Dollyanddotty Reviews

Voted Good (5/5)

7770 Votes

40 Reviews

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In the Women's Clothing Store category

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85% users rated Excellent
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R Ruth Rabin
62 days ago

Exceptional Service Redefines Online Shopping Experience

Indulging in a delightful shopping spree at dollyanddotty.co.uk, I was pleasantly surprised by the remarkable customer service that transcended all expectations. Engaging with their online Chat feature, I sought assistance for an exchange, and to my amazement, the process was seamlessly expedited within moments. Not only did I receive a swift resolution to my query, but the exchange was swiftly processed on the very same day. Dolly and Dotty have truly set a new benchmark for impeccable service! And let's not forget their stunning dresses that effortlessly steal hearts! A flawless encounter from start to finish, cementing Dolly and Dotty as a go-to for all fashion needs.
J Jill Howard
65 days ago

Unmatched Service and Quality: A True Gem in Online Shopping

When I stumbled upon Dolly and Dotty's website, I never expected to find such an extraordinary shopping experience. The dresses are not just garments; they are pieces of art. Each stitch, each fabric is a testament to the brand's commitment to quality. On my latest purchase, I encountered a common mishap - the wrong size. Panic set in until I discovered the chat function on their website. Within minutes, a friendly representative reassured me that they would correct the mistake promptly. Not only did they rectify the size mishap, but they also arranged to split my order, ensuring I received the items I needed urgently without any delay. This level of customer care left me in awe. The efficiency, kindness, and dedication they displayed were truly unparalleled. Dolly and Dotty not only deliver exceptional products but also provide a service that goes above and beyond. Thank you, Dolly and Dotty, for restoring my faith in online shopping. You have gained a loyal customer in me, and I can't wait to continue exploring your exquisite collections.
M Marloes
67 days ago

Enchantingly Charming Prints That Delight the Heart! 🎀

Embarking on my journey with dollyanddotty.co.uk was a serendipitous discovery, drenched in love at first sight for their utterly adorable prints. Enraptured by the Green Woodland and Yorkie print Amanda dresses, I was disheartened to find them sold out but a ray of hope shone through as I reached out to their customer support. Their kindness and assistance transcended boundaries, allowing me, stationed in the Netherlands, to acquire these coveted dresses despite shipping restrictions. As the parcels arrived this week, I was enveloped in joy. The fit, tailor-made for comfort and flattery, partnered with the sumptuously soft fabric, embraced me in an embrace of contentment. The prints, a dream long sought, now a reality adorning my wardrobe. Standing tall at 1.72 meters in a size Small, I reveled in the comfort and happiness exuded by these enchanting dresses. For those seeking charm and comfort woven into one, I wholeheartedly endorse dollyanddotty.co.uk for a truly delightful experience that transcends borders. Feel the magic, embrace the joy!
T Top babies
68 days ago

Embracing Elegance: A Dress Worth Showing Off

As I browsed through dollyanddotty.co.uk, I stumbled upon a piece that captivated me instantly. The enchanting Maria guided me through the selection process with such grace and care that I felt like a valued guest rather than just a customer. I eagerly anticipated the arrival of my dress, and when it finally arrived, I was in awe of its beauty and quality. This purchase marked the beginning of a delightful journey as a loyal customer. The seamless returns procedure further exemplified the brand's commitment to customer satisfaction. Thank you, dollyanddotty.co.uk, for the exceptional service and for helping me feel like the best version of myself in your stunning attire. - Serena
F Faye Smith
70 days ago

An Unforgettable Experience with Dolly and Dotty

When I stumbled upon dollyanddotty.co.uk, I had no idea I was about to embark on a journey of unparalleled service and exceptional quality. From the moment I placed my order, I was met with professionalism and efficiency that truly set them apart. The clothes I received were not just fabulous; they were a testament to meticulous craftsmanship and attention to detail. What truly impressed me was how well they washed and wore over time. The durability of the garments surpassed my expectations, proving that style and substance can indeed go hand in hand. Dolly and Dotty have a knack for blending fashion-forward designs with practicality, making them a go-to for anyone seeking both style and longevity in their wardrobe. With every purchase, I felt like I was getting more than just a piece of clothing; I was receiving a promise of quality and excellence. To top it all off, their impeccable customer service added a personal touch that made me feel valued and appreciated as a customer. For anyone in search of an online shopping experience that goes above and beyond, look no further than Dolly and Dotty. They have truly set the bar high with their amazing service, fabulous clothes, and unwavering commitment to customer satisfaction. My rating? A well-deserved 5 stars.
C C Evans
70 days ago

Unmatched Customer Care: A Dance-Ready Delight!

