Users Voice for Dji
3% users rated Poor
1% users rated Average
0% users rated Very Good
24% users rated Excellent
Rate Dji Coupons Store
| Sep 2022 | 1.8 | 5 | 4.4 | 4.5 | 3.9 | 4.5 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1.7 | 5 | 4.4 | 4.7 | 4.7 | 3.6 |
| Nov 2022 | 2.5 | 5 | 2.7 | 4.2 | 3.8 | 4.4 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 2.7 | 5 | 4.6 | 3.3 | 4.2 | 4.1 |
| Line Chart for Rating of peer stores |
dji.com
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priceline.com
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Detailed Dji Review by Surbhi Gupta
Introduction
DJI is one of the leading companies in the drone industry, with a reputation for creating high-quality products that are loved by photographers and filmmakers around the world. DJI offers a wide range of drones, cameras, gimbals, and other accessories to help users capture stunning aerial footage.Pros and Cons
Pros:- DJI offers a wide range of high-quality products, with options for both amateur and professional users
- The company has a reputation for excellent customer service
- Users can access a wealth of resources, including tutorials and forums, on the DJI website
- DJI regularly releases software updates to improve product performance and add new features
- Some DJI products can be expensive, especially for amateur users
- Users may experience a learning curve when first starting out with DJI products
- DJI's products require regular firmware updates, which can be time-consuming and frustrating for some users
User Experience
DJI's products are designed to be user-friendly, with intuitive controls and helpful guides to help users get started. The DJI website also provides a wealth of resources for users, including tutorials and forums, which allow users to connect with other DJI enthusiasts and share tips and tricks.Pricing and Value for Money
DJI's products can be on the expensive side, especially for amateur users. However, the quality of DJI's products and their versatility make them a good value for money for professional users.Alternatives
There are a number of other drone companies on the market, including Parrot, Autel Robotics, and Yuneec. However, DJI is widely regarded as the industry leader due to the quality of its products and its commitment to innovation.Customer Service
DJI has a reputation for excellent customer service, with a dedicated support team available to help users with any issues they may encounter. The company also has a robust online community, which allows users to connect with other DJI enthusiasts and share tips and tricks.Product Quality and Selection
DJI is known for creating high-quality products that are designed to last. The company offers a wide range of products, including drones, cameras, gimbals, and other accessories. Users can find products to suit all their needs, from amateur photography to professional cinematography.Website Usability
The DJI website is easy to navigate, with a clean and simple design. Users can quickly find the products they need and access a wealth of resources, including tutorials and forums.Returns and Exchanges
DJI offers a 15-day return policy for most products, provided they are returned in their original condition. Users can also exchange products if they encounter any issues.Promotions and Discounts
DJI occasionally offers promotions and discounts on its products, especially during major holidays and events.Reputation
DJI has a reputation for creating high-quality products and providing excellent customer service. The company is widely regarded as the industry leader in the drone market.Payment Options
DJI accepts a variety of payment options, including credit card, PayPal, and wire transfer.Loyalty Programs
DJI does not offer a loyalty program at this time.Customer Reviews
DJI's products are highly rated by users, with many praising the quality of the products and the company's customer service.Community Involvement
DJI is involved in a number of community initiatives, including sponsorships of events and educational programs to promote drone safety and responsible use.Shipping and Costs
DJI offers free shipping on orders over $149. Shipping costs may vary depending on location, shipping method, and product size and weight.Dji Recent User Reviews
Duration
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Reviewer Name: Brannon Grant
Review Submission Date: 2022-11-17
Review Title: I swear they have transporter…
Review Submission Date: 2022-11-17
Review Title: I swear they have transporter…
Review Description: I swear they have transporter technology. Their team offers satisfying solutions only in every step of service!! They truly care above and beyond with expert technicians and a streamlined friction free customer service experience. The answer has always been yes before i ask the question. If only other companies could be this kind and efficient. The quality of their products is stellar.
