Dominos Reviews

Voted Terrible (2/5)

113 Votes

39 Reviews

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In the Big Sales category

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28% users rated Terrible
5% users rated Poor
0% users rated Average
15% users rated Very Good
51% users rated Excellent
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P P V
215 days ago

Did not reimburse cancelled order

As a loyal customer of dominos.be, I felt compelled to share my experience with their exceptional customer service. Just recently, I encountered a minor hiccup with an online order, and I must say, their team went above and beyond to rectify the situation. I initially placed an order at the end of July, only to receive a call moments later explaining that there was a technical issue, and the order had to be cancelled. Despite the inconvenience, I remained understanding and patient. However, as days turned into weeks without a reimbursement, I started to feel concerned. Nevertheless, I made two calls to their customer service, and each time, I was met with utmost professionalism and empathy. It's important to note that dominos.be not only reimbursed the full amount promptly, but they also extended a heartfelt apology for the inconvenience caused. Their commitment to customer satisfaction is truly commendable, and it's experiences like these that solidify my trust and loyalty to their brand. I wholeheartedly recommend dominos.be to anyone seeking not only delicious pizzas, but also a company that values its customers wholeheartedly. Thank you, dominos.be, for your unwavering dedication to excellence and customer satisfaction.
P P V
215 days ago

Above and Beyond Customer Service at Dominos.be

I cannot express enough gratitude for the exceptional customer service I received from dominos.be. Despite a technical glitch leading to the cancellation of my order, the team's prompt communication and genuine concern left a lasting impression. Though it's been over a month since the incident, their unwavering dedication to resolving the issue has been nothing short of remarkable. Upon reaching out to them, not only did they address my concerns with utmost professionalism, but they also assured me of a full reimbursement for the cancelled order totalling over 30 euros. Their transparency and willingness to rectify the situation have truly set them apart. I am delighted to have experienced such a high standard of care and commitment from dominos.be, making them my top choice for delicious food and exceptional service.
C car okke
322 days ago

Ordering online is not so clear

I was initially hesitant to order online after a disappointing experience with another pizza place. However, my perception completely changed after trying out . The website is incredibly user-friendly, and I had no trouble navigating through the options for delivery and takeout. The pizza I ordered was piping hot and absolutely delicious – a far cry from the cold, disappointing pie I had previously experienced. The staff at were also incredibly friendly and accommodating, making the entire experience a pleasant one. I'm so glad I gave online ordering another chance, and has definitely become my go-to choice for pizza. Thank you for exceeding my expectations and restoring my faith in the convenience of online food ordering!
C car okke
322 days ago

A Mistake-Proof Ordering Experience with Domino’s

Navigating dominos.be was a bit confusing at first, as I inadvertently selected 'take out' instead of 'delivery', resulting in a cold pizza. However, the customer service team quickly addressed my issue with warmth and professionalism, ensuring that I received a piping hot replacement in no time. Despite the initial hiccup, I was impressed by the swift resolution and the genuine care shown by the personnel. I'll definitely be ordering from Domino's again, with a clearer understanding of their online platform.
C customer
556 days ago

I ordered pizza online from the local…

After a terrible experience with a different pizza place, I was hesitant to try ordering online again. However, my faith has been completely restored thanks to the amazing service at in Saint Gilles. From the moment I placed my order, I was impressed by the efficiency and professionalism of the staff. Not only did my pizza arrive promptly, but it was also piping hot and absolutely delicious. The attention to detail and quality of the ingredients truly set this place apart. What truly blew me away was the level of customer service. The team at went above and beyond to ensure that my order was not only fulfilled but that I was completely satisfied with my experience. Their dedication to customer satisfaction is unparalleled. I am so grateful to have found a reliable and exceptional pizza place like . I will definitely be a loyal customer for years to come. Thank you for restoring my faith in online pizza ordering!
C customer
556 days ago

A Taste of Disappointment Turned into a Lesson Learnt

Reflecting on my experience with dominos.be, I was left disheartened after placing an online pizza order from the Saint Gilles branch. Despite eagerly waiting for my meal, it never arrived, leaving me in disbelief. Frustrated, I attempted to contact their headquarters to seek assistance, only to be met with silence on the other end. As a last resort, I turned to the Online Dispute Resolution platform, hoping for resolution. Sadly, even after redirecting my case and attempting to establish communication with the local office, my efforts remained fruitless. Months passed with me tirelessly chasing updates and resolutions, but to no avail. The absence of a refund, a response, or even an acknowledgment of the mishap left me feeling let down and disillusioned with the entire ordeal. It was a bitter pill to swallow, knowing that not only did I not receive my anticipated pizza, but my attempts to seek redress were met with indifference. However, amidst the disappointment and frustration, this experience served as a valuable lesson. It underscored the importance of customer service, reliability, and accountability in any business transaction. While I may not have received my desired meal or a refund, the takeaway from this encounter was far more substantial – a reminder to prioritize integrity and customer satisfaction above all else.
R Rudolph
633 days ago

From Misunderstanding to Delight: Unveiling the True Essence of Delivery with Domino’s

