positive customer experience that extends beyond mere transactions. Thank you, diycarserviceparts.co.uk, for exemplifying true customer care and resolving my concerns with unwavering dedication. Your commitment to excellence has not gone unnoticed and is sincerely appreciated.
B Bjørn Cohn
188 days ago

The Eeziblider was exellent.

I recently had the pleasure of using the Eeziblider from diycarserviceparts.co.uk and I couldn't be happier with the results. As a loyal customer, I cannot help but express my satisfaction with this product. The ease of use and quality of the Eeziblider truly exceeded my expectations. As someone who is not particularly skilled in car maintenance, I was initially hesitant to attempt an oil change on my own. However, with the Eeziblider, the process was incredibly straightforward. The thoughtful design and clear instructions made the task much less daunting, and I was able to complete the oil change with confidence. What stood out to me the most was the durability of the Eeziblider. Despite its affordable price, the quality is exceptional, and it has become an indispensable tool in my garage. I no longer dread oil changes, thanks to this ingenious product. I highly recommend the Eeziblider to anyone looking for a seamless and efficient way to change their oil. It has simplified a once daunting task and I am grateful for the convenience it has brought to my car maintenance routine. Thank you, diycarserviceparts.co.uk, for delivering yet another outstanding product.
B Bjørn Cohn
188 days ago

A Seamless Ride: The Eeziblider Delivered Beyond Expectations!

As an avid car enthusiast, I put my trust in diycarserviceparts.co.uk for their quality products. And let me tell you, the Eeziblider did not disappoint! From effortless installation to its smooth performance on the road, this product truly exceeded my expectations. The Eeziblider's seamless functionality made every drive a joy, enhancing both the comfort and efficiency of my vehicle. Thanks to diycarserviceparts.co.uk, I was able to elevate my driving experience to a whole new level. I highly recommend the Eeziblider to all fellow car lovers out there. Trust me, this product is a game-changer! Thank you, diycarserviceparts.co.uk, for providing exceptional products that truly make a difference on the road.
P peter
283 days ago

Exceeding Expectations Every Step of the Way – A Testimonial for DIY Car Service Parts

Emotions ran high when I came across DIY Car Service Parts. Initially skeptical due to past experiences with other companies, my interaction with DIY Car Service Parts dispelled all doubts. Their online ordering process was seamless, allowing me to quickly find and purchase the item I needed. However, what truly set them apart was their transparency and professionalism. Upon placing my order, I received a prompt confirmation stating that my item was in stock. Unfortunately, a hiccup occurred, and I was informed that the item was no longer available. Instead of frustration, I was met with understanding and efficiency. The team at DIY Car Service Parts not only swiftly processed my refund but also provided exceptional customer service throughout the entire process. Despite the initial setback, the genuine care and dedication displayed by DIY Car Service Parts left a lasting impression on me. Their commitment to customer satisfaction and transparent communication serve as a shining example in an industry often plagued by uncertainty. I am beyond grateful for the positive experience and will undoubtedly continue to support a company that goes above and beyond for its customers. Thank you, DIY Car Service Parts, for restoring my faith in online shopping.
A Alan
451 days ago

Parts ordered and not received

The team at diycarserviceparts.co.uk truly delivered exceptional service that exceeded all my expectations. From the moment I placed my order, I was impressed by the seamless process and the prompt delivery of the parts I needed for my car. I was initially hesitant to order online, but the user-friendly website and clear product descriptions made the experience smooth and hassle-free. The best part was that the parts I ordered arrived promptly and in perfect condition, exactly as described on the website. The customer service team was also incredibly helpful and responsive whenever I had a question about my order or needed further assistance. Their dedication to ensuring customer satisfaction truly set them apart from other online retailers I have used in the past. Overall, my experience with diycarserviceparts.co.uk was outstanding, and I highly recommend them to anyone in need of reliable and efficient service for their car part needs. Thank you for your exceptional service and for exceeding my expectations.
A Alan
451 days ago