Let me share my delightful experience with dollyanddotty.co.uk! Recently, I mistakenly ordered the wrong size petticoat, causing a slight hiccup in my dance preparations. Nevertheless, Maria, the guardian angel of customer service, swiftly came to my rescue. With unparalleled kindness and efficiency, Maria ensured that the correct size petticoat reached me the very next day. Thanks to Maria's exceptional service, I am now all set for my dance extravaganza tomorrow, twirls and all! The seamless resolution of my issue and the genuine care I received have left me beyond impressed with dollyanddotty.co.uk. Kudos to the team for their commitment to customer satisfaction!
R R M
78 days ago

A Genuine Gem: Dolly and Dotty’s Exceptional Service Shines Bright

Reflecting on my recent experience with dollyanddotty.co.uk, I must commend their outstanding customer service alongside their remarkable products. While my initial order faced an unforeseen delay, the prompt and proactive response from Dolly and Dotty's support team truly stood out. Not only did they swiftly address the issue, but they went above and beyond by expediently dispatching a replacement item via express delivery, all at no additional cost. The dress itself, once in my hands, exceeded expectations – a perfect fit and an embodiment of elegance. The attention to detail and quality craftsmanship were evident in every stitch. As a satisfied customer, I am already planning my next purchase from Dolly and Dotty, and I wholeheartedly recommend their brand to all seekers of style and exceptional service.
J Johanna Carolina Ramstedt
89 days ago

Uncovering Exquisite Charm: A Genuine Experience with Dolly and Dotty

Allow me to share my heartfelt experience with dollyanddotty.co.uk, where I recently purchased two dresses that, unfortunately, left me feeling disappointed. One of the key aspects that stood out to me was the sizing discrepancy. Despite diligently referring to the size chart, I encountered a significant deviation in the actual measurements of the dresses. The top part of one dress was nearly two inches larger than indicated, while the other exhibited a similar issue, albeit to a slightly lesser extent. As someone who appreciates a tailored fit, this unexpected sizing hiccup posed quite a challenge. However, my passion for crafting came to the rescue, as I swiftly resolved the issue by making necessary alterations. It's disheartening to note that this deviation was not apparent in the product photos, leading me to believe that perhaps pins were strategically placed to conceal such imperfections. Furthermore, the quality of the dresses fell short of my expectations. Even prior to washing, the delicate nature of the fabric was evident, hinting at its subpar durability. Intriguingly, I stumbled upon inexplicable hooks and eyes near the zipper at the back, whose placement seemed impractical and risked creating unsightly bulk when fastened. Navigating international purchases, I encountered another snag as the prices did not reflect the additional taxes, a departure from my prior experiences with British retailers. Consequently, my parcels were held up at customs, incurring unexpected costs that amounted to a significant surcharge. Despite these challenges, I must acknowledge the delightful patterns adorning the fabric and the practical addition of pockets, which added a touch of charm and functionality to the dresses. While I may not have had the seamless experience I had hoped for, there were certainly elements that spark joy amidst the shortcomings.
S Susan Swift
90 days ago

Ordered a gown simply earlier than New Yr

My assessment for dollyanddotty.co.uk Ordered a gown simply earlier than New Yr. Gown arrived promptly a few days later after the vacations. Gown match completely as sizings are spot on. Effectively made from high quality materials. Actually happy with the outcome.
A Alex
94 days ago

Exquisite Dress for a Special Day

Allow me to share my delightful experience with dollyanddotty.co.uk. When my eagerly awaited dress arrived promptly, I was pleasantly surprised by the exceptional quality that surpassed my expectations, especially given its affordable price. The dress, in size 14, fit me perfectly and accentuated my figure beautifully, making it an ideal choice for my intimate wedding day. The seamless blend of style and comfort truly made me feel radiant on my special day.
M Ms K.Lupton
97 days ago

Unmatched Quality and Speedy Delivery – A True Gem!