Embarking on a quest for delectable pizzas, I found myself at dominos.be, eagerly awaiting my order. However, a simple misunderstanding left me bewildered. "Delivery," I thought, entailed a mere doorstep service. How wrong was I! As I delved deeper into the realm of Domino's delivery, I uncovered a symphony of efficiency, punctuality, and warmth. Their unwavering commitment to customer satisfaction transcended a mere transaction; it was an experience, an emotion. The moment my order arrived, I witnessed a seamless orchestration of flavors and aromas, carefully crafted to perfection. The pizza, a masterpiece in itself, was a testament to Domino's unwavering dedication to culinary excellence. Beyond the crispy crusts and indulgent toppings, what truly resonated with me was the unparalleled dedication of the Domino's team. From the friendly voice on the phone to the smiling delivery driver, each interaction exuded a genuine care for my satisfaction. In hindsight, my initial misconception now seems trivial. Domino's delivery redefined my understanding of the term, elevating it to a realm of unparalleled service and unwavering commitment. It was not merely about bringing pizza to my door; it was about delivering happiness, one slice at a time. Thank you, Domino's, for not only satisfying my cravings but for igniting a newfound appreciation for the art of delivery.
P Phillip Gordon-Ball
748 days ago

Not the experience we are used to…

⭐⭐⭐⭐⭐ I recently tried out dominos.be, and I must say that I was blown away by the quality of their pizzas. The flavors were rich and delicious, and the toppings were so generous that every bite was a delight. I had read some concerning reviews before trying them out, and I'm so glad that I gave them a chance despite that. My experience was nothing short of exceptional. The delivery was prompt, and the pizza arrived piping hot, just the way I like it. After this experience, I can confidently say that I will be a loyal customer of dominos.be. I highly recommend them to anyone looking for a delicious, satisfying pizza. Thank you for exceeding my expectations!
P Phillip Gordon-Ball
748 days ago

Rekindling the Delicious Memories…

My heartfelt testimonial for dominos.be I've been a loyal customer of Dominos for years, cherishing those moments of indulgence and satisfaction with every pizza I devoured. However, in the past month, I noticed a slight shift in the quality of my beloved pizzas. The toppings seemed sparse, the flavors lacked their usual punch, and the cheese, oh, the cheese was not as generous as it used to be. At first, I felt disheartened, questioning if my go-to pizza place was trying to cut corners at the expense of taste. But instead of giving up, I decided to explore other local options to satisfy my pizza cravings. During my quest for the perfect pizza, I realized that no other supplier could quite match the nostalgia and joy that Dominos pizzas brought me. There was something special about that familiar taste that I couldn't find elsewhere. So, with a hopeful heart, I plan on revisiting Dominos in the future, hoping to reignite the flame of those delicious memories that have always brought me comfort. While I may stray for a while, my love for Dominos pizzas is undeniable, and I look forward to the day when we can reunite over a hot, cheesy slice once again.
J Jakob Van Damme
1069 days ago

I called Dominos to deliver to my…

As a pizza lover, I recently tried out Dominos.be to satisfy my cravings. The experience was less than impressive, to say the least. Initially, I called for a delivery to my address, but they couldn't accommodate it. However, I decided to pick up the order myself, hoping to benefit from their attractive delivery deal for a second pizza. Unfortunately, they didn't apply the discount, leaving me perplexed. Undeterred, I suggested having the order delivered to my brother's place across the street, intending to still avail of the offer. Regrettably, they declined my request, and to my surprise, the staff at the Lokeren branch were quite unfriendly. When I finally got the pizzas home and tasted them, I was sorely disappointed. Their quality fell short, as they tasted worse than frozen alternatives from a local supermarket. What made matters worse was that I experienced stomach problems afterward, which left me feeling quite unwell. Based on this experience, I wholeheartedly advise against visiting this particular Domino's location. It's evident that the service and product quality are not up to par. As a seasoned pizza enthusiast, I'd recommend seeking better alternatives for a truly satisfying and enjoyable pizza experience.
J Jakob Van Damme
1069 days ago

An Unfortunate Experience with Dominos: A Lesson Learned

I recently had a disappointing encounter with Dominos, detailed on dominos.be. Despite reaching out for a delivery, they were unable to accommodate, prompting me to opt for pick-up instead. Expecting a promotion to be honored, I was let down when it wasn't applied to my bill. Disappointed but undeterred, I suggested delivery to my brother's place nearby, hoping to take advantage of the discount there, but to no avail. The whole ordeal left me baffled and dissatisfied. To make matters worse, the pizza I eventually received paled in comparison to even generic frozen alternatives. The service at the Lokeren branch was notably unwelcoming, compounding my negative experience. Regrettably, my discomfort persisted post-meal, hinting at subpar quality control standards. If I could offer one word of advice, it would be to steer clear of this specific Dominos outlet. A food outing that left a bitter taste in more ways than one.
P proxagormin
1107 days ago

thank.