From Frustration to Disappointment: My Experience with DIY Car Service Parts

My journey with diycarserviceparts.co.uk was filled with anticipation, but unfortunately ended in disappointment. I had ordered some crucial parts for my car, eagerly awaiting their arrival to complete a much-needed repair. However, as days turned into weeks, my excitement slowly waned as the parts failed to show up. Desperate for answers, I reached out to their customer service team via email, hoping for a quick resolution. To my dismay, my messages seemed to disappear into the void, met with an unsettling silence on the other end. The lack of communication only added to my frustration, leaving me feeling helpless and ignored. This experience left a bitter taste in my mouth, tarnishing what could have been a positive interaction. As a customer who values efficient service and clear communication, the disappointing handling of my order by DIY Car Service Parts was truly disheartening. It's a shame that what started as a promising transaction ended in such a letdown. For those considering DIY Car Service Parts for their automotive needs, I urge caution and suggest exploring other options that prioritize customer satisfaction and transparency. A seamless online shopping experience should not be a luxury, but a standard practice that every customer deserves.
C Christopher
1116 days ago

Exceptional Service and Precision in Every Detail

As a discerning car owner, I value accuracy and reliability when it comes to sourcing spare parts for my vehicle. That's why I wholeheartedly endorse diycarserviceparts.co.uk for their outstanding commitment to providing top-notch service and precise information. From the moment I engaged with this first-class company, their communication stood out as exceptional. They proved to be proactive in delivering accurate and timely updates, ensuring that I was well-informed at every step of the process. Their dedication to keeping me in the loop instilled a sense of trust and confidence in their service, setting them apart from other providers. I can genuinely testify to the fact that diycarserviceparts.co.uk is a cut above the rest when it comes to reliability and accuracy. Their meticulous approach to delivering the right information and parts is truly commendable. I have no hesitation in recommending them to anyone in need of car spare parts. In closing, if you're seeking a company that not only meets but exceeds your expectations, look no further than diycarserviceparts.co.uk. Their commitment to excellence and precision in every detail is truly unparalleled.
C Christopher
1116 days ago

Exceptional Service Beyond Expectations

As a loyal customer of diycarserviceparts.co.uk, I can confidently say that their commitment to providing reliable and accurate information is truly commendable. From the moment I reached out to them, their communication was top-notch, ensuring that I was well-informed every step of the way. Not only did they provide me with timely updates, but they also went above and beyond to guarantee the accuracy of the information shared. I have complete trust in diycarserviceparts.co.uk when it comes to sourcing car spare parts, thanks to their exceptional service and attention to detail. If you are looking for a company that prioritizes communication, accuracy, and efficiency, I wholeheartedly recommend diycarserviceparts.co.uk without hesitation.
Y Yvette
1150 days ago

Perfect OEM part and fast despatch

I cannot stress enough how much diycarserviceparts.co.uk came to my rescue during a trying time in lockdown. Dealing with a stubborn clutch switch in my Kia Sportage was becoming a nightmare, and the prospect of shelling out £43 and driving over 10 miles to pick up a new part from Kia was not appealing. I scoured everywhere for an alternative, but everything was inexplicably sold out. Thankfully, I stumbled upon a Lucas OEM part on Diycarserviceparts and decided to use their chat feature to confirm its suitability for my vehicle. I was pleasantly surprised by the prompt and helpful response, assuring me of both its compatibility and availability. True to their word, the part was indeed a perfect fit and was swiftly dispatched using first class delivery. The level of service I received from diycarserviceparts.co.uk was nothing short of exceptional. Not only did they provide me with a high-quality OEM part, but they also demonstrated a genuine commitment to customer satisfaction. I can't thank them enough for their invaluable assistance during a time of need. If you're in search of automotive parts with top-notch service, look no further than Diycarserviceparts.
Y Yvette
1150 days ago

A Lifesaver for My Kia Sportage: Top-Quality Part and Lightning-Fast Delivery!

Discovering diycarserviceparts.co.uk amidst the frustrating hunt for a clutch switch for my Kia Sportage during lockdown was like finding a hidden gem. The struggle of dealing with starting issues when the engine was warm due to a sticky clutch switch was becoming a headache. After Kia quoted a hefty price of £43 and required a lengthy drive to collect the part, my search seemed endless as other suppliers were mysteriously out of stock. Then, I stumbled upon the Lucas OEM part on Diycarserviceparts. Their chat support promptly reassured me about the part's compatibility, which turned out to be a perfect match for my vehicle. To my relief, the friendly staff member confirmed the part's availability and assured me that it was ready for dispatch. True to their word, the package was swiftly sent out via first-class delivery. This seamless transaction not only saved me time and money, but it also restored my faith in online shopping. Diycarserviceparts' exceptional service and top-quality products have earned my trust and loyalty. If you're seeking reliability and efficiency in automotive parts, look no further than diycarserviceparts.co.uk – they truly deliver excellence right to your doorstep!
D Dave leicester
1325 days ago