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Reviewer Name: Heath Whatley
Review Submission Date: 2022-11-14
Review Title: Osmo action poor quality
Review Submission Date: 2022-11-14
Review Title: Osmo action poor quality
Review Description: Purchased a dji osmo action and had it for a year and three months and actually only using maybe 10 times during that time it just suddenly stopped working , would not even power on. I looked online a saw how there are many people having this same problem and of course dji wanted me to pay to have it repaired. Yes it was out of warranty but an action cam only lasting being used around 10 times is ridiculous. Stay away from DJI
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Reviewer Name: David Taylor
Review Submission Date: 2022-11-13
Review Title: I am very disappointed with the batteries
Review Submission Date: 2022-11-13
Review Title: I am very disappointed with the batteries
Review Description: I am very disappointed with the batteries, well only 2 actually charge the other 1 will not hold charge and will not charge fullstop. I purchased the dji mini 2 with extra batteries at extra cost to me to enjoy the experience for longer than 1hr roughly now I am a battery down. The battery is showing on my screen as defective and it is meant to be brand new. Be careful. After a couple of not really informative responses I am just going to buy another battery and stick with my 2 * rating.
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Reviewer Name: Michael
Review Submission Date: 2022-11-09
Review Title: Thank you DJI
Review Submission Date: 2022-11-09
Review Title: Thank you DJI
Review Description: Thank you DJI, I have found all of products to be of High Quality, Easy to use, Have not had any big issued with the Apps that work with your Hardware. I am very pleased and impressed by what you have produced. If you can, you should add an option in your apps for product feedback and improvement suggestions.
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Reviewer Name: Zahid Anwar
Review Submission Date: 2022-10-27
Review Title: Avoid if you value customer service
Review Submission Date: 2022-10-27
Review Title: Avoid if you value customer service
Review Description: Completely pointless. I waited until a genuine DJI waterproof case was available before using my Osmo pocket camera underwater. Second day snorkeling (not deep) I see a few bubbles escape the case and immediately switched the camera off holding it out of the water. Less than a teaspoon of water had got in but apparently the unit is damaged beyond repair. All DJI can offer is 15% off a replacement even though it's their approved accessory that failed. I'd have been better off just using my iPhone.
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Reviewer Name: PrepperJAC
Review Submission Date: 2022-10-22
Review Title: Bought the Mavic mini a few years ago
Review Submission Date: 2022-10-22
Review Title: Bought the Mavic mini a few years ago
Review Description: Bought the Mavic mini a few years ago. Seems impossible to keep it flying with all the software updates, can't even fly it now because my program had bug, no fixes I can find and I just don't have an hour to mess with this every time I want to fly. The combo pack with three batteries and 500.00 for this drone was not worth the 6 flights I got out of it. I'll be looking to buy an alternative brand soon. Anyone has ideas let me know
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Reviewer Name: Greg
Review Submission Date: 2022-10-21
Review Title: Use the forum if you have an issue, forget DJI direct.
Review Submission Date: 2022-10-21
Review Title: Use the forum if you have an issue, forget DJI direct.
Review Description: If you have a problem with a DJI product, you will be dealing with a bot...yes so good luck with that.There is however, a much better alternative. Join the forum and speak with humans that also have DJI products, and there you will most likely get your problem resolved. So although DJI want nothing to do with any issues, you can rely on decent people not related to DJI, to help you.
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Reviewer Name: Carolina S. Pessano
Review Submission Date: 2022-10-20
Review Title: DJI Care Express is an absolute joke!
Review Submission Date: 2022-10-20
Review Title: DJI Care Express is an absolute joke!
Review Description: DJI Care Express is an absolute joke!I was told my shipping label would arrive within 48 hours. I has been more than 120 hours and I have asked multiple times in the support chat for it, and still I don't get my shipping label. Every time I get promised it will arrive in one day, but it doesn't.
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Reviewer Name: Lance Gallo
Review Submission Date: 2022-10-19
Review Title: After seven drones I have lost all confidence in DJI
Review Submission Date: 2022-10-19
Review Title: After seven drones I have lost all confidence in DJI
Review Description: I have lost all confidence in DJI. Their service has become atrocious, and, after seven drones purchased, I will never buy another drone from them again. They lost my repair for three months and refused to accept responsibility...until they found it. They said my drone was not a flyaway when I WATCHED IT FLY AWAY. There used to be care for the customers, but now it's just the same atrocious service, outsourced, of course.
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Reviewer Name: nebula
Review Submission Date: 2022-10-11
Review Title: Thank you DJI
Review Submission Date: 2022-10-11
Review Title: Thank you DJI
Review Description: Thank you DJI for supplying market leading technology and still offering competitive prices unlike a certain smartphone company I can think of. I feel proud to be part of the DJI community and have had two drones from you that have more than fulfill expectations. Keep doing what you do, and keep amazing with your technology :)
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