As someone who values style and efficiency, my experience with dollyanddotty.co.uk has truly been a breath of fresh air. The wide range of options available on their website is simply breathtaking, and their delivery speed is unmatched. Upon receiving my order, I was thrilled with my selection – the quality and design were top-notch, and I felt like a million bucks wearing it. However, my enthusiasm was slightly dampened when I realized that the bust size published on the website was inaccurate by a significant margin of 5 inches. This discrepancy left me feeling a bit disheartened as it affected the fit of the garment. It raises concerns about the reliability of the sizing information provided for other items on the website. Despite this setback, I am hopeful that dollyanddotty.co.uk will take steps to address this issue and ensure the accuracy of their sizing information in the future. The exceptional quality of their products and the speed of their delivery are true testaments to their commitment to customer satisfaction. I eagerly look forward to returning to their website, trusting that they will rectify this oversight and continue to provide fashion-forward pieces that make every customer feel fabulous.
S Steevie Marie Organ
114 days ago

Absolutely Stunning!

When I stumbled upon dollyanddotty.co.uk, little did I know I was about to find a true gem! Placing my order on a Thursday and receiving it promptly on Saturday morning was just the beginning of my delightful experience. The dress I unwrapped was nothing short of gorgeous – the material was silky soft, and every intricate detail of the print was simply enchanting. I was so captivated by the quality and craftsmanship that I know without a doubt, I'll be returning to dollyanddotty.co.uk for more stunning pieces. Thank you for exceeding my expectations!
L Linda W
118 days ago

Exquisite Quality and Outstanding Service – A True Vintage Gem!

Sharing my experience with dollyanddotty.co.uk has been an absolute delight from start to finish. The vintage-style dresses on their website exude quality and charm, and I was eager to make a purchase after reading rave reviews. Concerned about sizing, I decided to order a size up based on feedback from other customers. However, to my surprise, the dress was true to size and did not require any alterations. Despite this hiccup, the return process was a breeze. The customer service team was exceptional - they were not only understanding but also incredibly helpful in facilitating the exchange for a different style. The replacement dress arrived promptly, and I was blown away by its beauty and craftsmanship. The attention to detail and the overall design were truly remarkable. I cannot commend dollyanddotty.co.uk enough for their product quality, efficient service, and top-notch customer support. I wholeheartedly recommend this company to anyone in search of timeless vintage pieces, and I personally look forward to making more purchases in the future. Thank you for an exceptional shopping experience!
A Ana
119 days ago

An Unmatched Vintage Experience

Reflecting on my recent experience with dollyanddotty.co.uk, I can confidently say that it stands out as the best by far in the realm of vintage clothing brands. As a seasoned shopper of retro-inspired fashion, I had tried various brands before stumbling upon Dolly and Dotty. What sets them apart is their impeccable customer service that never fails to deliver prompt and kind assistance. Upon receiving my order, I was pleasantly surprised by the exceptional quality of the items, particularly the vibrant prints and colors that surpassed my expectations. The perfect fit of the garments made wearing them a true joy, and I couldn't help but bask in the flurry of compliments that came my way. Without a doubt, I wholeheartedly recommend Dolly and Dotty to anyone seeking not only top-notch vintage clothing but also a delightful shopping experience. From the outstanding products to the stellar service, this brand has truly won me over.
K Kathryn Burn
127 days ago

Absolutely Adorable Dresses and Lightning-Fast Delivery!

I cannot contain my excitement when it comes to dollyanddotty.co.uk! Their selection of dresses is absolutely lovely, and their delivery is beyond speedy. However, the only downside is the return process. It's a shame that customers have to cover the cost of returns and no ready-to-use returns label is provided. But despite this small hiccup, I am still a loyal fan!

Introduction

Dolly and Dotty (dollyanddotty.co.uk) is an online store that specializes in vintage-inspired clothing for women. With a wide range of designs, including dresses, skirts, tops, and accessories, the website offers a nostalgic and charming shopping experience for fans of retro fashion. The company aims to provide high-quality products that capture the essence of the past while offering modern comfort and style.