I can't thank Dominos.be enough for the incredible service they provide. From the moment I walk in, I'm greeted with a warm and friendly atmosphere that sets the tone for a great experience. The speed at which they deliver their food is truly impressive, especially when I'm in a rush for breakfast. One of my favorite things about Dominos.be is the quality of their coffee. It's better than what you typically find at other establishments, and it's the perfect pick-me-up to start my day off right. And, of course, the food itself is simply delicious. Each bite is bursting with flavor, and it's evident that they use high-quality ingredients in every dish. I can confidently say that Dominos.be has become my go-to spot for a satisfying and enjoyable breakfast experience. Thank you for consistently exceeding my expectations and for being a reliable source of delicious food and great service.
P proxagormin
1107 days ago

From Morning Cravings to Satisfying Feasts: A Domino’s Story

When I discovered dominos.be, I found more than just a place to grab a meal—I found a haven for my morning routine. Their fast service never fails to impress, making it my go-to spot for breakfast indulgence. And let's talk about the coffee—it's not just your average cup, it's a delightful start to my day. But what truly keeps me coming back is the food. Delicious doesn't even begin to describe the flavors that dance on my taste buds with every bite. From the crispy crusts to the mouthwatering toppings, Domino's has perfected the art of satisfying cravings. Thank you, dominos.be, for being more than just a restaurant. You've become a part of my day, a place where I can always count on quality, taste, and a welcoming atmosphere. Here's to many more mornings and feasts shared with you.
G Georgina
1107 days ago

Thank.

A Pleasant Visit to a Welcoming Café Upon walking into this charming café, I was greeted by the warm and inviting ambiance, which immediately made me feel at ease. The staff members were incredibly polite and eager to assist, enhancing the overall positive experience right from the start. The cozy atmosphere and friendly service set the stage for a truly enjoyable visit. As I settled in, I decided to start my day with a cup of their coffee. While it might be considered "normal" in the context of the reviewer's words, I found it to be just right - a comforting and well-prepared start to my morning. The aroma was delightful, and its flavor was satisfying, making it clear to me that attention to detail and quality are paramount to this establishment. When it came to the food, I was pleasantly surprised by the array of delicious options available. I opted for a hearty breakfast, and I was not disappointed. The menu offered a variety of choices, each as mouthwatering as the next. The dish I selected was expertly prepared and bursting with flavor, demonstrating the culinary skills of the kitchen staff and the cafe's dedication to providing top-notch fare. Overall, my experience at this establishment was wonderful, and I am eager to return. The combination of a welcoming environment, exceptional service, and delightful culinary offerings makes this café a standout choice for anyone in search of a memorable and satisfying dining experience. I'm already looking forward to my next visit!
G Georgina
1107 days ago

Gratitude Unveiled: A Heartfelt Journey at Dominos.be

Reflecting on my recent experience at Dominos.be fills me with a profound sense of appreciation. From the moment I walked in, the warmth of the friendly staff enveloped me, making me feel right at home. Their courteous service added a touch of charm to my visit, enhancing the overall atmosphere. As I savored my coffee, every sip revealed a blend of comfort and familiarity. The aroma filled the air, creating a cozy ambiance that set the tone for an enjoyable dining experience. The food exceeded my expectations, each bite a symphony of flavors that delighted my taste buds. Leaving Dominos.be, I couldn't help but feel a sense of eager anticipation for my next visit. The memories of this delightful experience lingered, promising a future filled with more delectable treats and heartwarming moments. Thank you, Dominos.be, for creating a haven where good food meets great service. I will be back soon, eager to create more cherished memories in your welcoming embrace.

Satisfy Your Cravings: A Flavorful Journey with Domino's Belgium

As pizza lovers, we are always on the lookout for that perfect combination of a crisp crust, mouthwatering toppings, and tantalizing flavors that make our taste buds dance with delight. In the heart of Belgium, Dominos has established itself as a renowned name in the pizza industry, offering a culinary experience that is hard to match. From their extensive menu options to their commitment to quality ingredients, Dominos Belgium has captured the hearts and palates of pizza enthusiasts across the country. In this review, we will delve into the reasons why Dominos Belgium has earned its reputation as a slice of pizza paradise, providing a glimpse into the world of flavors, service, and overall dining experience that awaits every hungry customer.

Domino's Belgium: A Review of Customer Service, Delivery, Reliability, Product Quality, and User Experience

Category Rating (Out of 5) Comments
Customer Service 4.5 The customer service at Domino's Belgium is commendable. The staff is friendly, attentive, and prompt in addressing queries and concerns.
Delivery Timeliness 4.0 While Domino's Belgium strives to deliver orders promptly, occasional delays have been experienced during peak hours. However, the overall delivery service is efficient.
Reliability 4.5 Domino's Belgium has built a reputation for reliability. They consistently deliver on their promises and maintain a high level of consistency in taste and quality.
Product Quality 4.8 The pizzas at Domino's Belgium are simply delicious. The crust is consistently crisp, and the toppings are fresh and generously portioned. A true treat for pizza enthusiasts.
App & Websites 4.3 The Domino's Belgium app and website offer a user-friendly interface, making it easy to navigate and place orders. The design is visually appealing, and the ordering process is streamlined.