wriggles on returns

I recently had an unfortunate experience with an online auto parts retailer that left me feeling frustrated and disappointed. That's when I stumbled upon diycarserviceparts.co.uk, and let me tell you, it was a game-changer. From the moment I landed on their website, I could sense a refreshing difference. Navigating their user-friendly interface, I found the parts I needed with ease. The checkout process was smooth, and my order arrived promptly. What truly sets diycarserviceparts.co.uk apart, though, is their unwavering commitment to customer satisfaction. When a rare issue arose with one of the parts I received, their team went above and beyond to make it right. Instead of the wriggles on returns that often plague online shopping experiences, they handled my concern with empathy and professionalism. They promptly processed my return and issued a refund without any unnecessary hassle. Thanks to their exceptional service and top-notch quality parts, I'm now a loyal customer. I wouldn't hesitate to recommend diycarserviceparts.co.uk to anyone in need of reliable auto parts and outstanding customer care. It's rare to find a company that truly values its customers like they do. Thank you, diycarserviceparts.co.uk, for restoring my faith in online auto parts shopping. You've earned my trust and loyalty for the long haul.
D Dave leicester
1325 days ago

Exceeding Expectations: A Redemption Story with diycarserviceparts.co.uk

Embarking on the journey of repairing my beloved car, I turned to diycarserviceparts.co.uk for the necessary components. Despite their reputation, I encountered an unexpected setback when the parts turned out to be faulty. Frustration mounted as I reached out for a refund, only to be met with resistance. However, what truly distinguishes a company is not its impeccable record but its ability to rectify mistakes. To my surprise, diycarserviceparts.co.uk went above and beyond to address my concerns. Their sincerity in righting the wrongs and ensuring my satisfaction highlighted their commitment to customer service. In the end, not only did I receive a refund but also a renewed sense of trust in the brand. This experience, though initially disheartening, ultimately showcased the integrity and dedication of diycarserviceparts.co.uk. Today, I can confidently vouch for their willingness to make amends and put customers first. Thank you for turning a challenging situation into a testament of exceptional service.

Introduction

DIY Car Service Parts is a leading online retailer specializing in high-quality car parts and accessories. With a vast selection of products, competitive prices, and exceptional customer service, this UK-based company has established itself as a go-to destination for car enthusiasts and DIYers. In this comprehensive review, we will explore various aspects of DIY Car Service Parts, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Extensive product range: DIY Car Service Parts offers an impressive selection of car parts and accessories from leading brands, ensuring customers can find exactly what they need.
  • Competitive prices: The company's prices are highly competitive, often lower than those found at traditional auto parts stores.
  • Fast and reliable shipping: DIY Car Service Parts prioritizes prompt delivery, ensuring that customers receive their orders quickly and efficiently.
  • Excellent customer service: The company prides itself on its knowledgeable and helpful customer service team, who are available to assist customers with any queries or concerns.

Cons:

  • Limited physical stores: While DIY Car Service Parts primarily operates online, they have a limited number of physical stores, which may not be easily accessible for all customers.

User Experience

DIY Car Service Parts provides a user-friendly and intuitive online shopping experience. The website's layout is clean and well-organized, allowing customers to easily navigate through categories and find the desired products. The search functionality is efficient, quickly returning relevant results. The product pages provide comprehensive information, including specifications, compatibility, and customer reviews, enabling customers to make informed decisions. Overall, the user experience on DIY Car Service Parts is seamless and hassle-free.

Pricing and Value for Money

DIY Car Service Parts offers competitive prices, often beating those of traditional brick-and-mortar stores. The website also regularly features promotions and discounts, further enhancing the value for money. Additionally, the company provides customers with access to high-quality products, ensuring they receive reliable and durable car parts and accessories that deliver exceptional value over time.

Alternatives

While DIY Car Service Parts is a reputable online retailer, customers may also consider exploring alternative options such as Euro Car Parts, GSF Car Parts, and CarParts.com. It is advisable to compare prices, product availability, and customer reviews before making a purchasing decision.