Pros and Cons

  • Pros:
    • Extensive selection of vintage-inspired clothing
    • High-quality products
    • Diverse range of sizes, including plus sizes
    • Easy to navigate website with intuitive browsing
    • Competitive pricing
  • Cons:
    • Limited availability of certain designs
    • International shipping may be costly for some customers

User Experience

Dolly and Dotty's website offers a seamless and user-friendly shopping experience. The site features clear navigation menus, allowing customers to browse through different categories effortlessly. Each product page provides detailed information about the item, including size guides, fabric details, and customer reviews. Overall, the website is visually appealing and designed to enhance customer satisfaction.

Pricing and Value for Money

Dolly and Dotty offers competitive pricing for their vintage-inspired clothing. While prices may vary depending on the item and design, the overall range is affordable, making it accessible to a wide range of customers. Considering the quality of the products, the prices represent excellent value for money, allowing customers to enjoy retro fashion without breaking the bank.

Customer Service

Dolly and Dotty prioritizes excellent customer service. They have a dedicated customer support team that can be reached via email or through their online contact form. Their responsiveness and helpfulness have been praised by many customers, ensuring that any queries or concerns are promptly addressed. Additionally, the website provides a comprehensive FAQ section that covers common questions and concerns, further enhancing the customer experience.

Product Quality and Selection

Dolly and Dotty delivers on their promise of high-quality products. Their clothing is made from premium fabrics and excellently crafted to reflect the vintage aesthetic. The attention to detail and commitment to quality is evident in every piece, ensuring customer satisfaction. The store offers a wide selection of styles, patterns, and sizes, including plus sizes, catering to diverse preferences and body types.

Website Usability

The Dolly and Dotty website is easy to navigate, with clear and concise menus and search functionality. Customers can filter their search based on various criteria, such as size, color, or occasion, making it convenient to find exactly what they are looking for. The website's responsive design also ensures a seamless shopping experience on both desktop and mobile devices.

Returns and Exchanges

Dolly and Dotty has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they have 14 days from the date of delivery to return the item for a refund or exchange. The company provides clear instructions and guidelines on their website, making the process straightforward and customer-friendly.

Promotions and Discounts

Dolly and Dotty regularly offers promotions and discounts, providing customers with even more value for their money. Customers can find ongoing sales, discount codes, and special offers on the website. By subscribing to their newsletter or following them on social media, customers can stay up-to-date with the latest promotions.

Reputation

Dolly and Dotty has built a strong reputation for their commitment to quality, customer service, and unique vintage-inspired designs. With positive customer reviews and testimonials, the company has gained a loyal following of retro fashion enthusiasts. Their attention to detail and dedication to providing an enjoyable shopping experience have contributed to their excellent reputation within the industry.

Payment Options

Customers can choose from various payment options when making a purchase on Dolly and Dotty. The website accepts major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, customers can opt for payment through PayPal, a secure and convenient method that offers added buyer protection.

Loyalty Programs

Dolly and Dotty does not currently offer a specific loyalty program. However, they do offer promotions and discounts for customers to take advantage of and show their appreciation for continued support.

Customer Reviews

Customer reviews play a significant role in the shopping experience on Dolly and Dotty's website. Each product page features customer reviews, allowing potential buyers to gain insights into the fit, quality, and overall satisfaction of previous customers. The presence of genuine reviews further enhances transparency and trust between the company and its customers.

Community Involvement

Dolly and Dotty actively engages with their customer community through social media platforms. They encourage customers to share their photos and experiences with their products using specific hashtags. This interactive approach fosters a sense of community and allows customers to connect with each other, creating a supportive and fun environment for vintage fashion enthusiasts.

Shipping and Costs

Dolly and Dotty offers various shipping options to cater to customers worldwide. While shipping costs and delivery times may vary depending on the destination and chosen shipping method, the website provides detailed information during the checkout process. International customers should consider potential customs fees or import duties, which are not included in the shipping costs. In conclusion, Dolly and Dotty is a reputable online store that captivates customers with its wide selection of vintage-inspired clothing for women. With competitive pricing, high-quality products, and excellent customer service, the company consistently delivers a memorable shopping experience. Whether you're a fan of retro fashion or simply looking to add a touch of nostalgia to your wardrobe, Dolly and Dotty is worth exploring.