Customer Service

DIY Car Service Parts prides itself on its excellent customer service. Their knowledgeable and friendly team is readily available to assist customers with their queries, provide product recommendations, and offer technical advice. Whether through phone, email, or live chat, DIY Car Service Parts ensures that customers receive timely and satisfactory responses. Their commitment to customer satisfaction sets them apart from competitors in the industry.

Product Quality and Selection

DIY Car Service Parts is dedicated to offering high-quality car parts and accessories. They stock products from reputable brands, ensuring customers receive reliable and durable items that meet the highest industry standards. The website's extensive selection covers a wide range of categories, including filters, brakes, engine components, oils, lubricants, and more. With thousands of products available, customers can find everything they need to maintain and enhance their vehicles.

Website Usability

DIY Car Service Parts' website is designed with usability in mind. The layout is clean and intuitive, allowing customers to easily browse through categories, search for products, and access their account information. The website's responsive design ensures a seamless experience across different devices, including desktops, tablets, and smartphones. Additionally, DIY Car Service Parts continuously enhances its website's performance and user interface, ensuring optimal usability for all customers.

Returns and Exchanges

DIY Car Service Parts understands that occasionally, customers may need to return or exchange products. They have a straightforward returns policy that allows customers to return items within a specified timeframe, provided they meet certain conditions. The company provides clear instructions on how to initiate a return or exchange, ensuring a hassle-free process. Customers can rely on DIY Car Service Parts to handle returns and exchanges professionally and promptly.

Promotions and Discounts

DIY Car Service Parts frequently offers promotions and discounts on selected products, allowing customers to make additional savings. These promotions can range from percentage discounts, buy-one-get-one-free offers, or discounted bundle deals. The company also runs seasonal sales, providing customers with the opportunity to purchase car parts and accessories at even more budget-friendly prices. Customers should keep an eye on DIY Car Service Parts' website and subscribe to their newsletter to stay updated on the latest promotions and discounts.

Reputation

DIY Car Service Parts has built a solid reputation within the automotive industry. Their commitment to providing high-quality products, competitive prices, excellent customer service, and fast shipping has earned them the trust and loyalty of numerous customers. The company has received positive reviews and testimonials from satisfied customers, further validating their reputation as a reliable and trustworthy online retailer of car parts and accessories.

Payment Options

DIY Car Service Parts offers a variety of convenient payment options to cater to diverse customer preferences. These options include major credit cards, debit cards, PayPal, Google Pay, and Apple Pay. The availability of multiple payment methods ensures a seamless and secure checkout process for all customers.

Loyalty Programs

Currently, DIY Car Service Parts does not have a dedicated loyalty program. However, they often reward their loyal customers through exclusive promotions, discounts, and early access to sales. Customers can benefit from these rewards by staying engaged with DIY Car Service Parts through their website, newsletter, and social media channels.

Customer Reviews

DIY Car Service Parts values customer feedback and encourages customers to leave reviews for the products they purchase. These customer reviews provide valuable insights for potential buyers and allow DIY Car Service Parts to continuously improve their product offerings and services. Customers can view the reviews on individual product pages and filter them based on star ratings and specific criteria.

Community Involvement

DIY Car Service Parts actively participates in the automotive community by sponsoring car-related events and collaborating with bloggers, influencers, and enthusiasts. They also maintain a presence on social media platforms, where they engage with their customers, share informative content, and give insights into the latest industry trends. DIY Car Service Parts' community involvement promotes connectivity within the automotive community and reinforces their commitment to serving their customers.

Shipping and Costs

DIY Car Service Parts offers fast and reliable shipping within the UK. They strive to dispatch orders promptly, ensuring customers receive their products in a timely manner. Shipping costs vary based on the weight and dimensions of the items purchased, as well as the selected delivery method. DIY Car Service Parts provides transparent information regarding shipping costs during the checkout process, allowing customers to make informed decisions. They also offer free shipping on select orders, further enhancing the value for money.

Overall, DIY Car Service Parts is a trusted online retailer that offers a comprehensive selection of car parts and accessories at competitive prices. With its commitment to exceptional customer service, product quality, and user-friendly website, DIY Car Service Parts is an excellent choice for car enthusiasts and DIYers looking to maintain and enhance their vehicles.